Brian made us feel very important from the start. He was always available to answer any and all questions we had!

Very responsive, knowledgeable and easy to work with

Brian was amazing to work with. I’m a very needy human and he was responsive through it all.

Everything was very positive and it was a great experience to be able to find a home for our growing young family. Thankful for all the help through the entire process and the help and advice given to us to be able to qualify for the needed amount of our home along with the constant communication.

Brian was very helpful and informative throughout this process. He was always available to answer questions and made sure we were informed and aware of every step of the process.

Brian and his team are caring, professionals and it was great working with them.

Knowledgeable, professional and highly responsive. It was great working with Brian.

Brian and his team were exceptional and I mean that. They were extremely proactive in their communications and were always quick with a response. They worked well with our realtor and explained every step of the process in a way that we could understand! We used a mortgage broker for our first home and this purchase with Brian's team was leaps and bounds more enjoyable! I didn't realize when we chose him how highly rated he is. Looking back now it make sense- they've got their ducks in a row and are fantastic at their jobs! Won't use anyone else in the future!

Brian did an excellent job answering my questions throughout the entire process. He was very knowledgeable and personable and really helped make the home buying process easier than I could have hoped for!

Thank you Brian and team for the excellent work. The closing costs were less than expected and everything went so smoothly! You all ROCK!! :)

I am very thankful to have had the opportunity to work with everyone at Universal Lending. They helped make the process easier than I thought it was going to be.

Brian is very knowledgeable and patient. He helped me understand the value of owning again and made me feel comfortable and informed during the whole process.

Brian was great to work with.

He was very informative and easy to work with. He was good at getting back to me about my questions in a quick manner.

We were very pleased with Brian and his team at Universal Lending Corporation. They went above and beyond for us with their services and professionalism. This was our first home, so we had a lot of questions and they were able to answer them in a simple way, to where we were able to understand the ins and outs of getting a mortgage loan. We will be using them in the future and I highly recommend them for anybody looking for a mortgage lender. We can not thank them enough for everything they did for us.

Responsive. Good communication and whole process without hitch.

Brian and his team were amazing to work with. They were totally there for me through every step of the process. Every question I had was answered & the communication was amazing.

Brian Hafner is an awesome guy to have on your side. He helped every step of the way from explaining to the best type of loan for us. I would recommend Brian and Universal Lending to any home buyer the staff are super friendly and are also very helpful. Brian was quick to answer any questions we had. 10/10 on everything. Thanks Brain Hafner of Universal Lending we appreciate all your hard work and dedication on helping my wife and I on getting into our home. Brian made it the easiest experience on buying a house. Thanks again will definitely go through/recommend Brian Hafner and Universal Lending.

BRIAN! YOU ARE THE MAN! THANK YOU FOR YOUR HELP!

Brian was great and answered all of my questions as a novice first time homebuyer. With this crazy market he responded to my texts on weekdays and weekends answer questions and sending pre-approval letters to my realtor when I wanted to put an offer on a house. Brian is a great communicator and I highly recommend him for anyone looking for a home loan advisor!

Everyone was so helpful and made the process smooth and fast! Thanks for everything!!!

You were all wonderful. Thank you very much!

You are very lucky to have Brian Hafner and Lori Combs Reichard with you company.... They are wonderful to work with, know their shit, and can take care of business. A+++++ Rating all around

With this being my first home purchase and had no idea what to expect. Brian Hefner with Universal Lending made it very stress free and was very organized through the whole process. I would definitely use Universal Lending again and would refer friends and family there too.

My home buying process was monumentally easier than I anticipated. Everyone at Universal was incredibly helpful and responsive. There was no instance throughout my buying process that I was uneasy.

Brian did a great job for me, highly recommended!

Brian was knowledgeable, straight forward, and efficient. He answered all of our questions and did so in a timely manner. He was also easy to get along with, which made the process even better.

Brian is fantastic. Lori was amazing. The experience was overall a good one. They made it better.

Brian was awesome

Wonderful, easy and seamless transaction. I could not have asked or a better lender and team to partner with. Thank you!!

The knowledge, communication and speed Brian and his team provided our family during our home buying process was exceptional. We appreciate the prompt service and advice we received almost daily. Thank you for the best home buying experience yet!

Brian Hafner and his team were very professional, courteous and attentive.

Brian did not attend closing because it was in Big Lake , MN Over sll, we are very satisfied

Brian helped me when a previous lender told me we didn't have any other options. Very thankful for all the time Brian put into our first house buying experience!!

Brian and Lori were absolutely great to work with. They were incredibly helpful and I would recommend them to anyone. Brian didn't attend closing but I have no problem with that. All my questions were answered and he informed me he wouldn't be there. No reason for him to watch us sign documents in my opinion.

Brian and Lori were exceptional people to work with. Very quick response to questions . They were able to move our closing date up a day which helped us tremendously with our move in. We would highly recommend Universal Lending. Thanks again Brian and Lori !!!!

Brian was a wealth of information and guidance in my first time home buying experience. He was prompt with answering questions and made the whole process smooth and comfortable. I was very pleased with the quality of customer service he and his team provided.

Everyone was great to work with. We had a difficult one but everyone made sure to help us through it! Lori and Brian especially were very hands on and very knowledgeable. I've always been told nightmare stories about financing through other places and it was nothing like that here!

Brian did a great job answering my many questions.

Brian help me and my wife through the process the whole way through and made sure we got our needed paperwork in on time. He also made it so much easier for us to understand what was going on the entire way through.

Great job very knowledgeable and professional

My wife and I will be using Brian Hafner for all of our lending or refinancing needs from here on out. He did nothing but go above and beyond for my wife and I in a very difficult time. I would give Brian the highest rating I was able to give.

Brian was great, just like he was when I bought my house!

There was a number of last minute document requests that weren't explained very well. Better communication about what info is required and why would be very helpful and avoid a lot of frustration.

Brian was very knowledgeable, friendly and kept us up to date as we went through the buying process. Answered our questions in a timely manner even after business hours and weekends. Would highly recommend Brian and ULC.

Brian was incredible!!! Will tell everyone I know about him.

Thanks brother!!!

Brian was the best person to work with highly recommended

Brian did a great job coaching me through my first home purchase and found a great rate I'm very happy

Thankyou Brian and Lori for all of the help along the way and making the process go smoothly! I appreciate your time and dedication to myself and the process! All the best to you both and UlC

Very pleased with the whole process, especially the precise organization/communication of all updates.

Brian made the whole process simple and painless, very impressed with the level of customer service provided by him and his team

Brian and Lori are the best!!!!! Can't believe I got to work with such an amazing professionals! My loan and closing was a piece of cake because of their attention to details and responsible attitude towards the process ! They know what they are doing and they do it in a timely matter! I heard a lot of other people's experiences with loan officers and I know my process went as smooth as it possibly could with Brian and Lori . Definitely will recommend Universal lending and especially Brian and Lori to my friends, family, and clients.

Brian was very helpful, informative, clearly worked hard, and was a pleasure to work with. We would recommend him to our friends.

Brian was great to work with through the whole financing process. He is very knowledgeable of different routes that are available for both down payment & closing cost assistance programs that we were able to discuss at the beginning of the process to find the right match for my specific situation - rather than trying to find a cookie-cutter program that I was offered from other lenders. I have already been recommending Brian to friends and family because I trust that he knows what he is doing and I know that he does it very well. I was also extremely grateful for the assistance Lori Reichard provided through the process, she is awesome! Both Brian and Lori were extremely responsive to emails, text messages, and phone calls which made the process of purchasing my first home enjoyable and relatively stress free. I plan on definitely continuing to use Brian & Lori with any future purchases!

Brian is an acquaintance of mine, this was our first time working professionally and he was so great to work with. Very efficient and knowledgeable, made my refinance a breeze. Thanks so much Brian

Brian was phenomenal to work with! As first time home buyers, he was able to explain everything at everything step of the process. He was quick to answer any questions, and got us what we needed! Have been recommending him to others already! Thanks Brian!!

Brian Hafner has been amazing throughout this whole process. Very honest and helpful. He answered all the questions we had. Lori, who assisted us and Brian with the process was also amazing. I have no words to describe how thankful I am.

Thanks.

The only thing I was frustrated about was not understanding the full process of closing and I wish I could've had a dollar amount sooner. Other than that everything was amazing Universal Lending did great good job.

Brian and Lori were incredible. They checked in and provided status updates weekly and answered questions promptly. As a first-time home buyer, I was nervous and unsure of the process. They were patient with me and walked me step-by-step through the journey. I couldn't have asked for a better team.

Brian is family, but he knows his stuff and I wouldnt have wanted to work with anyone else during this process. He was available, knowledgeable, trustworthy, and timely during all aspects of my home buying experience.

Brian led us through a somewhat rocky and unique application in a professional, knowledgeable, friendly and accessible manner which was truly appreciated.

See previous question

Brian was friendly, communicative, and always had our best interest in mind. He worked hard to close our loan in only 2 weeks because another lender was unable to complete the process. It landed in Brian's hands and he worked magic with it.

Brian was great to work with! Very communicative and explained things so we understood throughout the entire process.

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Brian did an outstanding job servicing the loan from beginning to end! Every aspect was easy and left me wondering why I didn't do this sooner. It was nice to reconnect with and old friend that I knew would have my best interest in mind. Thank you Brian for an amazing experience during an otherwise crazy time!

Brian is very easy to work with. knowledgeable and walks you through step by step. My only regret was not having him at closing due to the social distancing. I guess he was not considered essential. Brian did however make a personal call to make sure we were comfortable without him there and offered to be there by phone if necessary. I will definitely seek out Brian for any future lending needs.

Brian was great to work with. He was very responsive and punctual throughout the process.

Brian was great to work with and helped me to understand everything in the process. He is the reason I used universal

Brian was great to work with. He always promptly got back to me whenever I had questions, and walked me through the process. What I thought would be a long, dreadful process was surprisingly quick and easy.

Best in his field, highly recommend to others in same boat!

Thank you Brian and Co., you all made the process go smoothly and were always responsive.

Brian was professional and knew exactly what I needed to do to gather the needed information. Thanks to Brian for his guidance.

Brian was amazing to work with. He was very knowledgable, efficient and was always available to answer questions. He worked hard to ensure we closed quickly. I would recommend Brian to anyone purchasing a home!

Brian was great to work with. He was patient with our questions or concerns. I have no complaints or concerns.