Blaine was very polite. He explained everything clearly and always available to answer any questions I had.

He was excellent!! Guided us wisely through this process! He was also very knowledgeable!!

they are very efficient, thorough and give weekly updates as to the status of the loan process.

Blaine was easy to work with. He was very patient with us and very professional.

It was a pleasure doing business with you all. It was a challenge, but it was worthwhile.

He was very helpful and answered my questions. Explained each step on what we needed to do to complete the loan process.

Knowledgable, personable.

Everything was explained perfectly and the process was easier than I thought it would be with a busy schedule, I was even able to have to notary meet me at my workplace to finish up documents.

It was efficient

Blaine was great. I was trying to decide between refinancing with Newrez or changing to my bank. After speaking with Blaine, I decided to stick with Newrez. He’s the reason I stayed. He treated me with respect and courtesy. He was an excellent communicator all through the process. He took time to explain options and I felt that he truly cared about my situation.

The entire Newrez team has provided a stress free and seamless transition from initial loan request through to final processing and settlement. From the outset, communication was clear, timely and transparent. All documentation requirements were outlined in advance, which allowed us to prepare efficiently and avoid unnecessary delays. Questions were answered promptly and in practical terms, making complex lending structures easy to understand. The team demonstrated strong coordination between processing, underwriting and closing departments. Each stage progressed within the expected timeframe, and any additional information requests were specific and well explained. There were no last minute surprises, shifting conditions or unclear instructions. We particularly appreciated the consistent follow up, regular status updates and proactive approach to managing milestones. Rate discussions, fee disclosures and structural components of the loan were presented clearly, allowing us to make informed decisions with confidence. Overall, the professionalism, responsiveness and organised workflow resulted in a smooth and well managed lending experience from application to completion.

We have no complaints with working with Blaine on refinancing our loan. He was professional and responsive when we had questions.

EASY NICE GUY

Good

Blaine was a tremendous help through this very tedious process. My situation was a bit different than most people probably refinancing so there were some extra hurdles to go over. Although getting blown took a lot longer than I felt, it should have he did everything possible to expedite things.

Great customer service, knowledgeable, friendly, helpful

Great person to work with

Friendly and easy to work with. Made the process super simple

Blaine was very helpful I work midnights and he worked around my sleep schedule

He was wonderful and answer all my questions even if it during multiple days.

Helpful and prompt when asking questions

Very helpful and great customer service.

Blaine Zarnick explained everything well and answered every question I had and Eric Capers was also wonderful to work with other.

Blaine was extremely helpful, and was very good at communicating and keeping in touch, I highly recommend him! He made this whole process very easy!

Extremely patient and 100% knows his trade thank you for all your help.

Everyone was kind, patient and had great timely follow up which was very reassuring being newer to the process.

Very helpful, and very friendly. Answered all my questions.

Blaine was very helpful and quick with starting the process. Easy to work with and very prompt

Blaine was very helpful explaining the process and keeping me informed throughout

They were very responsive, professional, accommodating. Truly worked hard to meet my co rental deadline to close. Everyone I worked with were great. I want vice special recognition to Blaine Sarah and Jessica. Thank you all!!

Very professional and gets back to you in a quick manner.