Mike Rosendale was very easy to talk to, answered all my questions and he waseasy to understand.
06/28/2025 - DARCIENNE D UT
, Loan Officer: Michael Rosendale
From Michael to Heather, my experience with Newrez was seamless and efficient. Thank you for treating me with respect and care. Darci Deputy
06/20/2025 - JOHN C FL
, Loan Officer: Michael Rosendale
I highly recommend without reservation Michael Rosendale and Newrez LLC to anyone looking for home financing representation from beginning to end he will walk you through the process and Michael will ensure to do the best possible financing that best fits your needs. Michael and his team are knowledgeable in this field. To all future buyers or individuals refinancing welcome to the Newrez family, we say this because that’s exactly how you are made to feel. Michael and his team are welcoming and supportive and helpful. Thank you again Michael.
06/11/2025 - TYLER G RI
, Loan Officer: Michael Rosendale
Just overall good and easy experience
05/17/2025 - JOSE C AZ
, Loan Officer: Michael Rosendale
Everything worked well with him and he explained all my concerns and questions all the time.
05/11/2025 - Neil B VA
, Loan Officer: Michael Rosendale
Very professional and knowledgeable
04/21/2025 - BRIGHT I CO
, Loan Officer: Michael Rosendale
My experience with Micheal Rosendale was great. He was professional, knowledgeable and quick to solve problems.
04/17/2025 - PILAR A GA
, Loan Officer: Michael Rosendale
No Comments Provided.
04/05/2025 - TIMOTHY H SC
, Loan Officer: Michael Rosendale
Very knowledgeable and experienced. Was not in it for themselves. Great company. I will refer.
01/22/2025 - Robert B RI
, Loan Officer: Michael Rosendale
Mike and Karissa were great!
11/21/2024 -
, Loan Officer: Michael Rosendale
Everyone on the Newrez team was very helpful. And walked me through each step that needed to be accomplished. I appreciate that very very much.
11/20/2024 -
, Loan Officer: Michael Rosendale
Very professional
11/11/2024 -
, Loan Officer: Michael Rosendale
very professional and kind
11/08/2024 -
, Loan Officer: Michael Rosendale
The Loan Team was outstanding. They made the entire process easy to understand. My thanks to them.
11/07/2024 -
, Loan Officer: Michael Rosendale
My loan officer was very helpful in making adjustments that would most accommodate my needs and aituation.
11/07/2024 -
, Loan Officer: Michael Rosendale
The Newrez team never fails to inform, update and answer questions. Thank you!
11/02/2024 -
, Loan Officer: Michael Rosendale
Good communication and help throughout The refinance process.
10/25/2024 -
, Loan Officer: Michael Rosendale
Having the ability ( both email and phone number ) to reach and ask my question or voice my concerns. And receiving prompt answers. ''''''''''''''''''''''''''''''''' ''''''
10/18/2024 -
, Loan Officer: Michael Rosendale
Everyone was very informative! Quick and easy process!! Thanks again to the whole team!!
10/13/2024 -
, Loan Officer: Michael Rosendale
In the end, Michael and Deinse did a good job and I appreciate their help, but there were quite a few bumps along the way. I completely understand that this loan assumption was a little unconventional, but it took quite a bit longer than it probably should have. I was constantly sending emails out and leaving voice mails, but it was difficult to stay informed. I was sometimes left weeks without any updates on where we were at in the process. I felt bad constantly reaching out, but I felt many times like that was the only way to keep things moving along. As soon as I had expressed my concerns everything kicked into high gear and things wrapped up quickly. I know everyone worked really hard at the end to get us to close in time, but I feel like all that stress could have been avoided by being more proactive throughout the whole process. Again, I really appreciate the NewRez team and I always try to assume the best, but I hope this was a good learning experience for everyone involved and that the team can continue to learn and grow to make the next customer experience go a little smoother through better communication and being proactive throughout the process.
10/04/2024 -
, Loan Officer: Michael Rosendale
I felt like the team could have responded more quickly to my questions/emails. I grew accustomed to waiting 3-4 days before I got a response.
09/30/2024 -
, Loan Officer: Michael Rosendale
Knowledgeable associates !!! Excellent customer service!!! Got the job done!!!
09/27/2024 -
, Loan Officer: Michael Rosendale
Michael was great! Expalined every option and communicated with us through the entire process.
09/20/2024 -
, Loan Officer: Michael Rosendale
Thank you for the patience and understanding. I greatly appreciate it.
09/18/2024 -
, Loan Officer: Michael Rosendale
everyone kept me informed of what to expect throughout the loan process. My loan was finalized with no problems
08/22/2024 -
, Loan Officer: Michael Rosendale
My refinance team did an amazing job. They constantly kept me informed about each step of the process and time frames. Miguel, went above and beyond with his customer care. The refinancing was challenging due to a difficult from my ex-husband. Miguel, stayed positive and encouraging. The entire team was exceptional. They made the process from my initial contact to the notary of my closing a great journey. I will absolutely recommend Newrez to my family and friends for refinancing!
08/22/2024 -
, Loan Officer: Michael Rosendale
The way they explained everything to us and the way they handled the loan.
08/09/2024 -
, Loan Officer: Michael Rosendale
From the start to finish I was pleased with all the updates and communication and professionalism even when I called a 1000 times! ??
08/04/2024 -
, Loan Officer: Michael Rosendale
Need to do a better job communication or estimating the final loan amount and payoff information. The initial stages of the process was fairly smooth but there were a few questions and rework at the end of the process. As a current customer, I thought the amount of additional information seemed excess. Would like to know how to get updates on future rate changes that might effect the decision to refinance
06/21/2024 -
, Loan Officer: Michael Rosendale
It was a long process. I really appreciate Mr. Michael help me through the whole process.
06/14/2024 -
, Loan Officer: Michael Rosendale
Newrez team made my Mortgage process an easy process.
05/13/2024 -
, Loan Officer: Michael Rosendale
Overall good experience
05/10/2024 -
, Loan Officer: Michael Rosendale
Everything went good
05/08/2024 -
, Loan Officer: Michael Rosendale
Mike was great overall. Kind and caring
05/02/2024 -
, Loan Officer: Michael Rosendale
Michael Rosendale was very professional, knowledgeable and just an overall nice guy! Infact the whole team was wonderful to deal with. And as you may well know this process can be a stressful endeavor. But Michael, Justin and probably many people I'm unaware of did a excellent job and navigated me through the whole process and gave me much needed encouragement at times! Yes, overall the whole process was definitely worth my time and effort.
04/30/2024 -
, Loan Officer: Michael Rosendale
Convenience in already being with NEWREZ
04/23/2024 -
, Loan Officer: Michael Rosendale
Being well informed and kept up on each step. All my questions were answered.
04/18/2024 -
, Loan Officer: Michael Rosendale
The service/process was very easy and precise. Everyone we worked with was knowledgeable and knowledgeable.
04/03/2024 -
, Loan Officer: Michael Rosendale
Michael would always answer my questions right away. Michael always kept us informed.
03/30/2024 -
, Loan Officer: Michael Rosendale
Easy process
03/25/2024 -
, Loan Officer: Michael Rosendale
The whole process, beginning with Michael Rosendale, was professional, honest, user user-friendly, and I greatly appreciated any questions I asked, were immediately answered and resolved. I am elderly, and Mr. Rosendale made it easy for me to trust him.
03/21/2024 -
, Loan Officer: Michael Rosendale
None tahnk you
03/21/2024 -
, Loan Officer: Michael Rosendale
The customer service was great even through a difficult refi
03/06/2024 -
, Loan Officer: Michael Rosendale
Michael is an exceptional professional. From day one, he was a great listener, conscientious about follow-up on tasks, and deliberate with his approach to customer service. If I ever had a question or was unsure about the process, I trusted David to give me the right information and he always did the right thing on my behalf.
03/06/2024 -
, Loan Officer: Michael Rosendale
Michael was transparent and trustworthy through the entire refinancing process. He answered all of my questions promptly and thoughtfully. Overall, he was very communicative and helpful!
03/05/2024 -
, Loan Officer: Michael Rosendale
Michael made the process pretty simple, explained everything to me step by step, it was a long process, I admit I became impatient at some point but he again explained everything to me to make me understand that everything had to be in order for the loan to get approved. I thank you from the bottom of my heart, keep up the good work!
02/13/2024 -
, Loan Officer: Michael Rosendale
being kept in the loop first by Christopher then Michael did not allow for stressful situations. The overall process was seamless, I would recommend NEWREZ to my family and friends that are thinking of purchasing or refinancing their home
02/08/2024 -
, Loan Officer: Michael Rosendale
I want to thank Micheal for walking me through this process. Michael was professional and well-informed. Thank you
02/06/2024 -
, Loan Officer: Michael Rosendale
Informative, friendly and patient with my many questions. Thanks Michael and team.
02/03/2024 -
, Loan Officer: Michael Rosendale
The loan processor was very sufficient
02/01/2024 -
, Loan Officer: Michael Rosendale
Everything you need to do was just great
02/01/2024 -
, Loan Officer: Michael Rosendale
Michael was great explained the process to me and my husband would love to work with him in the future
01/29/2024 -
, Loan Officer: Michael Rosendale
We got a good deal
01/27/2024 -
, Loan Officer: Michael Rosendale
Mike Rosendale and Camille Frewin were great to work with. Camille especially took extra time and steps to ensure everything was handled smoothly
01/25/2024 -
, Loan Officer: Michael Rosendale
I had a great experience working with Newrez and will recommend them in the future.
12/21/2023 -
, Loan Officer: Michael Rosendale
All activities were fully explained and an expedite closing.
12/21/2023 -
, Loan Officer: Michael Rosendale
It was easy, less paperwork and everyone was very nice.
12/20/2023 -
, Loan Officer: Michael Rosendale
Was kept well informed. Very patient with my numerous questions. Fought hard for me. Angels provided by God.
12/18/2023 -
, Loan Officer: Michael Rosendale
Mike was an absolute pleasure to work with. He was very professional and patient with me and took his time to explain the various options and the process in detail as it was my first time refinancing. He followed up with me on a daily basis to ensure I was comfortable and pleased with everything. I highly recommend him.
12/18/2023 -
, Loan Officer: Michael Rosendale
The process was seamless from beginning to end. Everything moved quickly.
12/17/2023 -
, Loan Officer: Michael Rosendale
Camille keep we will informed
12/04/2023 -
, Loan Officer: Michael Rosendale
Because of the timing and rates fell,
11/24/2023 -
, Loan Officer: Michael Rosendale
The whole process was long. It would have been appreaciated by me if NewRez had listed all of the items I needed repaired prior to get funded I.e. flooring, sink install with sink operating! Steve
11/23/2023 -
, Loan Officer: Michael Rosendale
Michael was wonderful to work with!
11/22/2023 -
, Loan Officer: Michael Rosendale
Michale was always available for me and gave me the answers needed during the entire process. thank you Michael!
10/27/2023 -
, Loan Officer: Michael Rosendale
Communication was phenomenal. He even addressed my concerns on a weekend.
10/25/2023 -
, Loan Officer: Michael Rosendale
The process went better than expected and closed quickly.
10/05/2023 -
, Loan Officer: Michael Rosendale
Good communication
09/24/2023 -
, Loan Officer: Michael Rosendale
Everyone did a great job. Thanks
09/04/2023 -
, Loan Officer: Michael Rosendale
Mike was very efficient and professional. He saved me time in locating some of the docs that i needed to provide such as my tax returns. His email and phone communications were clear and easy to understand.
08/31/2023 -
, Loan Officer: Michael Rosendale
They made it so easy and quick. I was always nervous to complete the refinance, but with their help, it was seamless and such a great experience.
08/21/2023 -
, Loan Officer: Michael Rosendale
Grateful for all the knowledge Mike Rosendale provided to me about my loan.
08/03/2023 -
, Loan Officer: Michael Rosendale
I was kept informed with everything that was going on doing the process. I was told everything I needed in order to close my loan. Everything was well organized.
07/27/2023 -
, Loan Officer: Michael Rosendale
My home refinance was a very seamless process. My loan officer, Michael Rosendale, was very thorough, knowledgeable, and timely. He notified me every step of the way of what to expect during the refinance. I felt very comfortable talking to him and asking questions regarding the refinance process. Also, his coworker, Shawna Pilsner, was great to work with as welll. I would highly recommend Michael Rosendale to my family and friends. Thank you.
07/14/2023 -
, Loan Officer: Michael Rosendale
Nothing to do with Michael or Camille, just felt like too many hoops to jump through to satisfy underwriter
06/29/2023 -
, Loan Officer: Michael Rosendale
Friendly, and professional.
06/28/2023 -
, Loan Officer: Michael Rosendale
From Start to finish the process was seamless. Thanks to everyone for the great service!
06/16/2023 -
, Loan Officer: Michael Rosendale
They were very good at keeping in contact and were very patient when we were having trouble getting through to our HOA.
05/13/2023 -
, Loan Officer: Michael Rosendale
Ease of process
04/21/2023 -
, Loan Officer: Michael Rosendale
Got it done finley, was to be max 45 days but keept being dragged on and on for this or that, Things that NewRez already had from the last 3 times we renewed our loan.
04/18/2023 -
, Loan Officer: Michael Rosendale
Communication was clear & concise. I was never having to search for answers.
04/17/2023 -
, Loan Officer: Michael Rosendale
Michael Rosendale was very friendly and professional answering all questions asked and taking care of any issues. He went the extra mile by noticing any calls you made to him when he was busy and returning your call (even if you did not leave a message) making sure everything was alright.
04/15/2023 -
, Loan Officer: Michael Rosendale
The overall process
04/07/2023 -
, Loan Officer: Michael Rosendale
Very knowledgeable and helpful
04/01/2023 -
, Loan Officer: Michael Rosendale
Ease of transaction.
03/30/2023 -
, Loan Officer: Michael Rosendale
Service was friendly, honest, courteous, with a super guy named Michael Rosendale who is fast and knowledgeable with the entire refinancing process!!!
03/24/2023 -
, Loan Officer: Michael Rosendale
Very helpful
03/22/2023 -
, Loan Officer: Michael Rosendale
This was a once in maybe two decades experience for us. You made it easy. Great communication. Thank you.
03/14/2023 -
, Loan Officer: Michael Rosendale
IT IS OUR GOOD FORTUNE TO HAVE WORKED WITH MICHAEL. AND IT IS OUR PLEASURE TO THANK HIM FOR HIS SUPPORT AND KNOW THAT HE WENT WELL ABOVE AND BEYOND THE CALL OF DUTY IN MAKING OUR CLOSING A REALITY. THANKS, WILL REFER WHENEVER I CAN !
02/02/2023 -
, Loan Officer: Michael Rosendale
Michael was amazing at always being readily available to answer our questions as first time homeowners. I will recommend Newrez to everyone I know looking to buy a home.
02/01/2023 -
, Loan Officer: Michael Rosendale
Quick and easy. Very responsive
01/30/2023 -
, Loan Officer: Michael Rosendale
Michael was awesome!
12/28/2022 -
, Loan Officer: Michael Rosendale
Michael did a great job explaining the process from start to finish. He was also readily available to answer all my questions. Well done!
12/09/2022 -
, Loan Officer: Michael Rosendale
Faster process
09/20/2022 -
, Loan Officer: Michael Rosendale
Michael was very helpful and continue to communicate with us about the process of our loan.
09/15/2022 -
, Loan Officer: Michael Rosendale
Knowledgeable staff
09/11/2022 -
, Loan Officer: Michael Rosendale
Timely easily understood communication, and overall personality of the team. Thanks
08/25/2022 -
, Loan Officer: Michael Rosendale
Great communication with all the process with everyone involved.
08/22/2022 -
, Loan Officer: Michael Rosendale
Michael was always very pleasant to talk with and explained all the details to make it easy to understand. He is definitely an asset to NewRez!!!