Mike Rosendale was very easy to talk to, answered all my questions and he waseasy to understand.

From Michael to Heather, my experience with Newrez was seamless and efficient. Thank you for treating me with respect and care. Darci Deputy

I highly recommend without reservation Michael Rosendale and Newrez LLC to anyone looking for home financing representation from beginning to end he will walk you through the process and Michael will ensure to do the best possible financing that best fits your needs. Michael and his team are knowledgeable in this field. To all future buyers or individuals refinancing welcome to the Newrez family, we say this because that’s exactly how you are made to feel. Michael and his team are welcoming and supportive and helpful. Thank you again Michael.

Just overall good and easy experience

Everything worked well with him and he explained all my concerns and questions all the time.

Very professional and knowledgeable

My experience with Micheal Rosendale was great. He was professional, knowledgeable and quick to solve problems.

Very knowledgeable and experienced. Was not in it for themselves. Great company. I will refer.

Mike and Karissa were great!

Everyone on the Newrez team was very helpful. And walked me through each step that needed to be accomplished. I appreciate that very very much.

Very professional

very professional and kind

The Loan Team was outstanding. They made the entire process easy to understand. My thanks to them.

My loan officer was very helpful in making adjustments that would most accommodate my needs and aituation.

The Newrez team never fails to inform, update and answer questions. Thank you!

Good communication and help throughout The refinance process.

Having the ability ( both email and phone number ) to reach and ask my question or voice my concerns. And receiving prompt answers. ''''''''''''''''''''''''''''''''' ''''''

Everyone was very informative! Quick and easy process!! Thanks again to the whole team!!

In the end, Michael and Deinse did a good job and I appreciate their help, but there were quite a few bumps along the way. I completely understand that this loan assumption was a little unconventional, but it took quite a bit longer than it probably should have. I was constantly sending emails out and leaving voice mails, but it was difficult to stay informed. I was sometimes left weeks without any updates on where we were at in the process. I felt bad constantly reaching out, but I felt many times like that was the only way to keep things moving along. As soon as I had expressed my concerns everything kicked into high gear and things wrapped up quickly. I know everyone worked really hard at the end to get us to close in time, but I feel like all that stress could have been avoided by being more proactive throughout the whole process. Again, I really appreciate the NewRez team and I always try to assume the best, but I hope this was a good learning experience for everyone involved and that the team can continue to learn and grow to make the next customer experience go a little smoother through better communication and being proactive throughout the process.

I felt like the team could have responded more quickly to my questions/emails. I grew accustomed to waiting 3-4 days before I got a response.

Knowledgeable associates !!! Excellent customer service!!! Got the job done!!!

Michael was great! Expalined every option and communicated with us through the entire process.

Thank you for the patience and understanding. I greatly appreciate it.

everyone kept me informed of what to expect throughout the loan process. My loan was finalized with no problems

My refinance team did an amazing job. They constantly kept me informed about each step of the process and time frames. Miguel, went above and beyond with his customer care. The refinancing was challenging due to a difficult from my ex-husband. Miguel, stayed positive and encouraging. The entire team was exceptional. They made the process from my initial contact to the notary of my closing a great journey. I will absolutely recommend Newrez to my family and friends for refinancing!

The way they explained everything to us and the way they handled the loan.

From the start to finish I was pleased with all the updates and communication and professionalism even when I called a 1000 times! ??

Need to do a better job communication or estimating the final loan amount and payoff information. The initial stages of the process was fairly smooth but there were a few questions and rework at the end of the process. As a current customer, I thought the amount of additional information seemed excess. Would like to know how to get updates on future rate changes that might effect the decision to refinance

It was a long process. I really appreciate Mr. Michael help me through the whole process.

Newrez team made my Mortgage process an easy process.

Overall good experience

Everything went good

Mike was great overall. Kind and caring

Michael Rosendale was very professional, knowledgeable and just an overall nice guy! Infact the whole team was wonderful to deal with. And as you may well know this process can be a stressful endeavor. But Michael, Justin and probably many people I'm unaware of did a excellent job and navigated me through the whole process and gave me much needed encouragement at times! Yes, overall the whole process was definitely worth my time and effort.

Convenience in already being with NEWREZ

Being well informed and kept up on each step. All my questions were answered.

The service/process was very easy and precise. Everyone we worked with was knowledgeable and knowledgeable.

Michael would always answer my questions right away. Michael always kept us informed.

Easy process

The whole process, beginning with Michael Rosendale, was professional, honest, user user-friendly, and I greatly appreciated any questions I asked, were immediately answered and resolved. I am elderly, and Mr. Rosendale made it easy for me to trust him.

None tahnk you

The customer service was great even through a difficult refi

Michael is an exceptional professional. From day one, he was a great listener, conscientious about follow-up on tasks, and deliberate with his approach to customer service. If I ever had a question or was unsure about the process, I trusted David to give me the right information and he always did the right thing on my behalf.

Michael was transparent and trustworthy through the entire refinancing process. He answered all of my questions promptly and thoughtfully. Overall, he was very communicative and helpful!

Michael made the process pretty simple, explained everything to me step by step, it was a long process, I admit I became impatient at some point but he again explained everything to me to make me understand that everything had to be in order for the loan to get approved. I thank you from the bottom of my heart, keep up the good work!

being kept in the loop first by Christopher then Michael did not allow for stressful situations. The overall process was seamless, I would recommend NEWREZ to my family and friends that are thinking of purchasing or refinancing their home

I want to thank Micheal for walking me through this process. Michael was professional and well-informed. Thank you

Informative, friendly and patient with my many questions. Thanks Michael and team.

The loan processor was very sufficient

Everything you need to do was just great

Michael was great explained the process to me and my husband would love to work with him in the future

We got a good deal

Mike Rosendale and Camille Frewin were great to work with. Camille especially took extra time and steps to ensure everything was handled smoothly

I had a great experience working with Newrez and will recommend them in the future.

All activities were fully explained and an expedite closing.

It was easy, less paperwork and everyone was very nice.

Was kept well informed. Very patient with my numerous questions. Fought hard for me. Angels provided by God.

Mike was an absolute pleasure to work with. He was very professional and patient with me and took his time to explain the various options and the process in detail as it was my first time refinancing. He followed up with me on a daily basis to ensure I was comfortable and pleased with everything. I highly recommend him.

The process was seamless from beginning to end. Everything moved quickly.

Camille keep we will informed

Because of the timing and rates fell,

The whole process was long. It would have been appreaciated by me if NewRez had listed all of the items I needed repaired prior to get funded I.e. flooring, sink install with sink operating! Steve

Michael was wonderful to work with!

Michale was always available for me and gave me the answers needed during the entire process. thank you Michael!

Communication was phenomenal. He even addressed my concerns on a weekend.

The process went better than expected and closed quickly.

Good communication

Everyone did a great job. Thanks

Mike was very efficient and professional. He saved me time in locating some of the docs that i needed to provide such as my tax returns. His email and phone communications were clear and easy to understand.

They made it so easy and quick. I was always nervous to complete the refinance, but with their help, it was seamless and such a great experience.

Grateful for all the knowledge Mike Rosendale provided to me about my loan.

I was kept informed with everything that was going on doing the process. I was told everything I needed in order to close my loan. Everything was well organized.

My home refinance was a very seamless process. My loan officer, Michael Rosendale, was very thorough, knowledgeable, and timely. He notified me every step of the way of what to expect during the refinance. I felt very comfortable talking to him and asking questions regarding the refinance process. Also, his coworker, Shawna Pilsner, was great to work with as welll. I would highly recommend Michael Rosendale to my family and friends. Thank you.

Nothing to do with Michael or Camille, just felt like too many hoops to jump through to satisfy underwriter

Friendly, and professional.

From Start to finish the process was seamless. Thanks to everyone for the great service!

They were very good at keeping in contact and were very patient when we were having trouble getting through to our HOA.

Ease of process

Got it done finley, was to be max 45 days but keept being dragged on and on for this or that, Things that NewRez already had from the last 3 times we renewed our loan.

Communication was clear & concise. I was never having to search for answers.

Michael Rosendale was very friendly and professional answering all questions asked and taking care of any issues. He went the extra mile by noticing any calls you made to him when he was busy and returning your call (even if you did not leave a message) making sure everything was alright.

The overall process

Very knowledgeable and helpful

Ease of transaction.

Service was friendly, honest, courteous, with a super guy named Michael Rosendale who is fast and knowledgeable with the entire refinancing process!!!

Very helpful

This was a once in maybe two decades experience for us. You made it easy. Great communication. Thank you.

IT IS OUR GOOD FORTUNE TO HAVE WORKED WITH MICHAEL. AND IT IS OUR PLEASURE TO THANK HIM FOR HIS SUPPORT AND KNOW THAT HE WENT WELL ABOVE AND BEYOND THE CALL OF DUTY IN MAKING OUR CLOSING A REALITY. THANKS, WILL REFER WHENEVER I CAN !

Michael was amazing at always being readily available to answer our questions as first time homeowners. I will recommend Newrez to everyone I know looking to buy a home.

Quick and easy. Very responsive

Michael was awesome!

Michael did a great job explaining the process from start to finish. He was also readily available to answer all my questions. Well done!

Faster process

Michael was very helpful and continue to communicate with us about the process of our loan.

Knowledgeable staff

Timely easily understood communication, and overall personality of the team. Thanks

Great communication with all the process with everyone involved.

Michael was always very pleasant to talk with and explained all the details to make it easy to understand. He is definitely an asset to NewRez!!!