New Rez helped me out a great deal and they were patient

Gil was knowledgeable and helpful through the whole process. His approach worked well for me.

Kept me informed on the application process. Was helpful explaining what's the next steps and answered any questions that I had.

Every representative I encountered through the consultation, application, loan processing and underwriting process was knowledgeable, attentive, friendly, transparent, supportive and efficient. They made the overall process go smoothly and extremely quickly. I couldn’t be more satisfied with the level of customer service and care that Each individual provide provided.

Gil was very respectful of my time. He actually came up with a better idea than I had. He was very easy to work with

They will lead in the right direction. Will take time to answer all of your questions.

Gilson and the 2 loan officers were great among the mortgage process. Even though I’m a uber driver with bad credit I still got great service and wasn’t treated poorly like the other bank we previously had a mortgage with.

Very professional, patient, and understanding with all questions at every point in the process

Made it easy to refinance my mortgage. Very good customer service.

Gil was knowledgeable and helpful

Absolutely wonderful

Mr. Reglas was very helpful, professional and knowledgeable.

Continued update on the process.

They are awesome. Customer oriented, knowledgeable and friendly. They respond quickly if you have questions.

Gil gets the job done!!! A++ professional who can solve complex problems for my situation. Great work!! Can't go wrong with this guy and his team. Promote ASAP!!

Professional and courteous

I think getting all the updates made every thing go smoothly. It was a good experience.

Gabriela was the best and so helpful. I am so grateful fro everything she did in this process.

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Everyone made this process very easy

Gilson was my first point of contact. He responded to an online request I had made and his knowledge and understanding of my goals made my decision to choose newrez very easy. He was engaging, friendly, and supportive throughout the entire process. I was happy to get to work with Gilson on this.

Everyone was easy to work with and communication with me was open and they were willing to listen to me. I’m grateful for their knowledge and help to make this a positive experience.

Kept me updated , especially with having communication issues with title company with the closing process.

It was a great experience

Gil made everything easy!

Gilson and Eddie were very professional and friendly. They both were on task and made the process so seamless and explained all the details to me. I had many questions and they were so patient and I am thankful that I was able to receive top notch service. Thank you both for everything.

Great experience. Would recommend.

Great communication, easy process

Excellent customer service.