Gilson is a nice guy who will answer all your questions with out making you feel that he’s in the hurry he will take his time, and I like that

Gil is a very pleasant and knowledgeable man. I enjoyed his help every step through the process. Thanks very much

Gil was very professional and answered all my questions. He was knowledgeable and helpful.

He made is a very easy process

Very polite and thorough and kept me updated through the entire process

Working with Giles was one of the smoothest experiences I’ve had. He made the entire transaction painless from start to finish. His communication was clear, his energy was calm and confident, and he made sure I felt supported every step of the way. The customer service was truly exceptional. Giles went above and beyond to make things simple and stress-free, which is exactly why I’ve already referred my sister to him. When someone delivers this level of service, you don’t keep it to yourself — you tell everyone.

Gilson was great and answered all questions I had. He has a great response time as well and we appreciated that a lot. Thank You!

Helpful and made the process as easy as possible.

Very professional

Professional,resourceful,and

Pleasant and and efficient experience

He was very knowledgeable and made the process very easy.

The service was prompt, professional and effective.

great knowledge and easy for me the understand the requirements

New Rez helped me out a great deal and they were patient

Gil was knowledgeable and helpful through the whole process. His approach worked well for me.

Kept me informed on the application process. Was helpful explaining what's the next steps and answered any questions that I had.

Every representative I encountered through the consultation, application, loan processing and underwriting process was knowledgeable, attentive, friendly, transparent, supportive and efficient. They made the overall process go smoothly and extremely quickly. I couldn’t be more satisfied with the level of customer service and care that Each individual provide provided.

Gil was very respectful of my time. He actually came up with a better idea than I had. He was very easy to work with

They will lead in the right direction. Will take time to answer all of your questions.

Gilson and the 2 loan officers were great among the mortgage process. Even though I’m a uber driver with bad credit I still got great service and wasn’t treated poorly like the other bank we previously had a mortgage with.

Very professional, patient, and understanding with all questions at every point in the process

Made it easy to refinance my mortgage. Very good customer service.

Gil was knowledgeable and helpful

Absolutely wonderful

Mr. Reglas was very helpful, professional and knowledgeable.

Continued update on the process.

They are awesome. Customer oriented, knowledgeable and friendly. They respond quickly if you have questions.

Gil gets the job done!!! A++ professional who can solve complex problems for my situation. Great work!! Can't go wrong with this guy and his team. Promote ASAP!!

Professional and courteous

I think getting all the updates made every thing go smoothly. It was a good experience.

Gabriela was the best and so helpful. I am so grateful fro everything she did in this process.

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Everyone made this process very easy

Gilson was my first point of contact. He responded to an online request I had made and his knowledge and understanding of my goals made my decision to choose newrez very easy. He was engaging, friendly, and supportive throughout the entire process. I was happy to get to work with Gilson on this.

Everyone was easy to work with and communication with me was open and they were willing to listen to me. I’m grateful for their knowledge and help to make this a positive experience.

Kept me updated , especially with having communication issues with title company with the closing process.

It was a great experience

Gil made everything easy!

Gilson and Eddie were very professional and friendly. They both were on task and made the process so seamless and explained all the details to me. I had many questions and they were so patient and I am thankful that I was able to receive top notch service. Thank you both for everything.

Great experience. Would recommend.

Great communication, easy process

Excellent customer service.