I worked with Gavin Loney and David Stewart, they both were great to work with, they kept me informed and involved with the process

Professional and helpful

Process was made very convenient and easy.

Knowledgeable and very responsive to my calls

I was very satisfied and felt very comfortable in our discussions. Very trustful and knowledable individuals

Very good. Responsive and helped me when I had a question on the loan process. Always followed up on every action.

Gavin was friendly, knowledgeable, and professional.

He was great, easy to work with and balanced my need for privacy at work well.

Gavin was fantastic and answered all our questions in a timely manner. Would highly recommend him to everyone for home financing

He helped us decide

Very friendly, someone I could trust. Helped me 100%

Great people, that responded promptly and informed

Gavin did a wonderful job. I couldn’t be more impressed with his professionalism and enthusiasm to help with our loan

Seemed to be quick and efficient.

Very professional. Knows his business.

Responsive and thorough.

Gavin was very knowledgeable and professional. He helped me and my wife through this process. Thank you very much!

Professionalism and communication

It was easy we have been well-informed throughout the process

The speed in which the loan was processed and the funds entering my account.

Easy process and answered all of my questions in a timely manner .

Everything went smoothly. Communication was great.

The process was a bit long , but Sarah and Gavin did a good job in being responsive

I accepted the terms due to my health and my wife's comfort level with NewRez. I would have preferred a lower rate, cash in hand to payoff debts and better communications with me, the Veteran.

The Process was long but some of that may have been because of some problems on my end. Gavin was great at explaining everything and keeping me engaged to the end.

Mr. Loney was very professional, friendly and provided me with outstanding customer service. He was patient and prompt with answering all my questions and kept me informed throughout the entire process. I was very fortunate to have such a great team. Gabriela, Jeffrey and Andrew all provided great customer service and were quick to keep me informed with each step. Thank you for the hard work!

Communication was not satisfactory. Gavin was very helpful. Getting in touch with Zohara with questions about emails and closing info was difficult.

It was a quick and easy process. Everything was laid out and explained to me throughly. Whenever I reached out for information or questions I got a quick response. All in all great experience no issues at all with Gavin he done and especially great job.

They explained everything clearly and answered all our questions clearly and to our complete satisfaction

Less time to wait

They displayed professional and attentive detail to the process of our loan application, in which both my husband and I greatly appreciated.

Mr. Loney and Mr. Hall were excellent - they knew their business and helped us through the process with little problems. Was not expecting such service and timeliness.

It was completed. Gavin was awesome, had all the information up front and started the process quickly.

Always answered my questions

The process was rather simple and relatively quick. Communication from start to finish was very good.

Very personable experience with both Gavin and Miles. They were both available and responsive. Very much appreciated that.

Thank you very much for all your help.

The way walked us through the whole process

Whole process was streamlined and felt effortlessly.

The professionalism that was provided by all parties

Outstanding communication and service

Honestly speaking, Frank and Gavin were awesome to work with, they kept me well informed of the whole process and were in communication with me the whole time. Not once did I feel stressed about the process. They both made the whole experience so much more easier than it was. Thank you so sis much to the both of them for an awesome job!

Both John and Gavin explained the process of the refinance and answered all of my questions about the refinancing and closing process. Both were knowledgeable of the process. The entire process went smoothly and efficiently.

Kept me very well informed at would always call back as soon as possible if I had a question.

Gavin did outstanding explaining and communicating with us . Guided us through the whole process. He deserves recognition for that.

Gavin?s consistent follow up was key for us.

Gavin presented us with a great offer and answered all of our questions in a very timely manner. We will work with Gavin & Newrez again in the future.