Sorry professional took her time to listen thank you so much definite keeper

Very friendly, answered all my questions in a timely manner. Made the process easy to understand.

Knowledgeable, friendly, courteous, customer service.

Nice to communicate with and helpful.

This was an easy and very transparent process. I am glad to have chosen Newrez for my home refinance program. Thank you!

She was helpful, kind and knowledgeable

Alayna always followed through throughout the entire process and answered any questions we had.

Very quick and professional

Alyana was great, very helpful, concise and complete in her directions. Followed up with questions, and acknowledged when paperwork was received.

She was very helpful and polite and patient extremely positive person

I would say that I felt extremely lucky to have my financing assigned to Alayna Bryant. She was easy to work with and explained everything thoughtfully and thoroughly. Alayna was always available to answer questions and did so in a friendly and professional manner. I felt like I was in good hands with her. Overall, I had a very positive experience, with Alayna Bryant and Marques Minor.

They kept me posted of the process and notified me of any changes or questions they had. They answered all of my questions in a timely manner

They would not communicate enough and try to handle all my issues.

Alayna and the whole team were amazing. Even with a low credit score they were able to get me the refinancing I needed to get out of debt, and have the money I needed to get the things in my home redone. I?m so very thankful to all the team at Newrez!!

Early communication was great ad Alayna was very responsive.

Alayna and the entire team are friendly and helpful during the entire process from opening to close, also easily reached with for any questions or guidance. Highly appreciated by myself and daughter.

The team is great, help us from the day 1 to the end great service..

Iam really happy with the people that help me with my loan they really great ..and help me go through everything that I need. To do..the service is really great..thank to the team ..thank you jimmy primo and Orpa candero..

Everyone kept me informed of the process. I was especially happy with Jennifer S. She was very helpful and maintained me up to date and step by step of the process. I was very pleased with how fast everything moved. Never felt pressured into anything and felt I was in control of the situation.

Smooth, good communications

Nothing else to say except it was smooth and easy.

See, I don't mind giving reviews when the person on the other end seems to have my best interests at heart and she did.

The entire process was extremely well explained, and exceeded all of my expectations. My loan officer and loan processor quickly answered any questions I had. They considered the best options for my financial future, and helped make it a reality. I am very grateful for their expertise and guidance.

they worked through all the complecations

Alayna was very good at returning my calls, answering my emails and keeping me in the loop regarding any changes or updates that were needed.

Alayna Bryant with the help with Mr EddieHerrera . He was awesome in dealing with my refinance.

it made it Great because of the helpfulness and concern

Aside from the length of time it took due to having to patch a ceiling the rest was fine

Loan office and processor phone calls always go to the recorded, and calls were not returned.

The refinancing process went smoothly. Alayna was very helpful in guiding me on the entire refinancing process. She answered all the questions I had during the application process.

Alayna helped us throughout thr entire process. Even during thr process when she ess on vacation, upon her return, she was still hard at work to get things done for us. Very professional individual. Joseph Burns the processor was very helpful as well. He made sure everything was done properly and that we were well informed throughout. They even tried helping us get the loan we originally were hoping for. Even though we got a bit less, they still did their best to help us. Even when Joseph wasn't available, the manager and his team kept us updated towards the end. I will continue working with these individuals for my future loan. An A+ group of people.

Alayna and Matthew were very helpful in every way. They explained everything clearly and kept us informed throughout the process.

Alayna and Matthew were very helpful throughout the process. The explained everything clearly and kept us informed at every step. We were very happy with the Newrez team.

Alayna Bryant did an unbelievable job so smooth very helpful we?re so happy. Christopher Dubfeuil did a great job also very smooth. Knowledgeable, words do not express how happy we are to finally pay our bills. Thank you so much really appreciate everything..

The professionalism of the staff. Questions were answered in a timely manner.

The process was relatively easy; Alayna and Kristy were helpful, knowledgeable and courteous.

It was an easy process and your team walked me through each step.

Alayna was knowledgeable and had answers to all of our questions.