Robert is very knowledgeable , professionalism, efficiency, and clarity of information about mortgage. He understood with what I needed, answered and responded quickly to my inquiries. I really appreciate his help, support. I will refer him to my friends whoever is needed for the financial assistance. Thank you

Rob was amazing to work with. Incredibly responsive and professional. He met his commitment of getting us closed in less than 30 days!

Robert was a great guy to work with. I had the pleasure of working with him for nearly 8 months as the NYC co-op purchase process is a long drawn out affair. The entire time Robert was professional, knowledgeable, very responsive, and also a great guy to speak with as he guided us calmly through the loan process. I could not be happier with the service i received from him.

The process went well. Issues was quickly resolved. Robert Wendt was very personable. He made sure I was kept informed and ready to present whatever documentation would be required.

Very helpful

Robert and the hole team was great helped me through it all .

Mr. Wendt provided greatly information of the process and time line. He constantly maintained communication in every update and the next procedure. He gave numbers and explained them very well. He has that personal contact that understands

Rob was consistent and timely with providing advice and information regarding the mortgage loan process, with both paying off my existing loan and beginning a new one. I appreciated his candor and expertise when providing options throughout the many phases of loan applications and market fluctuations. It’s been a wild and crazy ride in these turbulent financial times, and I felt in good hands throughout with Rob.

Robert was outstanding during the entire mortgage process. Communication was continuous and instrumental in allowing us to close on time.

Robert is very knowledgeable and friendly. Robert always responded to my phone calls and emails. Robert is the reason I decided to use Newrez.

I will always choose Newrez, it was very smooth and a great process!!

Robert and Kari were very personable and efficient. It was a pleasure working with them

Very responsive, and willing t o answer any questions we had.

Any question I had was answered. Explanations were probided at any time I needed. Best part? They worked expediently for both the selling and new purchase!

Robert was able to make my purchase happen despite so hiccups. We made to the finish line. Thank you for all your help.

Dealing with Rob was a great experience.

It was absolutely outstanding working with Robert Wendt. He explained everything from start to finish, answered all of my many many questions, and always responded in an incredibly timely manner including nights and weekends. I not only felt fully informed but also like this person really cared about my best interest and making sure that everything that we did worked for me and my family for both our short-term needs and our long-term goals. Mr. Wendt not only earned my business, he earned my gratitude, trust and respect. Well done.

The professionalism of Rob Wendt and team were on the ball and got the job done in time . Rob stayed with me all the way answered my phone calls and took care of anything that popped pub, Sara was a big help also .

Maintain open and honest communication. Provide clear details on processes and updates to ensure everyone understands what is happening. Respond quickly to inquiries and concerns to build trust and reliability. Plan and manage timelines effectively to prevent last-minute pressure. Set realistic expectations and avoid overpromising on deliverables.

Great communication skills: Robert kept us informed and up to date on the process, and patiently explained everything.

Communication, friendliness, availability.

Andy and Robert were great. Always available for any questions we had. They did a fantastic job!

Robert and Kevin were kind, professional, and informative.

Many Thanks to the Newrez team. They work diligently to make this process smooth. I would recommend the team to anyone.

Better prepared, better communication

Robert did a great job communicating with me. Super helpful throughout my loan process. I would highly recommend.

Robert Wendt was great the final closing when money didn?t go through was much to be desired but Robert and Kevin I have no complaints they were awesome

Was kept well informed as loan progressed..Robert and Eddie were super to work with..

Bob and Frencesca worked to make our closing happen timely and were patient with my questions. I appreciate all they did for us.

When I first called NewRez for a loan, I was given a different loan officer that wasn't Robert and he never contacted me back. Once I was connected with Robert, he made sure that I was fully informed on the entire process, whatever questions I ask, he was able to answer. His service was so great that hopefully I plan to invest in another property within the next 6 to 7 months and only exclusively work with Robert.

Rob was really professional and communicated with me well. He always return my calls. He got at me through the process and explained everything I needed to do to get my loan. Thank you.

Robert Wendt was great to work with, he really cared about making my experience easy. At one point he had to go the extra mile and work on getting my property approved through the VA . It paid off nicely cause it only took the VA one day to approve the property I was buying. Thanks Robert!!

Don't wish to add a review

The home team communicated well! Just took al ittle longer than we thought but in the end everything was done great!

Easy process

Very satisfied with how Robert worked with me from beginning to end. He always kept me informed and was honest.

The process was fairly smooth and when there issues uploading documents both Rob and Andrew were very responsive and helpful.

Overall a great experience. All questions answered in timely manner. Only bad experience was at closing day was getting final numbers to title company. I realized that the Capital One account being paid off was a condition for approval and you showed balance at closing. The balance was $0 at closing. The figure was $298 from the August 2023 statement. The title company did cut a check payable to Capital One for $298 to us.

Thanks for the help and being able to meet the deadline.

Robert Wendt was always accessible throughout the process to answer questions and keep us informed.

He gave me heads up in ahead of time as what to expect. Provide guidance and answered my questions throughout the process. I knew that he was on my side and did everything he could to meet the closing date.

Robert and Andrew were great!!

Constant communication a nd provided outstanding customer service answered all my questions.

Thank you for your service. I didn't think I could do but with your help it allocate into play.

Rob was very responsive when I called. He was very helpful thru the whole process. Best Loan Officer I ever had. Exceed my expatiations.

See survey questions and my responses. Basically the team was very responsive and proactive, timely communicating important information and status updates.