He was very informative throughout the process very accessible.

Great customer service

Didier was fantastic. Went above and beyond to make sure I was assisted to the finish line. Even when I was slow to respond to his messages he remained positive and helpful! Thanks Didier we appreciate you. Be well, and stay safe, big love.

I am very pleased about their patience with me ,in understanding all details, excellent skills of communications, a good team working between all departments, and in finally i think a good deal, a fair interes for the time. THANK YOU GUYS.

Extremely knowledgeable

Great Customer Service

I didn't know what to expect when I first started working with New Rez. I was concerned that I would be confronted with a wall of red tape and cold bureaucracy. The opposite was true. Didier was very knowledgeable, friendly and helpful. Our air conditioner went out and we needed access to the funds quickly and Didier came through for me and my family.

Very responsive and thorough.

Very easy to work with! Very helpful and knowledgeable!

Newrez representative Didier Latortue was very professional, friendly, helpful, patient, knowledgeable, and responsive in assisting us with our home financing. Everything was done online and over the phone providing for quick response and timely completion of tasks related to the home financing.

The process was simple and fast and our loan officer very knowledgeable and pleasant

NEWREZ WAS EASY TO USE AND PROVIDED A FINANCIAL RELIEF FOR MEDICAL COSTS JUST WHEN NEEDED.

Wonderful experience. It was smooth and they kept me informed.

Very knowledgeable and friendly staff member