I had the pleasure of working with Bruce Waller at Newrez LLC, and I can honestly say he gave me more than just a loan—he gave me a lifeline. I wasn’t sure I’d even qualify, but Bruce took the time to understand my situation without judgment. As a veteran, that meant a lot to me. He answered every question I had with patience and transparency, and from start to finish, I felt supported. What stood out most was how effortless the process felt. The Newrez app kept me informed every step of the way, and the entire team was easy to work with. But Bruce? Bruce gave me something I hadn’t felt in a long time: hope. He helped me consolidate my bills and gave me a chance to reset—my “do-over.” I can’t thank him enough for the care and commitment he showed.

Very knowledgeable and friendly. Listened to what I was looking for in a refinance.

Bruce Waller and Newrez were extremely helpful, knowledgeable and easy to work with. The entire process was simple and straightforward. Any questions were answered quickly and efficiently. Everyone that we interacted with was very nice and courteous. A complicated loan process was made easy by Bruce and Newrez.

Bruce was very helpful and accommodating throughout the entire process.

Very professional, and always seems to have the answer your looking for. A pleasure ro do business with him.

Fantastic experience. Bruce was friendly, personable and easy to work with for the entire process.

Bruce is very professional and kind. He answered all of my questions quickly, accurately and to the best of his ability. Bruce is top notch! I would highly recommend him to anyone and I hope to work with him again in the future! He made me feel very comfortable and appreciated through the entire process.

I was a little nervous about such a large decision Bruce made it very easy for me and reassured me and thank you all so much for all that you do