The process was so easy and Dawn and her team were there for every step!
06/29/2025 - Ayodeji A, WA
, Loan Officer: Dawn James
Excellent service by Dawn James and her team. They shared critical info, provided necessary guidance, and supported with available opportunities/discounts.
06/25/2025 - David Lawrence A, WA
, Loan Officer: Dawn James
Extremely friendly and knowledgeable. She understood the task with little time. I asked for a quick close due to some unforeseen event we had with our situation. We were able to close on our house in 3 weeks.
06/22/2025 - Barbara O, WA
, Loan Officer: Dawn James
Easy to work with, responsive when we had questions. Overall great experience!
06/15/2025 - Tya W, WA
, Loan Officer: Dawn James
Working with Dawn was a complete breath of fresh air after my initial dropped the ball. From my initial contact with Dawn things went so fast I needed skates to keep up. She returned my call within 10 minutes was very warm & inviting. Next thing I know I received the application completed it a was communicated to immediately that I was prequalified! From that point we took off. After my offer was excepted her team went to work on my behalf. The level of organization outstanding & seamless. There’s so many names I can remember them all & want to be fair but everybody that was tasked with the project of “me did their job & with effort. I’m so glad I chose Newrez & Newrez chose me. Cheers I’m a homeowner!!!! Blessings to you all as I’m overjoyed. Respectfully, Tya
06/14/2025 - Isael M, WA
, Loan Officer: Dawn James
Dawn was amazing! From the beginning through the end of the lending process, she was professional, confident, and competent. She really made sure that I was taken care of throughout the entire lending process. I would highly recommend Dawn and new rest to future clients.
06/10/2025 - Leslie V, WA
, Loan Officer: Dawn James
It was good.
06/08/2025 - Bai Z, WA
, Loan Officer: Dawn James
Excellent
06/04/2025 - Jeffrey C, WA
, Loan Officer: Dawn James
It was a fantastic experience working with Dawn and her team! We had a very short escrow period, and they made the process so smooth. They were always quick to respond to our questions and consistently guided us with expert care. I am grateful Dawn and her team went above and beyond to make our loan a success!
05/28/2025 - Jeffrey C, WA
, Loan Officer: Dawn James
They were great to work with - got our loan done very smoothly on a very compressed schedule.
05/27/2025 - Tyler L, WA
, Loan Officer: Dawn James
They made the process easy and always were there to answer any questions day or night
05/24/2025 - Kimberly L, WA
, Loan Officer: Dawn James
Dawn made the process super easy! As a nurse that works nights I have little time during the day. Plus as a new home buyer I had many questions. Dawn made herself available during the hours I needed her the most and answered all questions with a straightforward approach. She set a closing date and made it happen. Not one hiccup along the way. Couldn't be happier with my choice to have Dawn directing this home buying experience.
05/23/2025 - Christopher H, WA
, Loan Officer: Dawn James
Dawn was a great help to us during our process of finding our new home. She was available even after hours and would check up on us occasionally and keep us up to date on where we were at in the process! Very professional and informative, and always willing to answer questions!
05/20/2025 - Lindsay U, WA
, Loan Officer: Dawn James
Reliable, good communication, honest
05/18/2025 - Thomas P, WA
, Loan Officer: Dawn James
Laurie & I our extremely happy with the home loan we financed Through Dawn James @ Newrez LLC. Melissa and the rest of the staff were always helpful and professional in assisting us with questions or concerns we had. I highly recommend using Dawn @ Newrez for all your mortgage needs.
05/13/2025 - KATRINA G, WA
, Loan Officer: Dawn James
Where do I begin? I’ve worked with Dawn James for years. She is absolutely brilliant. There is no one I trust more to secure the best deal for me. She essentially holds my hand through the entire process-always available to answer even the dumbest of questions or clarify something I don’t understand. I don’t ever want to work with anyone else.
05/10/2025 - Charles J, WA
, Loan Officer: Dawn James
Always took action when needed. Answered questions promptly and resolved issues within her power. Kept constant communication.
05/05/2025 - Jasmine G, WA
, Loan Officer: Dawn James
No Comments Provided.
05/03/2025 - Eric R, WA
, Loan Officer: Dawn James
Dawn and her team did an awesome job with our financing. Dawn was on top of everything and was always available to answer questions when needed. Would highly recommend!
05/03/2025 - Ganeshkumar M, WA
, Loan Officer: Dawn James
Easy and pleasant to work with!
05/01/2025 - Cole B, WA
, Loan Officer: Dawn James
Dawn was very helpful and available
05/01/2025 - Bradford L, WA
, Loan Officer: Dawn James
Dawn and her team did a fabulous job with our refinance. Easy to work with and great communications. Especially on weekends and after hours!
04/29/2025 - Jason S, WA
, Loan Officer: Dawn James
Dawn and her team were very good on getting us our best interest rate, as well as any developments that was happening. She took care of us and called in and checked up on us just to make sure we were doing good and to see if we needed anything during this process.
04/25/2025 - Cheryl P, WA
, Loan Officer: Dawn James
Very friendly and straightforward.
04/24/2025 - Danny M, WA
, Loan Officer: Dawn James
Dawn looks out for her clients best interest and gives very good options.
04/22/2025 - Josefino L, WA
, Loan Officer: Dawn James
It was easy to work with Dawn and her team. They were able to communicate what to be expected and upfront with everything. provided us updates all the time.
04/21/2025 - William B, WA
, Loan Officer: Dawn James
Dawn was absolutely wonderful and helped our family secure our dream home! We would certainly recommend her to anyone looking to purchase a home or refinance.
04/17/2025 - Danielle E, WA
, Loan Officer: Dawn James
Dawn was a pleasure to work with! She’s very helpful in making you understand “lenders” terms. She’s quick to respond to emails and very informative!
04/13/2025 - Brooke W, WA
, Loan Officer: Dawn James
The whole team was very friendly, communicative, and helpful! It made for an efficient and seamless process
04/11/2025 - Michaela B, WA
, Loan Officer: Dawn James
Great
04/06/2025 - Vincent V, WA
, Loan Officer: Dawn James
There is no one else I would trust with my financial decisions. Working with Ms. Dawn I had all my questions answered. It was a smooth experience with such a large life decision.
03/31/2025 - Christopher L, WA
, Loan Officer: Dawn James
I had an excellent experience working with Dawn James and Newrez LLC. They provided top-notch service and took the time to clarify all of my questions and concerns throughout the process. When I say they work hard to earn your business, I truly mean it. I'm very satisfied with the service I received and would definitely recommend them to anyone looking for home financing. I'm also looking forward to working with them again in the near future!
03/24/2025 - Fatima S, WA
, Loan Officer: Dawn James
It was an amazing experience, the team made the process stressful and were super helpful during the whole process.
03/19/2025 - Joshua Z, WA
, Loan Officer: Dawn James
Dawn James and Newrez were absolutely amazing throughout the entire closing process. They were not only professional but also incredibly helpful. Dawn went above and beyond by checking in with my family and me to make sure we had everything we needed and no questions went unanswered. I truly appreciate their dedication and support.
03/11/2025 - Benjamin Q, WA
, Loan Officer: Dawn James
Everything was laid out and explained perfectly. If we had questions about legal jargon Dawn and Loretta both simplified everything to us so we wouldn't stress.
03/09/2025 - Christopher N, WA
, Loan Officer: Dawn James
Every time there was a request for anything via email a followup phone call or text message would occur so I could stay on top or everything. Dawn took time to explain any questions in detail. If no one answered the phone, I would receive a call back within a few minutes.
02/27/2025 - Oleksandr D, WA
, Loan Officer: Dawn James
The professionalism of the whole thing.
02/27/2025 - Sarah M, WA
, Loan Officer: Dawn James
No Comments Provided.
02/19/2025 - Kylie L, WA
, Loan Officer: Dawn James
Dawn was responsive and made me comfortable enough to call and text anytime, with any questions I had which made the process that much easier.
02/08/2025 - Bridget S, WA
, Loan Officer: Dawn James
The best service by far! Everyone was so helpful and friendly
02/05/2025 - Tomas V, WA
, Loan Officer: Dawn James
Communication and patience
01/25/2025 - Adam R, WA
, Loan Officer: Dawn James
N/A
01/17/2025 - Dolan J, WA
, Loan Officer: Dawn James
I couldn't have been happier/more satisfied with Dawn James and her team. She is an amazing person and extremely knowledgeable.
12/01/2024 - Dennis N
, Loan Officer: Dawn James
Dawn would remind me that any questions I have, feel free to reach out. Did not make me feel hesitant or leave me confused.
11/28/2024 - Omar C
, Loan Officer: Dawn James
I like how transparent things were theoughou the whole process.
11/27/2024 - Theresa D
, Loan Officer: Dawn James
Dawn, she's a nice person anytime i called or texted her she's immediately answer for me to be a homeowner today in the US is because of her good heart and kindness, thank u so so much Down, May God bless u??????
11/22/2024 - Kachiri Buie
, Loan Officer: Dawn James
Initially, we were apprehensive about working with newrez because of the lack of communication. However when we expressed our discontent, Dawn immediately addressed our concerns and made sure we were well informed throughout the entire process. Transaction went smoothly and we were able to close on time. We love our new home!
11/22/2024 - Michael Z
, Loan Officer: Dawn James
Dawn was highly responsive and helped me with everything I needed. This was my fist time buying a home and Dawn provided paramount understanding of the entire process to me and my wife.
11/21/2024 - Morgan D
, Loan Officer: Dawn James
Working with Dawn was an absolute pleasure. Her expertise and guidance made the process seamless and stress-free. She took the time to answer all our questions and ensured we felt confident every step of the way. We couldn?t be happier with our experience and highly recommend Dawn and Newrez!
11/19/2024 - Gage S
, Loan Officer: Dawn James
Dawn did a great job explaining everything to my fianc? and I as first time home buyers. I was able to rely on her at any time with any question and always recieved a detailed response! Made it an enjoyable and easy process.
11/12/2024 - James M
, Loan Officer: Dawn James
The personal care taken by Dawn
11/11/2024 - Hector C
, Loan Officer: Dawn James
Dawn and her team were always very responsive to questions and contacts. Even if a question was asked unexpectedly, or non-urgently they would get back to me in a relatively short period of time. That was greatly appreciated.
11/03/2024 - Valerie M
, Loan Officer: Dawn James
Dawn was an amazing Sales Manager from beginning to the end. She helped us work through some bumps quickly and efficiently. She is very personable and was always available for all the questions I had. I would recommend her in a heartbeat and look forward to using her services again in the future. Thank you, Dawn for everything.
11/01/2024 - Shirley M
, Loan Officer: Dawn James
This is the 2nd time I filled this out. Dawn James is a professional. She knows what she is doing. We never had to worry. She always answered our questions ASAP. Highly recommend Dawn to anyone who is seeking a loan on a house. Thank you Dawn for superb customer service. Shirley and James Mott
10/27/2024 - Joshua B
, Loan Officer: Dawn James
Dawn was very patient and broke down every question we had in ways we could understand it. She is very knowledgable and got us the best possible APR for us just in time for closing.
10/26/2024 - Amy B
, Loan Officer: Dawn James
Dawn makes it seamless and easy. Thank you !
10/20/2024 - Austin A
, Loan Officer: Dawn James
Dawn was super knowledgeable and was always In contact with us when it came to paperwork or tasks we had to get done , she?s very caring and is always available when you have a question , dawn made the process of buying a home smooth and fast
10/17/2024 - Jill Bittner
, Loan Officer: Dawn James
Great working with Dawn!
10/17/2024 - Michael N
, Loan Officer: Dawn James
First time home buying experience was perfect. Everything was always explained to me, and any questions I had were able to be answered right away.
10/16/2024 - Irene P
, Loan Officer: Dawn James
Instructions and clarification were clear.
10/14/2024 - Cody C
, Loan Officer: Dawn James
Dawn & her team had great communication and enthusiasm & positive energy from start to finish. Very detailed and always available for random questions. Thank you
10/13/2024 - Jordan A
, Loan Officer: Dawn James
Working with this team was a great experience. They were professional, efficient, and made the process smooth and stress-free. Highly recommend!
10/12/2024 - Taulote U
, Loan Officer: Dawn James
It was very convenient for our family..
10/12/2024 - Charlene Lewis
, Loan Officer: Dawn James
Great closing time and was able to take care of my clients professionally and efficiently
10/11/2024 - Jojo A
, Loan Officer: Dawn James
The communication during the process was very informative. Dawn?s team was very helpful and they were always available for questions that arise throughout.
10/09/2024 - Scott V
, Loan Officer: Dawn James
Dawn was great and very helpful!
10/07/2024 - Mackenzie J
, Loan Officer: Dawn James
Very responsive to all our questions. Everyone on Dawns team was awesome!
10/07/2024 - Matthew W
, Loan Officer: Dawn James
Dawn was amazing and made the whole process easier for us
10/06/2024 - Christopher B
, Loan Officer: Dawn James
Thank you Dawn for working with us to make this homebuying process as smooth as possible! Thanks to you and your team we were able to move into our dream home.
10/03/2024 - Paul Mackay Jr.
, Loan Officer: Dawn James
Thank you.
10/03/2024 - Michael D
, Loan Officer: Dawn James
Everything was smooth and seamless. Just the right amount of communication and everything was just as promised.
10/03/2024 - Ally M
, Loan Officer: Dawn James
Dawn and her team were always available and friendly. She answered all our questions and made us feel confident about our loan.
09/26/2024 - Stacy T
, Loan Officer: Dawn James
Everyone was very nice and helpful
09/26/2024 - Cindy Marchand
, Loan Officer: Dawn James
Dawn is always on top of things and my clients told me that this was the best loan experience they have ever had. My clients said she was always available and answered their questions immediately. Dawn is wonderful and takes really great care of my clients always. I Highly recommend Dawn and her team to everyone that I come in contact that needs a lender.
09/25/2024 - Connor C
, Loan Officer: Dawn James
Dawn was awesome. Anytime I had a question throughout this process she was always willing to provide her expertise and guidance to a first time home buyer. I couldn?t have been more pleased with her and her team
09/24/2024 - Makara C
, Loan Officer: Dawn James
Dawn made the whole experience so smooth. She is easy to talk too and and kept us in the loop at all times. She goes above and beyond as our lender. We are really blessed to have her walk us thru this experience. Thank you, Dawn.
09/24/2024 - Kelly D
, Loan Officer: Dawn James
Dawn and her team were VERY responsive and proactive. I had the best service experience in what can be a very complicated process. Dawn and her team made the process very smooth and were able to facilitate a sooner closing than anticipated. I have already recommended Dawn to friends.
09/23/2024 - Scott S
, Loan Officer: Dawn James
Very easy process, with friendly people
09/21/2024 - Joshua H
, Loan Officer: Dawn James
Dawn was an attentive, detail-oriented lender that was very proactive and professional throughout my home-buying process. I would highly recommend her for future first-time home owners!
09/20/2024 - Angela C
, Loan Officer: Dawn James
Process was smooth and everyone worked hard for us. We appreciate everything.
09/19/2024 - Charles Litterell
, Loan Officer: Dawn James
Dawn did a great job with these Buyers. She is always professional and knowledgeable and was able to overcome some challenges that came up during the loan process. I appreciate the communication.
09/16/2024 - Gagandeep K
, Loan Officer: Dawn James
Good customer service, answered questions
09/13/2024 - Ra O
, Loan Officer: Dawn James
Quickly let us know what we need ,what we need to provide to get the loan approved
08/27/2024 - Elizabeth F
, Loan Officer: Dawn James
Dawn and her team were amazing through the whole process!
08/24/2024 - Joyce M
, Loan Officer: Dawn James
So patient with my lack of knowledge in this area!
08/22/2024 - Cecile C
, Loan Officer: Dawn James
Dawn was so quick to respond to my questions, I am a baby when it comes to buying a property, she definitely made it easy for me?I had some questions and she patiently answered them? overall, was a smooth transaction?. so thankful!
08/19/2024 - John F
, Loan Officer: Dawn James
Dawn was easy to talk to and made sure to make herself available for any questions throughout the process.
08/18/2024 - Craig M
, Loan Officer: Dawn James
Whenever we had questions our calls were always returned promptly and our questions answered. It seemed as though most communication was driven by our inquiries only. We would have appreciated a telephone call when there were issues affecting our account. For instance, before our account was about fall out of compliance, or when interest rates dropped and we could have locked in at a lower rate. Overall, we got a good rate and things turned out well; we just felt that there was a lack of initiative in communication.
08/16/2024 - Kelly heaps
, Loan Officer: Dawn James
Dawns fantastic!
08/15/2024 - John F
, Loan Officer: Dawn James
Your office was great. Christina was the best .
08/15/2024 - Scott N
, Loan Officer: Dawn James
efficient. pleasant.
08/15/2024 - Jason G
, Loan Officer: Dawn James
Another amazing experience with Dawn!
08/13/2024 - Kressent Marston
, Loan Officer: Dawn James
Very responsive and diligent!
08/08/2024 - Desiree G
, Loan Officer: Dawn James
Dawn and team were great through the whole process of buying our first home. Dawn answered questions quickly and was always available to walk us through it all. Highly recommend.
08/05/2024 - Brandon M
, Loan Officer: Dawn James
Help anytime.
08/05/2024 - Karla M
, Loan Officer: Dawn James
Friendly and helpful. Always available to answer questions that came up.
08/05/2024 - Jason G
, Loan Officer: Dawn James
Dawn was super professional, answered all of our questions and really put us at ease when the anxiety of buying a new home became overwhelming. Highly recommend.
08/03/2024 - Yoshiky S
, Loan Officer: Dawn James
Communication was key with us. Whenever we had questions, someone would answer or call right back.
08/02/2024 - Mark F
, Loan Officer: Dawn James
I love how Dawn n everyone here made the experience not overwhelming for us. Worked with us on what we needed to make sure this process was easy to endure. I definitely thought it was gonna be harder than what it was. The staff were very friendly and at times it felt like family. Definitely gonna recommend this company to friends and family. 10 out of 10 stars. ????
08/02/2024 - Karin Ehrhorn
, Loan Officer: Dawn James
Dawn did a great job. I appreciated her responsiveness and communication.
08/01/2024 - Kathy Goertz
, Loan Officer: Dawn James
Thank you for your excellent customer service.
07/31/2024 - Jason P
, Loan Officer: Dawn James
The experience went seamlessly. Questions were answered quickly and competently. Excellent people skills and positive attitudes.
07/31/2024 - Sharde F
, Loan Officer: Dawn James
Dawn made our first home-buying experience incredibly smooth and comfortable! She and her team were fantastic?professional, responsive, and always there to help. Karina, Christine, Hallie, Katy, Brittney, and Dawn patiently answered all our questions. Words can't express how thankful I am for everything they've done! Dawn also referred us to an amazing real estate agent duo, Kathy and Jim, who quickly found a special place in our hearts. Their kindness, support, and attention to every detail made the process feel like working with family. Thanks to them all, our dream of owning a home has come true!
07/28/2024 - Vanessa F
, Loan Officer: Dawn James
Dawn is a great communicator!
07/23/2024 - Ngerak B
, Loan Officer: Dawn James
It was a pleasure working with this company that's always available to answer all my questions in a timely manner
07/22/2024 - Wendy C
, Loan Officer: Dawn James
We relocated from CO to WA and buying a home long distance while also selling a home was a new experience for us. Dawn and the entire NewRez team were very patient and explained everything very clearly and made the whole process easier on us. We would highly recommend them to anyone looking to finance a home purchase!
07/22/2024 - William C
, Loan Officer: Dawn James
Dawn was very responsive and professional. She was great to work with.
07/19/2024 - Stephanie Callen
, Loan Officer: Dawn James
Thank you for helping my client. The process and closing went very smoothly.
07/13/2024 - Robert E
, Loan Officer: Dawn James
Well it would have been nice if I had met Dawn in person instead of just over the phone and emails Dawn you are still invited when we have our open house party we will let you know should be sometime this summer..
07/10/2024 - Ingrid E
, Loan Officer: Dawn James
Dawn, her kidness and patience with us was amazing
07/08/2024 - Robert F
, Loan Officer: Dawn James
The entire team at Newrez did a fantastic job processing my home loan. I would definitely do business with them again!
07/04/2024 - Han D
, Loan Officer: Dawn James
Very efficient!
06/27/2024 - Cheneka S
, Loan Officer: Dawn James
Friendly Smooth process Good communication
06/22/2024 - Ethan R
, Loan Officer: Dawn James
Awesome team at NewRez! Dawn was very informative, transparent, and easy to work with throughout the entire process.
06/20/2024 - John S
, Loan Officer: Dawn James
Team coordination and communication with me was excellent they were with me through the whole process making sure everything went smoothly. Great job!
06/17/2024 - Richard R
, Loan Officer: Dawn James
Effective communication and expedient action.
06/14/2024 - Philip J
, Loan Officer: Dawn James
Dawn and her team were excellent during my home buying process. They were efficient, responsive to my questions, and kept me well informed. They provide A+ service for their clients.
06/13/2024 - Angie C
, Loan Officer: Dawn James
Dawn is incredibly kind and personable. No question was left unanswered and she was available to us at a moments notice. We could not have done this without her.
06/11/2024 - Ashley W
, Loan Officer: Dawn James
Dawn is phenomenal. She was so helpful in the home-buying process and answered every question we had. We absolutely love Dawn!
06/09/2024 - Janhavi Bharat D
, Loan Officer: Dawn James
During my interactions with Dawn, I found her supportive and providing information promptly. I hope to work with her again.
06/09/2024 - Christopher N
, Loan Officer: Dawn James
Dawn was very responsive and made the process seamless.
06/07/2024 - Carlie S
, Loan Officer: Dawn James
Dawn was so receptive and friendly throughout the entire process. She always took the time to answer any questions or concerns and made sure to provide support to ensure we were happily settled in our new home!
06/07/2024 - Joe Heilman
, Loan Officer: Dawn James
Dawn is someone I know I can trust to take superb care of the people I bring to her. She is excellent about communicating and helping them with their financing needs. I recommend her without hesitation. Plus, she works when us in the industry work. If you need a preapproval on the weekend, she has you covered. You won't go wrong working with Dawn!
06/07/2024 - Katie M
, Loan Officer: Dawn James
Dawn and her team were fabulous. Quick to respond to my questions. Kept us updated and we were able to close 6 days early highly recommend!
06/07/2024 - Naomi S
, Loan Officer: Dawn James
Dawn and her team were amazing and made everything work so smoothly. They answered all of our questions, no matter how minor and kept us constantly updated. I will 100% use them again in the future!!
06/06/2024 - Nick D
, Loan Officer: Dawn James
Thank you Dawn!
05/23/2024 - Alyssa B
, Loan Officer: Dawn James
The agents being available to answer each question and work with us when challenges arose.
05/22/2024 - Heidi S
, Loan Officer: Dawn James
Positive experience
05/15/2024 - Sharon S
, Loan Officer: Dawn James
Responsive and communicative throughout the entire process.
05/10/2024 - Joshua M
, Loan Officer: Dawn James
Dawn was very accommodating with the loan process. She and her staff were always open to answering questions and the process went super smoothly. As a first time home buyer, they made the process incredibly easy.
05/01/2024 - LOU A C
, Loan Officer: Dawn James
Dawn was very responsive and helpful throughout the whole process. We appreciated her patience and professionalism. We look forward to working with her again soon.
05/01/2024 - Mark T
, Loan Officer: Dawn James
As a first time home buyer we thought the process would be much more complicated. Everything was streamlined and whatever they needed from us we got to them and if we had questions they were answered. Line of communication was excellent. Emails, documents and anything else were easy to understand and made clear of everything that was related to any money's, warranties, or the home itself. Dawn James is excellent, very informative, kind and respectful. I would recommend anyone to her in the handling of their home buying needs.
04/30/2024 - Alexis V
, Loan Officer: Dawn James
Dawn was very responsive throughout the lending process and communicated with us at every step.
04/29/2024 - David H
, Loan Officer: Dawn James
I would like to express my sincerest gratitude to Dawn James, the exceptional sales manager, for her unwavering support, encouragement, and remarkable pace in facilitating the sale of my house. Dawn's professionalism, dedication, and expertise have been invaluable throughout the entire process, making what could have been a daunting experience seamless and stress-free. Her encouragement and guidance provided me with the confidence and assurance needed to navigate the complexities of buying a home. Moreover, her efficiency and diligence ensured that the purchase progressed smoothly and swiftly, exceeding all expectations. I am deeply thankful for Dawn's outstanding efforts and unwavering commitment to excellence. Her exceptional service has truly made a difference, and I am grateful for the opportunity to have worked with someone of her caliber.
04/29/2024 - Timothy V
, Loan Officer: Dawn James
Dawn was very responsive to all our questions and always confirmed receipt of information/documents we sent over.
04/29/2024 - Kyoung Y
, Loan Officer: Dawn James
Dawn always responded quickly and made me feel comfortable and confident with my house purchase. She is very knowledgeable and professional!
04/28/2024 - Jerry B
, Loan Officer: Dawn James
Dawn walked me through the home buying process from start to finish. She went above and beyond for my wife and I. I would highly recommend Dawn @ New Rez, professional, knowledgeable and she treats you like family.
04/19/2024 - Brandy N
, Loan Officer: Dawn James
Quick accurate work, with kind and informative customer service.
04/19/2024 - Aidin M
, Loan Officer: Dawn James
Most competitive Interest Rates. Friendly and professional staff.
04/18/2024 - Johnny S
, Loan Officer: Dawn James
Dawn was the instrumental tool to assist my family on us to purchasing my family loving home. From the paperwork , introducing people and bridging us with key players and explain every step of the way
04/16/2024 - Dane N
, Loan Officer: Dawn James
Dawn was always available to answer any questions that I had throughout the whole process.
04/15/2024 - Shelby E
, Loan Officer: Dawn James
This process was so smooth and easy, everyone so so helpful! I an greatful
04/15/2024 - James G
, Loan Officer: Dawn James
So nice and talked us thru everything and was accommodating and helpful!
04/12/2024 - Jeffrey H
, Loan Officer: Dawn James
Dawn was fantastic! Every question (big and small) was taken with care, ensuring that our needs and concerns were met. Dawn truly went above and beyond to make our first time home buying experience a remarkable one and one that we will forever treasure. Her professionalism and attention to detail truly set her apart from every other person we engaged with during the home buying process. We would recommend her and the NewRez family to our family and friends!
04/09/2024 - Edward S
, Loan Officer: Dawn James
Very nice and professional experience, everything in the process went very smoothly. Very informative and kept me in the loop. Questions are always answered with haste. Will highly recommend to friends looking to buy.
04/08/2024 - Khai P
, Loan Officer: Dawn James
Dawn and her team managed to close on my house in a really short time! They were very transparent during the whole process and made the process easy for me who had little understanding of it going into purchasing my home. Additionally, the builder and lender incentives were great for closing. Would highly recommend NewRez!
04/06/2024 - Steven B
, Loan Officer: Dawn James
Dawn was always so nice and always in communication with us.
04/01/2024 - Veronica O
, Loan Officer: Dawn James
First time home buyer and any questions I had, Dawn was always available. Smooth, transition and transaction. Would be happy to recommend and continue to work with this team
04/01/2024 - Young S
, Loan Officer: Dawn James
Closing out paper work
03/28/2024 - Cheri W
, Loan Officer: Dawn James
Dealing with Dawn and her team was the best experience. They made our house buying a breeze.
03/26/2024 - Theophilus K
, Loan Officer: Dawn James
The help and fast turn around were wonderful. Thank you!
03/26/2024 - Alexis P
, Loan Officer: Dawn James
I recently had the pleasure of working with Dawn, who truly went above and beyond to get the job done. After being told by three other lenders that we needed to take care of a long list of things before we could purchase our dream home, Dawn was a breath of fresh air, and approved us for more than we expected, making our dream a reality. Dawn and her team were incredibly helpful throughout the entire process and made everything as smooth as possible. I would highly recommend Dawn to anyone looking to purchase a home. Her team truly cares about their clients and is willing to go the extra mile to help them achieve their goals. If we ever decide to refinance or purchase another home, Dawn will definitely be our first call. Thank you, Dawn, for everything!
03/25/2024 - Robin L
, Loan Officer: Dawn James
Smooth process
03/25/2024 - Danny M
, Loan Officer: Dawn James
Answering my phone call and emails promptly. Every time I had a question, you and your team responded quickly and this was super important to me! I will definitely recommend Caliber to friends and family!
03/22/2024 - Aubree D
, Loan Officer: Dawn James
Very helpful and professional team. Dawn was quick to call and inform us of changes and progress being made. They all worked diligently on a short time frame to get our closing done on time.
03/21/2024 - Mandeep S
, Loan Officer: Dawn James
Good communication throughout the process
03/20/2024 - Brenda S
, Loan Officer: Dawn James
Dawn was of great help. Every question that was asked was promptly answered. She provided different scenarios and updates as requested.
03/16/2024 - Derek S
, Loan Officer: Dawn James
Dawn James with Caliber Home Loans took the time to offer us great advice on what route to take when approaching the purchase of our new home. The Caliber Home Loans team kept in touch with us throughout the process, updating us along the way.
03/04/2024 - Calvin C
, Loan Officer: Dawn James
Would use this service again. Highly recommended
03/04/2024 - Karl T
, Loan Officer: Dawn James
Dawn kept me up to date when I asked, the team supporting her was quick, efficient, and easy to work with.
03/03/2024 - Yvonne M
, Loan Officer: Dawn James
Knowledgeable and supportive
02/29/2024 - Robert M
, Loan Officer: Dawn James
Dawn is an outstanding loan officer and great person. She was very helpful every step of the way and very patient with my many many questions and concerns. Her advice always turned out to be spot on and I greatly appreciated her not letting up when she knew we should lock our rate. I initially competed there mortgage lenders and played that game for about a month before settling on Caliber and Dawn as our loan officer. I am so glad I did and now that the process is complete I can see that we made the right choice. I would recommend Dawn and Caliber to my friends, family, and coworkers! Thank you Dawn!!!!
02/25/2024 - RAMSON R
, Loan Officer: Dawn James
Great communication. Always had an answer for every question we asked.
02/25/2024 - Katelynn C
, Loan Officer: Dawn James
Dawn and her team managed our expectations and walked us through any questions that we had about our disclosures.
02/22/2024 - Brent H
, Loan Officer: Dawn James
Dawn James was our loan officer, and working with her on our home loan was an exceptional experience. She guided us through the entire process with professionalism and expertise, making what could have been a daunting task feel manageable. Dawn was always available to answer our questions, address our concerns, and provide reassurance when needed. Her knowledge and attention to detail were impressive, and we felt confident in her ability to secure the best terms for us. Dawn's friendly demeanor and dedication to her clients truly set her apart, and we are grateful for her outstanding service.
02/18/2024 - Magdalene H
, Loan Officer: Dawn James
The entire process of getting our loan through Dawn with Caliber was so smooth! Dawn and her team were great with communication and answering any questions we had throughout the entire process. They made our first home loan experience a very pleasant one. They were extremely efficient and things moved along without hesitation. My boyfriend and I would highly recommend Dawn and Caliber for your future loan needs. Especially anyone who is looking for the first time home buyers assistance. They were very knowledgeable and informative with this and made the process so easy!
02/16/2024 - Benjamin H
, Loan Officer: Dawn James
The support, communication and teaching us being first home buyers a lot of useful information.
02/16/2024 - Rebecca P
, Loan Officer: Dawn James
Dawn went above and beyond to help us get our rate down! Even after a lock in at a higher rate! Absolutely satisfied with how Dawn helped us out from start to finish!
02/15/2024 - Andy P
, Loan Officer: Dawn James
Always able to get a real person on the phone that can help you with any question.
02/10/2024 - Timothy D
, Loan Officer: Dawn James
Dawn I Can?t thank you enough on helping my family and I get our first home! Had a few hiccup's along the way but got it done, Any question I had was quickly answered by Dawn. Your service was beyond exceptional! Thank you Dawn!
02/05/2024 - Sharon L
, Loan Officer: Dawn James
Easy communication
02/01/2024 - Thimberley M
, Loan Officer: Dawn James
Transparency with cost. Communication with team. Financial paperwork gets confusing so have to watch closely to ensure there?s no errors. Overall pretty good experience.
01/30/2024 - Kendra W
, Loan Officer: Dawn James
It's hard to know what you don't know and as a first time home buyer there was a lot I didn't know. I think increased communication, including an in depth explanation of the loan process, would've been helpful in navigating this experience.
01/30/2024 - Chuom C
, Loan Officer: Dawn James
Good communication and friendly
01/28/2024 - Guy R
, Loan Officer: Dawn James
This was our second refi with Dawn and she worked fast and communicated clearly through every step of the process. Her team answered every question quickly and we would definitely recommend her to anyone we know.
01/22/2024 - Christina L
, Loan Officer: Dawn James
Dawn is the sweetest and most friendly loan officer I have ever worked with. I would highly recommend her to anyone. Thank you, Dawn!
01/17/2024 - PRANAV K
, Loan Officer: Dawn James
Ease of communication, great service.
01/15/2024 - Stephen H
, Loan Officer: Dawn James
Dawn is amazing.
01/15/2024 - Nevaeh R
, Loan Officer: Dawn James
Dawn and her whole team were extremely communicative and eager to help! They made the whole lending process as easy as can be, and we?re so excited for our brand new home! We lived in North Carolina throughout the entire process, and they still managed to make the process easy, even though we were across the country. Thank you Dawn!
01/12/2024 - Haley B
, Loan Officer: Dawn James
Dawn was amazing! When we first reached out to her she answered all of our questions and throughout the process of purchasing our home, she continued to answer all of the many questions that we had. This made us feel extremely comfortable working with her and if there was anything we weren?t sure about, we knew we could reach out to Dawn or anybody else on her team to help us out. She was very friendly and knowledgeable. We would highly recommend working with Dawn!
01/04/2024 - Luke H
, Loan Officer: Dawn James
Over all a good experience
12/29/2023 - Jason C
, Loan Officer: Dawn James
Thank you Dawn for all your hard work and dedication. Thank you for being the calm voice and answering all of my questions. Thank you for calling me when I was having cold feet. This is my first time buying a house and I am very satisfied. You made the process run smoothly for me. For that, I'm forever grateful.
12/28/2023 - Randall W
, Loan Officer: Dawn James
Communication was the key! All questions, comments or concerns were answered promptly and I always felt that Dawn and her Team had our best interest in mind.
12/21/2023 - CHERYL A
, Loan Officer: Dawn James
Great service and are very professional.
12/21/2023 - Kevin B
, Loan Officer: Dawn James
Dawn and her team were amazing!! Thank you! Kevin & Kristi
12/18/2023 - Anthony P
, Loan Officer: Dawn James
Breaking down the process for new homebuyers is a step I would definitely add. There was some confusion on what full loan approval actually meant. The loan was approved but with conditions that needed to be met for underwriting process to be complete and we felt like that process was not clear and the whole underwriting process was a little cubersome. Dawn, you and your team did a great job but for Caliber that is one area we felt needs to be improved. Other than that everything was good!
12/16/2023 - Patty L
, Loan Officer: Dawn James
Dawn James, Christina Dougherty and Katy Wendler and their team did a super great job helping us into our beautiful new home. We couldn't be happier.
12/16/2023 - Milon A
, Loan Officer: Dawn James
Dawn and her team were very helpful with the purchase of my new home!
12/14/2023 - Alec C
, Loan Officer: Dawn James
Quick response times and transparency. Dawn and her team walked with us through the whole transaction seamlessly!!
12/10/2023 - Jeane D
, Loan Officer: Dawn James
Dawn was great at keeping us updated throughout the process!
12/07/2023 - Douglas J
, Loan Officer: Dawn James
Great great
12/06/2023 - Jane D
, Loan Officer: Dawn James
Dawn James was absolutely the best lender I could have asked for. She was VERY responsive, answered all of my questions and advised me appropriately, and was very patient. Thank you for an excellent experience, Dawn. Would recommend you to anyone.
12/04/2023 - Mary J
, Loan Officer: Dawn James
Dawn James was extremely supportive, and though our new house took a lot longer to be built than expected, kept in touch through the whole process. Everyone on the team that we dealt with was friendly and personable. We are very happy with the whole experience.
11/29/2023 - Deborah S
, Loan Officer: Dawn James
Great experience
11/28/2023 - SANDRA H
, Loan Officer: Dawn James
Dawn is calm, informative, and helpful. She?s friendly and has the answers to all of our questions. From a customer?s point of view; she?s great !
11/14/2023 - Nicholas C
, Loan Officer: Dawn James
Working with Dawn was great, I really appreciated how early on she made time to meet with me in person and explain the process and crunch numbers with me in person. I also really appreciated how available and quickly she responded to my phone calls, emails, and text messages, especially being that a lot of our interaction was long distance due to the fact that I was working out of town. I will be recommending friends to use caliber and more specifically Dawn because of how awesome she was to work with.
11/09/2023 - Marcella O
, Loan Officer: Dawn James
Dawn and her team were easy to work with. Our best experience so far. Thank you!
11/09/2023 - Thomas O
, Loan Officer: Dawn James
Best ever to deal with!
11/08/2023 - Cailen W
, Loan Officer: Dawn James
Dawn was so communicative. She always called me back right away. She answered all my questions and was extremely helpful. I also appreciated how cheerful and encouraging she was.
11/03/2023 - Shelby L
, Loan Officer: Dawn James
Responded to questions super fast and her team gave us updated tasks as each one was completed. Helped us keep track of what needed to be done.
11/01/2023 - Britton B
, Loan Officer: Dawn James
Great communication and amazing service.
11/01/2023 - E. B
, Loan Officer: Dawn James
Dawn was a prompt communicator. Responded when needed.
10/30/2023 - Michael L
, Loan Officer: Dawn James
Thanks team! Please continue the great work.
10/30/2023 - James K
, Loan Officer: Dawn James
Dawn was very responsive and patient in all aspects of the loan processing. She is very knowledgeable and was able to secure the loan we required. She was a valuable asset in our effort to purchase a home in Tacoma.
10/29/2023 - Martha K
, Loan Officer: Dawn James
We had a difficult real estate transaction and Dawn stuck with us until it finished for which we are grateful.
10/27/2023 - Jose G
, Loan Officer: Dawn James
Dawn had me a start. Professional, amiable and very responsive. She did a great job in getting me through a first time solo purchase. Her staff emulated her all the way through.
10/24/2023 - Lindsay U
, Loan Officer: Dawn James
Fantastic communication and support along every step!
10/23/2023 - Fredrick T
, Loan Officer: Dawn James
The flexibility and the willingness to run numbers anyway I could think of. Purchasing a home and spending such a large amount of money is very stressful. Dawn made it easier with her understanding the situation and willingness to work through my stress, questions, and changes of options. Thank you Dawn
10/23/2023 - Sandra F
, Loan Officer: Dawn James
Dawn or someone from her staff was always available to answer my MANY questions. I was happy to get a rate below 6%.
10/21/2023 - Paul S
, Loan Officer: Dawn James
Quick to respond and was always there to answer questions.
10/08/2023 - Mykal M
, Loan Officer: Dawn James
Very helpful, answered all questions in a timely manner
10/06/2023 - Justin K
, Loan Officer: Dawn James
Dawn was very responsive to all my questions.
10/05/2023 - Heidi F
, Loan Officer: Dawn James
Most things were laid out to us and explained easily
10/05/2023 - McKnight H
, Loan Officer: Dawn James
Communication was big deal for me and they provided that throughout the whole process.
09/23/2023 - Charles R
, Loan Officer: Dawn James
It was a quick and good experience
09/19/2023 - Claudia H
, Loan Officer: Dawn James
One word: DAWN. I mean Two words: DAWN JAMES.
09/19/2023 - Nathan C
, Loan Officer: Dawn James
Honest upfront communication, when something was told to me it was done.
09/18/2023 - Brooke A
, Loan Officer: Dawn James
Dawn was great. Very communicative and patient.
09/17/2023 - Dana H
, Loan Officer: Dawn James
Dawn, Kept us in the loop and what to expect. Our loan and process was super quick and appreciate the effort to make it happen before Labor Day. We had a great Labor Day at our new lake house.
09/15/2023 - Jeff S
, Loan Officer: Dawn James
Dawn was super responsive and friendly through the entire process.
09/09/2023 - John S
, Loan Officer: Dawn James
Highly recommend using caliber, everything went smoother than expected when purchasing our home and Dawn James was very communicative through the entire process. We closed on our house 2 weeks early and purchased our home without any issues. We got a lower interest rate then expected and we were approved for a higher loan then previously quoted!! Great experience!
09/06/2023 - Julia S
, Loan Officer: Dawn James
Dawn and her staff were quick to respond, answered all my questions, were very friendly and supportive, extremely helpful and explained the whole process for my husband and I. We are new home buyers and Dawn and her team made the process seem less!