Very awesome. He was on top of things, straight forward and quick!

Easy to work with. He explained the process and helped whenever I had a question. Excellent customer service.

Process was simple, and quick

James made it easy

Great help

Very friendly, knowledgeable and patient.

Easy to work with, answers to questions were clear and quick.

Use Newrez they make things so easy and will give you the best rates

Super friendly and helpful

Excellent

James was on top of the process and very nice to work with

Fast, easy-to-use and get info

Quick and easy

Able to do all paperwork online except for final closing and that was done at my home - cannot get any more convenient than that!

Underwriting made the loan much more difficult than it had to be.

Frequent, professional communication. Treating me with respect.

At the beginning James was off a day or 2. And someone took lead and changed things up, felt like I was being scammed. But, called James and he fixed everything

Jamie was knowledgeable and above all else, put me as the customer first. I appreciated the personalized attention from beginning to end.

James Tucker was knowledgeable and ready to help answer any questions we had. He has great Communication skills great job highly recommend him and the underwriter too. Thank you

James made everything easy for me.

James Tucker?s knowledge and communication skills made for a great experience.

They kept me informed. It was a slow process due to my unexpected deed, but we made it through.

I feel very fortunate to have called the number and reached James. His knowledge and professionalism made the refinance process seamless.

Continuous forward progress

Courteous, knowledgeable and conscientious professionals.

Never had to leave the house. Even for the closing, an agent came to do it.

Reliability.

Wonderful experience and loan officers are so nice, explain things thoroughly, and respond quickly. James and Katie were fantastic and made the process very easy.

James was very nice and helpful. Explained what I needed to do and kept I for a an always available to answer questions. Thank you ??

James was excellent. Took time to really break down the tradeoffs of refinancing.

Updates and replies were timely

James made the process so simple!

JAMES WAS ALWAYS AVAILABLE TO ANSWER MY QUESTIONS AND CONCERNS. GETTING IN TOUCH WITH EACH OTHER WAS A SMOOTH PROCESS. JAMES ALWAYS MADE ME FEEL COMFORTABLE, WHICH MADE THE WHOLE EXPERIENCE BETTER!

It was so simple. Also closing at home was nice.

everything

You kept me informed about everything

Good experience.

I was very pleased with the whole process.