Very nice. Was very thorough and found a refinance the fit us perfectly. Very easy to work with.

Martin was very communicative and great to work with, he kept me informed and gave me regular updates. The whole process was super easy. Would highly recommend Martin!!

Martin was extremely knowledgeable and helpful. He was also efficient and was available throughout the process to provide updates and answer our questions.

Martin and the entire New Rez team were exceptional. They helped through a difficult situation, kept me updated throughout the 40 days I was dealing with another company on a lien matter. Their communication was truly above and beyond my expectations.

Very informative and helpful.

He made the application process painless! He followed up, and our experience with him was a 10

Martin Kristian was excellent in what he does. He explained everything In detail and answered all my questions. His part in the loan application was easy breezy. I would give him a ten.

Very knowledgeable

We felt very confident and educated during the initial inquiry process to completion of our loan. Everyone we worked with was available to answer questions and walk us through the process. Thank you Martin and the entire team at NewRez.

Martin is a sharp man, when I first spoke to him, he helped me find a plan/loan that would allow me to get my debit paid off at a better rate and quicker. When I had questions, he was quick to answer and was always concise. I appreciated his clear explanations and patience. He is good at what he does and represents the company well.

It was a pleasure working with Martin in my Loan Application process. He really made everything seamless with high professionalism in every respect, with full explanation of all information given and his follow up communication made me feel at ease without any worries. And of course the end result made it all worth the effort! Thank you Newrez LLC!

Excellent customer service! Always proactive communications, detailed and timely follow up, very knowledgeable about the process and able to answer questions in an easy to understand way.

He was very attentive to my questions and returned phone calls in a timely manner. He was able to answer all of my questions and concerns. He made the process easy.

Professional, personable , very helpful and honest l.

Awesome

I think Kristian is your rising star. Keep up the good customer relations with your clients even though the encounters were few and short. Jacob was very nice and always on time with notifications and very patient with me during processing. Job well done!

Kris has excellent customer service skills answering any questions/concerns I may have had.

Mr. Martin Kristian and NEWREZ LLC were so professional and helpful in helping me navigate the process of obtaining my loan. It would be my pleasure to recommend them to anyone that I know are looking for a loan.

My experience was great because everyone I worked with was helpful. Information was provided to me timely. Thank you

Martin was attentive, informative, and prompt in his communication. We believe the process went smoothly and there were no unexpected issues along the way. Thank you!

Great communication throughout the loan process. Everyone made sure I was informed during and after a Hurricane and made the experience very easy. Thank you to the entire team!

very knowledgeabl, courteous and professional

i was always informed through the process

I probably would not have started the process if it wasn't for Martin he wCordde me feel important that he was interested in my needs. Thank you very much, Martin.

They was with us through the whole thing, when we called they answered and helped us with anything we needed or asked.

Everything was good other than keeping me up to date on things.

Great service

The service was quickly addressed. Things were easily explained. It's a great feeling to know me and my family can work with such nice people. ??

If I find myself in need to make improvements and consolidate bills I want both Martin and Joseph again. Thanks gentlemen.

Martin and Maggie made the process extremely easy. They kept us informed during the whole process. They both were very quick to answer phone calls and emails. I would highly recommend them both!

Quick responses and friendly service.

Both Martin and Eddie were professional and caring during this process. Thanks guys!

Overall experience