Martin is a sharp man, when I first spoke to him, he helped me find a plan/loan that would allow me to get my debit paid off at a better rate and quicker. When I had questions, he was quick to answer and was always concise. I appreciated his clear explanations and patience. He is good at what he does and represents the company well.

It was a pleasure working with Martin in my Loan Application process. He really made everything seamless with high professionalism in every respect, with full explanation of all information given and his follow up communication made me feel at ease without any worries. And of course the end result made it all worth the effort! Thank you Newrez LLC!

Excellent customer service! Always proactive communications, detailed and timely follow up, very knowledgeable about the process and able to answer questions in an easy to understand way.

He was very attentive to my questions and returned phone calls in a timely manner. He was able to answer all of my questions and concerns. He made the process easy.

Professional, personable , very helpful and honest l.

My experience with Newrez was very pleasant.

Awesome

He was amazing

I think Kristian is your rising star. Keep up the good customer relations with your clients even though the encounters were few and short. Jacob was very nice and always on time with notifications and very patient with me during processing. Job well done!

Kris has excellent customer service skills answering any questions/concerns I may have had.

Mr. Martin Kristian and NEWREZ LLC were so professional and helpful in helping me navigate the process of obtaining my loan. It would be my pleasure to recommend them to anyone that I know are looking for a loan.

My experience was great because everyone I worked with was helpful. Information was provided to me timely. Thank you

I was really happy I could refinance with little to no fees.

Martin was attentive, informative, and prompt in his communication. We believe the process went smoothly and there were no unexpected issues along the way. Thank you!

Great experience with the loan process.

Martin is always there , helpful, to explain the whole process, very smooth and fast to respond to any questions and concerns .

Very kind and courteous . Explained everything in detail. Kept well informed. Prompt responses to my questions.

Great communication throughout the loan process. Everyone made sure I was informed during and after a Hurricane and made the experience very easy. Thank you to the entire team!

very knowledgeabl, courteous and professional

i was always informed through the process

I probably would not have started the process if it wasn't for Martin he wCordde me feel important that he was interested in my needs. Thank you very much, Martin.

Return phone call.

Martin amd Jeffrey were friendly and professional.

I only ever spoke with Miles I don't know who Martin Kristian is. I would have liked a better communication with the actual loan officer to see what we could have done to lower my rate and monthly payment being that it short up over $500

They was with us through the whole thing, when we called they answered and helped us with anything we needed or asked.

Everything was good other than keeping me up to date on things.

Great service

The service was quickly addressed. Things were easily explained. It's a great feeling to know me and my family can work with such nice people. ??

If I find myself in need to make improvements and consolidate bills I want both Martin and Joseph again. Thanks gentlemen.

Martin and Maggie made the process extremely easy. They kept us informed during the whole process. They both were very quick to answer phone calls and emails. I would highly recommend them both!

Quick responses and friendly service.

Both Martin and Eddie were professional and caring during this process. Thanks guys!

Great communication, very detailed explanations.

Overall experience