Good

Great

Professional

Very professional and made the process very easy.

I liked the way how he helped me to start the refinance process and the documentation I needed.. thank you Anthony

Very knowledgeable and always willing to answer my questions and concerns at a moments notice

very courteous and very helpful

Very pleasant experience

Anthony and everyone else involved has been a pleasure to work with.

Very informative and answered all my questions.

The entire process was seemless. Very pleasant experience.

Mr Howard was timely in his response to any questions I had. He explained the process throughly. He did pressure me into making a decision.

Anthony was very professional and knowledgeable. He worked quickly to get us approved and to closing on our refinance. He was very accessible when we needed him. He always returned our calls if we were unable to connect.

Great people with great communication skills as well as a friendly attitude and very knowledgeable in all aspects and areas of their job requirements and responsibilities!!

Anthony had been very responsive ? for every email, question, or converns I may have had, he was quick to find the answers and responded in a timely manner. He was professional and pleasant to work with.

It happened when we needed it to

He had a nice attitude and showed that he knew his job and answer all the questions that we asked

Anthony did a great job keeping the process easy, he answered all questions and was clear. I felt like he listened and was available when I needed.

Expedient process

Smooth process. Even though Anthony and Ryan are involved in many loans, they made me feel that my loan was important to them. They would get back to me quickly when I called them.

From beginning to end the process was hassle-free. Renee was especially responsive to my questions and went above and beyond to find the answers. At one point during the process, there appeared to be a lien on my deed. The Title company was having me jump through hoops to prove it was invalid; however, Renee did her own research and was able to identify that the lien has been satisfied.

Anthony and Justin were excellent throughout the entire process. I sincerely appreciated Anthony?s support as we worked through some credit reporting concerns.

He was very responsive and kept me well informed.

Anthony did a great job from start to finish.

Everything was smooth, submitted paperwork, appraisal, timeliness, processors explained every term and detail

Everyone was very helpful and prompt.

Kept us informed

Being kept abreast of the status of the loan and documents needed. Also, being able to do the process online.

The team made this a very easy process,

Your team members were amazing very helpful and kind.

Everything was easy and all questions answered.

Great work by both Anthony and Jonathan

Anthony Howard,Jennifer S.And the Newrez team did an outstanding job from beginning to end.Communication was great .i was always informed of all the details .much appreciated and thank you.

Anthony Howard was great he answered all my questions regarding the loan.

All involved were pleasant and efficient .

Thank you!

There where a few issues had to be revisited,and Anthony resolved them. . .

Excellent experience, I appreciated how you explained all of the details. I felt comfortable with these new rates. I would definitely recommend you and your company for a first time home buyer.

Anthony communicated with me throughout the process.

Anthony was very efficient & professional throughout the entire process. I would recommend him to anyone. I knew throughout the process, what was going on and what the next step would be. It was a very smooth closing. Thanks to his entire team for my smooth closing. Jimmie Ward

Anthony was amazing ! He kept in touch with us threw our whole process .every time I called him and needed a question asked or did not understand something he was so great to answered them . We are very happy with our loan and closing, it was a very good experience and we are very happy.

Anthony provided constant updates. If I had a question and he wasn't available, he was quick in getting back to me. Very professional and pleasant.

Anthony Howard

The process wasn?t complicated

Good communication through emails

Great service

A very easy process and very easy to work with, thank you!

Mr Howard was able to inform me at all times at my level of understanding.even repeating info for my benefit.. I could identify with a serious compassion to assist with my application process and I believed this was the best thing for me to do on many fronts.the totality of .this team was remarkable..I felt like a person getting the help needed..

The team I worked with Anthony Howard and Mrs. Frewin They made the transition easy. If I had any questions, they answered it at a timely manner. Communication with them was faultless, very professional and caring regarding my need. I would definitely recommend family and friends to reach out to Newrez if they want to purchase a home or refinance.

Quick and efficient. ?Mostly painless?. Anthony did a good job helping us with the refi.

Angela kept in close contact with me. She was very pleasant to work with. Anthony was awesome as well. He answered all of my questions and he and Angela took a lot of time to really make me feel comfortable with the process as well as answered all of questions.

Anthony Howard always answer my questions Returned my calls asap He was such an awesome loan officer Thanks be to God he answered the phone the day I called New Rez

Anthony and Treasure were awesome to work with. Although we had an issue with my wife's VOE, they were both engaged in overcoming the issue and kept me well informed. Overall it was a great experience and I am happy to remain a New Rez family.

Great Service Team!

Anthony was very professional and knowledgeable. He helped me navigate the loan process and made feel like I was his only customer. I am sure he has other clients but he took the time talk to me and made sure I understood the process. That?s a level of personal touch that has sadly diminished. Anthony, however, was great. Thanks

The communication lines were always open. Did not have to wait long for a return call.

Ease of communication

Great communication. Kept me well informed. Explained everything thoroughly.

Overall a great experience. The only thing I thought was weird were checks being issued to pay off open accounts.

Communicated well

The refinancing process exceeded our expectations. The customer service was superb as well.

The Reps were very nice and understanding . I felt at ease dealing with them at a time when this could be intimidating

Refinancing can be very intimidating for the average person. We felt both Anthony and Karissa explained the process very well. Anytime we had a question our emails were answered very quickly. They never made us feel stupid for asking to many questions. The entire process went quickly and smoothly. Would highly recommend this company because of all they're hard work!

They kept me up to date as the process went along. Both Anthony and Jennifer were great to work with. In the beginning, I asked Anthony to treat me as he would his own grandmother and I think he did.

My excellent & great experience is solely on my interactions with Anthony Howard. However, once my loan moved forward to the next process then came the disappointment with Newrez underwriting team who did not provide accurate payoff amounts from creditors that left me still having remaining balances.

Professional and quick turn around

Anthony made the entire loan process simple and quick. Any questions I had were answered almost immediately. I have zero complaints! Thanks again! :)

Anthony and Cynthia helped us throughout the process as well as the title company that was used

Thank you?

Loved the loan processor. Very knowledgeable and friendly.

working with good newrez people.

Keeping me informed of the process and answering questions in a professional way

Kept me informed and caught up on all matters.

Rachel Steiner was the best person who you can ever work with she is very personable and professional and she did everything she could do to help us get our refi All the credit needs to go to Rachel she never gave up on helping us get our refi she is the best

It?s a complicated process as a whole. Education of the process is important.

Easy to do business with. Helped get us urgent information regarding our funds settling, after some initial miscommunication the processor and closing attorney. Have referred Anthony to my parents who are also current New Rez clients.

The communication was amazing throughout the whole process.

Anthony always responded to my questions and returned my calls.