The process was very smooth always ready to help with questions.would recommend your company without hesitation.

Professional.

Answered all my questions and was available when ever needed.

Very personable and knowledgeable

When I applied online for this loan, Dennis contacted me right away and we established a line of communication. He made the process so seamless and encouraging. I was really surprised at how easy it was. Whenever I had questions, I could contact him and he would respond within five minutes Even in the evening! He answered every single question I had and made this whole thing happen! I couldn’t be happier.

Very helpful and professional.

Dennis was professional and worked hard to take care of my requests.

Dennis Ruff provided superior customer service and was friendly and helpful and respectful. I appreciated his help and patience throughout the process.

Very knowledgeable and flexible, willing to work with us to find the write product to fulfill our needs.

Excellent service by the whole team. Communication was excellent and they made the whole process seemless. Debbie Hannah

Easy to work with. Very helpful

It was good business they were compliant. They were reassuring, and the process was swift and quick as possible, and anytime I had a question they will try their best to answer.

Very thorough and nice to work with.

Excellent communication and exact expectations conveyed

Dennis was great and was easy to work with.

Professional and perfect customer service and speed

I enjoyed working with Dennis. He was professional, knowledgable and friendly. He was extremely responsive and patient with my many questions; never making me feel as though any question was a stupid one. He followed up when he said he would and walked us through each step of the process. I had expressed my reservations about working with Newrez because of what I believed to be fraudulant practices I'd encountered with Specialized Loan Services, and I told him that if Newrez was just a name change for SLS I wasn't interested in doing business. He assured me that wasn't the case, and thankfully he was correct. Dennis is an assset to your organization.

quick and easy. responses were easy to understand and was not over complicated.

Dennis was very helpful and knowledgeable

“Dennis Ruff with Newrez LLC keeps you on point throughout the entire home financing process. He’s proactive, detail-oriented, and makes sure nothing slips through the cracks. If you’re looking for someone who will guide you every step of the way and make the process smooth and stress-free, Dennis is the one to call.”

Great and easy experience!

I really appreciate the speedy processing of my loan and the checks were mailed yesterday to pay off my debt. Great job!

great experience

Very easy to work with and great communication

Quick and easy, Dennis did all the work.

My experience was with Lisa Naughton she was Fantastic

Knowledgeable and very easy to work with. He answered all my questions and made suggestions which maximized what we were attempting to accomplish.

Dennis and David did a great job! Thank you.

Very informative and was willing to accommodate my needs.

The process was easy and convenience (doc-u-sign) and Dennis was very knowledgable. He always kept me informed about my loan.

Very responsive, exceptional customer service!

the processs was quick and straightforward

Fast & eff

All was good and smooth and not stressful. Thank you

Every thing went as planned.

Process was a bit longer than I expected but the people I dealt with were courteous and professional.

The entire process was easy and convenient

Dennis is a consummate professional. He was thorough and detailed specific when he communicated. He was not bossy, aggressive or assertive.

communication and professionalism of the staff is what made the difference

Great and good!

Thank you for the great communication!

Great communication skills

Communication was fantastic.

Every step was explained

Dennis was very patient and professional; he responded to every inquiry and kept me well-informed about each phase.

Both Sonja and Dennis were great though out the whole process. They made it smooth and effortless.

Everyone was so patient and helpful, they explained everything to you so you could understand everything that happened, I thanks God for all of your good job ??????

Dennis and Camille went above and beyond in order to make sure sure I understood. Great customer service !!!

The communication and having someone come to us for closing!

Customer service is great.Better interest rate than other companies.

GREAT!!!!!!!!!!!!!!!!!!!!!!!!

Although Dennis was not the original Loan Officer, when he took over everything changed to then positive. Just when we were about to withdraw our application Dennis made everything right. Thank you!

-Constant Communication -Professional -Knowledgeable -Personable -Smooth Process -Reasonable Timeline

Courteous interactions, prompt action, documents easy to download, great communication, worry and hassle free experience. Thank you for everything!

All went really good

Dennis was easy to contact and answered all my questions in a timely matter!

Both Dennis and Christopher made difference in transparency in whole process.

The whole process was easy.

Easy process, great communication.

Dennis was so helpful and answered all my questions quickly.

Everyone kept us informed along the way.

Thank you team newrez! Quick easy appreciate you helping my Family out.

Dennis really helped me make the best choice & it?s going to make life so much easier! Thank you

Great communication.

We were kept informed during the whole process Everything went very smoothly

Great people to work with.

Beginning to end everyone was helpful and courteous. They made sure I understood everything.

Everyone was very professional and extremely efficient. Any glitches that occurred were resolved very quickly.

Dennis was always available for any questions I might have had. He always returned my calls in a reasonable amount of time. A pleasure to work with.

Everyone involved was very responsive, courteous, and knowledgeable.

Easy to get in touch with. Always responded back when we had questions.

It was a very fast process thanks to the team being knowledgeable

Thanks for the great communication and coordination

Personable staff. Knowledgeable. Good communicators.

Everyone kept us up to date and answered all questions as we had them

Everthing went smoothly

Dennis and Eddie were both very helpful and knowledgeable throughout the entire process.

Everything was explained and laid out as to what was needed and where the process was every step of the way.

Everyone I spoke to was very informative and helpful. I was always kept in the loop. All of my questions were answered in a quick manner and I appreciate it.

Great communication!

excellent person,always kept in touch. he cared for me which makes me feel important not only as a customer but also as a person.

You were a very satisfactory team that kept us very well informed. If we had it to do all over again, we would still choose your team . Thank you so very much, we are very well pleased.

I had great communication with everyone and was kept updated on all aspects through the whole loan process. Thanks to everyone.

My loan officer was professional, personable, knowledgeable and responsive.

The staff was great ??

Dennis was very friendly and knowledgeable. He made the process seem efficient and easy to understand.

Personnel were courteous and professional

Friendly and done in a timely manner ??great people thank you very much!

I was informed of everything step by step and the process was not stressful at all

no problems

Dennis was upfront and honest. Throughout the process, Camille, our amazing processor was outstanding. Camille was on the ball, efficient and incredible to work with. We sincerely appreciate the experience we had, Camille guided us every step of the way. We are very thankful to you Camille and Dennis both!

The team quickly responded to voice & email messages, and thoroughly answered my questions.

Dennis was great to work with. He ALWAYS responded promptly. In my state, he wasn't allowed to call after a certain time, so he would send an email. He answered any and all questions, was pleasant, and was personable.

The whole team was great they answered all my questions during the process. The loan process went very quickly.

Everyone was helpful and responsive during the process.

Dennis Ruff. He is a man of his word. He is simply the best. He corrected ANY issue and kept us in the loop!!