He Was Very Professional And Very Helpful.

Sam was very helpful and was courteous through my long close process. He's professional and very understanding.

Friendly, helpful, and prompt

Great customer service, but most importantly - the responsiveness and professionalism of Sam and Renee with UW. Refinance was completed efficiently and without too much back and forth.

Excellent

Great experience. He was very knowledgeable and helpful throughout the whole process.

The experience was fast and simple and very easy!

Fast and efficient

Took longer than expected due to the Appraisal. Sam was great.

Follow-through is excellent on all representatives that I spoke with

Fast payments Overall all questions were answered and everyone seemed knowledgable. Just a bit of miscommunication prior to Attorney Review.

Sam and Matt were very informative and available anytime.

Was very helpful and communicated everything well

Both Sam and Matt were great

Easy to understand

Sarmed was always very responsive and so helpful

We felt as though the process took longer than we expected over 2 months from start to finish due to a UCC lean on our title because we are leasing solar . We felt as though that issue caused a longer wait. Also we felt as though we should have been able to borrow more than we were aloud that was disappointing. We gave excellent reviews on everything and everyone but we are not completely satisfied with the outcome overall. We were not new to Newrez we have been with you guys for years and never paid a payment late should have accounted for something even a better interest rate which is ridiculously high . We?re happy it?s over but have to say wasn?t the best experience.

NewRes personnel were very helpful in getting my loan processed quickly and accurately'

The team was awesome. Kept me well informed thru out it all and worked very hard to help get my home refinanced no matter what loop we ran into. Thanks for all you have done and are doing. Best team.

It was easy

Great Job!

Timely, very professional, clear information

Very easy to work with since I have my 1st mortgage with Newrez.

took a long time

I had a great experience! Thank you!

Good process and contacts were knowledgeable. Professional and easy to work with.