I can't recommend Sarmed enough!!! He was so patient and passionate about his job. He not only answered all my questions but also was with me throughout the entire process. He is genuinely one of the few representatives in the world who really love what they do.
11/22/2025 - Gloria R, SC
, Loan Officer: Sarmed Alagaby
Sam was great in assisting me with my loan. He was prompt in returning my calls and answering emails. He explained the loan process very well and things went smoothly with no hidden surprises when it came to closing. It was a pleasure working with him.
11/21/2025 - JENNIFER J, MN
, Loan Officer: Sarmed Alagaby
Direct and clear communication regarding the steps to our mortgage.
11/21/2025 - BERNARD C, AL
, Loan Officer: Sarmed Alagaby
Sarmed was and is very professional. He was very patient and thorough with handling my situation.
10/14/2025 - TIMOTHY S, NC
, Loan Officer: Sarmed Alagaby
Highly recommended
08/29/2025 - STACEY C, OH
, Loan Officer: Sarmed Alagaby
Very easy, smooth process.
08/28/2025 - MICHAEL S, NJ
, Loan Officer: Sarmed Alagaby
Sam was excellent; he was proactive on helping me resolve and issue with the title company to help move the process forward.
08/12/2025 - NORMAN H, UT
, Loan Officer: Sarmed Alagaby
Very knowledgeable, and helpful attentive to details, keeps you in the loop at all times
07/11/2025 - Danielle B, CT
, Loan Officer: Sarmed Alagaby
Quick and painless. Very friendly people.
06/18/2025 - Carmen R, FL
, Loan Officer: Sarmed Alagaby
He Was Very Professional And Very Helpful.
06/09/2025 - PAULA S, LA
, Loan Officer: Sarmed Alagaby
Sam was very helpful and was courteous through my long close process. He's professional and very understanding.
04/21/2025 - SHAUNAI C, CA
, Loan Officer: Sarmed Alagaby
Great experience. He was very knowledgeable and helpful throughout the whole process.
04/16/2025 - LEIGH C, GA
, Loan Officer: Sarmed Alagaby
The experience was fast and simple and very easy!
04/04/2025 - James S, OH
, Loan Officer: Sarmed Alagaby
Fast and efficient
04/03/2025 - CARLA C, CO
, Loan Officer: Sarmed Alagaby
Took longer than expected due to the Appraisal. Sam was great.
03/22/2025 - MICHAEL N, CA
, Loan Officer: Sarmed Alagaby
Follow-through is excellent on all representatives that I spoke with
03/11/2025 - Miguel M, CA
, Loan Officer: Sarmed Alagaby
Sam and Matt were very informative and available anytime.
11/24/2024 - DEBRA K
, Loan Officer: Sarmed Alagaby
Was very helpful and communicated everything well
10/25/2024 - Ronald L
, Loan Officer: Sarmed Alagaby
We felt as though the process took longer than we expected over 2 months from start to finish due to a UCC lean on our title because we are leasing solar . We felt as though that issue caused a longer wait. Also we felt as though we should have been able to borrow more than we were aloud that was disappointing. We gave excellent reviews on everything and everyone but we are not completely satisfied with the outcome overall. We were not new to Newrez we have been with you guys for years and never paid a payment late should have accounted for something even a better interest rate which is ridiculously high . We?re happy it?s over but have to say wasn?t the best experience.
09/29/2024 - JOSEPH K
, Loan Officer: Sarmed Alagaby
NewRes personnel were very helpful in getting my loan processed quickly and accurately'
09/27/2024 - AMY L
, Loan Officer: Sarmed Alagaby
The team was awesome. Kept me well informed thru out it all and worked very hard to help get my home refinanced no matter what loop we ran into. Thanks for all you have done and are doing. Best team.
09/26/2024 - Sean R
, Loan Officer: Sarmed Alagaby
It was easy
09/19/2024 - Demetrius B
, Loan Officer: Sarmed Alagaby
Great Job!
09/16/2024 - TAWNEY H
, Loan Officer: Sarmed Alagaby
Timely, very professional, clear information
09/08/2024 - STEVEN N
, Loan Officer: Sarmed Alagaby
Very easy to work with since I have my 1st mortgage with Newrez.
07/30/2024 - JAMIE R
, Loan Officer: Sarmed Alagaby
I had a great experience! Thank you!
07/22/2024 - ERIC R
, Loan Officer: Sarmed Alagaby
Good process and contacts were knowledgeable. Professional and easy to work with.