Extremely easy to work with. Response to my questions and inquiries were quick. They truly made everything so easy. Would highly recommend New Rez to any of my family or friends.

Everyone I talked with was extremely helpful and showed they appreciated me.

David was excellent. He explained the process very clearly and answered my questions right away. Excellent employee and great customer service.

The experience was made to feel easy and not so stressful. David was very knowledgeable and understood every step and process.

Very professional and timely.

The staff worth friendly courteous and always kept you up to date on the process

He was very friendly and made the process easy

Excellent experience

made the process smooth and easy big thanks to Tashannyo and John for getting this one done.

My experience with David Wu and the Newrez staff went well. The process was smooth, professional and easy to comprehend. Staff was willing and ready to answer all my questions, putting my mind at ease of any concerns.

David was extremely helpful and responsive and thoroughly answered all of our questions in a timely manner and was really prompt and organized with the details of our loan process.

The experience was painless and quick. David and Newrez resources were there every step of the way!

Great communication which made the transaction very smooth and answered all the questions I had regarding my home refinance

Very knowledgeable

Easy

Awesome job talking me through a solution and delivering perfectly

They were very helpful and easy to work with

Quick and easy, right from your phone or wherever you are. Very professional people to work with and super responsive!

David was fantastic, very helpful and made this a smooth and easy experience.

This is the second home mortgage I’ve completed with David—and there’s a reason I keep coming back. He’s clear, concise, responsive, and incredibly efficient. Most importantly, he makes sure I fully understand the technicalities of my loan commitment, so I feel informed and confident at every step. David also takes the time to provide context, explain what each step means, and walk me through all my options. Because of him, I chose Newrez.

He took care of us and helped us whenever we needed it.

The process went smoothly from application to closing and funding. Thank you for the excellent service provided.

I enjoyed working with everyone involved with our loan process. They were always available if I had a question.

Fast easy and complete,

Responsiveness And ability to offer solutions to bottlenecks in the process that occurred throughout.

Streamlined process. Great availability of the team when questions arose.

David Wu kept in constant communication whether by email or by phone. He explained the process and answered the MANY questions I had. He stayed on the phone with me while I read through the terms and answered my questions in a friendly manner. Actually , everyone I had contact with was very patient because this is the first time I have ever done any kind of refinance or loan since the original twenty-some years ago. everything went very smoothly and communication bu email was very helpful when sending documents, etc.

All the given information was clear, they kept communication with me and the process was easy and quick.

Ease of the process with little to do other than sign papers

Communication was awesome and everything was set up easy and fast