Very easy too work with! He explains everything clear and simple definitely a great person that help us to get us approved!

My experience with Alek Franks and Veterans First Mortgage was "smooth"- "Like a well-oiled machine." Extremely helpful, knowledgeable, and communicates at a high-end professional level on all phases of the process. I've worked with Alek in the past, and I am very pleased with both experiences. If I choose to work with Veterans First Mortgage in the future, I will definitely seek Alek Franks' assistance.

Alek was awesome to work with. He was very responsive and thorough. He was proactive in keeping us updated on timelines and milestones, and we felt that everything was being taken care of without us having to chase down information. He was great at answering our questions and made us feel taken care of through the whole process. We’ve worked with several lenders, and Alek by far was the best to work with.

Alek was extremely helpful and very thorough in explaining things in a manner that provided a lot of clarity for us as first time home owners. He absolutely went above and beyond both times we have had the pleasure of working with Alek, and we would not hesitate to recommend him to friends and family.

Alek Frank’s has been one of the best people I have ever worked with within the financial industry. Alek went out of his way to continually check on the process, the progress, and even with me for my own mental health. When they say buying a house is one of the most stressful things you can do, Alek is definitely one of the best people to work with. He not only helps to decrease the stress. He truly makes the process as stressless as possible. I am more than just pleased with working with Alek. It has been a great pleasure. He is a major asset to your company.

Very friendly, very polite, very knowledgeable.Easy to talk to and gets things done.

Alek was wonderful. He answered all my questions, even on his days off. I appreciated the attention he took with my loan process.

Amazing! He was so helpful, available, and patient. I have said many wonderful things about him to my friends and colleagues.

Alek was great, it was like working with a friend. I could tell he really cared, and was working hard for me. It was very easy and streamline.

Alek is Extremely quick at responding and great to work with. This was our 3rd VA loan and I would use him again and again if the need ever presents itself.

He was great all the way through. He made everything easy and always kept us in the loop on updates.

That was the best first experience I have ever had. Alek was so accommodating and available. I was nervous about the process, and he was so helpful. THE BEST EVER!

Alek Frank and Veterans First Mortgage was the absolute best! I couldn't have asked for a better lender and company to have made our home buying process as easy as it was! Alek explained everything to a T even if we asked the same question a million time and was personable to us.

Very professional

I would like to thank Alek for all His hard work. He made the transition so easy and he always kept me informed. He was very patient and helpful and his word was always spot on. Alek was very perfessional and I’m looking forward to working with him again. Thanks Alek Franks

He is very attentive and knowledgeable

Alek is absolutely the best!!! VERY communicative. Was there to answer every question, every step of the way. Was SUPER helpful in making sure understood every piece of paper. If I had to rate him 1-10, I'd give him a 20.

Mr. Franks was an absolute joy to work with. He took all the time we needed when we had questions or concerns. He made us feel so at ease with the process and his ability to answer every single question we had no matter how small or out there it might be. He has the patience of a saint! He was an ear when we needed it or if we didn't understand what Michele was saying to us which was often. You have a gold mine in Mr. Franks and we would not hesitate to recommend him to any body that askes. Thank you so much.

mr. a franks, was great loan officers

Alek was fantastic and made everything very simple to understand. If it wasn't for Alek we may not have used veterans first.

Aleks attention to detail and commitment to excellence was what made this deal happen. Having someone like him in your corner is what people usually only dream about.

All of my contacts, Tyler, Tara, and Alek were knowledgeable, helpful, responsive, friendly, and patient. It was a pleasure working with them.

Our broker went above and beyond with customer service. Once we contacted him about our desire to refinance he kept us informed of the rates and when the best time frame to proceed. He was interested in our reasons and what he could do to help us accomplish our goals from the refinancing.

From the moment Alek reached out we knew he was the person to help us with our home buying needs. He was kind, helpful, knowledgeable, and made us feel like he truly wanted to help us with purchasing our home. He made this seamless! I will always use him or Veteran's First after our experience.

Alek and Cindy were very professional and were available to answer any and all questions throughout the whole loan process.

Alek Frank and Cindy Rogers were the best. The experience was wonderful and we accomplished our goal.

The amount of time and patience that Alek had for us in the process of our first home purchase was outstanding. He came off as very genuine and made himself available at all parts of the process.

Alek was extremely helpful. I could call him day or night and he would answer my questions. He made things go very smoothly.

Alek seemed just as invested in me buying my home as I was. He walked me through every step and never made me feel like I was a bother or had a stupid question. I would work with Alek again!

The clear communication. Never made to feel silly when I had questions.

Alek Franks is INCREDIBLE. He made things so smooth and was always available any time I had a concern or question. I am extremely impressed with him.

I just have to say again how prodigious, spectacular, and outstanding (puts down the thesaurus) Alek Franks was during the whole process. He was very easy to get a hold of by either phone, text, or email. If it was time sensitive, I would receive a call easily within an hour to help me resolve the problem. His whole team was...oops, I put the thesaurus away...great.

Fast closing

No nonsense, straightforward, professional, honest, accessible when necessary, & courteous to be proactive so we didn’t have to be reactive.

Alek Franks is the reason we continue to go through veterans first, my wife handles all of our loans and when it comes to buying a new home she only works with Alek. Alek keeps us updated and helps us work through things to get done fast takes time to explain to my wife any questions she has and also has the patience to deal with my wife lol