You can trust Emma with finding the best loan for you.
07/18/2026 - Jacob G, IL
, Loan Officer: Emma Flores
Emma is amazing to work with. She explains everything thoroughly and answers any questions you have along the way. She goes out of her way to help out with any issues. She even solved a problem for us while she was on vacation!
06/23/2026 - Marcos R, IL
, Loan Officer: Emma Flores
Emma made such a great job!!! She takes her job seriously. You can not find someone better than her. In the beginning of the home-buying process we thought we wouldn't be able to buy a house but she made it possible.
Thanks Emma we are fully grateful with all you done for us.
06/22/2026 - James F, IL
, Loan Officer: Emma Flores
Wonderful! She stayed on top of everything and closing took less than an hour because she was on top of everything.
06/08/2026 - Samantha R, IL
, Loan Officer: Emma Flores
She’s absolutely the best person for the job. The amount of work she puts into her job is significantly higher than anyone could ask for. extremely responsive, incredibly knowledgeable about programs and grants that can be used to support a good home buying experience.
05/28/2026 - Clemencia P, IL
, Loan Officer: Emma Flores
Muy satisfecha con el trabajo que realizo Emma Flores en el refinanciamiento muy eficiente en su trabajo gracias ??
04/30/2026 - Austin W, IL
, Loan Officer: Emma Flores
Experience was amazing and easy going. She was on top of everything at all times. If I had a question she was always available and also gave updates without prompting. Highly recommended.
04/27/2026 - Evelia O, IL
, Loan Officer: Emma Flores
No Comments Provided.
04/14/2026 - Nelson C, IL
, Loan Officer: Emma Flores
She is very friendly and patient for people who are taking a mortgage for the first time. Walking them through.
03/30/2026 - Marisol L, IL
, Loan Officer: Emma Flores
En Emma puedes encontrar una persona que te guía te ayuda es una persona fiable te orienta en cualquier decisión de la cual no tengas una idea clara te ayuda a llegar y cumplir tus metas personales con la experiencia que ella tiene es muy profesional y con mucha experiencia en su ámbito laboral
03/20/2026 - Wendy F, IL
, Loan Officer: Emma Flores
Shes great she goes above and beyond when helping and giving advice.
02/12/2026 - Debra C, IL
, Loan Officer: Emma Flores
I was so grateful to be working with Emma through the whole process. She was always available to answer any questions I had and was always willing to walk me through any of it. This is the second house she has helped me with.
01/19/2026 - Jovany L, IL
, Loan Officer: Emma Flores
Emma is really helpful, she would explain everything in detail, she definitely save me from headaches! She’s absolutely amazing
01/14/2026 - Emily U, IL
, Loan Officer: Emma Flores
The process was great!! Emma was always available to answer any questions and provided us with all the information we needed.
12/07/2025 - Eric D, IL
, Loan Officer: Emma Flores
Emma was an absolute rockstar! She was incredibly kind throughout the entire process, very communicative bringing us along throughout the entire process and even beat all of the expectations with our real estate agent and attorneys with how seamless she made the entire process - especially with our expedited timeline. Would highly recommend!
12/05/2025 -
, Loan Officer: Emma Flores
Muy satisfecho y agradecida
11/21/2025 - Amanda P, IL
, Loan Officer: Emma Flores
I would highly recommend Emma! She was incredibly patient and took the time to explain every question I had without ever making me feel uncomfortable or uninformed. Working with her felt like having a trusted family member by my side, guiding me through one of the most important processes of my life. She truly looked out for me and always had my best interests at heart. I can’t say enough wonderful things about Emma, she’s exceptional!
11/19/2025 - Juan M, IL
, Loan Officer: Emma Flores
Hello,
We are extremely pleased with the service we received. Despite the at times complicated process, Emma’s attention to detail made everything much smoother. She was consistently attentive and always willing to explain any questions we had along the way. We look forward to working with Emma again in the future and would highly recommend her.
11/17/2025 - Nicholas M, IL
, Loan Officer: Emma Flores
Working with her is the best decision you can make when purchasing a home. Everything was made easy and simple from start to finish.
11/16/2025 - Eric D, IL
, Loan Officer: Emma Flores
Emma was an absolute professional. She was always ahead of the game with the entire process and was very available and communicative. She worked with my real estate agent and attorney efficiently as well!
09/27/2025 - Donald O, IL
, Loan Officer: Emma Flores
She made the process very simple and convenient for us.
09/27/2025 - Christine J, IL
, Loan Officer: Emma Flores
She was on top of everything needed to close within 30 days. I would recommend her for all of my mortgage matters.
09/26/2025 - Sherry G, WI
, Loan Officer: Emma Flores
I would say that Emma is very knowledgeable. She is patient. She is thorough and she shows that she care and she wants the very best for her customers.
09/23/2025 - Karina R, IL
, Loan Officer: Emma Flores
I can’t thank Emma enough for all the help during the home financing process. Everything was handled so quickly and with such care, and it truly took a lot of stress off my shoulders. She genuinely cared about my situation and made sure I understood every step. I’m so grateful for her hard work and highly recommend her to anyone looking for a loan officer who goes above and beyond.
08/22/2025 - Guadalupe H, IL
, Loan Officer: Emma Flores
Emma is very helpful with the whole process and gets the job done.
08/13/2025 - Ricardo H, IL
, Loan Officer: Emma Flores
Emma es un Ángel en mi camino, me ayudó en el
proceso de refinaciamimeto se mi propiedad y me explicó paso a paso cada avance de el proceso!! por súper esto que la contactaré y la recomendaré para cualquier amigo o familiar que se encuentre en la misma situación , su ayuda es invaluable!
08/07/2025 - Amy R, IL
, Loan Officer: Emma Flores
She was an incredible resource.
She is extremely knowledgeable, very conscientious and proactive in assisting us through out all of the process. I highly recommend working with Emma.
07/21/2025 - Serge D, FL
, Loan Officer: Emma Flores
It was fine
03/24/2025 - Christopher Q, IL
, Loan Officer: Emma Flores
Emma Flores went out of her way to help me find resources that assisted with downpayment assistance.
03/23/2025 - Shania S, IL
, Loan Officer: Emma Flores
Emma is wonderful. She was so helpful throughout my entire home search process. Many things I didn’t understand going into home buying because I’m so young and no one in my family knew much about it as well. She helped me understand everything that needed to be done and explained to me what all went into this process and I’m just forever grateful to her and would recommend her to anyone looking for a someone as compassionate and helpful as her.
03/10/2025 - Christopher Q, IL
, Loan Officer: Emma Flores
Emma was by far the best loan officer I have interacted with. As a first-time home buyer, Emma Flores provided me with the tools, knowledge and, and communication to be confident in continuing with Wintrust Mortgage. She truly impacted this important moment in my life in a very positive manner.
03/10/2025 - Felipe C, IL
, Loan Officer: Emma Flores
No Comments Provided.
02/26/2025 - Steven F, IL
, Loan Officer: Emma Flores
a
02/18/2025 - Tyler R, IL
, Loan Officer: Emma Flores
No Comments Provided.
02/17/2025 - Yessica R, IL
, Loan Officer: Emma Flores
No Comments Provided.
01/01/2025 - Joshua C, IL
, Loan Officer: Emma Flores
Emma Flores was awesome! Very helpful and was a great communicator.
12/17/2024 - Andrew V, IL
, Loan Officer: Emma Flores
Emma. She was the entire reason that we financed our mortgage with Wintrust again. She went and continues to go above and beyond for us. Her attention to detail and her responsiveness is second to none. Any time we had a question she answered it within 20 minutes. She is so dedicated to her work and making things a smooth process, that it was not uncommon to have her call us the second we sent an email with a question. This is my second mortgage with Emma as the loan officer and by the end of it we were talking like old friends. She made the experience so enjoyable and easy. We can't say enough good things about her and her work.
12/09/2024 - Natasha G, WI
, Loan Officer: Emma Flores
This was fast and easy process. It happened so quickly I couldn't believe it. My loan officer Emma was able to answer my questions and find a product that worked best for me and my family. I closed several days before my anticipated closing date.
11/04/2024 - Robert M, AZ
, Loan Officer: Emma Flores
The issues we had, were on our end with another property that was supposed to close and we were initially going to use the funds for closing, Emma took the bull by the horns and pivited for us and had several backup plans as it came down to the wire with our other property we were selling. She thought outside of the box, which is refreshing and a huge asset to Wintrust. My family and myself are invested heavily with Wintrust and this is why. Emma knew who we were, took the time and effort to make sure the loan got accomplished. On top of that, was available anytime I needed her as I am on MST and she is on CST. Joanna Torres put me in touch with Emma roughly a year before this closing, and Emma took the time to find out what our needs were going forward, as I wasn't aware there was Wintrust Mortgage in Arizona. The personal attention we received was exceptional and again this is why we bank back in Illinois.
10/25/2024 - LaSharmieka F, WI
, Loan Officer: Emma Flores
Emma stayed on top of everything whenever I start crying or stressing out she was there to remind me WE got this
10/20/2024 - Jorge C, IL
, Loan Officer: Emma Flores
Ema??Flores??es una gran persona????con muchas cualidades. Una de ellas es extremadamente enfocada en su trabajo para ayudar, educar. A los nuevos clientes Wintrust lo conocí gracias a Dios???? cuando Nery Martínez contestó mi llamada. Creyendo personalmente que era un lugar de préstamos ?? y fue donde me brindó compartió el menú de Wintrust que era un banco??comunitario que ayuda a sus clientes. también an sido Yesenia Soto, Cecilia Herrera personas de gran bendición. Me gusta los inicios de Wintrust. Cómo empezó Wintrust? Fundador . Ed Wehmer, junto con algunos amigos, comenzó Wintrust en una mesa de juego con algunas cervezas y cigarros . La idea era abrir un banco que fuera la ALTERNATIVA a los grandes bancos, y se convirtió en realidad en 1991 con la primera sucursal de Wintrust Community Bank, Lake Forest... Jesús dijo: “…Yo estoy entre vosotros como el que sirve”(Lucas 22:27). Como verdaderos discípulos de Jesús, nosotros también debemos servir a los demás.El servicio es prestar asistencia a quienes necesitan ayuda. Wintrust??es la ALTERNATIVA SERVIR de muchos clientes. Que an sido rechazados. Fui uno de ellos Qué dice la Biblia sobre el servicio a los demás? “El mayor entre ustedes debe ser su siervo.” Estas palabras, pronunciadas por Jesús en Mateo 23, 11, establecen un principio fundamental: la grandeza se encuentra en servir a los demás. En el corazón de este mandato está la humildad y la disposición a poner las necesidades de los demás antes que las nuestras????
09/12/2024 - Luz Q, IL
, Loan Officer: Emma Flores
It was great working with Emma. She made the process less stressful. She took into consideration that I was a first time home buyer and made sure I understood every step of the way. I loved working with her.
07/29/2024 - Eduardo A, IL
, Loan Officer: Emma Flores
Emma Flores made this whole process easy and smoothly. She answered all my questions in timely matters and explain every step in way I can understand. I love how deciated she is in her work. Definitely would love working with Emma Flores in future
06/16/2024 - Helen S, IL
, Loan Officer: Emma Flores
I simply cannot express how thankful I am to Emma Florez for all of her help, personal contact and allover happiness that going through this process with her has been. She made everything appear easy when I know it wasn't. She was with me right up to the moment that I signed all the papers, it was a great experience.
06/10/2024 - Alberto R, IL
, Loan Officer: Emma Flores
I am a first-time homebuyer, and throughout the process, I was scared and nervous about the outcome. However, after talking with Emma Flores, all my insecurities vanished; she is a reasonable agent who guided me through the entire process step by step, answering my calls and taking the time to explain everything in the way that was easiest for me to understand, plus she made me feel like I was talking to my own family I do not doubt God put her on my way to help me out, I am pretty sure she does her best with all their clients. Gracias Emma. <3 Lo Mejor de lo mejor !!
05/14/2024 - Adam L, IN
, Loan Officer: Emma Flores
Emma, Daniel and Ignacio were the best
03/22/2024 - Karina H, IL
, Loan Officer: Emma Flores
No Comments Provided.
03/21/2024 - Yessenia R, IL
, Loan Officer: Emma Flores
Communication was great! All the questions I asked were answered, Emma was very attentive to my concerns. She was always ready with documentation and answered and gave details regards properties and small details that I requested. Always made sure I was aware of what was going on
03/08/2024 - Mark O, IL
, Loan Officer: Emma Flores
Emma was amazing! Extremely helpful, knowledgeable & caring.
03/05/2024 - Karina H, IL
, Loan Officer: Emma Flores
Emma Flores went above and beyond from explaining everything, tentative, nice, helpful, through!
11/09/2023 - Oscar G, IL
, Loan Officer: Emma Flores
No Comments Provided.
10/24/2023 - Darryl B, WI
, Loan Officer: Emma Flores
I loved how Emma was so involved during the whole process.
09/27/2023 - Angie T, IL
, Loan Officer: Emma Flores
No Comments Provided.
09/19/2023 - Francisca S, IL
, Loan Officer: Emma Flores
Solo agradecerle a Emma Flores en Todo lo que me ayudo y espero conoserla en persona
08/11/2023 - Jesus V, IL
, Loan Officer: Emma Flores
No Comments Provided.
06/12/2023 - Christina N, WI
, Loan Officer: Emma Flores
Emma having the patience she had with me
06/07/2023 - Tifhanie R, WI
, Loan Officer: Emma Flores
Trusted worthy
05/13/2023 - Alan K, IL
, Loan Officer: Emma Flores
EMMA FLORES
05/10/2023 - Erik H, IL
, Loan Officer: Emma Flores
No Comments Provided.
04/18/2023 - Cinthia C, IL
, Loan Officer: Emma Flores
Emma was wonderful to work with!
04/07/2023 - Gabriel G, WI
, Loan Officer: Emma Flores
No Comments Provided.
03/29/2023 - Priscilla W, WI
, Loan Officer: Emma Flores
Emma Flores is Awesome! She was great throughout the entire process. She made sure I understood every step of the process. The best part of it all is that she accommodated my late schedule. I really appreciated that the most.
03/27/2023 - Colette L, WI
, Loan Officer: Emma Flores
No Comments Provided.
03/27/2023 - Bernadette T, WI
, Loan Officer: Emma Flores
Well I would like to think Emma because I feel that she is very knowledgeable and she knows what she’s doing and she mad me feel comfortable