Shannon is an absolute joy to work with. Her professionalism, optimism, knowledge and kindness made for a pleasurable experience in what is typically the most stressful part of the home buying process. I will recommend her to anyone who is looking to finance a hoe. Rather it be a new purchase or refinance. Can not recommend her enough!
04/19/2026 - Dyanne N, CA
, Loan Officer: Shannon Brailey
No Comments Provided.
11/11/2025 - Darren G, CA
, Loan Officer: Shannon Brailey
Professional and spot on
10/21/2025 - Alexis M, CA
, Loan Officer: Shannon Brailey
My experience with Shannon has been exceptional from start to finish. She is extremely knowledgeable and guided mt through the entire process seamlessly. I can't thank her enough!
08/18/2025 - Nichelle S, CA
, Loan Officer: Shannon Brailey
As a first-time homebuyer, the process was an emotional rollercoaster for me and my family. Shannon was our guiding light throughout the entire journey. She remained professional, courteous, and thoughtful every step of the way.
08/17/2025 - Brandon R, CA
, Loan Officer: Shannon Brailey
Shannon and Wintrust were phenomenal. Can’t thank them enough for making our first time buying a home so easy. Anyone questions we had were covered every step was easy. Hands down would recommend them for anyone looking for a new mortgage company.
08/01/2025 - Brandon l, CA
, Loan Officer: Shannon Brailey
Excellent person, excellent service.
07/01/2025 - Brandon L, CA
, Loan Officer: Shannon Brailey
While the process was not seamless , this professional lady ad her professional team , navigated the curves and the bumps with amazing dexterity!! I would recommend and encourage any individual or couple or professional organization to work with win trust. It’s simply a WIN with people you can TRUST.
03/15/2025 - Ricky L, CA
, Loan Officer: Shannon Brailey
They delivered what they said they would and the agent was nice and persistent. They did everything possible to make this an easy experience.
12/18/2024 - Gwen F, NJ
, Loan Officer: Shannon Brailey
Shannon was awesome!!
10/07/2024 - Clarence M, CA
, Loan Officer: Shannon Brailey
How the lending agent tried to explain the documents needed for verification.
08/07/2024 - Alice L, CA
, Loan Officer: Shannon Brailey
Excellent work, thank you.
06/28/2024 - Ferdinand F, CA
, Loan Officer: Shannon Brailey
No Comments Provided.
06/13/2024 - Dyanne N, CA
, Loan Officer: Shannon Brailey
I'm so glad I worked with Shannon Brailey, she constantly kept me up to date with everything and all aspects of the process. I may have asked Shannon a dozen questions at times, she was very kind and professional with her responses. My experience working with Shannon was absolutely wonderful. You have an outstanding employee. If I have any future transactions, I definitely will contact Shannon.
02/19/2024 - Antoinette P, CA
, Loan Officer: Shannon Brailey
Speaking with my lender made the process easier, even thought it as a little rough and had to moved up from initial date
12/22/2023 - Carol M, CA
, Loan Officer: Shannon Brailey
No Comments Provided.
03/23/2022 - George M, CA
, Loan Officer: Shannon Brailey
We couldn’t have gotten our new house without Shannon & her team of awesome people! Thank you so much for walking us through the process and helping us get our forever dream h hi ome’
01/28/2022 - Felicia S, CA
, Loan Officer: Shannon Brailey
Shannon was there every step of the way. Very professional and responsive to whatever my needs were.
01/25/2022 - B M, CA
, Loan Officer: Shannon Brailey
If you want someone dedicated, always on time and puts your needs first, go through Shannon! A+++
12/09/2021 - Graciela J, CA
, Loan Officer: Shannon Brailey
Excellent service by Ms Shannon. She responded every time I had a question and walked me through the entire process.
11/10/2021 - Brett P, CA
, Loan Officer: Shannon Brailey
Shannon and joe have both worked very hard for this refinance to happen. I can’t thank them enough.
09/23/2021 - Alma D, CA
, Loan Officer: Shannon Brailey
LOVED SHANNON AND JOE!
08/19/2021 - Katrina B, CA
, Loan Officer: Shannon Brailey
Shannon Brailey and Brenda Alfaro took their time in making sure I understood all aspects of my mortgage and agreement. They were knowledgeable and answered all my questions.
08/13/2021 - Rachel G, CA
, Loan Officer: Shannon Brailey
My experience south Shannon was priceless. Her knowledge and patience in our home buying experience made it one of the most enjoyable experiences. Words can never express how much I appreciate her help and guidance. I give her and Wintrust ten stars.
08/13/2021 - Christina B, CA
, Loan Officer: Shannon Brailey
Shannon is the best. She make the process easy and she walks you though each step. This is my second time working with her and I recommend her to anyone with this process.
02/02/2021 - Jennifer S, CA
, Loan Officer: Shannon Brailey
As a first-time buyer I was a bit stress and nervous to go through this process. Shannon was always patient in answering all my questions anytime I called. She put me at ease and made the process a positive experience. Shannon and her team provided stellar service and I would recommend them with high regard.
01/22/2021 - Carl C, CA
, Loan Officer: Shannon Brailey
Shannon was extremely personable.. She did a great job at keeping me up to date during the various steps and provide clear explanations if I didn't understand something. She was a pleasure to work with.
01/21/2021 - Bruce B, CA
, Loan Officer: Shannon Brailey
Shannon and Brenda made our home buying experience easy and without any stress. Will definitely recommend to anyone looking to purchase a home.
12/04/2020 - Shannon N, CA
, Loan Officer: Shannon Brailey
I've had a phenomenal experience working with Wintrust Mortgage, their team is very professional and knowledgeable in the home buying process and funding assistance. Shannon Brailey was very helpful in making our home buying experience enjoyable and quick.
12/04/2020 - Monae D, CA
, Loan Officer: Shannon Brailey
Amazing experience with wintrust. They were professional and communicative throughout the entire process. They were also transparent and honest. I could not have had a better experience. I would absolutely refer my family and friends.
12/04/2020 - Verlin C, CA
, Loan Officer: Shannon Brailey
Great service, exceeded expectations & provided great customer service.
12/01/2020 - Stephanie W, CA
, Loan Officer: Shannon Brailey
Service was excellent, thorough and Shannon was knowledgeable, professional and I would recommended her to all!
12/01/2020 - Julian M, CA
, Loan Officer: Shannon Brailey
Shannon is one of the best people I have worked with in regards to refinancing our loan I truly appreciate her honesty and help in navigating through a difficult process. I would recommend her to everyone I know.
11/18/2020 - Briana M, CA
, Loan Officer: Shannon Brailey
The very best loan consultant I’ve ever dealt with. So skilled and experienced and hands on with her job! If you want the job done and done correctly within a time frame, this is the person you go to! Life changing experience! We were giving up hope and Shannon turned our dreams to a reality.
11/14/2020 - Herbert F, CA
, Loan Officer: Shannon Brailey
Outstanding
11/13/2020 - James B, CA
, Loan Officer: Shannon Brailey
Great job!
02/11/2020 - Marva S, CA
, Loan Officer: Shannon Brailey
Shannon was truly a great source of help and support during the process. She explained everything I needed to know to prepare and even held my hand during the journey.