06/01/2025 - Dieudonne M, OH
, Loan Officer: Shelly Scheuer
She is very patient, passionate, knows her work. She is excellent. You are connecting to the best for the process.
04/22/2025 - Colton B, OH
, Loan Officer: Shelly Scheuer
Shelly was AMAZING start to finish! Her kind and caring approach made this the easiest closing we have EVER had! And this is our 3rd house! I cannot sing her enough praise! We will definitely be using Shelly again when we are ready to close on another property.
"Colton, working with you and Austin was such a pleasure. My team and I are almost sorry to see you close on that new home! We're going to miss assisting you with your financing, but good news........ we're still here to help you after closing! Enjoy that beautiful new home and don't hesitate to call with any questions you have with your mortgage."
04/08/2025 - Joseph T, OH
, Loan Officer: Shelly Scheuer
The process was straightforward and easy. Shelly shared a lot of knowledge and experience during the process which helped in both the decisions we needed to make and issues that came up (outside of the loan process) during our home purchase and sell.
"Joe, thank you for entrusting my team and I to assist you through the mortgage process. We enjoyed working with you and are looking forward to helping with anything you may need after closing. Enjoy that new home!"
03/30/2025 - Robert K, OH
, Loan Officer: Shelly Scheuer
Outstanding service by Shelly and her team! All are very professional and awesome people to work with.
03/17/2025 - Anthony D, OH
, Loan Officer: Shelly Scheuer
Shelly Scheuer is amazing. So good in fact, that when she helped us get a loan in 2006 we said she would be our first contact for our next home. We reached out to her again and she did an amazing job this time too.
"Tony, thank you so much for your feedback, that means so very much to me! I am so happy for you and Rebecca and the fact that you both are making your dreams come true by moving to your happy place is such a great accomplishment. My team and I here at Newrez are very grateful that you allowed us to be a part of your journey. Congratulations on your new home!"
02/28/2025 - Heather B, OH
, Loan Officer: Shelly Scheuer
We are repeat customers of Shelly. The ease of our first transaction left me no doubt that we would reach out to her for a second.
11/18/2024 - Jessica D
, Loan Officer: Shelly Scheuer
Shelly was very helpful throughout the whole process. She answered questions whenever I had them.
09/27/2024 - Theophilus D
, Loan Officer: Shelly Scheuer
We are thrilled with the exceptional service provided by Shelly and Team. From start to finish, the entire process was smooth, transparent, and efficient. She and her team were incredibly responsive and made sure all our questions were answered promptly. What made the experience truly GREAT was the personalized attention we received and how they tailored the loan options to fit our specific needs. The rates were competitive, and the underwriting/closing process though exhausting, they made it a point to update us regularly. We highly recommend Newrez for anyone looking for a seamless and trustworthy lending experience!
09/23/2024 - Jonathon P
, Loan Officer: Shelly Scheuer
Shelly was helpful and informative, and very easy to talk to. She made this intimidating process feel much less daunting.
09/23/2024 - Heather A
, Loan Officer: Shelly Scheuer
Shelly and the team was so responsive. We were new to the process and she made it a breeze!
09/17/2024 - Daniel S
, Loan Officer: Shelly Scheuer
Shelly was wonderful! She spent lots of time with us going over different scenarios so we could make the best financial decision when buying our new home. I couldn't recommend her enough!
09/17/2024 - Andrew J
, Loan Officer: Shelly Scheuer
Shelly and her team keep us informed each step of the way. They are very helpful. I would recommend them to anyone looking for a loan.
09/12/2024 - Ashley S
, Loan Officer: Shelly Scheuer
Shelly was amazing to work with. She made the process stress free!
07/01/2024 - Tamatha F
, Loan Officer: Shelly Scheuer
Shelly and her team walked me through the process step by step and displayed endless patience with me as a first time buyer. They went above and beyond to get me into my new home. A blessing! I?m forever thankful.
06/13/2024 - Taylor F
, Loan Officer: Shelly Scheuer
Consistent, accurate communication and easy handoffs to the internal/underwriting team. In addition, the SPEED in which my loan was processed was one of the biggest advantages in using Shelly?s team!
06/06/2024 - Ashley K
, Loan Officer: Shelly Scheuer
Shelly was amazing! Very attentive. Very quick to respond. She was always so pleasant to speak with. Loved working with her!
04/16/2024 - Brian B
, Loan Officer: Shelly Scheuer
Shelly was excellent at answering all of our questions and we felt that she was really looking out for our interests.
04/15/2024 - Michael R
, Loan Officer: Shelly Scheuer
The professional guidance from Shelly and Lidia make the loan application process as comfortable as it can be. The step by step process was clearly explained and followed to the closing on our new home.
04/14/2024 - Christie B
, Loan Officer: Shelly Scheuer
Shelly was great! Very thorough and always available to ask any questions we had!
04/05/2024 - Robert K
, Loan Officer: Shelly Scheuer
Shelly and her staff were very knowledgeable and helpful and found a solution for us!! Highly recommend!!
04/03/2024 - Stephen R
, Loan Officer: Shelly Scheuer
The entire home buying process was quick, easy, informative, and I enjoyed working with everyone. Thank you.
04/03/2024 - Thomas W
, Loan Officer: Shelly Scheuer
Shelly was very helpful and communicative. She (and team) provided helpful tools and updates at every stage of the process. Great experience.
03/26/2024 - John F
, Loan Officer: Shelly Scheuer
Shelly provided prompt and friendly service, and was available whenever I had a question. Great job!
03/26/2024 - Herve T
, Loan Officer: Shelly Scheuer
Communication and advice from Shelly S Thanks one more time to you and your team.
03/08/2024 - Zachariah S
, Loan Officer: Shelly Scheuer
Made sure that we were on time with everything that was needed to be done.
03/01/2024 - Stephanie N
, Loan Officer: Shelly Scheuer
The personal attention and patience with questions more!
02/12/2024 - Glornie G
, Loan Officer: Shelly Scheuer
Shelly, we are so thankful to have the opportunity to work with such amazing people like you and your team. You worked so hard for us to close quickly and were super communicative throughout the process. As a first-time home-buyer, this was so appreciated and highly recommended.
02/05/2024 - Matthew F
, Loan Officer: Shelly Scheuer
Shelly and team was great to work with!
01/15/2024 - Deanna N
, Loan Officer: Shelly Scheuer
Shelly was very knowledgeable and responsive through the whole process. Made the experience less stressful.
01/10/2024 - Tina O
, Loan Officer: Shelly Scheuer
Well I?m very insecure with the way we do everything online. Everyone was very patient and kind and they took the time to guide this old school girl through the process. Thanks to each and everyone of you for making it easy for me.
01/09/2024 - Yaw A
, Loan Officer: Shelly Scheuer
It was great working with Shelly and her team in making it possible for me to purchase my first home. They are very knowledgeable in the field and have the time in walking you through each step in the process as securing your mortgage. I highly recommend their services to anybody that wants to own a home.
12/15/2023 - Ryan T
, Loan Officer: Shelly Scheuer
Shelly was easy to work with, answered any questions we had rather quick. She just made this whole process smooth. Definitely would recommend her/ caliber to anyone! Thanks!
12/11/2023 - Bradley L
, Loan Officer: Shelly Scheuer
Thank you Shelly!!..Excellent communication from Shelly, and the whole team!!.. We were well informed, kept in the loop , and Shelly and her team helped with all of our questions about the process..This was by far the best experience I have ever had with purchasing a home!!..Thank you ??
12/11/2023 - Christa L
, Loan Officer: Shelly Scheuer
It was a smooth and easy process with very nice and friendly people!
11/09/2023 - Joseph H
, Loan Officer: Shelly Scheuer
Shelly was great to work with. She answered all the questions I had without delay. She walked me through the process so I understood what I was looking at.
11/05/2023 - LEROY B
, Loan Officer: Shelly Scheuer
Very easy to work with. Clear, concise and open communication.
10/16/2023 - Nicholas V
, Loan Officer: Shelly Scheuer
Shelly is very knowledgeable about the lending process, and provides a very hands-on experience. She is a great advocate for buyers seeking untraditional or difficult forms of financing.
10/15/2023 - Lori D
, Loan Officer: Shelly Scheuer
They were helpful and closing went smoothly.
09/16/2023 - Joshua S
, Loan Officer: Shelly Scheuer
Shelly was responsive and helpful. She kept the loan process moving smoothly.
02/13/2020 - Joseph T
, Loan Officer: Shelly Scheuer
Shelly got us our mortgage when we bought our home and she also helped us refinance now as rates have dropped. Top notch all the way! I would use Shelly again and recommend her in the future to friends looking for a mortgage or refinance!
02/12/2020 - Joseph T
, Loan Officer: Shelly Scheuer
Shelly got us our mortgage when we bought our home and she also helped us refinance now as rates have dropped. Top notch all the way! I would use Shelly again and recommend her in the future to friends looking for a mortgage or refinance!