Very professional and very easy to communicate with. Clear instructions and prompt responses. Everything went smoothly and I was really impressed by the process as it was very efficient. I was also surprised and pleased how quickly the loan funded and closed.

Always responded quickly. We always felt Kevin had are best interest. Answered all my questions. He made everything go smoothly and promptly. Highly recommended!!!! Thank you Kevin!!!

Kevin is the real deal in every way. He is extremely courteous and knowledgeable and and made the process seamless. He checked into each scenario that I inquired about and presented the most viable way forward. I would definitely work with him again.

Very patient, helpful, polite, and very on top of things.

Gret person with a lot of finance experience, patience and support. I really enjoy talking with Kevin and he answered all of my questions professionally.

Kevin was to go to man this whole process. He was very knowledgeable and very helpful. If was always very accommodating.

Very helpy

Great help & very informative!

Kevin was awesome! He is patient, kind and very knowledgeable about the process and the technology involved to move the application through the process. I appreciated working with him!

Kevin was very professional and made the process very seamless.

Nice and easy process.

Kevin was very professional, the way he explained everything was very clear and proper . Kevin was very patient with me and consistent.i was very satisfied.

Great with the process!!

He is very professional and easy to work with.

Very attentive and detail orientated. Easy to reach

He is amazing!! Very responsive and always helpful!!

Showed patience and did not rush me. Explained everything in detailed every step of the way. Communication was great as well informing me is email or a phone call with any updates or changes.

The customer service on refinancing was great , each step a additional team member assigned to help the process

Excellent customer service. Provided valuable information to assist me in the decision making process.

I would highly recommend Newrez LLC for home financing! Kevin Zhu was amazing! He made the whole process so easy with great communication and efficiency. He answered all of my questions and explained everything very clearly.

My experience was easier and faster than I expected.i

Communication and willingness to help was great. Both Kevin and Katie were incredible with the process. Some of the specifics on the information needed made things difficult but that was out of all of our hands. Despite the hurdles, I am happy we were able to get things done.

Kevin was very thorough, very nice, very smart. Great person to deal with.

Kevin was very helpful

Your correspondence when asked

Everyone was vey helpful and explained everything thoroughly.

It was quick and easy, the process didn't take much at all.