Moe was great! Friendly and super knowledgeable.

Polite and professional

It was a simple process from beginning to end. Everyone involved in the process was always available to answer any questions and concerns I had.

Helpful and answered all of my questions.

A pleasure to work with. Very knowledgeable and professional while still keeping it light and comfortable.

Excellent customer service. I was never made to feel invaluable as a customer or as a customer waiting to see the final results of the loan requested. Excellent customer service is an understatement for I receive phone calls just to simply check and make sure I had no questions. If there was information that was needed. I always received a follow up phone call to make sure that I was conscious of the information requested via email. Never did I feel an abandonment or that I was not a valued customer. For someone that has simply pay your mortgage and done their due diligence as a mortgage customer identity come back and have the experience of great customer service when you seek to you utilize equity that you have built it is priceless.

Very efficient and personable.

Very efficient and quick to both fill out forms and get to closing

Definitely highly recommend. It was my first experience doing a refinance and they treated me Super patient and very professional. Explained everything step and were very comprehensive with my needs

Both Moe khan and David Stewart provided excellent service during the loan application and closing process. A number of docs had to be obtained, scanned, and forwarded to NewRez during the process, they both responded very quickly to any questions I had. This was a VA Loan, which required some extra documentation for the loan approval process , and it went very well. Also, I will be interested in refinancing again in the future, if mortgage rates drop to an attractive rate. Its my understanding that the VA has a quick process for refinancing when applicable.

Great communication through the process.