He very professional and friendly. He goes above and beyond to follow-up and keep you informed of the process.

He was wonderful to work with!

Omar follows up very well with the things needed. He made the process smooth!

Omar was efficient, knowledgeable, professional and easy to work with.

Omar was polite, friendly and detailed in his handling of our loan. He was customer service forward, and responded to our questions and phone calls in a timely manner. Omar put us at ease during the process, explaining each step of the process along the way, and checked in with us often until the process was completed.

Omar was very helpful and patient with me.

It was a long road, but the journey was great experience to our changing economy. The outcome was satisfying. Agent we worked with was very understanding and very patient and knowledgeable very flexible. If I was to do this again. I will request for this team to work on my loan. Thanks team Great Job. Specially Lee Butler and Omar Santoyo. My wife and I are grateful and with immense gratitude and our respect to you both.

Omar was always quick to respond to my calls or emails. Listened patiently to my many questions and answered them promptly. Always very polite.

Fuimos atendidos y asesorados por el Señor Omar Santoyo ,la atención fué excepcional, tuvo una enorme paciencia con nosotros , nos despejó todas las dudas e inquietudes que teníamos , quedamos muy complacidos, lo exhorto a que siga manteniendo esa actitud para con los clientes!

Excellent. Very knowledgeable and responsive. Applied and qualified quickly, and didn’t take long to close. Thanks!

Omar made sure I understood everything he was saying. He was very patient with me.

good to work with, very helpfull

Omar is very knowledgeable, experienced, patient and professional.

Great and knowledgeable

Good people to work with thanks for your support ??

Everything was smooth from start to finish. I would definitely recommend to friends/family.

Always professional and patient with answering questions

Omar assisted me throughout the process and answered my questions. Mortgage in my property was a smooth and flawless process.

Omar and Jennifer were both very professional and made this process super easy and painless. The communication was top notch. Omar specifically was the biggest help as we had to close twice and he made sure we got everything in and done quickly. He explained our options thoroughly and it really helped us to make the best informed decision with our loan. I would 100% recommend both of them to all my friends and family!

VERY STRESSFUL TO COMPLETION WHICH I AM STILL WAITING ON CREDITOR PAYOFFS DUE TO SNAIL MAIL. HAD I BEEN GIVEN A CHOICE AS TO PAYOFF CREDITORS WOULD HAVE SUGGESTED DEPOSIT CREDITOR PAYOFF TO MY CHECKING ACCOUNT AND SINCE I PAY MY CREDITORS ELECTRONICALLY THEY WOULD HAVE BEEN PAY OFF LAST WEEK OR WITHIN 48 HOURS OF FINAL CLOSING WHICH WAS OVER A WEEK AGO.

Omar and Michael were very professional and helpful.Our notary Jenae was also very professional and on time.

Omar as well as Gabriela made my process extremely effortless, and made feel at ease.

Always available for all of our questions. Very infomative! Easy process. Thanks so much!

I was always kept informed as to the processes we needed to complete to close the loan.

Thank you for making everything pretty easy.

Great support for the duration of the process.

Thank you for being professional at all times.

Excellent and professional service. thank you!

Honestly Omar was on it and took care of business quickly. All my questions and concerns were addressed effectively and I was certain I made the right choic. Maverick was equally efficient and New Rez followed up to explain the details of my loan. I am very grateful for the team and its integreity. I will highly recommend them. Thank you

Omar was great to work with! He exceeded all of my expectations and kept me informed throughout the whole process.

From the beginning question to final paperwork signing I was always informed as to what was happening. I had a very good experience with Newrez. Thank you

Good okey

Everyone was helpful but at this stage i need to speak to someone regarding with the amounts on the checks They're a few I've been trying to resolve . Thank you, vittoria Dean

Everyone was very helpful and nice getting through the process.

First and foremost Omar was extremely personable and professional. He walked me through every step of the process and even went over the steps behind the scenes with the under writers. He made me feel extremely comfortable with the process and ensured me on the new interest rates. Thank you guys so much for making that the easiest possible process!

It was a great service and super easy.

The professionalism is awesome and the way to help out the customers in every way is amazing can?t ask for something better than the way I was treated.

The process was stress-free and executed very quickly! The team responded to all questions and concerns in a very timely manner. Every step of the process was detailed in a language that I understood! I enjoyed working with Newrez for my mortgage needs!

It was easy and convenient, Omar and Simmon did an exceptional job in keeping me informed about closing. Also closing was easy it was done in the comfort of my home. Nothing but praise for Newrez.

Omar Santoyo was amiable and always returned my calls if I had questions.

Omar was fantastic! I have never had a process run this smoothly. He was always available, courteous, well-informed, polite, and overall pleasant to work with. I would highly recommend him.

Omar was very patient and answered all our questions. Heather was very help at explaining the closing process and keeping us informed. The whole process was simple.

It was easy and everyone was very professional. Thank you very much.

Omar Santoyo was really helpful, nice, & kind. Very professional.

Everyone was informed and responsive through the entire process.

Great communication and very responsive.

Everyone was really responsive and helpful

Thanks Omar for holding my hand making my experience a pleasant one. God Bless.

The online processing & notary coming to my house

Omar and the team is awesome. Thanks for making it an easy process.

You guys did awesome ????Thank You

Very good communication skills ?. New what I was trying to do and made suggestions regarding my concerns on how to accomplish my mission

Jennifer Santinello was Amazing!!! She went above and beyond with everything and really made this happens when we needed it. Can?t say enough about how wonderful she was in this process. Hi.

The process was fast and easy