Alex was knowledgeable and helpful. What I appreciated most was his responsiveness! He consistently responded within an hour to any call or ema—even on a Friday at 6:00 pm!

Alex was amazing. Professional and cared about our concerns and needs going forward with this process

Awesome and Prompt

Alexander is knowledgeable and answered all of my questions thoroughly

Informative

We would say Alex was really helpful and was able to move things along efficiently. His communication was excellent and he was always quick to return calls or e-mails. A total professional.

He was very helpful throughout the entire process. While we were looking for homes and kept in contact to see if we needed any updates on pre-approval letters. Pleasure to work with.

Communication with Alexander couldn't have been any better. He was available and responsive. I had a small window of time to close the loan to avoid a costly move of my belongings into storage. Alex was able to make this happen by working closely with others involved and staying on top of things. He was professional and friendly.

Very knowledgeable. Good at answering questions and explaining in a way that is easy to understand. Quick to respond to calls, messages and emails.

He was very helpful, responsive and knowledgeable.

Exceptional service, transparent communication and was able to get my terms that surpassed the competitors.

It was prompt

This is my third mortgage with nRez. I come back because people there are friendly, rates are competitive, and the online services are easy.

Alex was persistent, kind of drove me crazy with all his phone calls but in the end it worked. He was friendly and provided excellent service. I also had previous mortgage with NewRez so I was happy to go for round 2. Jasmin was very professional, responsive and helpful.

The team responded quickly to any questions that I had and the turn around time was very quick.

Just made it the process manageable without a realtor agent