Geoffrey and the Wintrust Mortgage team were great to work with. Geoffrey was professional, responsive, and very helpful throughout the entire process. I truly appreciate all the hard work and would definitely recommend them for home financing.
03/21/2026 - Gregory Y, CA
, Loan Officer: Geoffrey Rouss
Very professional, and experienced. Best loan officer I have ever worked with, he is a super star.
03/05/2026 - Karine G, CA
, Loan Officer: Geoffrey Rouss
We had very positive experience with Geoffrey. I would highly recommend him if you are purchasing or refinancing a home.
02/10/2026 - Karine G, CA
, Loan Officer: Geoffrey Rouss
Geoffrey was amazing. Thanks to him we were able to close escrow on time. He was very transparent and communicated every step. I would definitely reach out to him in the future or refer him to our family and friends.
01/08/2026 - Marta V, CA
, Loan Officer: Geoffrey Rouss
Excellent experience overall. The service was smooth, professional, and efficient. Communication was clear, and everything was handled in a timely manner. Very satisfied.
01/07/2026 - Marta V, CA
, Loan Officer: Geoffrey Rouss
I had a great experience from start to finish. The service was efficient, communication was clear, and my expectations were met. I would definitely recommend.
12/14/2025 - Deborah M, CA
, Loan Officer: Geoffrey Rouss
Geoffrey was the consummate professional in every way. He kept us informed of current mortgage rates for several years. He was patient and thorough during every step. He alerted us to every issue and worked with us to resolve needed documentation. It was a pleasure to work with him again- for the fourth time! Thank you Geoff!
12/03/2025 - Bernadette Y, CA
, Loan Officer: Geoffrey Rouss
it was easy,and stress-free.
10/08/2025 - Bradley T, CA
, Loan Officer: Geoffrey Rouss
Geoffrey came highly recommended by a friend of mine who recently purchased a home and we're so glad we chose him and Wintrust Mortgage for our loan. He was incredibly helpful, responsive, and made sure we got the best mortgage rate possible. An all around great experience!
07/24/2025 - Blair G, CA
, Loan Officer: Geoffrey Rouss
Geoff’s the greatest. He’s always available when we need him. We’ll never use anyone else and will refer him to family and friends.
05/09/2025 - Katherine F, CA
, Loan Officer: Geoffrey Rouss
This is our second time working with Geoff. He is friendly, helpful, accessible, and always supportive. We love Geoff and will work with him again and again!
04/18/2025 - Jason T, CA
, Loan Officer: Geoffrey Rouss
Geoff is the absolute best; we've worked with him multiple times now and he always goes above and beyond to meet our needs.
11/02/2024 - Kenneth W, CA
, Loan Officer: Geoffrey Rouss
No Comments Provided.
08/09/2024 - Gregory Y, CA
, Loan Officer: Geoffrey Rouss
Great customer service, fast and efficient.
05/07/2024 - Gregory Y, CA
, Loan Officer: Geoffrey Rouss
Very good loan officer with great communication skills
10/05/2023 - Michael K, OR
, Loan Officer: Geoffrey Rouss
Geoff and Alice are the absolute best to work with! Friendly, approachable, knowledgeable and make the entire process as easy and fast as possible.
08/14/2023 - Kenneth W, CA
, Loan Officer: Geoffrey Rouss
Geoff really is amazing, I would never look elsewhere as long as Geoff is with you.
03/27/2023 - Shelby R, CA
, Loan Officer: Geoffrey Rouss
Great to work with. Listened to my needs. Extremely helpful.
03/23/2022 - Samer A, CA
, Loan Officer: Geoffrey Rouss
I had a wonderful experience during the loan process; which is my second loan with Wintrust; Alice kept me informed and simplified the process; she worked around my schedule and was extremely patient; I will definitely do business with your company although your rates are slightly higher than some lenders
11/11/2021 - Abigail K, CA
, Loan Officer: Geoffrey Rouss
The transactions were handled efficiently and quickly.
10/29/2021 - Milo M, CA
, Loan Officer: Geoffrey Rouss
Bit of a slow start, but he really jumped in handled everything great--always there for a question or two.--worked well with the agents and title company. We recommended him to another couple also moving.
08/13/2021 - Donna P, CA
, Loan Officer: Geoffrey Rouss
Geoff is smart, professional, and on top of it all ! I highly recommend him.
06/16/2021 - Elisabeth M, CA
, Loan Officer: Geoffrey Rouss
Geoff always had answers and was responsive.
04/09/2021 - Hakeem F, CA
, Loan Officer: Geoffrey Rouss
Good costumer service
03/19/2021 - Marian z, CA
, Loan Officer: Geoffrey Rouss
Thank you for your excellent support and help in refiancing my home.
It was a pleasure to work with you and will be back for future business .
01/30/2021 - Elaine V, CA
, Loan Officer: Geoffrey Rouss
Geoff and his staff are very professional and customer service oriented. They truly take care of you every step of the way.
01/25/2021 - Joshua F, CA
, Loan Officer: Geoffrey Rouss
Geoff was amazing, available and knowledgeable. We we're looking for a couple of years and he was brilliant throughout.
01/20/2021 - Donald J, CA
, Loan Officer: Geoffrey Rouss
It went well
12/21/2020 - Barbara P, CA
, Loan Officer: Geoffrey Rouss
Geoff and his team walked us through the entire process. I would and do refer Geoff to my clients and friends. They are great!!
11/16/2020 - Claire B, CA
, Loan Officer: Geoffrey Rouss
Excellent customer service!
11/13/2020 - Kevin L, CA
, Loan Officer: Geoffrey Rouss
Geoff was great at answering all our questions.
11/09/2020 - Lori Z, CA
, Loan Officer: Geoffrey Rouss
Geoff and his team are professional and wonderful to work with! Such a relief to have a team of experts on your side through the entire process. Highly recommend.
06/26/2020 - Jason T, CA
, Loan Officer: Geoffrey Rouss
Geoff was the best person we could ask for to help us!
05/17/2020 - Marshall M, CA
, Loan Officer: Geoffrey Rouss
Great experience
05/14/2020 - Gino S, CA
, Loan Officer: Geoffrey Rouss
Excellent experience working with Geoff. Kept us informed which made for a smooth process which is why we've used him a number of times for purchases and refinances.
03/12/2020 - Blair G, CA
, Loan Officer: Geoffrey Rouss
Jeff was great. I highly recommend him.
01/13/2020 - Mindy R, CA
, Loan Officer: Geoffrey Rouss
Geoff is professional, responsive, accessible and easy to deal with. I would recommend him highly.
08/23/2019 - Aaron H, CA
, Loan Officer: Geoffrey Rouss
Excellent service. Geoff is not trying to sell you a product simply because he wants to close the deal. Clearly interested in forming long-term business relationships with his clients. Very consultative, helpful, patient, and a superb communicator. His staff is on top of it. Thank you.
05/21/2019 - Ricky J, CA
, Loan Officer: Geoffrey Rouss
Working with Alice Jarrous was great!
04/05/2019 - Tina K, CA
, Loan Officer: Geoffrey Rouss
Great service. Thank you Geof and team. I was very pleased.
07/16/2018 - Kerry W, CA
, Loan Officer: Geoffrey Rouss
Geoff is great. We were first time home buyers trying to navigate the craziness of buying a house. Geoff was very helpful every step of the way. He explained everything and was so patient with us. Always called back and was prompt with all documents. I really would appreciate his calls through the process keeping us up to date. Thank you Geoff!
06/27/2018 - Jacqueline D, CA
, Loan Officer: Geoffrey Rouss
Geoff provided excellent service throughout our entire home loan process. He is knowledgeable, attentive, and personable. He was there every step of the way and answered every question we had. He gave my husband and I excellent advice and worked extremely hard to ensure that our loan got approved. His team was also great to work with! I would highly recommend Geoff to anyone seeking a mortgage. He is an experienced lender who knows what he is doing and is always a phone call away!
06/25/2018 - Marilyn K, CA
, Loan Officer: Geoffrey Rouss
Very helpful and efficient
05/11/2018 - Konstantin G, CA
, Loan Officer: Geoffrey Rouss
none
05/10/2018 - Jason T, CA
, Loan Officer: Geoffrey Rouss
Great help during homebuying process. Very responsive and attentive.
04/26/2018 - Thomas B, CA
, Loan Officer: Geoffrey Rouss
Geoff was so helpful through the entire procees of getting the loan approval I needed. Thank you.
12/08/2017 - Steven C, CA
, Loan Officer: Geoffrey Rouss
Geoff was very polite and helpful during quite a stressful time. He made the process much easier and less stressful.
11/14/2017 - Steven B, CA
, Loan Officer: Geoffrey Rouss
When I relocated from Denver to LA, Geoff was extremely helpful in getting the required paperwork completed. He found us a good loan package with very reasonable costs. At closing there were no surprises. If you need a mortgage I highly recommend him and Wintrust.
10/05/2017 - Tanya P, CA
, Loan Officer: Geoffrey Rouss
Geoff and his team provide the best possible service - they respond quickly, go the extra mile to make things happen and just fun to work with.! They make the business of mortgage lending bearable! :-)
08/07/2017 - Mitchell U, CA
, Loan Officer: Geoffrey Rouss
Geoffrey was very helpful and knowledgeable, he made things easy and I appreciate all his hard work. I would be amiss not to mention how upset I still am about not being informed of my option to opt out of the lead generator. My WORK email that I used for this home purchase has been completely devoid of any junk mail, as I, like many people, have "junk email addresses" I use for purchases or inquiries that may produce junk mail. Now I have had to wade through HUNDREDS yes, HUNDREDS of spam & junk mail offers just to get to my important work mails. (about 25 or 30 junk mails a day) I cannot express how infuriating this has been.
08/04/2017 - Chikaodi F, CA
, Loan Officer: Geoffrey Rouss
Excellent service, we were treat as family. Thank you Jeff and team for making us a 1st time home.
06/16/2017 - Gregory W, CA
, Loan Officer: Geoffrey Rouss
Geoffrey and his team at Wintrust were absolutely awesome very professional and knowledgeable....GREAT PERSONALITY AND ENERGY!!! Geoffrey took time to answer all my questions, he not only made me feel as if this was only a business partnership I feel that I made a friend. As I was referred to Geoffrey I will highly recommend others as well! Thanks again Geoffrey, you are the man!!!!
06/16/2017 - Saul G, CA
, Loan Officer: Geoffrey Rouss
Great follow-up. Client oriented. Friendly and professional personality.
05/14/2017 - Katherine B, CA
, Loan Officer: Geoffrey Rouss
Great experience!
12/01/2016 - Edward A, CA
, Loan Officer: Geoffrey Rouss
Geoff was very helpful in helping with a new loans and a refinance. I highly recommend him.
10/06/2016 - Susan A, CA
, Loan Officer: Geoffrey Rouss
Very pleased with the service.
09/08/2016 - Ed A, CA
, Loan Officer: Geoffrey Rouss
Geoff was very helpful in seeing our loan through from beginning to end and all the while we working without an agent. His initial estimate of closing costs was very accurate. I highly recommend his services.
07/07/2016 - Tony A, CA
, Loan Officer: Geoffrey Rouss
Excellent experience
06/09/2016 - Scott A, CA
, Loan Officer: Geoffrey Rouss
Geoff has done many loans for me and always gets the deal done.
05/03/2016 - Andrea A, CA
, Loan Officer: Geoffrey Rouss
Geoffrey Rouss and his team were very helpful during the purchase of my first home. Great customer service.
05/03/2016 - Gino A, CA
, Loan Officer: Geoffrey Rouss
The entire process was flawless. Working with Geoff and his associates was a pleasure they were very responsive to our requests and kept us updated through the entire loan process. I would recommend them to my family and friends
05/03/2016 - Marine A, CA
, Loan Officer: Geoffrey Rouss
I am very happy with the services that was provided to me.
04/06/2016 - Jorge A, CA
, Loan Officer: Geoffrey Rouss
Extremely helpful and responsive throughout the process. Accessible at all times and took the time to explain the details in the documents.
04/05/2016 - Michael A, CA
, Loan Officer: Geoffrey Rouss
Great service
04/05/2016 - Miyeong A, CA
, Loan Officer: Geoffrey Rouss
Mr. Rouss was very informative, knowledgeable, and efficient in handling my real estate transactions.
02/23/2016 - Ginger A, CA
, Loan Officer: Geoffrey Rouss
I received excellent service from Wintrust Mortgage. Geoffrey Rouss and his staff were great!! They notified me immediately if there was anything that was required of me, and kept me updated as to the status of my loan. Thanks to them, obtaining a loan to purchase my home was a pleasant experience.
I would highly recommend them!!!
02/12/2016 - Jason A, CA
, Loan Officer: Geoffrey Rouss
Our experience was good. We wish it could have gone a little faster, but it all worked out.
12/20/2015 - Phuong A, CA
, Loan Officer: Geoffrey Rouss
Very good service but not quite in the interest rate. Excellent staff and loan officers as Mr. Rouss and his team.
12/08/2015 - Paul A, CA
, Loan Officer: Geoffrey Rouss
Geoff Rouss and Wintrust were very professional and highly responsive to our needs. The communications were immediate.
10/06/2015 - Pam A, CA
, Loan Officer: Geoffrey Rouss
Geoff is a very nice guy. He is patient, understanding and doesn't get annoyed when you ask him a lot of questions, which is very important for someone who doesn't know a whole lot about refinancing. His assistant Alice is the sweetest person. She is also very understanding and patient. I highly recommend this company.
10/01/2015 - Angela A, CA
, Loan Officer: Geoffrey Rouss
Geoff Rouss is AMAZING! This is my second experience working with him and I honestly don't think I could've gotten through this home purchase without him. He is so knowledgable and really helped me navigate through the entire process, answering all my questions along the way... and I had a LOT of questions. He's an outstanding loan broker and person! I always recommend him to people I know. AWESOME guy!!
09/29/2015 - Luis A, CA
, Loan Officer: Geoffrey Rouss
Wintrust helped us with multiple loans and our closings were on time, smooth, and handled great. Geoff was always willing to answer questions (no matter how small) and extremely available, professional, and knowledgeable. I would absolutely use them again.
09/29/2015 - Harjit A, CA
, Loan Officer: Geoffrey Rouss
My experience was the best. Geoff is knowledgable and guided us through out process and answered any questioned we had.
09/29/2015 - Harjit A, CA
, Loan Officer: Geoffrey Rouss
My experience was the best. Geoff is knowledgable and guided use through out process and answered any questioned we had.
09/29/2015 - Kevin A, CA
, Loan Officer: Geoffrey Rouss
Had a complicated file but Wintrust Mortgage got it done!