I want to thank the different people at Freedom Mortgage who helped me answering questions, and taking the time to show me how to send required documentation in refinancing my place. The transaction was smooth and on time.

overall great process, only negative was there was redundancy early in the process and recommend providing bi-weekly updates as there were several weeks that went by with no status update requiring follow-up calls to the service rep

Really appreciate Samuel's expertise, I was dumbfounded how easy he made it, I spent more time asking random questions than questions concerning the refinance because his assurance and explanation were completely understandable. I actually hesitated for 2-3 years on refinancing because of my experiences in the past, under writers, multiple people calling me, tons of documents, checks and numbers being thrown at me. Everything was explained clearly and concisely. IF THERE WAS ANY COMPLAINT - it wouldn't be with Samuel, but the closer they sent had ZERO personality and if it weren't for the fact that you can't exactly change the closer I WOULD'VE CHANGED THE CLOSER - my goodness, the closer made me feel like I had done something wrong if I wasn't just signing documents. I can appreciate the efficiency of closing but a "how's your day, any questions, have a nice life" wouldn't hurt anyone. Please make this clear Samuel - 10 out of 10, the closer...not so much. Thanks Samuel!!

James started process and communicated very well and advised us of changes in terms. He was able to respond to our needs.

Phillip was awesome-he is a keeper. The overall experience was great-no comparison to my first experience with Freedom Mortgage-thank you for such great customer service and the improvements you have made to provide such care.

My only issue was emailing docs, then being asked for the same documents again, then emailing again and being asked for the docs one more time. Besides that, all was great.

Mr. Powers was very helpful since the beginning of my re-financing process, he would be in touch every step of the process, and answered every doubt that I had on this regards, I would definitely recommend him with all my friends for Real Estate Purposes.

We appreciate Chris reaching out to us to make us aware of the lower interest rates available to Veterans'. We don't keep up on the mortgage world and would not have known without his phone call. We were impressed with his knowledge and concern in looking out for us, and with the quality and speed of the service we received from Freedom Mortgage. No headaches here! Thank you so much!

Overall, it was a great experience with Freedom Mortgage. My spouse and I just happily refinanced with them. The great interest rate and low payment we were able to obtain far outweighed the small humps experienced. After all a mortgage payment is not something to be taken lightly and we understand the lender must dot all I's and cross all T's. To begin with, we had obtained a total of three quotes prior to Freedom mortgage, which is already our mortgage company. Freedom Mortgage gave us the best interest rate and monthly mortgage payment between the three quotes. In addition, during the initial application process William Gerber was great in explaining our options and answered all my questions and was patient as I was also writing down what he was telling me while on the phone . This made the difference in my opinion of great customer service. He was attentive to our conversation and willing to explain further if needed. I had obtained a quote from New American Funding also, however when speaking to the loan officer she never called at our prearranged time saying she was very busy, or I would call her at our pre arranged time to discuss loan options and she would say she had to call me back because she was on the other line. This was a red flag to me and so I determined we would once again go with Freedom Mortgage because of the quoted low payment, lowest quoted interest rate, and William Gerbers's customer service. I'd like to add that after our very first conversation regarding the initial application process, William Gerber stated that he would have our quote ready and call back in two hours to explain it. He indeed called back in exactly two hours like he said he would!!!!! Thank you Freedom Mortgage!

Every person we talked to at Freedom Mortgage (we talked to several) were the nicest, most knowledgeable, understanding, helpful and professional people we could ever ask for. All of them. The only delay in my refinance was due to the title company. Freedom Mortgage is the only company I will recommend for mortgages.

Due to a death in the family we were not able to concentrate on the refinance. Donna was very professional and helpful throughout the ordeal. She went above and beyond to make sure we were able to keep the locked in rate. Without her, we likely would not have completed the VA IRRRL. Thank you very much Donna!!!

I was not sure this was what I wanted to do when I called, but Matthew explained my options and made it clear what to expect etc. Everyone from beginning to end was very helpful, provided information before I had to ask & they were prompt with communication- I always knew what was going on. Everything went as was explained to me and there were no surprises. I am very happy that I did this refinance, I have a great rate, and I am very happy with the great customer service, thank you!

Great communications and time was appropriate. It really helped my family settle in better with expenditures etc. Thanks Kyle and Team

Adam Nall was very friendly and helpful with refinancing my home. Was able to answer my questions and come up with the best solution that met my needs providing options I didn't know about. Feedom Mortgage did all they could to make the process quick and easy. Everyone was pleasant and helpful. Thanks

Brian communicated plainly and was very easy to understand. There was a slight hiccup with my wife originally not being listed on the loan. As soon as Brian was aware he immediately corrected documentation and everything was submitted same day. Great job Brian!

Aaron Gonzalez was clear and concise and I felt confident he would follow through with assisting in closing this refinance. Very professional and his follow up with awesome. Thank you Aaron because I wasn't going to follow through with the refi due to some frustrations. ?? professional. Great associate.

Gabriela was so great about helping me be able to refinance my house. We are so happy that we found this company and had great people helping us through this process. We are very happy with Gabriela and Freedom Mortgage. Thank you for all your help!

Austin was very professional and helpful from the beginning.Other representatives who contacted me were also professional and helpful. I have had great experiences with Freedom Mortgage and have recommended this company to friends and relatives. The only issue I had was a misunderstanding with the final cash out amount but everything else was as expected.

This was the first time ever refinancing a home. While the process took longer than I anticipated, it was pretty painless and I saved a ton on interest.

I thought Brittany Short was very professional and helpful. I really was not interested in refinancing in the beginning of our conversation...but she was very truthful and backed up her claims with statistics and then paperwork. I really am VERY glad I let her give me the all the facts about this refinance.

We needed to restart the process of my loan due to some personal things on my end, but Owen was very quick to reassure me that he could get me back on track with the same interest rates. This was the easiest experience I've ever had refinancing a home. It felt effortless in comparison. I was very grateful that I didn't have to drive anywhere for my closing. The person came to my home, and that helped my schedule. The only thing I struggled with was getting my signatures using the online tool. I had to use my phone because my laptop is only allowed for work use, so that may have made it easier for me, but overall, I am pleased. Owen also worked with me to allow me to not have to pay my mortgage for 2 months after closing and that was very helpful.

Brandon and Freedom Mortgage made it easy and painless to refinance our home and cut our interest rate in half. We would highly recommend Freedom Mortgage to anyone considering purchasing a home or refinancing.

Great service, straight to the point without the runaround.

Very easy process. Continuity with each person I talked with, this made me feel at ease and trusting.

Karen did an excellent job answering my questions. She took the time to make sure I thoroughly understood the process.

Brandon Pinkston was very professional and helpful. I couldn't have been happier. To be honest, I didn't expect to be approved. My loan had been handed off in the past a couple of times. Luckily, it was to Freedom Mortgage. I just want to thank you for the new rate, the caring, the professionalism. I will always be grateful. I especially like the split pay that you came up with. This helps a lot for those on a fixed income. My wife gets paid on the first Wed. of the month and I get paid on the 3rd Wed. of the month. (SSI) It is taylor made for us. Thank you for the new rate. 2.875!

Freedom Mortgage stayed in contact with me the whole way making the process real easy I'm so happy and grateful that this team got me through these tough times especially since we are in the process of getting back on track financially with this pandemic affecting everyone's way of life I really am grateful and would like to thank everyone involved in improving my way of life for my family and myself thank you Freedom Mortgage.

Lydia was great to work with, helped me through out the process with all my questions and concerns. I will recommend her and freedom to all my family and friends. Hands down great experience, without a doubt.

Mr Castro was experienced, friendly and professional. He was always quick to return my phone calls and answered any question I had. He was my "go to guy."

Smoothest process I have had when dealing with closing on a home. I was able to close in another state while on a deployment tasking. All of the steps were simple, uncommon terms explained and all documents I signed were explained prior to me reading them so I would better understand what I was reading.

To Ryan Forbeck, thank you so much for being patient with me, while I made my decision to go forward. You kept me informed, and stayed in touch right up to the day before closing. Well done Ryan!

Davis Choe was very helpful and knowledgeable, and always ready with the correct answer to my questions. He was constantly enquiring as to whether or not I understood what was needed from my perspective, and very ably assisted in making sure I did understand the process. He is to be commended for his outstanding assistance.

Shortly after requesting my VA IRRL through Freedom Mortgage, I was contacted by Karen Simpson who answered all my questions and provided very personable, yet professional advice. After considering all my options and utilizing her information, I decided the refinance was definitely in my best interest. The entire process from answering questions online, talking on the phone, and filling out the required documents using e-sign was very professional and informative.

Thank you for making it so easy to refinance our home. This process was something that should've been done along time ago on my part and when we finally came about refinancing from our first call on forward was a breeze of greatness.

Joshua and Brittany were amazing; they kept me up to date about the entire process! Everyone involved was so kind, considerate, and I truly appreciate it. You all made this process easy for me to understand, and I am eternally grateful... Thank you!!!

Thank you so much to Brian Jensen and his team at Freedom Mortgage! I have a new fabulous interest rate and the whole process was simple and easy - no stress for the first time ever! You have a customer for life!

Thank you Tammy so much for helping us with our refinancing. We went into this not knowing what to expect and immediately put at ease with Tammy's direction. Her kindness and willingness to help us through ever step was beyond compare. Tammy was easy to talk to and never made you feel like our questions were stupid. We very much appreciate her and all the Freedom Mortgage team for making this process painless, smooth, and quick.

TJ Moos was very professional and knowledgeable of the loan. He was very articulate and explained the new loan and the process. He answered all the questions and concerns that I brought up to him. Overall, it was a great experience and TJ made the process very easy for me.

Awesome experience since this is my first time refi. I always thought it was scary but James and Freedom Mortgage made everything simple and easy! Thank you

I wasn't looking to remortgage but Marks call was welcome. I have never had a mortgage company offer to REDUCE my payment. A very good surprise

I appreciate Mr.Bahour providing an unexpected option. I had called for options and assistance due to a recent hospitization. After our phone call I ended up with an excellent refinance

Was left a voicemail message from Tracy Sims from Freedom Mortgage about VA refi loans. Something in his voice made me feel I could trust him to do the right thing. Tracy did not dissapoint. He made the process so easy and with very little to do on my end. Thanks Tracy. I will definitely recommend you to friends and family.

Thank you for making this process quick, efficient, and effortless. I also appreciate so much that you followed up with us right away regarding a change that would have affected our numbers and prompted me to take action (and save money) sooner!

Michael Bradberry has been the most knowledgeable and patient person I've ever dealt with in the mortgage industry. He was kind, informative, and easily accessible when we had questions. He even allowed me time to write everything down. I didn't feel rushed at all.

Geoffrey did great, he was a solid representative. He was understanding and respectful of my time. He answered all my questions and made me feel comfortable in moving forward with the refinance

James Rose was very nice, informative and got me a good interest rate. He was always on top of letting me know what was going on & answering questions. He gets Kudos!!!!

Courtney was a great resource for information and kept us up-to-date on our loan process. She made this a virtually painless process and amazingly fast.

Cecilia was very professional and knowledgeable of the entire process. She made the process very easy and seamless the entire way. With the professionalism that I was shown and the ease of the process I'd be very willing to recommend Freedom Mortgage to family and friends.

Darshan was very good at building a rapport between us. He made the loan process better and easier than some previous experiences. Every step of the way was catered to our needs. Thank you Darshan!!

She was very knowledgeable and courteous. She explained the whole process and even helped in getting me over to the right person to help with my tax expedition. After the process was completed she called to make sure I was satisfied. It made me want to work with freedom mortgage more in the future

Thank you for helping us and being knowledgeable in the area we needed help with! Greatly appreciated!!

I have purchased and refinanced several properties in the past, Freedom Mortgage was the smoothest i have ever dealt with. I salute you!

We have received many refinance offers from many other lending companies but we stay with Freedom Mortgage because of the excellent service and response we continue to receive. We appreciate the professionalism, skill and knowledge of the staff. This kind of consistent high quality service strengthens customer confidence and trust.

He helped me to understand clearly how to process my application and what I needed in order to refinance my house thank you Joseph

Ellen was spot on and within moments of starting my conversation I was at ease. She guided me though the process and was around to help me twice when I had web site issues. Overall the process was great. This is my third time financing my house and yet the best experience ever.

Taylor Leto called me up one day and took me from being on the fence about getting a refinance to having the process started within minutes. He listened to my needs and met all of them without compromise, and when I told him communication was critical in keeping my interest he made sure to call me right away when the process was moving along.

I was very pleased with William Sadar and all that he did for us during the process of the loan. There were a couple of small items that came up during the final abstract dealings. However they were resolved and the closing went off more than prefect. Thank you all!

Very happy with James Beecham & Freedom Mortgage. They make the process so easy, I did all my paperwork while out on the road in a couple days with a couple of phone calls and emails. Set up the closing for when I returned home. Process was done very easy!! Thank you again James Beecham & Freedom Mortgage!

We had attempted to refinance prior to Freedom Mortgage and we were given false information, wrong interest rates when it came time to sign closing papers higher closing costs than were quoted and we were very gun shy to say the least then we talked to David Choe who asked us to give Mortgage Freedom a chance and we are VERY happy that we did. Everything went so smooth and exactly as he said they would, Ms Addison and Mr.Choe could not have been more professional or a pleasure to work with.

I want to thank Freedom Mortgage for helping me refinance my home at an ideal interest rate. They promptly answered any questions I had and explained the closing process in a precise, clear, and understandable manner. This kind of personal attention is not available just anywhere. I'm glad I choose Freedom Mortgage!

Every experience I have had with Freedom Mortgage has been great! They are always there to answer all of my questions and provided some tips as I was a first time home buyer. The refinancing process was simple as well. They handled everything and kept me updated weekly with the progress.

I would like to sincerely thank Carrie Carter for working so diligently on my behalf in getting me over the hump for my approval new interest rate. I would recommend her to anyone who's looking to get a new interest rate.

Nelson Miranda, was very professional and upbeat about the whole process. He was genuinely excited for us getting a lower rate which just made my husband and I even more relaxed and excited about the process. I would definitely work with him again.

Ryan was very helpful with my complex refinancing for multiple properties. He took the time to share a summary of options while managing my expectations with the process.

Thank you so much. Youlanda was very pleasant, kind and respectful . She answered all my questions, followered up on every question I had, and made me feel at ease. Considering I'm an disabled veteran with PTSD, that's a major accomplishment. She is EXCELLENT! Outstanding and who I want to take care of my home Finanacial needs. Thank you

Mark was great. He kept the communication lines open, and was always very responsive to my questions. The whole process was the easiest I've ever been through.

Thank you so much. Initially, I didn't think you'd be able to assist me, having the lien; however, you shocked me. When I saw how the lender and HUD worked it out with a subordination agreement, I was surprised. I knew such a thing existed. I just didn't believe it would happen for me since other companies in the past rejected me and the process. Thanks for all of your assistance. I am happy.

I was very please with the outcome of my refinance with Freedom Mortgage. The interest rate is very good and I will be saving money by paying it off earlier than before. Thanks for your service. MS

Donna kealin was great! Very professional and very helpful. Provided all the information in a way I could understand and she answered all my questions quickly. I'm happy with my experience with Donna.

Kyle is personable and quite knowledgable. He readily answered all my questions and, more importantly, made sure to explain things in terms any lay-person could understand. He did an excellent job of ensuring that I understood all aspects of the process.

We had been receiving ads via text messages and mailed advertising by Freedom for a very low an unimpressive rate. My husband decided to call and after about a 30 minute conversation with James, explaining why we were not interested in acting at that time he asked us to give him an opportunity to meet our needs and expectations and he did not disappoint. We already had our initial mortgage with Freedom so the process was fast, easy and James was knowledgeable and efficient in the process. We are extremely happy with the refinance process from beginning to end. Thank you.

I truly appreciated my experience with Bryan and the whole Freedom Mortgage processing team. My loan was closed prior to the targeted date and it was a very smooth process. Thanks so much for making my first experience with refinancing an exceptional experience. I would definitely recommend your company to family and friends!!!

This was my first refinance as a widow and even though I had gone through refinance with my husband years ago I was anxious about doing it on my own. However, going through Freedom Mortgage was very manageable for me and everyone was great to work with. Thank you!

When I decided to refinance, I spoke with Greg. I explained to Greg I was not very knowledgeable when it came to the process and interest rates. Greg had no problem answering my questions and making them make sense for me. I came into the process stressed about it, but after speaking with him, my mind was at ease, and I understood everything. 100% recommend Freedom to anyone that's looking for a mortgage or refinance options!

We have been very pleased with freedom mortgage and all of the amazing people we dealt with in this process! It was easy and very well organized,the only small issue we had was the the closing was planned for one day and on that day the person coming out to the house to do the closing sis not make it,so then we had to reschedule for another time two weeks later! Which was fine we were just anxious to get it all finished! On the second closing date everything went well the gentleman man was on time,extremely organized and it took less than 20 mins,it was perfect! So thank you to all who helped us and made this possible!!

My experience was mostly through E-mails, but I remember we had a couple of phone calls, during which she was very helpful and understanding of situation. Later when I stated that I wasn't happy with the initial interest rate they offered me, she quickly managed to lower the offer to my satisfaction. I was contacted by many individuals from different departments, but overall I am happy that it resulted in a positive outcome that I was expecting. Thank you Karly and Freedom Mortgage.

All around easy process. Michael was easy to work with and easy to communicate with. He heard my concerns about what I was looking for in a loan and delivered exactly that. I have ready referred Michael & Freedom Mortgage to a family member and I have not even made my first payment!

Thank you for reaching out to my family on saving money and just being at a comfortable interest rate instead in the same spot. Thank for answering my questions and calls God bless

This was our first time refinancing a VA loan. Raj was extremely knowledgeable, fielding all questions with the highest degree of enthusiasm and professionalism. He addressed all our concerns and took the time to clarify his responses when we did not fully understand. Moreover, he walked us through the entire process from the time we would hang up the phone through closing. The entire process was simple, with minimal effort required on our part. We truly felt Freedom Mortgage had our interest at the forefront of the refinance, and we would not hesitate to use them for any future mortgage/home refinancing.

Gary was amazing explained everything in data I'll and made everything very easy. One of the questions on the survey asked about being contacted to answer any questions I may have had I put no, but everything was so easy and pretty much self explanatory that there really weren't any questions I had. Had I had any questions I knew I could call Gary and he would gladly answer any question or concern we I had because he let me know this in our initial conversation. Overall I had an amazing experience wit Gary and Freedom Mortgage.

After contacting several mortgage companies to refinance my Freedom loan under the IRRRL plan i went with Freedom because they were the most upfront about fees, closing costs and other info. Adam was very transparent in his handling of the process and was very easy to keep in communication with. I recommend Adam, the clising Department and all who helped at Freedom extremely highly!

Diana Webb was an absolute jewel during this process. It was frustrating at times to have the same documents requested multiple times (and submitted) by other customer advocates who could not answer questions. Diana was always readily available to help answer any questions and smooth over any issues involving multiple requests. We enjoyed working with her.

I have never had a mortgage company that contacts you when they see they can lower you interest rate on your existing load. That have done this for me three times already. Amazing

I couldn't have been more pleased with the service I received. Jill was great in giving me all the details up front Freedom Mortgage made it so simple that I did everything electronically except for the final signing. I think in total the whole process took less than an hour of my time, including signing at close. I have been really happy with Freedom Mortgage all along and would recommend them to anyone who is contemplating a new or refinanced mortgage.

We felt Freedom Mortgage handled our refi with great organization with a personal touch. Everything that was explained to us happened as discussed. We recommend Freedom Mortgage to anyone interested in purchasing a home. Thank you all for your help and commitment.

I was impressed that I was contacting about lowering my financing. They took over my loan and within a week or so, James called me. Everything was very convenient. I have a very busy life, and James made it to where the closing was done at my house and at a time I specified.

Very pleased with the entire process from the initial application to the in home closing process, very efficient and it was perfect for me

Christian Copper was a pleasure & breathe of fresh air after speaking with a few other freedom reps who didnt not get back to me after the initial conversation. Christian was extremely responsive & knowledgeable. He answered all mt questions & gave me the best option available. The required docs were an ease, he was on top of all paperwork and questions throughout the process. I also had him review mt sons refi and he helped him tremendously saving him money every month and not cost to either of us. The closing process was a breeze for me very quick & convenient. Very pleased!!

Briawna did an excellent job as I have no idea of what went on with the process and she made it seem so easy and spoke to me so I understood the lingo. Thank you!!

I really enjoyed working with Marvin. He was easy to work with, informative and offered helpful individualized care on my situation. The manner in which he answered my questions and explained the loan process is a huge reason why I decided to go through with the loan refinance process. He is a great asset to the Freedom Mortgage team.

Was extremely grateful that Freedom mortgage reached out to me to let me know I qualified for a lower interest rate on my mortgage. The process was very quick, extremely easy and convenient and the person that came to my home for closing was very personable and kind, all while moving through the process very efficiently. I knew I could contact my loan officer at any moment with questions during the process via email, by it wasn't necessary because I was updated every step of the way via email. Thanks Freedom Mortgage and those that helped me save with a lower rate.

Alvin was of great knowledge and very friendly. We had many calls for a refi but Alvin was the only one that made me comfortable to speak with. I am very grateful and thankful to Alvin for the info and the ease of doing this refi. I have passed info of Freedom Mgt. to family and friends. Keep up the awesome work. Thank you!

I liked the ease of the whole process, Mr. Gerber was very professional, explained well, he met everything he promised. I was impressed with the whole process and friendliness of all involved. Thanks...very satisfied.

Nelson was Great!!! INFORMED ME OF THINGS I DID NOT EXPECT. Also the notary for the closing went above and beyond the call of her duty. She deserves a huge hug and a raise!! Thanks to all of the people we worked with.

Amanda contacted me several times in the past and I just played it off as something that wasn't possible of happening. I always have lenders contacting me about refinancing including my original lender. I always was told it was to soon that i needs to wait. This was because I had recently refinance about a year and a half earlier. Amanda showed me that it was possible and I am glad I listened to her. My wife and I are very happy with the outcome and Thank Amanda and Freedom Mortgage for everything.

I enjoyed the clear understanding of our refinancing desires and Mr. Park's ability to answer my questions. Once the application was made, the process proceeded with in the time frame I expected. Thank you!

Omar was very professional, answered all my questions and helped me understand the refi process. While I wasn't able to get a cashout refi, due to credit issues. He recommended the best option for my situation and steared me toward the best option. And gave me great advice on fixing my current credit situation. I really appreciated his professional demeanor and help!!

I have worked with other financial institutes only to get the run around. I am very pleased with Freedom Mortgage and staff on the way they took care of my needs. I recommend Freedom Mortgage to my family , friends, and fellow veterans. It is the people working with/for Freedom Mortgage that makes the experience affable.

Over all very pleased. Especially very pleased with Brianna's knowledge and ability to quickly quote and get loan approved. My only critique is that it was hard to reach her when questions came up during the process. (I gather everyone is very busy at this time.) However, because there were customer advocates reaching out to me during the process I was able to get questions answered reasonably quickly through them. The whole team seemed to work well together.

Joe is a very competent asset to Freedom Mortgage. He sensed our concerns in some areas and patiently listened then reassured us and clarified our concerns. His knowledge and confidence really excelled. A pleasure to do business with!

Jessica was very easy to work with and answered all of our questions and helped with the application process. I encouraged our daughter to call her to refinance her mortgage and she did and Jessica is working with her also! Thank you Jessica Sease.

My Loan Originator was Jane Jin who is excellent! Jane responded quickly to my initial request regarding getting a quote and continued to do so throughout the process. She is knowledgeable, professional and very personable. My customer advocate, Crystal Roberts was just outstanding! Jane and Crystal made this a smooth process by keeping me informed all during the process.....Peace of mind means a lot !!! l

Mr. Carrillo was very nice he aswered every question that we had,even if we asked a couple of times. He was patient and understanding of our time. We would recommend them for your mortgage needs.

The entire process of working with Freedom Mortgage went well. I only encountered on issue and that was corrected and I was able to move on to a very smooth and professional closing. A huge thank you to the Freedom Mortgage!

Until Dalton Reim contacted me. I had not considered refinancing to a lower interest rate, but what he explained made sense. So I decided to begin the process. My husband died in 2019. Since I had not probated his Will, due to Covid-19, etc., I first needed to submit documentation to my county Probate Judge. After completing that process I was able to continue the loan process. Your team was very considerate and understood my position. They kept in contact with me and I updated any pertinent information until closing.

Kevin was very friendly, helpful and knowledgeable. He was able to answer all my questions and explain a few things I didn't quite understand.

Steven was very helpful, friendly and professional. I had one question regarding our monthly payment and he immediately investigated and got back to us. Great job all around.

He was very informative in all aspects in assisting us in getting what was needed in our process of our mortgage application. It is always helpful when someone may assist another who does not have the knowledge or experience in another field.

Arik was fantastic, he was highly knowledgeable and was able to break things down into layman's terms for me so I could understand quickly and effectively. He walked me through the entire process, explored different options both short and long term, and was very supportive and proactive throughout the process. I highly recommend Arik!

Reynaldo Valentin was very attentative and offered different scenarios opened to me in regards to my change of financial status after the loss of my husband. He was patient with my lack of computer skills and helped me to navigate online for my e-signature. Reynaldo provided great professional customer service while putting me at ease with making a large business decsion with out my husband and companion of over 40 years. Terry Gregg also provided excellent customer service, which I value, by being knowledgable, stayed in contact with me, and she either called back or had someone to get back to me quickly with any questions or confusion I had. Overall, I was very satistfied with the refinancing process of Freedom Mortgage.

Freedom Mortgage made refinancing my home so easy, I almost couldn't believe that I was actually finished with the process. Justin Kuo was very knowledgeable & helpful. I would recommend Freedom Mortgage to others!

You all are awesome and we appreciate everything you do for us. Planning on staying with you all as long as we own the home. Thank you very much for all you do for us!!

Was very pleased with Michael's interaction with us, he knew his product and had the answers for all our questions. Cannot say anything negative about our interactions with the rest of your staff, they were all very professional and polite.

The overall process of refinancing my home through Freedom Mortgage was a wonderful experience. I would recommend them to all of my friends/family.

Alan was great! He figured out a way for us to save a ton of money and explained everything so we could understand it.

Miguel is such a professional yet so empathetic to his customers needs. You have one of the best ambassadors for Freedom Mortgage, in employing Miguel Morales. I would do whatever I had to do to keep Miguel on my payroll. He's truly irreplaceable and you should feel very blessed having Miguel on your Freedom Mortgage team. There is nothing I can complain about. What a consummate professional.

I have always been a skeptic when it came to refinancing and always turn the other way. But Jordan explain to me the several options that I had and what would make more sense for my situation. This service I received was more than great and the process was beyond easy.

Freedom Mortgage is honest, professional, hassle free, friendly, accountable and they deliver what they offer in all aspects.

Nicholas was very knowledgeable and helpful while explaining the loan process. We were very impressed with the whole process and how fast everything was done. it was nice to have the Notary come to the house to sign the paperwork.

Everything went very smoothly. I have great praise for all the Freedom Mortgage employees who helped me with this process. Very good about answering questions and knowing what they are talking about. It was easy.

The process went very smooth. Wasn't sure what to expect. This is the first time I refinanced on my own. Freedom made the whole experience stress free.

The process we went through ,which was in my opinion Fantastic !!! i think i have spent more time Buying a car and sinning docs than this loan process! all easy to understand instructions ..

Thanks very much to Frank Arena. He went above and beyond my expectations of the refinancing process. He answered all of my questions and pointed me in the right direction to have my documents in order ahead of time. Thanks Frank!

Eric Desmarais was extremely helpful, always communicating clearly and quickly resolving any problems. He promptly answered any questions and kept us informed during the process. We appreciate his work!

Were extremely saitisfied with Freedom Mortgage is one of the best.. They are very informative up to the last minute I give them TEN STARS **************

I have been with Freedom Mortgage for a long time also I have done VA stream line refi with them more than once and they have always bent over backward to give what I wanted. I will stay with them until I pay off the loan.

The process of going through and obtaining the new loan for my house was fairly smooth and easy. One small glitch occurred due to an error on Freedom Mortgages end. My original closing date was was postponed by two weeks. However after contacting Freedom the issue was resolved quickly and the closing completed without any further interruption. Once contacted Freedom did and excellent job in communicating the issue and reassuring me that my original rate and loan details remained the same. I am very pleased with the rate I received and the overall experience. Thanks Freedom!

The whole process went very smoothly and resulted in lower monthly payments. Youlanda Chung was great throughout the process. I appreciate her helpfulness to get this completed.

Thomas Spencer knew task at had guided me the pre- application process, and kept me informed of the status of the application. Thomas connected me to all parties, involved in my loan. Great Unit overall. Thank You.

So grateful that Chris reached out to tell us about this opportunity to refinance. I have never worked with a mortgage company that truly has the customer's interest in mind. We Will definitely look to use this company again for our mortgage needs and if anyone needs a recommendation.

If you want a stress-free Mortgage Loan, Freedom Mortgage is the answer. They have a reasonable process and it's very easy to get your questions answered. I truly liked being able to call and talk to a real person who was very knowledgeable and helpful. I have participated in the closing process over 5 times and dealing with Freedom Mortgage has been one of the easiest closings I've experienced. David Hood was my agent and everything happened exactly as he said it would. Overall I'm very pleased with Freedom Mortgage.

I was reluctant to refinance because I thought it would be too much work. Bruce made it super simple and pain free. So glad I did not blow off his call!

It was a very easy process to refi our interest rate. I even had to reschedule the first closing date due to a family emergency and then rescheduled it at a later date. They were very helpful and they communicated with me very well. This is our third refi with them (lowering the interest rate) and it has been easy every time! I would highly recommend freedom mortgage, especially those with VA loans!

This was the smoothest process ever. All the representatives involved were extremely knowledgeable and pleasant. I was shocked how well the whole process was handled. Great job!

Mr. Lodge was open and honest about what he could do for my family and me. He did everything in a timely professional manner, and I would seek his services in the future.

The process in working with the team was fast, easy, and ran smoothly. All my questions were answered, and the terms and conditions were clearly outlined for me. I had ample opportunity to review documents, and they were flexible with moving my closing date a little farther to the right to accommodate some changes in our schedule.

Thank you for your help and phone call to get us set up for a lower interest rate. It was totally unexpected and we are very satisfied with our service.

Harold was fantastic! Answered all of my skeptical questions, was very patient, professional, and informative! An excellent salesman as well (it's an art). He made me feel very comfortable with applying.

Angela Sharrett was very attentive to my work hours and was able to contact me on the dates and times I specified. I truly appreciate the focus applied to my particular need in refinancing multiple homes to lower rates, saving my family's financial budget loads of money. Thanks!!!

I appreciated the timeliness, thoroughness and professionalism Scott showed at the beginning and during the process. He explained my options carefully and gave me just enough detail to make a decision.

Thank you Adam Sawyer for helping me refinance my loan with Freedom Mortgage! This process was easy, quick and painless! You were friendly and professional the entire time. You answered every question I had and helped me to understand exactly what was going on. I would definitely use Freedom Mortgage and Adam Sawyer again, if I ever need to finance a home again. Thank you!

This was the easiest and smoothest lone closing that I have ever dealt with. This is not my first home and I am a former real estate agent so I have been through many loan closings. None of them have went this smooth and this fast!

Corey is very professional and was able to sell to me to do business with freedom Mortgage and he was able to deliver what he promised to me, although it took too long almost 6 months . Am happy and I would refer a friend or a relative to do business with freedom and with corey for sure.

Like always quick to call me when he can lower my rate keeps me updated throughout the process and they're very eager to reach out and ask you if you need help highly recommend.

I've done two Mortgages and a refi with Freedom Mortgage and the process has always gone so smoothly. Everyone I have any contact with has been great; very knowledgeable and caring. You're an awesome company to work with. Thanks

Mr. John Steinberg sealed the deal for me. He broke down the costs and the benefits in a way that made sense and wasn't complicated. I challenged him to convince me that I was getting a good deal. He not only convinced me, he reassured me that Freedom Mortgage is looking out for all Veterans. Great job Steinberg! Thank you for your patience and perseverance.

All the Freedom Mortgage staff and process made everything too easy to apply and understand the rates and information pertaining directly with our details. Direct and truthful details that were critical for someone like me to make a decision, if anything had been confusing it would have made it impossible to decide whether to refinance or not. Sometimes these things can be difficult to understand and keep up with all the information that transpires through this process but it was all comfortable and clearly administered to us by the company staff. Thanks, we really feel like we got a really great contract at the best rate, saving us money in the long run, we love Freedom Mortgage.

Freedom mortgage was a game saver for me and my wife, and the work ethics of the individuals were so professional, efficient, and very customer caring.....Kudos!!!! Awesome job.

Freedom Mortgage exceeding my expectations at every level. It was the most seamless and efficient experience I've ever had on a home refinance. Thank you Francis and Freedom Mortgage.

Freedom Mortgage is an awesome company for your financing or refinancing your home. Joseph Longo was very efficient on telling me what I need to do and explaining the loan process. I definitely recommend Freedom Mortgage if you need a home loan.

All individuals involved with the loan process were very professional, kind and courteous, including the title folks / closing.

Jose was very helpful and knowledgeable. When I reached out with questions via email I had my answer within a couple hours. I felt that he was honest and sincerely wanted to make the refinancing process go as smooth as possible.

Geoffrey was very patient with us & took extra time to explain in detail the process of the information required & what we could expect. He explained the next steps to follow & what he needed to do to to proceed and complete with the application. Thanks

The entire process was outstanding. A lot better than expected. The customer service was excellent. The response to my questions was timely and right on the money. Overall Freedom Mortgage made the entire process worry free. Will highly recommend your services.

Cameron was awesome. Process was so easy and great communication. I'm in the mortgage business and this was so much better than our process. Would use Freedom again for another mortgage. I liked that the term didn't restart.

I was very happy for us when Freedom Mortgage Co. contacted me for this Stream line at this time when we need some relief.

Being a disabled veteran, Freedom Mortgage gave us the help we needed. We are great full with the service provided and would like to thank Mr. Lopez for his help with our Streamline loan. Freedom Mortgage help us lower our interest rate to help us save money and get back on our feet. Thanks again for all the help.

Excellent experience all around - exceeded expectations. This is my second loan with Freedom and won't be my last.

This was my 3rd attempt to refinance my home. The 1st company drug me along 5 months before I cancelled. The 2nd company promised me all sorts of goods and failed to come through. Finally I went with my current lender,Freedom, and you guys delivered fast and efficient. No stress at all amd lightning fast closing. Thank you for the super easy process.

Leo was very helpful, he answered all my questions and explained the streamline process to me. He provided excellent customer service. He is the reason I made the decision to move forward with the refinancing. The closing officer was great as well. She explained every form that had to sign and answered all my questions. The entire closing process was 30 minutes.

Daniel was very courteous and efficient in my refinancing process but due to the fact my home is a manufactured home I got a bit higher interest rate than what was the current market at the time of loan application butSatisfied with the overall experience and Freedom Mortgage was my mortgage lender before this refinance as well and and looking forward to continue doing business with Freedom Mortgage thank you very much

I was very surprised I got approved even after Megan told me I had a good chance but I did not believe her because I had been turned down by 6 banks. I owe her a big apology. Thanks Freedom Mortgage for giving me a chance.

Joe turned our bad experience completely around. Everything went well as we were promised. I must say a word about our notary: India Williams was the most organized person I ever seen. She had things so organized it took much less time than expected and she was not one bit in a hurry and answered all questions very professional!!! Thanks Joe for the call I almost didn't answer. You have renewed my faith in financial institutions and will recommend Freedom Mortgage anytime I can.

Thank you for helping on the future of my family

Tom Carlley was excellent to work with, making it very easy for me to do a re-fi. I'm hard of hearing and telephones are an issue as I depend on lip-reading for accurate speech discrimination and he was very accommodating to that need! I appreciated that very much!

Megan was extremely helpful throughout the entire loan process. I really appreciated her patience with me, I have trouble hearing and Megan was super nice to repeat the words that I couldn't hear or understand. Thank you so much Freedom Mortgage for helping out our Veterans.

Everything went pretty smooth, but there we some inaccuracies. We were told our loan would not be restarted at 30 years, but match the remainder of the loan we were replacing. We were also under the impression that the $1000+ was going to the loan, but we found out at closing that it was going to be paid out as a check. None of these were big problems in the end, just not what we talked about during the process. Also, our original loan took a payment from us right before the loan was paid off, so the amount the loan paid off was a payment too high. I hope we get that refunded..

Mr. Arena was very knowledgeable and helpful through the process of our refinance. Any questions I/we had he had an answer to. We are grateful for his professionalism and assistance in helping us to refinance with Freedom Mortgage.

Freedom Mortgage has been great and get in contact with me if there are any problems and they always answer my questions when I call them

En pocas palabras puedo decir que estuvo excelente y muy atento en todo el proceso.

Fantastic experience. Alejandro was extremely personable, professional and easy to talk to. He was easy to get in contact with and always had an answer for me. Couldn't say enough good things about my experience with him.

Cole was excellent at providing us with the answers we needed. He was always available to be reached by phone and was very personable, answering every call with my name since he saw who was calling. That personal touch made it a great experience.

When I first spoke with Jesse Parish on the phone, he went over all areas of the loan process, including what documentation I would need to supply. He was VERY THOROUGH in everything! I would totally satisfied with my re-financing process!

What a fantastic experience from start to finish. No BS no hidden or unexpected fees. I would totally use freedom mortgage and Mark Kueny again.

I have been impressed with Freedom since they did my first refi and will continue to work with nthem in the future.

I am very happy that homebridge Financial sold my loan to Freedom mortgage. Freedom mortgage seems to be a much better company. I am also grateful to mr. Spagnolo for contacting me about the veterans refinance offer.

Alden Spears and each representative we spoke with from Freedom Mortgage was knowledgeable and kind. If we need a mortgage or refinance in our future we will contact Freedom Mortgage. That is a compliment. Typically we bank with USAA for our financial needs, but Freedom Mortgage has proven to be a great option!! Thank you!!

Freedom Mortgage saught to make sure I was in the best financial situation. They went through all measures to contact me to advise of better options and I am greatful. They contacted me to get a better rate and reduce my payments monthly. They are Awesome!

Ellen and the entire staff of Freedom Mortgage were Superb! I highly recommend Freedom Mortgage for all home purchases!

We were impressed with the way Freedom Mortgage stayed on top of the new, lower interest rates & approached us about reducing our loan. Especially because it wasn't that long ago that we had lowered our payments. We like the amount of money we are saving on interest. As a couple on retirement Social Security, it's nice to save a little extra, every month.

My wife and I had received a few postcard advertisements stating that we could reduce our loan rate. At first we just placed them in the recycle bin and went about our business. Then one day I read the entire advertisement and I decided to call the toll free number. That's when I met Benjamin Ross; he asked all the right questions including the one asking if we had an outstanding loan with a higher % rate and we did. He worked the numbers and showed me how that loan could go away, be added to my current Freedom Mortgage loan and still have a lower rate than we currently had with Freedom. In six weeks I payed off the higher loan saving over $700.00 a month. With that money I paid other smaller bills and this next month I will start to reduce the principal on our new loan and still be able to stash away some money for our next cruise. I am a happy camper or better yet, a happy cruiser.

I greatly appreciate working with freedom mortgage for our home. We were first time buyers, and to have representatives who are always patient and thorough gives me confidence. Through the pandemic, we were fortunate to not suffer job loss or income loss. So we continued to pay our mortgage as usual. A representative called me, just to say thank you for continuing to make payments during the pandemic. I really appreciated that, and needed that positivity! Thank you for your service.

Alvin, was extremely helpful during this process and help explain the cost saving both short and longer term to my wife in a way that I could not. He made this process extremely easy, the only thing I did was call him, sent 4 doc to him and a noble Notary was at my door! I had freedom mortgage in Florida and went to other company. Never again.. best mortgage company for active duty military.. never leaving this company again! BZ

The process to refinance was quick, and easy. I would definitely use freedom mortgage's help with any future home purchase or refinancing again!

The process was seamless and exceeded my expectations.

Benjamin Ross was very helpful throughout the process. He does an excellent job. He gave us updates and when I asked questions, he took the time to answer them. He was very thorough. Thank you!

Amanda was very professional and took the time to explain the process to me fully. I can't imagine using any other financial institution to refinance my home. Amanda and the whole team were a joy to work with, and I will recommend her and Freedom Mtg. To anyone looking to finance or refinance their home.

I was not initially interested in refinancing my mortgage again, but Alexandra made it clear little would be required of me. The process required a maximum of 30 minutes from me, including closing! That was the easiest refinance ever! The cost of the loan was exceptionally low, and my break even point is just one extra payment. I now have a great rate, allowing me to apply extra toward my equity.

We are so pleased with how seamless our refinance went. Wonderful people and would absolutely do business with them again.

John was excellent, he promptly returned all phone calls and e-mails. He checked in with me as the loan progressed to explain what was happening and what to expect. I've had many mortgages over the 50 years I've owned property. John was the most efficient and responsive loan officer I have had. The whole Freedom Mortgage process was the smoothest and easiest I have ever had. I highly recommend John Partain and his Freedom Mortgage team!

Alan told me everything step by step on our first call and that's exactly how it went no surprises or stress. I received updates by email and call both of which I preferred and helped me stay up to date. I was contacted and updated at every step. I am so happy with the process and the complete availability of the company.

We were very pleased with our experience and how much we will save with the refinance. It was great that we could have the closing in our own home.

I still am trying to find the "catch". Freedom mortgage purchased my loan at a considerably high interest rate and immediately asked me if I wanted to essentially cut that rate in half, without having to add any additional time to my loan. Everyone who I spoke with during this process was professional, knowledgeable, and seemed genuinely interested in making sure that I was comfortable and understood the terms, process, etc.

We were very happy with entire process. James was very knowledgeable and explained everything. Also, we couldn't believe how fast and easy everything was. We will definitely be recommending Freedom Mortgage to our friends.

Chris was very professional and extremely helpful. He returned all of my calls almost immediately. Would highly recommend him.

Alan was great from the start. He spent a lot of time with my wife and I, answering questions, going through the process, and helping us understand what a great deal this was for us.

Refinance process went smoothly. Richard and all other individuals involved with the process were professional, courteous and communicated well.

I started with Freedom several years ago, and was particularly impressed with the professionalism and focus on the customer (me) shown by my first Loan Officer Lance Barnett. William Marshall did not have to work as hard as Lance did, and this I perceive is a result of a management philosophy that had the Wisdom to promote Mr. Barnett and improve systems to assist Mr. Marching. Keep up the good work! Growing and tending your people to remain focused on your customer is hard (and like a garden) never ending work as the years go by.

it was fantastic, closed a lot sooner than we thought and everything was so smooth

Everyone that helped us was very informative and I never felt lost in the process . They gave us great deal, we closed shortly after it was very convenient

Mr. Miranda was very professional and thorough. He took the time we needed to make sure we understood the refinance process, so we could make the most informed decision for our family. Should we be in the market again we will definitely utilize his services. Thanks Nelson!

Everybody involved was awesome

John was very responsive and answered all of my questions in a timely manner. He was professional, but at the same time friendly, and my interaction with him made my refinancing experience more pleasant.

Michael was very knowledgeable on the first call and was able to get the process started quickly I wish Michael was able to be the primary person following through the entire loan process

I did not think I would be able to refinance after only 2 1/2 years since purchase. Your people contacted me and I asked if I would like to saying I would save money so I did.

Everything was great and fast. Only issue was the closing docs wrong the first time but it was fixed and I am so happy to save lots of money now and in the future. Thank you and you have made my everyday life better and more affordable. Wish you many blessings!!

Linda was great! She was able to get this all taken care of quickly while my husband was home on leave, and we appreciate that!

They did a very well pleasant bringing to my loan. I'm looking forward to refer them to others to take upon these great opportunities.

Nhi Nguyen was very professional & friendly in explaining the lower interest process & why I was eligible. She was also patient in answering my questions even after I had repeated her answer to make sure I understood the information. Mr. McCarthy, I think is first name was Shayla, with Inspire Closing Services, was very nice. I appreciate him calling me when he was running a few minutes late. He also was patient & explained each document that I had to sign

This has been the best finance that we have ever done over the years about 7 re finance / loans at age 75 > I applaud you for stepping up to the plate and making life simpler! Thank You ! Don Peters

Every one was amazing and very professional. I stayed with same morgage co and just refinanced. Love this company

Stephen Stahl was very helpful and upbeat about our application process. He was knowledgeable and able to answer all our questions. It was a good experience.

The entire ReFi Process was very professionally handled and expeditiously processed. Simone Wood and the entire Team meet all of our expectations. Freedom Mortgage Rocks!

Julie was great. The efficiency we experienced made the loan process effortless whic was an upgrade from previous finance processes.

Melissa, you did a great job in walking me through and explaining the process to me. The entire process was smooth and seamless.

Best mortgage experience I've had. Cong-Phillip Le was exceptionally helpful. Thank you.

Jacob Torres was very professional and thorough. He was quick to respond to my emails and made the streamline painless.

Brad was great to work with! Very professional and informative of whole process!

Excellent, customer focused service, Cassandra and Pierson exceeded expectations!

No problems with process

Everyone that I had contact with during this process through Freedom Mortgage was friendly, helpful and knowledgeable about the refinance process. All of my questions were answered by friendly, well advised people. I'd recommend Freedom Mortgage to anyone researching for a mortgage loan and/or refinance. This was a non stressful transaction.

Joseph Raffa was direct honest and that made me go with freedom mortgage I dealt with another bank before freedom and it was a nightmare and freedom mortgage was the the much better experience by far Thank you Mario Leone

Mr. Mottley and the Freedom staff associated with my refi were very courteous and responsive, and I enjoyed dealing with them.

Glenda was fantastic. Loan documents listing 2 different cities as our address and # of times it took to correct it was not.

Very pleased with the whole application process. was surprised to hear from Stephen about refinancing this home as we had recently purchased the home and had a great already. happy we refi'd with your company and would recommend anyone I know to talk to your reps.

The "refi" experience for my recent experience went very well. I hope I might be as lucky for the next opportunity to "refi" my loan. The FREEDOM MORTGAGE T treated me on a professional level. I'd recommend this group to all.

Very professional and kind.

Outstanding customer service!

Basil was so helpful and answered our questions in a timely manner. Everything was done fast and easy

Our loan cost calculations were incorrect as we did not have the actual cost of the loan until our closing appointment.

He was very knowledgeable and kind.

Phillip was excellent. He was knowledgeable and answered all of my questions. I would want to have him the next time I need a loan.

A good expirence

It was an Awesome experience from the beginning to the end!!!

We are very satisfied!

Darrick was very forthcoming with all details involving the loan and application process. He definitely exceeded my expectations. I am just beginning with Freedom Mortgage but have a feeling I will like them a lot more than my previous lenders.

Great experience! It was my first time refinancing on a mortgage, Freedom Mortgage made the process easy.

All was done in a professional manner. Good job!

N/a

Zachariah Fawaz was excellent. It was processing that was the issue surrounding still unresolved problems with HO insurance

Eric was wonderful. I am not a patient person; I also tend to stress easily. Eric was wonderful answering my questions and handling any issues. Thank you Eric

The process in general was very good, but the closing process was confusing. The initial signature date did not happened and never we received explanation on this.

The quoted payment on phone was lower then the payment on the documents. Same interest rate just payments were higher when I signed almost like it was not worth the time and paper to fool with.

Mr Leone was very professional, informative and knowledgeable. He answered all my questions and that's what convinced me to continue with Freedom Mortgage. Great asset to the company. Also the rest of the Freedom Mortgage team did a awesome job! Great Job!

The refinance process was fairly smooth and easy. Everyone was professional and helpful. Overall great experience.

This refinance went much more smoothly than our last one. Vincent was very knowledgeable and answered all my questions.

Our original home loan was with Freedom Mortgage. We were able to refinance the loan at a lower interest rate. We also decreased the life of the loan from 18 to 15 years. All in all, it was a great experience and we appreciate the professionalism of the Freedom Mortgage employees. Thank you!

Matthew.Caya is very customer focused and helped me to get the loan process into closing. It took 3 months due to underwriter response.

She's direct to the point and speak clearly and very professional.

He was very helpful and gave me a good deal that was ne expected

The mortgage process was very easy and precise. Everyone I dealt with was professional and courteous and helped when I needed answers. Thank You!

Very pleased with Freedom Mortgage. Lot of talk goes on between neighbors, friends, and family right now regarding mortgage refinance. I am always telling others that nobody beats Freedom Mortgage on service and I tell them how Freedom Mortgage lets me know when I can save money by refinancing. All I ask is that you don't quit the service you are doing. I brag to everyone so I am sure they would love to tell me something bad about Freedom Mortgage just to rain on my parade. Keep it up, thanks for the savings!

From beginning to end, each person I dealt with was very professional and courteous. I highly recommend this company to anyone purchasing a mortgage loan. Thanks

Great team! Thank you for a smooth process.

Extremely tolerant, patient. knowledgeable and willing to go the extra mile to give you the answer you need.

We were fine with everything except the first documents we signed we apparently prepared wrong so we had to sign a second time

Jeddiah was very informative and went step by step with me. He was very patient with me on all my questions. Would want to work with him again

Justin was helpful, courteous, and knowledgeable about all aspects of the loan process. He was always prompt to return calls and answer questions

I was having a problem submitting the correct documents for one of the requests. I called him and asked him to take a look at what had been submitted. In addition I told him of other documents that I had. If he had not taken the time to look at the file, we would not have closed as soon as as we did. He helped save additional time.

He did a great job explaining everything and helped me through some tech issues on my end. The whole time he was professional and courteous.

Simone was very knowledgeable about the process. She was very patient showing me how to send the needed documents back to you using my phone. Simone is a definite asset to Freedom Mortgage.

MAtt was great to work with and easy to understand.

Easiest refinance i ever had done thank you and your team for all your help. CLINT PATZKE

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Very Appreciative & Thankful. These are just two words to express our thanks to Max Kimball and the Freedom Mortgage Team. You all made the process a pleasure to go through. The regular emails, calls and letters received during the process, kept us informed of the step by step process, which therefore made it a successful closing. Even the closing representative was awesome to work with. Thank you again for the opportunity to refinance with your establishment.

thank you

Excellent customer service, explained all info. Made sure we got a tate close to what we wanted

Mr. Ramirez never called us back after quoting a higher mortgage rate and saying he would get back with us. We actually had a different individual contact us a few days later and we received the current mortgage interest rate as expected.

No comments!

Mr. Solar is a very knowledgeable individual...answered my questions without hesitation, provided good advice on my options and explained the process in clear and concise statements. He took the time to answer questions and showed patience with my lack of knowledge in the refinancing process. He even gave advice and technical information to me so that I could use my phone to photograph and send documents he had requested.

He was very nice and answered all my questions.

Thank you

Brad was very friendly and professional, explained everything without pressure, everything was clear and well explained since we begin speaking. Very easy process with 0 stress, I really really 0 stress. Brad did a great job! Thank you for your help and guidance.

I was glad to get a reduced rate, however I had to submit two different applications and signed two different documents which delay my closing. I also have to several calls but I didn't get response back

Alvin did a great job in assisting me with information about the interest rate and mortgage process. He followed up to see if I had questions.

Great experience once again with Freedom Mortgage. Emilee Wilson was extremely professional and a pleasure to work with.

On the ball. Stayed in contact. Very Professional.

Outstanding experience! Couldn't have been more satisfied with the loan experience. Everything was explained up front and the process was very smooth. Great job by McGarret Lansiquot.

Except for minor klatches the Mortgage process was extremely satisfying, Brendan did a fine job

Thank you so much for your hard work in providing me with a best refinancing mortgage deal. I'm glad to have Mortgage Freedom because it will help me save some money. Thank goodness!!!

OUTSTANDING PERFORMANCE FROM FREEDOM MORTGAGE STAFF, PHENOMENAL PROFESSIONAL SERVICES..... THANK YOU!!

Thank you for assistance Timely expected savings overall satisfying experience

Very impressed with the refinancing of my home with Freedom Mortgage A+ experience.

The first closing company was very rude and missed the appointment. I had to reschedule and it pushed it out after I took a 1/2 day off work for nothing. I was told they would make it right but nothing was done except I refused to let the same company come out so they finally sent out a different company

thank you.

Simone Wood and freedom mortgage really took care of me during my refinance process. I didn't think that a mortgage company could be so professional. I will recommend them to anyone. Thank You very much. John A.

Ian Garrison treated us well...very patient. Answered all of our questions. Great folks to have a mortgage with. Better than most. Still a bit slow with some processes and awful to get anything done on the phone. Good with email and postal service mail. Overall a caring and dedicated mortgage provider.

Joel was great the whole team is fantastic and the closing was very quick.

Joseph Ertler was great answering my questions and explaining the refinance process. It was great that he used terms I understood and broke down how much I'd save in the long term. I also like that Freedom Mortgage provided a notary to come to my home for closing during times that worked for my schedule.

Eric did a very job getting the loan process from start to finish.

Mr.morales was very helpful and patience with me he was very professional and kind

Great to work with. Explained everything then sent it all in an email so there was no questions.

The process and the staff were very informative and professional. Everything went smoothly.

When I first called in to re finance I got transfered around 3 or 4 times. Got jerked around. Finally talked to a guy In FL where I live after 10 minutes with him he said I couldn't refinance my home. Then I got mad called back again then the person said sure we can do that! You're customer service sucks. I must have made 12 phone calls. If I could have re financed with another company I would have. After punching. About 5 of your employees teeth out.

Thank you

The proactive approach of engaging clients is much appreciated. The loan process is also so easy, it almost seems to be too good to be true, and then you close!

Mark Hammer was very helpful and very polite. Mark understood all of our questions and answered every single one of them. He is a really good asset to your company!

The re-finance process was great but trying to contact my loan officer after the closing has been impossible and very disappointing

Karen was a great help and she was very knowledgeable.

David Paredes was very helpful when I called him! And Thanks For That