Freedom made refinancing easy. I put off calling thinking it was going to be a hassle but it wasn't at all. We even closed early.

Michelle was professional, friendly and knowledgeable of all aspects of my refinance. She was very concerned in the accuracy of our documents and did an outstanding job in getting everything completed. Here communication was excellent. You need 10 more like her. Please recognize her publicly for a job well done.

I really appreciate Diane for watching my loan and taking time to reach out to let me know she can help with a lower interest rate even though loan was just done 10 months ago. She knew she could help me in the long run.

Very satisfied with the whole process. This is second time we have used freedom in the last year.

Ms. Charneco was able to answered all my questions about my refinancing and loan processing. She make me feel very secured about my financing decision!.

Monique was great! She was very prompt in responding with a very professional attitude and in an extremely helpful manner.

Louie did a great job! Very pleased with his straightforward and honest feedback during the process. He responded to my questions quickly and succinctly. Very satisfied!

Alvin was amazing to work with. Very responsive and knowledgeable. Definitely warned my business and would recommend to anyone.

Kudos to William Plante, who was always immediately available via email and who was extremely knowledgeable at all times regarding my specific mortgage process and timeline. Outstanding employee.

Michael did a great job explaining the details of the mortgage (refinance). Very friendly and knowledgeable.

The WHOLE Team did a great job! It sure seems to be an awful lot of work just to lower my rate a .5%. Thanks for making the process nice and neat! Kudos to the whole Freedom Mortgage Team!!!!! Respectfully, Jim

Angela Sharrett was so pleasant to work with and a true professional in explaining everything that needed to be done throughout the whole refinance process.

Great positive work ethic. He helped me with all my questions and more. Keep up the great work

Freedom Mortgage, you all be on point! I refinance refinanced the beginning of the pandemic, and didn't know I was eligible for another refinance after 7 months. You all went above and beyond by contacting me via phone, email, and mail to let me know it's time. Thank you! I've never dealt with a mortgage company like you all ever before.

Working with Freedom Mortgage, more specifically, Kellie Merrick, has been one of the best experience I have ever encountered with a mortgage company. I wish I had known about this company prior to purchasing my first home. I highly recommend Freedom Mortgage for any Veteran!

My experience with Theodore Smith and the processing of my mortgage was outstanding. The entire process was very quick and easy where I didn't have to rush or even have that much work to do. Excellent

We didn't think we would have been able to take advantage of the program. After speaking with Mr. Watson he assured us that it was possible abs made the process very easy and made us feel comfortable through everything. We really felt at ease with the lady who completed the closing as well. She was nice and easy going abs explained all the documents prior to us signing.

Freedom Mortgage made the process very easy to do a socially distanced refinance. Very professional. .

Great refinancing experience. Everything went smoothly and we received the service and product we wanted.

The process of refinancing our existing loan with Freedom Mortgage was easier than I anticipated. Jared was very professional and answered all our questions. Jared was very responsive to our voice mail messages.

This is the second time we have refinanced our loan with Freedom Mortgage. They are the best in the business. They let you know when rates drop and ask if you would like to finance. Every person who you talk to are excellent making sure you understand the process. They always save you money and closing is always on time. Highly recommend!!!!!!!!!!!

Our experience with Freedom Mortgage was easy and pleasant. Everyone we've interacted with was a true professional. I feel like we have a partner in Freedom Mortgage in addition to a reputable lender. We have been with Chase Mortage for over 15 years and have never received the kind of service and attention that Freedom Mortgage provides.

Easiest closing ever. Everyone was excellent. Ryan is a home run, Thank you

The process was easy everyone was very courteous and professional. I would recommend Freedom Mortgage to anyone

Dane Gill was very helpful and always professional during my loan process. Freedom Mortgage has been readily available for any questions regarding my loans in the past.

Tom was very personable and always made me feel like he had plenty of time to discuss my loan. I appreciated his enthusiasm and knowledge of the loan process.

Great customer service! Only thing we thought we would receive funds in the amount $200 at the closing of our loan. When we signed closing documents no note of funds due to us. Freedom Mortgage is definitely the Best mortgage lender we have ever used.

My answer about social media was "not likely"because I do not do social media However, I was very pleased with the process from start to end. Very quick. I did have a question, called and my question was answered immediately and the problem taken care of. Very, very pleased with Freedom Mortgage Loan refinancing process. This was my second time and this time went even better than last

William proved to be knowledgeable, accessable and responsive to my inquiries. If there was something that he was unable to respond to immediately, he would advise me and get back with me the soonest possible.

Scott was so professional on the phone, I was hoping to be able to comment on my experience with him. Very professional and such a calm phone voice. He did great!!

Daniel was fantastic as was the entire staff I worked with. I had to reschedule my closing due to an unexpected work commitment, and the staff was very helpful and accommodating in assisting me with that.

Patricia was super helpful and whenever i would email her i would get an email back in a timely manner with exactly the info I was looking for.

Outstanding experience from beginning to end! Can't recommend Freedom enough!

Everything was accurate, punctual and informative.

Very friendly. Very clear and concise explanation of the process and answered all of my questions in a manner I understood easily.

When it turned out that other company were offering the same rates but with lower fees, he was able to reduce our fees. Great job with moving this streamlined VA refi along in a rapid manner!

Michael Robinson was fantastic to work with and he was very knowledgeable. Professionalism has a new name, Michael Robinson. Thank you so much!

After a year of trying to re-finance with another mortgage broker, Freedom stepped in, made us an amazing offer, and saved the day. From start to finish this was a very simple process and Freedom did exactly what they said they could do. We couldn't be more pleased!

My experience with Freedom Mortgage was very good. I had some issues on my part as I was hospitalized with a severe case of COVID-19. Which put me out of dealing with anything for 10 days. Through phone calls to Freedom Mortgage they got me back on track and closed on time. They really helped me with some information they needed that being sick I didn't want to deal with. Freedom Mortgage was a blessing and met my needs and went above and beyond to help me in a very difficult time.

Freedom Mortgage was very professional and took care of all my financial needs. I would definitely recommend them and use them again for future mortgages.

Brian did a great job at explaining everything about the process, why he was either emailing me or calling me. There was no hassle to get the job done.

Freedom mortgage helped a Veteran like me getting the loan to a reduced rate and better service than prior company. Thank you for your service to veterans'.

Jeff did an awesome job. Thanks for the great support. I would certainly use again or recommend to friends.

Walter was very informative on ever aspect of my refi. He provided me with all the information and steps that was to come thru the process. This refi was the easiest i ever done. Thanks Freedom Mortgage

Kenny did a good work explaining details and amounts about the new mortgage (I refinanced it) and also he made all initial setting for application, went digital to sign and moved on. Good experience. Thank you

Thank you Jonathan for informing me that I was eligible for a lower rate and going over the speedy process as accurately and efficiently as possible. Great job... thanks again

Everything about the process was easy and effortless. I would work with Thomas again as well as Freedom Mortgage. Couldn't be happier, unless you plan on saving me more money.

This was the easiest and fastest refinancing that I have experienced. If I decide to refinance or buy another home, I will absolutely use Freedom Mortgage.

The experience with Freedom Mortgage was excellent except it took longer than expected to close. I would definitely use Freedom Mortgage again given the chance.

I was not happy when my mortgage was sold to Freedom. It was third time in five years. But now I hope every dealing I have with Freedom Mortgage is as great an experience as the re-fi has been.

Everything was easy. We had no issues or last minute surprises! Joseph was amazing and explained everything perfectly. Very very happy. Best and easiest refi we have ever done!

Thomas was very thorough and explained the questions I had very simple but professional. Thank you Thomas for walking me through so easy!

Hi, I worked with Mr Robert Todhunter at freedom mortgage. Overall, my experience was very good. Mr Todhunter was knowledgeable , provided detailed information about the process and answered my questions. Thank you.

The whole process was very easy and took very little time. Brian was extremely helpful and made it very easy. He made me feel very comfortable and made me secure in my decision to refinance. Great employee!!!

Freedom Mortgage's service was excellent. Their instructions were clear and precise. The way in which they handled the whole process was timely and professional. My wife and I were very pleased with the results. Thanks Freedom Mortgage

We refinanced because the interest rate had dropped. Working with Glenda was very easy. The documents were ready to sign within thirty days. My questions were immediately answered. Thank you Glenda for helping us.

Taylor Kim is very professional, efficient, and returns calls in a timely manner. Excellent customer service! Taylor Kim explained everything in simple terms that was easy for us to understand. Also received excellent customer service from Indiatriz Torres (Advocate). Freedom Mortgage is the ideal place to go for a seamless refinance process!

The refi process from beginning to end exceeded my expectations! I was prompted to add a document that reduced the cost of the title process ( was the original owner, but had forgotten about the original title policy I purchased). I did not initially include this info, and Freedom asked again if I had this documentation. I did have the policy info and thereby saved in closing cost! I was blown away by how quickly the processed was completed and closing was scheduled! Finally, Freedom's online site is the best of the several mortgage companies I have used over the years. A few days after the closing was finalized and the old mortgage paid off, all of the info was updated on my online account! I was able to enter my account and immediately establish my recurring payment option. EXCEEDED MY EXPECTATIONS!!!!

Freedom Mortgage provided accurate information and did everything I was told when I applied for the loan. The company is reliable accurate, and has knowledgeable professionals.

Frank Donnelly was so helpful and explained how the process would go and I feel did all he could to get us the best possible rates. We were so thankful that we had the opportunity to refinance and save money on our loan. Thank you for having such a smooth,simple process.

John was efficient and was very knowledgeable. He was interested in giving me the lowest rate and as the customer I could tell that was his overall goal.When I needed to ask a question, he made himself available despite the different time zone.

The representative that actually came to my home to "close" was professional, prepared, friendly and helpful. I am so glad we are financed with Freedom. Thank you

Adam was absolutely the best! He was always available when I called and always provided me with information, answered my questions, and was super friendly! Adam also Made this process convenient along the way and easy for me to understand. THANK YOU ADAM!

Ryan is a very knowledgeable individual in regards to the home refinancing we were looking to do. Right from my first call to Ryan, at felt comfortable and at ease with him, and really appreciate time time and effort he put forth for us.

Amy S. called me as soon as I was transferred to Freedom mortgage. She was extremely friendly, and very, very helpful in explaining and helping every step of the way. She welcomed me, and gave me all of my options, and I was very satisfied when she revealed to me that Freedom Mortgage is here to help and not transfer me anymore (like other loan companies). My experience so far has been very informative and most importantly; rewarding! Freedom Mortgage for the win!

Mark Kueny was amazing from the onset of this process to the end. He was always available and returned my calls when not readily available but more importantly always left me satisfied with my inquiries. I've dealt with many refinance officers in my lifetime and no one came close to the positive experience I received from Mark Kueny. He was veery informative and personally caring during my process. He truly cared that I understood the entire process without rushing or forcing anything down my throat! Thank you Mark

Thank You so much for everything, You were great with making everything go so smooth through the whole process Just wanted to let you know you were GREAT Thank You Annastaisa

Alex was thorough, patient, and professional throughout the entire process. We were fortunate to be able to work with him and would work with him again if given the opportunity.

Richard was very polite and professional throughout the process of refinancing our VA loan. Small corrections were needed within some of the documents and Richard handled them in a timely and accurate manner. My wife and I are more old school about doing things like home financing but understand this electronic process is more the norm in this day of covid 19. All in all, we are satisfied with the outcome. Rich did a good job, would recommend him to others.

I want to thank Jill for being professional and was a pleasure working with. Very good hearted person and friendly. I appreciate all you did and your people skills and knowledge was awesome.

I am 83 years old Disabled Veteran and in all my life time I have owned a few houses. Never has any mortgage company ever contacted me to offer me an additional saving or a lower percentage like Freedom did. I Really was surprised that they value their customers and try to keep us happy. Much appreciated.

Greg Clark was very helpful in the process of the refinance, when i had a question he went length to provide me with an answer. I give him an A

Charles was very informative and responsive. I enjoyed my experience working with him.

This has been the smoothest refinancing i have ever done Jonathan went over everything with me once and within a couple of weeks we were closing. Great ?? job to Jonathan

I really liked the fact that Freedom Mortgage contacted me to work with me to lower my interest rate since they were so low nationally and that they made it a very easy process with almost little to no work on my part. And I like that they said if interest rates go any lower that they will conduct a refinance with me again to ensure I get the best rate and that they love to look out for their customers at all times.

Outstanding experience overall. Information was clear and prompt, and the process was much simpler and quicker than I expected.

Dominic is a seasoned professional, answers every question with detail and precision, very helpful and knowledgeable. Couldn't imagine working with anyone else, A++

Freedom Mortgage is an excellent lender. I appreciate the effort put forth by Christopher and all who were involved in the process. Thank you.

We were very pleased with the whole process with Freedom Mortgage. I have financed about seven homes in my life and this one was among the top one. Thank you. I just hope that going forward that the management of my loan continues to be excellent.

Christopher Williams made our experience with this process a lot more easy to process. Appreciated his patience in assisting us through online process. Thsnk you

pleased with everything with the refinance process except the origination fee charged me this time, I knew about the funding fee but wasn't expecting an origination fee too. I have been using Freedom Mortgage for years and have refinanced numerous times using this ERRL process.

Andrea Lavieri was awesome to work with. He was always very professional and friendly. He did a great job explaining everything to us and answering any questions we had throughout the whole process.

Christopher was great and everything was efficient. I enjoy a continued relationship with freedom mortgage as I have from the beginning.

Timothy Williams was very helpful sense the beginning ,with the proses of the refinance, he was always answering any questions I had , it was a good experience and I definitely will recommend him and Freedom Mortgage to anyone that have on mind refinancing or just have questions about it, Thank you for your time and your help

I'm really happy for refinancing my loan with freedom mortgage, If I get a chance to purchase or refinance more, freedom mortgage will be my choice again. Wonderful workers, Ray Nowell you are awesome keep up with your great work. Thank you all. AW.

We are very happy with having our mortgage transferred to Freedom Mortgage. To come to us and offer a lower interest rate and not having any out-of-pocket costs and having a very smooth and well organized team to work through the logistics of getting the changes in place and documented and finalized were absolutely excellent. We are very pleased to be in the hands of such a fine organization.