Shane is awesome

He was very helpful. I am very grateful for Shane and his patience with me.

great purchase experience

Shane has been incredibly professional and supportive throughout my 4 month closing process. Through several contingencies, he remained on top of the loan and documents requested. He was quick to help with solutions on minor discrepancies and certainly understands his customers. I will be referring him to friends and family who are looking for home loans.

Shane was fantastic and helped me with all of the steps to successfully finance my new home.

Shane was amazing from beginning to end with our loan process. Very knowledgeable of the process and every time we call he answered or got back to us immediately. Very pleasant person.

Shane was excellent. He was responsive, knowledgeable and very efficient. He was available every step of the way and made it a very positive experience for me.

Shane was INCREDIBLY helpful on our re-fi process. Thanks again Shane!!!

He was great! So responsive and helpful!

Shane was phenomenal from the start to finish. Knowledgeable, responsive and easy to answer any and all questions about the process. I would highly recommend Shane to anyone seeking to purchase a new home.

Shane was great. Very responsive and helpful throughout the process.

Shane was very committed to helping me with all my needs. He was professional, knowledgeable, and kind. He was quick to respond anytime I had a question, provided clarity anytime I was confused or uncertain, and reached out often for follow up.

I worked with Shane. He was very professional and knowledgeable about the process and he made it very easy to close

Shane and Lisa were incredible to work with. They were very knowledgeable and professional, kept us informed, and were responsive to our questions. I would recommend them to anyone looking to get a home loan!

I had a good experience working with new rez

Shane and Barbara both had great patience with us as we went thru the loan process.

Shane McCurry went up and beyond with making sure everything was accounted for and never complained and simply got it done. He makes NewRez indispensable and priceless. I will be buying again with Shane McCurry from NewRez on a recorded line.

Newrez representatives were very patient with numerous questions I had. They also moved the loan process along fairly smoothly. I am now happily living in the home of my dreams.

Shane was super helpful and patient with all my questions! He is a great employee and should be highly valued! Patty also was very helpful and walked me thru everything that was happening. She too is an asset to your company.

I did not agree with the underwriter's requirement to have to do minor repairs at the last minute when the appraisal indicated "as is". Other than that, it would have been Great!

Available & communicated, returned messages or calls

My wife and I had an outstanding experience with Newrez Loans when securing my home loan. From the initial application to the final closing, the process was seamless and stress-free. The Newrez team was incredibly professional, knowledgeable, and responsive to all my queries. They took the time to explain every detail, ensuring I understood all aspects of the loan process. Their customer service was top-notch, and I felt supported and confident throughout. The competitive rates and personalized attention made the entire experience truly exceptional, and I couldn't be happier with the outcome.

This is my third mortgage with Newrez. I didn't even consider another mortgage company when seeking a mortgage. Newrez has provided exceptional customer service at every step of the process and my loan team was responsive and proactive with communication. I've never had a single complaint about Newrez and would happily recommend them to anyone.

Shane McCurry was exceptional

Close contact and proactive notification of things to do.

Once Shane took over things went quite smoothly. The first person who had our loan did not follow up or return calls.

Helpful staff. Stayed informed during the process.

Shane was terrific to deal with from the very start of the process through the closing.

Shane maintained constant and efficient communication throughout the whole process, always adapting to my own schedule. He also combined professionalism with a personal touch that seemed genuine and natural.

Great experience!

Overall, the process was smooth. There was a snag toward the end of clearing to close but the team rallied together and worked through it to get us where we needed to be. We were closing very close to Christmas, as well, and they still helped us up til the last minute.

Shane was amazing! He was professional, efficient, and was so helpful during the entire process. He answered any questions I had and was quick to reply back. I am so thankful he was the one I worked with! I would recommend him to anyone looking to buy a home.

Shane provided all the steps and information needed to close our loan.

Shane was detailed, on top of his game and communicated thoroughly every step of the way. He answered all my questions thoughts and concerns at all honestly he is the only reason I ended up getting a loan from NewRez. I almost went else where

Awesome service

Shane was very responsive and helpful in a home search that went on for months.

It went very well

Very precise

Shane provided great customer service. Shane kept us informed with detailed information throughout the entire process. Best of the Best!

I AM NOT A HOMEOWNER.

They were really patient when things were delayed on my end.

Easy loan process and everyone was very helpful

Shane was very responsive and anticipated my needs!

Shane kept both my wife and I informed throughout the entire loan process. Will highly recommend and refer Shane to all my friends and family. Frencesca was an A+ processor. She always followed up regularly and kept us updated on milestone statuses

Shane was excellent and always prompt with response to emails and questions. He and Frencesca were extremely friendly and courteous! I highly recommend this team!

Answered every question. Very knowledgeable and extremely easy process.

Everything was great

Staff is very responsive and professional

It was a very quick turn around

Thank you for promptly and patiently my questions and concerns, especially for working with me to get the best interest rate and closing costs possible, especially given the competing offer from Rocket Mortgage. Thank you also for your honesty.

I WAS INFORMED WITH UNDERSTANDING AND ALOT OF DETAILS THROUGHOUT MY HOME PURCHASING PROCESS; ESPECIALLY WITH MY LOAN OFFICER, SHANE McCURRY! GREAT CUTSOMERS SERVICE!

Shane is such a huge asset to your company. He answered any questions that we had promptly even on the weekend. We have only great things to say about him and wish him the best. Our kudos goes out to Shane for a wonderful experience. Thank you Shane!!