Great customer service and great communication

Good experience. Professional team

This was my first experience refinancing a home, and Mr. Lowe along with Newrez LLC made the process seamless. They provided clear and thorough explanations of each step involved, ensuring I fully understood the refinancing process. Mr. Lowe’s professionalism created a sense of trust and confidence, making Newrez an excellent choice. All of my questions were addressed promptly, and I felt reassured, positive, and confident in the decision I made.

Scott Lowe was excellent in walking me through the process of refinancing my home loan. Scott always returned my calls in a timely manner and was eager to help me.

Scott went over all the details, listened to our needs and provided solutions. Our entire transaction was handled with courtesy and professionalism.

Everything went very smoothly. Scott was very attentive to make sure I understood every part of the process.

Scott put us instantly at ease. He knew what he was talking about with loans and he was reassuring as he took us through the application process.

Fast and efficient processing!

Thank you Scott Lowe for making this process easy and stress free. I appreciate the time you took to answer all my questions and concerns. Take care and God bless.

Mr. Lowe was great, he explained everything to us where we could understand what needed to be done. I would highly recommend Newrez to anyone. When no one wanted to refinance us, Newrez came through.

Scott was an absolute pleasure to work with—professional, friendly, and genuinely invested in my experience. Even though he isn’t currently based in Indianapolis, his familiarity with the area and personal attention made me feel well taken care of. He showed a clear interest in my financial well-being and was reassuring throughout the process, always focused on keeping things on track. Scott’s professionalism is second to none, and I would confidently recommend him to anyone seeking mortgage or home equity loan services.

Very helpful.

Scott was great

He was very helpful. Explained every step of the way.

It was a great easy process working with Scott Lowe.

Very helpful getting the loan process started. Had no trouble getting in touch with him when I had a question. Very personable.

Scott is extremely knowledgeable and answered every one of my questions quickly. He explained everything related to our interest rate in a very easy to understand manner. We look forward to working with Scott again in the future!

Precise & competent.

Scott and his team went above and beyond to make the entire process as stress-free as possible. Handling an obstacles that arose with speed,& a professionalism that’s rarely seen in business nowadays. I look forward to doing business with them again in the future.

It was very positive and professional. Mr. Lowe showed me a way to save money and move forward toward my financial goals. Have recommended him, Owen Adams and Newrez to others in the financial world seeking a HELOC. Great Job!!!!

Scott explained everything and gave me options. He was very patient, professional, and friendly.

Very seamless experience that guaranteed we received the most affordable option.

and James were great, they were able to advise me on the best path during this refinance. They returned my calls and or emails very quickly. I was able to have the answers needed immediately. Both great individuals and team.

I was very happy with the communication.

Process took the expected amount of time. Representatives answered questions in timely manner. Automated emails were confusing at times, but staff was very knowledgeable.

Communications somewhat sparse during the final stages.

The process was simple and Scott communicated throughout the loan process.

Supportive and knowledgeable staff. Always hit back to me in a timely manner when I was confused or needed assistance with the loan process.

Thorough and patient

Scott and Trae were both responsive and supportive. I enjoyed working with both of them.

Your team made the process easy.

Both Mindy and Scott communicate with me throughout the process, I was well aware of what was taking place at different times. Very pleasant experience. Both very knowledgeable. Thanks