It was a very easy and pleasant experience.

We had a few cliches at the end but everything with the office work went great.

Good experience! Agent provided valuable recommendations and demonstrated strong understanding of the topic.

He was understanding and thorough with the process from the first call thru the closing. He actually was personal and so therefore I felt like I was working with a more small - town company, which as a person in my 60s is important, he made me feel important. PLUS, he is very organized and responsive, I felt I could trust him.

Very knowledgeable and responsive.

Michael was very pleasant & helpful. Very timely in all responses. Able to answer all questions.

Michael is an excellent individual to work with. He is prompt, understands the needs of his clients, and is just wonderful to work with.

It was a great experience working with Michael and Shawna. They were able to answer all of my questions and made the process very smooth.

Very helpful and knowledgeable and was very patient with my questions

Everything went great. Good, knowledgeable people. Kept us informed every step of the way.

It was an easy process to refinance out mortgage.

Michael is very knowledgeable and professional. This was our second time working with him.

Very informative and helpful throughout the process. Michael explained any concerns or questions I had well. He was very patient with me.

Michael was extremely accommodating and helpful throughout this process.

Michael was persistent, Genuine, and kind. Work definitely work with him again in the future

Micheal was very thorough in answering my questions and patient as I considered my options and made decisions.

Michael was very helpful with any questions I had. He was quick to answer emails, and spoke in a very professional manner and also explained things to allow my husband and I to understand. The process was overall very easy. I would definitely recommended Michael and Newrez.

This is our second time working with Michael and team and both processes were very smooth - he is very transparent and communicative, and responds quickly to any requests. More importantly, he proactively reaches out when rates are favorable and lender incentives make the process very beneficial.

Very cordial and knowledgeable. Made me feel like I could ask anything and know that I was getting his best. I felt like he cares about his customers.

Very helpful and knowlegable

Michael is detailed and thorough, excellent experence!

He went over all possibilities to help us save money. Explain the refinancing process well.

Michael was very helpful and walked us through each step of the process with ease

The team at NewRez was wonderful. Michael and Shawna were excellent in communicating the process and next steps. Anytime I had a question, they were prompt in responding. Excellent customer service and would highly recommend

Michael and his team have been very helpful. A+!

I truly am grateful for all of Mr. Unger’s assistance through my refinancing. He went above and beyond answering all of my questions and concerns. It makes a real difference when you know there is going to be someone actually there to help (I was so nervous about the process of refinancing) he really gave me “peace of mind”.

Michael was very knowledgeable and works diligently to get the best loan for you and your needs. Very smooth and fast process from beginning to end.

Michael was friendly, diligent, and professional. Newrez makes the process so easy.

Working with Mr. Unger was wonderful. Very helpful and punctual.

Y’all were fantastic. Kept in the loop constantly.

Very easy to work with

Great experience. Michael and team was helpful.

Easy to work with and communicative

Helpful and responsive

Very quick and painless delivery of service.

Very helpful and was able to answer my questions.

I am already an existing customer of NewRez and wanted to take out a new mortgage to pay off the existing one an roll my RV loan into the new one. I called and got Michael Unger. He was incredibly helpful, professional, and caring throughout the process. I don't think I could have gotten a better representative. David Stewart was equally professional and helpful in the collecting all the documents needed. He kept me informed and scheduled the closing incredibly fast. I absolutely hate the bank that the RV loan is through and I am so glad to be loose from them and only dealing with NewRez.

The gentleman who helped us wwee wonderful!

Communication through the process was excellent as was speed of closing the loan. Excellent job by the whole team. The loan signing agent notary Stephen Burton did an excellent job as well.

Michael was great to work with

The people from Newrez were helpful to move the process along quickly.

Michael Unger and Joe Carlini were both proactive and responsive. Great communication, appraisal waiver and in-home closing really made the process seamless. We hope to work with them again when rates drop further.