Khanate providing detailed explanation throughout the whole process.
No complaints !
08/14/2026 - Roger H, SC
, Loan Officer: Jhamyre Ponton
He was the most professional person I ever dealt with getting a mortgage. He was always available to answer questions, even after hours. He kept me abreast with the process of my application. He was very friendly and informative. I had a choice to select another company, but I am really glad that I chose Veterans First and especially overjoyed that Jhamyre was there looking out for us and guiding us through this big process. It couldn't have been any easier. He is truly an asset to Veterans First Mortgage. He left no stone on turned. At the end of every phone call he would ask if we had any questions and explained in detail what we didn't understand, we feel he went above and beyond what was expected. Thank you
08/05/2026 - Giovan P, CA
, Loan Officer: Jhamyre Ponton
Jhamyre made my home refinancing process extremely easy. He was always attentive, super knowledgeable, and easy to talk to. He responded in a timely manner and was sure to answer all my questions. He gives great advice and makes me feel like he has my best interest in mind. Jhamyre was also extremely accommodating. I live in California, and he would work late so he can schedule meetings with me that would accommodate my work schedule. I am very satisfied with my experience with Jhamyre and Veterans First Mortgage. I will be recommending your services in the future. I will also be back for my next refinance!
06/13/2026 - Richard C, NY
, Loan Officer: Jhamyre Ponton
Very helpful with the entire process. He was always available when I had questions
04/29/2026 - Andrea A, NY
, Loan Officer: Jhamyre Ponton
Very professional. Will get the job done and cares about his clients. Works hard and will ensure you’re not wronged by any parties.
04/03/2026 - Hope B, UT
, Loan Officer: Jhamyre Ponton
Jhamyre was incredible to work with. Very straight forward and knowledgeable about the process and what he is able to offer. We had a quick close timeline and gave him and the whole processing/underwriting team an even more limited schedule to work with and they got it done on time and with no hangups from the lending side.
We would absolutely recommend Jhamyre to anyone in need of home loan servicing!
02/13/2026 - Sheryl D, WY
, Loan Officer: Jhamyre Ponton
He was the best. Always on top of everything, answering any question that came up and with you the whole process.
02/03/2026 - Dennis B, NC
, Loan Officer: Jhamyre Ponton
I would highly recommend JHAMYRE to handle any mortgage needs of anyone I might come in contact with. He answered all the questions I had in a timely manner and was always quick to ask if there was anything else he could do for me. I always felt like I was a priority to him. Finding someone like that is very difficult because quality customer service is becoming very rare.
12/17/2025 - Joseph C, TX
, Loan Officer: Jhamyre Ponton
Mr. Ponton was extremely knowledgable and helpful during the process (my first) of finding a property and securing financing.
11/28/2025 - John S, MO
, Loan Officer: Jhamyre Ponton
Very helpful and knows his job and answered all my questions prompley.
11/05/2025 - Rodrigo C, GA
, Loan Officer: Jhamyre Ponton
Jhamyre is a professional, the best of the best!
He helped me every step of the way with patience.
I will recommend him to every one I know.
10/29/2025 - Justin G, TX
, Loan Officer: Jhamyre Ponton
He pays very good attention to detail and will go above and beyond the scope of what’s needed. Was grateful to have him on my side and help teach me through the process.
06/24/2025 - Sarah M, AR
, Loan Officer: Jhamyre Ponton
Jhamyre was absolutely amazing. He communicated every detail along the way. I would highly recommend his services to anyone. He made purchasing our home easy.