Honest, direct, and straight to business. No hold ups, with all question answered in a timely manor.

Helaman Yarbough is an Angel sent my way, he's very honest, Courteous and very knowledgeable, he deserves a raise and recognition, Seraphina

Great

Service is very professional and to the.point. Updates are informative and detailed. Representative is polite and patient with customers guiding us through every step of the process. We received an excellent customer service.

Great communication during the process.

very professional excellent service the one thing i was upset about was moving an account out of my repayment program because they said they needed to pay it off but they did not pay it off now i have to deal with them separately from JG Wentworth who was paying back all my old debt .

Helaman is great. He broke everything down about the process and never once made us feel uneasy about anything that we did not have a clear understanding about.

We have enjoyed working with Helamin on this process. He is very polite ans extremely professional. He help by contacting us multiple times. . If anyone anywhere needs help to do refinancing or loans with NEWREZ LLC. CALL ASK FOR HELAMIN FOR HE IS THE BEST . WE WILL USE HIM AGAIN ONE DAY. Harry E & JANET FARMER

Easy to do and great communication.

Easy process especially the hybrid closing. Will definitely recommend Newrez to family and friends.

Helaman listened to our needs, provided options and explanations about which source of funding (loan vs line of credit) might be best. He answered multiple questions, was patient as we contemplated choices, and was prompt and detailed in his responses both by email and phone.

He is very knowledgeable and gets back to you promptly when you have questions etc.

Very smooth and easy.

It was a pleasant experience. Representatives were precise, fast and diligent with providing details to include expectations with next steps and timing.

Everything was fast and efficient

Your people were very informative which made process very pleasant.

All good experience

I thought the process would have been less than a month. But it worked out over all. Helaman was great in explaining the questions I had and I was very pleased with the results.

Helaman kept in touch from beginning to end on the processing of our refi ! He was very pleasant and very helpful!

Helaman kept in touch from beginning to end on the processing of our refi ! He was very pleasant and very helpful!

Justin Miller and Helaman Yarbrough were informative and made the process so easy, they were both very pleasant to work with