I didn’t have very much interaction with Ashley but when I did she was very polite, knowledgeable and helpful!

She was very helpful and knowledgeable with the entire process.

She worked to help us find an effective plan for our refinance

Ashley was the best to work with. Always available to help and answer questions!

The process was fast and easy.

Ashley was very professional but yet personal in knowing I wasn’t feeling well & always asked how I was doing. She was very relatable.

Nice and friendly people

Ashley's communication and professionalism are outstanding. She helped us to understand the process of refinancing our house.

Ashley was more than helpful and very knowledgeable in stepping me through my loan, she was a delightful and very passionate lady to work with! She is the best of the best!! Thanks Ashley!

Great work

The experience overall was great. I knew I could count on NewRez for our home equity cash out because they already have my current mortgage loan. I was not extremely happy with the loan rate (9.25%), but everything else was above and beyond what I was expecting. Because other rates were not much different, fees and understanding of the loan process kept me with Ashley and NewRez. It was overall a satisfactory experience.

This was very stressful process. It took longer than I expected however Rama White was very caring, kept me informed every step of the way. He showed empathy when I broke down in tears because the underwriter was taking too long. If I have to go through this process again, I will request for him.

Very informative and always kept us up to date

Ashley was outstanding to work with; friendly, professional & very helpful in keeping me informed with my communications about statuses of my refi.