Kasey Grossman was absolutely fantastic! Kasey was so patient, knowledgeable, helpful and pleasant.
11/14/2024 - Nickole S, SC
, Loan Officer: Randall Ratchford
My clients were very satisfied with the process.
11/12/2024 - Christopher J, SC
, Loan Officer: Randall Ratchford
Extremely happy!
11/08/2024 - Tonya H, SC
, Loan Officer: Randall Ratchford
Randy Ratchford and Sarabeth Henry were both amazing to work with. Super helpful and explained anything we needed. They were always there to help and walk is through the entire process.
11/04/2024 - Linda B, SC
, Loan Officer: Randall Ratchford
Everyonev as great, see previous note. Thank you for everythin!
11/01/2024 - Lori D, SC
, Loan Officer: Randall Ratchford
Randy was knowledgeable about State Housing and advised my client throughout the process. With Randy's help, we closed on time and both buyer and seller were happy!
10/30/2024 - Peyton S, SC
, Loan Officer: Randall Ratchford
Randy Ratchford was the best!
10/28/2024 - Larry L, SC
, Loan Officer: Randall Ratchford
Randy and Kasey do an exceptional and thorough job.
10/23/2024 - Angie A, SC
, Loan Officer: Randall Ratchford
Randy was very responsive, timely, and kept me up-to-date throughout the entire process. I felt he went above and beyond to ensure we had a smooth close!
09/18/2024 - Kelli W, SC
, Loan Officer: Randall Ratchford
Randy returns calls asap and stayed in communication.
08/12/2024 - William E, SC
, Loan Officer: Randall Ratchford
Randy did a lot of work very quickly on the front end to get me approved for a grant program, which was the best program the market has to offer me. He was very responsive and proactive throughout the process, and my loan ended up costing less than initial estimates, meaning that Randy was conservative when quoting my estimate so that I wouldn't be blindsided by the final cost of closing. After my initial discussion with Randy, I spoke with another lender and I thought they had a better deal. Even when I told Randy "no thank you, I am going with another lender," Randy spent a lot of time putting together a proposal and he explained how his loan was better and he explained about the grant program. I really appreciate the diligence and professionalism in providing me with the best service and saving me from making a very costly mistake. Thanks again! Will
08/06/2024 - Denise S, SC
, Loan Officer: Randall Ratchford
I love having our loan officer work out of the office. Communication is always timely and allows us to discuss our clients and how we can best help them in person. I believe our quick communication means a more timely and positive experience for our clients.
07/16/2024 - Tina H, SC
, Loan Officer: Randall Ratchford
Randy was amazing from day 1 on this transaction. He worked after hours to get them approved and into the house they dreamed of. Like our client said, he made it to easy!
07/15/2024 - Michael H, SC
, Loan Officer: Randall Ratchford
Randy and Molly were great to work with
07/15/2024 - Molly R, SC
, Loan Officer: Randall Ratchford
Professionalism from start to finish including your knowledge, expertise and communication.
07/10/2024 - Rachel C, SC
, Loan Officer: Randall Ratchford
Thank you Randy and team for having this file ready ahead of schedule to not let a holiday create a delay. Top notch communication to help keep this file moving toward closing and minimizing risks is greatly appreciated. Can't wait to get to closing 13 with Randy so we feel like true Swifties.
06/18/2024 - Christie R, SC
, Loan Officer: Randall Ratchford
The most amazing thing about regularly working with Randy and Kasey is that they have proven their work and trust worthiness to get things done well and on time. In fact, they were able to close my most recent transaction early. There are so many balls to juggle getting from the buyer consultation to the closing table. Having Randy and Kasey providing the mortgage is one less thing you have to worry about because I know they will take care of everything on their end. LOVE working with them and highly recommend!
05/27/2024 - Kelli W, SC
, Loan Officer: Randall Ratchford
Randy made sure to give me regular updates on how the loan was proceeding!
04/19/2024 - Nickole S, SC
, Loan Officer: Randall Ratchford
You made my client feel comfortable through the process and that is most important to me, Ease to them!
04/01/2024 - Roy O, SC
, Loan Officer: Randall Ratchford
Randy went above and beyond to make this deal happen, and save my clients money in the process. Thanks Randy!
03/30/2024 - Brandon T, SC
, Loan Officer: Randall Ratchford
I like to recognize Matt Whitfield. I would hight recommend him to anyone who needs a hard working realtor and Sarabeth. She was very helpful and persistent in getting information need to get you qualified. Carolina One team ounce again I will highly recommend. Thank Youn
03/29/2024 - Heather U, SC
, Loan Officer: Randall Ratchford
Awesome job, once again!
03/27/2024 - Matt W, SC
, Loan Officer: Randall Ratchford
Randy did an amazing job! He was able to help my clients navigate some roadblocks and buy the home of their dreams!
03/26/2024 - William P, SC
, Loan Officer: Randall Ratchford
Mr. Randy did an awesome job.
03/22/2024 - Heather P, SC
, Loan Officer: Randall Ratchford
From my buyers agent to my broker, Carolina One was such a pleasure to work with. Everyone, especially Randy, was knowledgeable, professional, and worked efficiently in our transaction being that it was a quick one. Communication was remarkable and Randy took the time both on and off the clock to help me understand what was in our best interest. Not only did he help us secure our forever home, but helped us become more debt free with his expertise. I can never thank him enough!! My agent, Heather Ulmer, stayed on top of things as well. She's a true, sweet southerner, very professional and loves to keep everyone on both ends informed and working together. She, too, worked around the clock as well to make sure we had documents returned, and explained things in terms I could understand. I couldn't have asked for a better agent or team!! Thank you Heather and Randy for all of your hard work in helping me get my family back home!
03/22/2024 - Heather U, SC
, Loan Officer: Randall Ratchford
Randy was excellent, AGAIN! He communicated throughout the process and provided a very quick turnaround for my client! Great job, as always.
03/12/2024 - Rachel C, SC
, Loan Officer: Randall Ratchford
Great communication throughout the transaction. Also, looking ahead for potential hurdles for buyers who were not citizens. Randy identified potential concerns for the underwriting process and prepared the buyers and me for possible resolutions. Thank you, Randy!
02/23/2024 - Kelli W, SC
, Loan Officer: Randall Ratchford
Randy was on top of this one from the get go! It was an extremely short turn around and he made it happen. He had them approved before they ever got here and kept me updated every step of the way which made is easier for me to have no worries as we went along.
02/05/2024 - Lori D, SC
, Loan Officer: Randall Ratchford
Randy was quick to answer any questions for the buyer and kept me informed throughout the process. Thank you, Randy!
01/30/2024 - Lance H, SC
, Loan Officer: Randall Ratchford
Kasey Grossman and Sarabeth Henry were great to work with as well through Carolina One. From Randall to the others mentioned above, this has been a great experience and I will be referring Carolina One to friends and family.
01/29/2024 - Angelika S, SC
, Loan Officer: Randall Ratchford
Randy and Kasey are very professional, they keep the client and agent informed. It is always a great pleasure working with them because they always go above and beyond. Thank you for all you do, Angelika.
01/24/2024 - Anna H, SC
, Loan Officer: Randall Ratchford
Randy and Michael Sally were amazing throughout our entire first homebuying process!!
01/23/2024 - Matthew F, SC
, Loan Officer: Randall Ratchford
Excellent experience
01/22/2024 - Rachel C, SC
, Loan Officer: Randall Ratchford
I believe communication is essential to success. Randy's and Kasey's work with this client demonstrated that they also believe this. I am so appreciative of working with lenders who are prompt in replies (even during holiday travels), up front with information, and assist the client into his new home. Excited to work with them again.
01/05/2024 - Mary B, SC
, Loan Officer: Randall Ratchford
Kasey and Randy were great, they answered all my questions no matter what time it was as I got out of work late. Everything went smooth and they were very on point with every step of the process. Was so much easier than I thought it would be.
01/04/2024 - Lori D, SC
, Loan Officer: Randall Ratchford
Randy was able to help this first time homebuyer secure a loan and also a $5000 grant. The buyer expressed that it was a very smooth process. I was kept updated on the loan process. Thank you!
10/30/2023 - Sue O, SC
, Loan Officer: Randall Ratchford
Randy and Kasey have always been upfront and honest with my clients. If it can happen they will be the ones to make it happen. Thank you for helping my clients feel special and always having their best interest at hand. You both are always my first go to for Lenders. Sue O
10/30/2023 - Nickole S, SC
, Loan Officer: Randall Ratchford
Great Experience. My client really appreciated your guidance.
10/29/2023 - Henry B, SC
, Loan Officer: Randall Ratchford
Everyone was great.
10/07/2023 - Angelika S, SC
, Loan Officer: Randall Ratchford
You and Kasey stay on top of the loan process and keeps the agent informed. It is absolutely wonderful to have an in house lender that always has the doors open. That is what makes you great! Thanks Randy and Kasey.
09/15/2023 - Karen M, SC
, Loan Officer: Randall Ratchford
Randy and Kasey provided a seamless and efficient mortgage process from start to finish. Their expert guidance, clear communication, and dedication to meeting deadlines ensured a stress-free experience for my clients. They always come up with a solution if something arises during the process. My clients are happy, and I'm happy, what else could you ask for, right? Thank you, Carolina One Mortgage, for an outstanding job!
08/18/2023 - Lori D, SC
, Loan Officer: Randall Ratchford
Randy helped my first time homebuyer through the process of buying a home. He was thorough, patient and kept everyone informed.
08/16/2023 - Christie R, SC
, Loan Officer: Randall Ratchford
What a blessing to work with Randy and Kasey! Not only was the process smooth, but we were able to close earlier than expected!
08/01/2023 - Espie P, SC
, Loan Officer: Randall Ratchford
Communication is the key .. that’s what I love about them
07/27/2023 - Christie R, SC
, Loan Officer: Randall Ratchford
Randy and Kasey were rockstars during this very challenging transaction. I honestly wasn’t sure we were going to even make it to the finish line… not only did we cross that finish line, but did so on time! As we walked into the closing, the attorney was also singing their praises on how wonderful it was to work with them. Randy and Kasey are available, dependable, and always go above and beyond. I trust them with my customers. It’s an honor to walk alongside them!
07/20/2023 - Rosanne B, SC
, Loan Officer: Randall Ratchford
Constant communication and updates. Professional courtesy.
07/19/2023 - Carolyn G, SC
, Loan Officer: Randall Ratchford
Randy's knowledge of loan programs and which is best for my clients. Efficient and quick to reply.
07/14/2023 - Christopher H, SC
, Loan Officer: Randall Ratchford
It was very easy as always and professional
07/03/2023 - Eugenia R, SC
, Loan Officer: Randall Ratchford
I will highly recommend Randy and Kacey......
06/30/2023 - Michelle D, SC
, Loan Officer: Randall Ratchford
Great communication!
06/05/2023 - Taylor D, SC
, Loan Officer: Randall Ratchford
Randall was great, easy to work with, and informative. He went above and beyond to make sure I understood every step of the process. As a first time home buyer I was learning from the start and Randall made sure I didn't miss a beat. Thanks Randall!
05/25/2023 - Stuart G, SC
, Loan Officer: Randall Ratchford
Randy and Kasey. It was like making friends with someone instantly, then having them watch over you daily. They had our backs. Took great care of us. Just wonderful on all levels.
05/25/2023 - Catherine G, SC
, Loan Officer: Randall Ratchford
Yes, first off our Realtor Christy was amazing! She really did an excellent job taking us around to see what the market had to offer! She was extremely knowledgeable on all areas of the buying process and always had our best interest in mind!! Kasey and Sarabeth were also extremely helpful and answered all our questions on a timely manor! They were both very patient throughout the whole process!!! Randall of course was also exceptional and was fantastic in communicating with us and walked us through the process!!! Thank you all so much! Look forward to seeing you all when we finally move to our new home!
05/08/2023 - Terry T, SC
, Loan Officer: Randall Ratchford
Everyone we worked with was great and took care of us
04/17/2023 - Ray S, SC
, Loan Officer: Randall Ratchford
Randall and Sarah. Thanks to all.
04/17/2023 - Jana S, SC
, Loan Officer: Randall Ratchford
Our real estate agent Wanda Shepherd was exceptional!!! She was incredibly patient throughout the house hunt process. She tolerated our quirks and showed us a variety of homes to help us know more of what we were looking for. She nailed it!!!
04/16/2023 - Kenneth T, SC
, Loan Officer: Randall Ratchford
The consistent and informative communication from Randy was superb. He answered all of my questions and kept me in the loop throughout the process.