06/19/2025 - LEONARD R FL
, Loan Officer: Randolph Jusi
Very knowledgeable and forthright with the process of refinancing our house.
04/19/2025 - HOUDA S VA
, Loan Officer: Randolph Jusi
Randolph was professional, explain all the process since it was my first time .Always answering each time I reached out to him . Thank you Randy
04/05/2025 - Russell C HI
, Loan Officer: Randolph Jusi
Randy was real easy to work with and get us the best rate that was available, he was very patient with us on getting, the info on our loan, I would recommend Randy to help you
02/05/2025 - Jiawen L NV
, Loan Officer: Randolph Jusi
no
02/05/2025 - LISA G IL
, Loan Officer: Randolph Jusi
Mr Jussi was great as was the appraiser
12/02/2024 -
, Loan Officer: Randolph Jusi
Randi was very communicative Linda was harder to get a hold of and gave conflicting information
11/20/2024 -
, Loan Officer: Randolph Jusi
This took almost 2 months, a full month longer than I was told at the outset. And 3 hours before closing, it was halted because they didn't check everything ahead of time. And today the funds have still not been delivered . Really disappointed and frustrated
11/20/2024 -
, Loan Officer: Randolph Jusi
Very smooth process. Thank you for all your help!
11/19/2024 -
, Loan Officer: Randolph Jusi
Everyone was great to talk with.
11/19/2024 -
, Loan Officer: Randolph Jusi
Randolph and Mallissa were very pleasant to work with. The hurricanes slowed down the process, but they worked well to complete the refinance.
10/22/2024 -
, Loan Officer: Randolph Jusi
Randy was excellent to work with but the time difference was sometimes a challenge. Also Sonja was sometimes difficult to contact and receive feedback. Once we made contact she was very helpful.
10/05/2024 -
, Loan Officer: Randolph Jusi
It was so easy to get in touch with the crew working on my loan. They answered every question and were happy to help!
10/01/2024 -
, Loan Officer: Randolph Jusi
Attentive, kept me in the loop. Great experience
10/01/2024 -
, Loan Officer: Randolph Jusi
We provided the information and Newrez employees took care of everything else. We really appreciate it!
09/20/2024 -
, Loan Officer: Randolph Jusi
They made it so easy, both in the loan process and the explanations of what was going on. I didn't think it would be that easy, otherwise I'd have done this a few years ago.
08/21/2024 -
, Loan Officer: Randolph Jusi
Randi always provided clear and up to day information; I was able to contact him and get the help needed.
08/07/2024 -
, Loan Officer: Randolph Jusi
EVERYTHING WENT SMOOTHLY
08/07/2024 -
, Loan Officer: Randolph Jusi
Mr. Jusi was quite thorough, pleasant, and patient with me throughout the process. He walkd me step by step through the process and answered all my questions. it was nice to have someone who is in Hawaii and understands island living.
07/13/2024 -
, Loan Officer: Randolph Jusi
Randy?s relentless efforts to assist us is dearly appreciated!
07/07/2024 -
, Loan Officer: Randolph Jusi
Communication is key. I did the majority of reaching out to push the process along. We closed days before we were going to have to start the entire process over. The information needed by the processors was not cut and dry. Every time I turned around there was another piece of information I had to submit. Bottom line, everyone I spoke with was polite and helpful when I needed them, and overall I'm happy.
07/04/2024 -
, Loan Officer: Randolph Jusi
Randy was great. My only complaint is the paper check system, very cumbersome.
06/06/2024 -
, Loan Officer: Randolph Jusi
The whole process is long and it?s sickening to see how much closing costs are when my mortgage was already thru your company.
05/26/2024 -
, Loan Officer: Randolph Jusi
To finally close and feel relieved
05/07/2024 -
, Loan Officer: Randolph Jusi
Everyone involved worked as a team. Randy Jusi did a professional job and everyone after did a professional job as well. Banks are in a hard position but overall I would do it again. Bryan Jolley
05/07/2024 -
, Loan Officer: Randolph Jusi
You kept us informed during the whole experience. Thank you.
05/06/2024 -
, Loan Officer: Randolph Jusi
Very helpful
04/12/2024 -
, Loan Officer: Randolph Jusi
The overall team was very friendly and professional in keeping me informed of what was needed throughout the process.
03/29/2024 -
, Loan Officer: Randolph Jusi
I was amazed how quickly they were able to assist me with my loan and how they kept me in informed all the way through the process.
03/28/2024 -
, Loan Officer: Randolph Jusi
Randy was great and walked us through the best way for my wife and I to apply for this loan. He also called every day to find out how we were doing and was there any questions. If you think of anything please do not hesitate to call me or e-mail , and I will get back to you asap. Thanks Randy
02/29/2024 -
, Loan Officer: Randolph Jusi
We really appreciated Randolph.
02/27/2024 -
, Loan Officer: Randolph Jusi
Randolph and Joseph kept me updated and worked with me as I asked about exploring loan options.
02/22/2024 -
, Loan Officer: Randolph Jusi
Keeping me informed through the process
02/05/2024 -
, Loan Officer: Randolph Jusi
Your attentiveness to all our concerns, and your professionalism.
01/25/2024 -
, Loan Officer: Randolph Jusi
Good collaboration
01/25/2024 -
, Loan Officer: Randolph Jusi
Jusi he is very knowledgeable about Newrez. I am so glad he answered the phone when I called to get refinanced I truly hope with a great man like him Newrez will take care of him financially, when you take care of your employees, they take care of the company.
01/17/2024 -
, Loan Officer: Randolph Jusi
Randy was very personable and went out of his way to communicate and guide us through the loan process. I would highly recommend him to anyone searching for a possible loan! If I ever get to go to Hawaii I would definitely love to meet him and say thank you in person. Great guy!
12/28/2023 -
, Loan Officer: Randolph Jusi
Randy was very informative and personable. He and Justin Miller went over and above. They walked me through the process. I thank both of them.
12/26/2023 -
, Loan Officer: Randolph Jusi
They were there helping me with all my concerns and walked me through everything they were very helpful
12/03/2023 -
, Loan Officer: Randolph Jusi
Randi was awesome to work with. He was so cordial and friendly and really went out of his way to help us make this happen!
11/09/2023 -
, Loan Officer: Randolph Jusi
Over all my experience was amazing and was impress with how informed and up to date I was with every step of the way . Mr Jusi was great and would recommend him to family and friends .
09/05/2023 -
, Loan Officer: Randolph Jusi
Randy made sure were informed at all times. He was quick to return phone calls and emails.