07/09/2025 - Eva P, PA
, Loan Officer: Robert Dana
He was very nice and professional,and patience
07/02/2025 - Thomas N, GA
, Loan Officer: Robert Dana
He is Fantastic! Answered all my questions. Responded very quickly. Made my process very easy. Highly recommend Robert!
06/29/2025 - Patricia J, OK
, Loan Officer: Robert Dana
Very professional and helpful through the entire process!
06/17/2025 - Theresa D, FL
, Loan Officer: Robert Dana
From start to finish, Robert made everything easy and painless. He explained every step of the way and followed up often. I couldn’t have asked for more. After buying 7 other homes, this was by far, the easiest!
06/02/2025 - ROBERT W, KS
, Loan Officer: Robert Dana
Excellent service. Knowledgeable. Personable. It was a true joy for us to work with him.
05/18/2025 - Stacy S, TX
, Loan Officer: Robert Dana
We would highly recommend Robert Dana to our family, friends and colleagues. Robert is very professional, responsive and communicative. Robert was very helpful in answering our questions throughout the lending process. Thank you!, Stacy and Dane Shillan
04/29/2025 - JOHN A, VA
, Loan Officer: Robert Dana
Mr. Dana was a pleasure to work with. He was so helpful and responsive to my questions and concerns. He was always available and kept me up to date during the whole process. Everybody that I interacted with at NEWREZ were so professional and caring. Very rare that finding that these days.
03/30/2025 - ALEJANDRO C, NM
, Loan Officer: Robert Dana
The NewRez team with unprecedented diligence closed us with success after just a few “bumps on the road”. The team managed successfully all the details of my loan in a timely manner. Thank you NewRez for your professionalism and outstanding dedication to customer service.
03/23/2025 - Darold G, NM
, Loan Officer: Robert Dana
He is very helpful kind and always ready to answer questions.
03/22/2025 - Marcus J, MT
, Loan Officer: Robert Dana
No Comments Provided.
10/30/2024 - Tina C
, Loan Officer: Robert Dana
Robert and Jasmin we're wonderful to work with. We were trying to get a quick four week close and they were able to make it happen. Very easy to work with and communicated with us throughout the whole process. Really enjoyed working with these guys. Would do it again and would absolutely recommend to other flyers. Thank you so much for all of your work. We are so happy.
10/24/2024 - GARY S
, Loan Officer: Robert Dana
First, it has been 23 years since I purchased a house. Also, I absolutely do not know the sharing of information with all parties on New Rez?s side. As a 20 year, or so, customer of yours with an excellent credit score, I felt the process was ridiculously repetitive and difficult. The evening before we sold our house, and the evening before we purchased our new house we were told that our closes would not take place on the expected day due to missing documents, after being told earlier in the day that all documents were in order and the close was on schedule. That was not an option for us, and we expressed it very directly. That was a highly stressful circumstance for all three parties involved. For you folks who do this every day, everything is urgent, therefore nothing is urgent. Calling us at 5:30 Pm and telling us that our close would not close because the law office requires that all doc?s need to be in their office 24 hours before the close?., unacceptable! I could go on and on, but I will stop here. Ultimately, we closed on the scheduled day but not at the convenient location we expected. Overall, I felt the process was unnecessarily stressful, customer service prioritization took a back seat to company rules, perhaps more on the law firm side than New Rez, but to me it does not matter. I appreciate the hard work that ultimate allowed us to close on the right day, but I will forever remember this close as much more stressful than it needed to be.
10/14/2024 - DARRIN W
, Loan Officer: Robert Dana
Awesome Team Job