Kind and responsive

Appreciate the timely response to our application and then settlement in fast manner

Answered all of my questions and made the process stress free! Stewart and Justin are great at their jobs!

He was very responsive to my request. Immediately began the process within about 1 hour from my inquest. Made it very easy to submit all our information as well as signing everything. He also followed up with emails to detail the needs to secure the loan. He was personable and through.

They were very easy and nice to work with and were able to answer all my questions. Made this process less stressful working with them.

Great

Stuart was helpful during the entire process and was very informative and personable.

Stuart was very good! Helpful, had all the info we needed and answered all our questions.

Really friendly and helpful

It was ok

Answered all my questions, was very knowledgeable about the process. Explained the different loans that are out there . Glad I had Stewart as someone to help guide us through everything.

Stuart Greenstein was a great help to me in moving things forward so that i could get the loan i needed at a reasonable time.

Great effort been made

All questions were explained when needed.

Thank you for all service and keeping me in the loop

Professionalism, knowledgeable, and honesty.

Good communication

That you took care of the issues that came up quickly

Stuart and Karissa made everything so easy. They were wonderful about keeping me informed and I am so appreciative to get my last name changed and my husband on the deed. Thank you to everyone who worked on getting everything finished in such a short time.

Stuart and Shawna were both very knowledgeable, professional, responsive, and helpful. Great team!

Would be nice to stick with one person throughout the process.

The constant communication and updates throughout the process, our questions were answered on a timely basis. The closing agent who we signed the papers with was courteous and knowledgeable.

You made this real great Stuart thankyou Thank you Stuart it was you and the great team at Newrez yo u did

quick efficient service

Very easy, online ne process

fast service

At first I had no intention in doing a refi. Just testing the waters to see if it would be worth it. Stewart helped tremendously, by giving me 3 different options. I actually was able to consolidate some bills and have some money left for home improvements. And save money on my mortgage payment

Kept me well informed.

Stuart was great

People are very friendly and understanding when you have a situation that arises that keeps you from making your loan a priority! We just continued where we left off.

Words cannot describe the greatness of Newrez. They just do great.

No words can express the great service the New Rez gives.

Let me know what was going on.

Mr Stuart Grenstein Was very Patient with My Wife. And I He explained to us how to navigate signing documents by using my I. Phone My wife and I felt very confident dealing with Mr Stuart I will not hesitate recomending him to my family members and all my friends Keep up the good work Mr Stuart

Mr. Greenstein was fantastic in his role beginning to end in my business with New Rez!! He was eagerly available, patiently kind in explaining and re-explaining the process to me. And he was a friendly professional all the way!! I could not have wished for better care from anyone and he made my entire experience. Thank you Stuart!!

Stewart was easy to communicate with

The entire team was simply outstanding. They made it so simple for me, and my wife and I would highly highly recommend them to anyone in this line of business, seeking them refinancing, or whatever that Newrez specializes in an outstanding company with outstanding people.

Trying to get it done a little quicker seems like it took a long time. Stuart was very helpful there to answer all my questions .

Online and timely processing of documents. Stuart and Vanessa both did a great job.

Good communication even though there were a lot of hooos to navigate through

The team was phenomenal the transactions were smooth. The team showed concern and they made sure that I was satisfied, and answered all of my questions. I will definitely recommend new customers to the newrez family. Additionally they were honest and fair. Stellar Performance!

All I can say was that it was an easy experience compared to when I bought my first home.

A bit more communication would have been nice.

Stuart was very helpful

Overall, good process from beginning to the closing!

Stuart was a pleasure do you work with. He guided me through the whole process, was never pushy, listened to my questions, and boy, I had a lot of them! And just helped me out immensely! I will recommend him and New Rez tonwhoever is in need of a mortgage or refinance or other financial programs. Thank you again! Great Experience

the smooth process

Went smoothly

What made the experience So Great was Stuart Greenstein and Joseph Burns. I felt as if I were their number one priority. I cannot thank them enough for all they did for me and how easy they made the whole process seem. I could not be happier that NewRez took over my mortgage a few years back. It is extremely comforting to know that my mortgage has a home and will not be sold. I do not have to worry about it being sold - Ever - from what I understand. Thank You Stuart and Josepeh

Quick, efficient process and kept me well informed.

Well informed