Janice was very professional. She went above and beyond to help us with this loan. I appreciate her kindness. I know this was a challenging process as we had certain issues,but she never gave up.

Very easy process

Very professional. Janice will above and beyond to assist you with your every need!

Excellent service - patiently took me thru step by step and answered all my questions

It was a pleasure working with Janice. I was impressed with her knowledge and greatly appreciated her assistance during the application and closing disclosure steps.

Janice was very professional and answered our questions and addressed concerns in a timely manner.

Friendly and professional, was a pleasure to work with.

Janice was great! Very happy she reached out and grateful for all of her help through the process. It was a perfect experience.

Fantastic! She was very professional, and made sure that everything she promised I received.

Janice was very communicative and easy to work with...she answered all my questions and made the process very easy.

She was absolutely amazing! I don't think I've ever worked with anyone so thorough, understanding, knowledgeable, and helpful! Best experience ever!

If you want someone who is going to fight for you, you need Janice. I don't know how she did it but, she saved me. And my house! Her and her team are amazing, caring people. Real people! Thank you for working so hard for me. It's very appreciated!

Very professional and informed me of all processes before, during, and after completion.

Janice is incredible. She called me three times until she got me. She worked on my possible loan while I had screaming kids and dogs in the background, and she just "did it." She found me the best loan and was an incredible advisor. I typically research the heck out of things and compare with other offers and spend a lot of my own time finding the best deal. Janice found me the best deal and saved me hours and hours of research time. You are lucky to have her!

She was very helpful and came up with loan that made sense

Janice was very helpful during our process. We were sometime dissatisfied with how hard it was to get certain questions answered.

Janice explained everything in detail and worked until she got the right fit for the type of mortgage. When I called with a question and got her voicemail, she returned my calls without hesitation. Janice was courteous and very great to deal with.

Janice was very professional and assisted me with ALL my questions and concerns. She made this process much smoother than I was anticipating. I had the option of going with a local loan company. But after working with Janice, there is more to service than just a lower interest rate. Thank you so much. Greg

She was wonderful going above and beyond to make sure everything was correct and taken care of.

She keeps you informed during the process

Janice is a lovely lady who was very personable, gracious and professional. She is an asset to your company I any. She guided me through the mortgage loan process and explained things so that I could understand what to expect. I explained to her why I needed the home equity loan. I told her about the improperly installed siding currently on my house and that I will be getting new siding installed properly with my loan. She wanted a picture of before and after the project. Now, all I have to do is figure out how to do that.

Janice was very kind and thoughtful. She worked diligently to find the right solution for my needs.

Do it! Janice was the easiest person I’ve ever worked with! She took the time to explain everything in detail and answered any questions we had making our process easier than ever. She’s absolutely amazing!

She was the most pleasant person to work with.

helpful competent organized

Great experience

Janice was responsive, very personable, and was a great problem solver. I am glad she was my point of contact for this experience.

Very professional and personable.

She was great

Very professional, answered all the questions, very passionate about my needs.

Janice was excellent!! I would not hesitate to use her again when refinancing my home!! I would also recommend Janice to other clients. She was the best!!

Great customer from Janice & Trae