She keeps you informed during the process

Janice is a lovely lady who was very personable, gracious and professional. She is an asset to your company I any. She guided me through the mortgage loan process and explained things so that I could understand what to expect. I explained to her why I needed the home equity loan. I told her about the improperly installed siding currently on my house and that I will be getting new siding installed properly with my loan. She wanted a picture of before and after the project. Now, all I have to do is figure out how to do that.

Janice was very kind and thoughtful. She worked diligently to find the right solution for my needs.

Do it! Janice was the easiest person I’ve ever worked with! She took the time to explain everything in detail and answered any questions we had making our process easier than ever. She’s absolutely amazing!

She was the most pleasant person to work with.

helpful competent organized

Great experience

Janice was responsive, very personable, and was a great problem solver. I am glad she was my point of contact for this experience.

Very professional and personable.

She was great

Very professional, answered all the questions, very passionate about my needs.

Janice was excellent!! I would not hesitate to use her again when refinancing my home!! I would also recommend Janice to other clients. She was the best!!

Great customer from Janice & Trae