very helpful and always answered his phone

Great company with good response time

He was wonderful to work with! We did a refinance and he made everything so easy.

They were quick to respond and always there to help

Michael and the entire team were incredibly helpful throughout the entire process. He made everything as seamless and stress-free as possible and was always available to answer any questions I had along the way. I truly appreciated his professionalism, responsiveness, and dedication. I would highly recommend Michael and his team to anyone looking for outstanding service.

Very informative and helpful.

I would recommend them to Mr Bonczak.

Michael was the first one we talked to , he was extremely eager to help us , he was very knowledgeable and professional and just got everything started. We are old, and he was so patient in explaining the documents and helping us get them signed. Michael and his associates Joe, and Jenna made it so easy for us When we had questions they usually answered our call right then but if we had to leave word we were called back immediately They we’re there for us through the whole process , we could not have had better service. Michael and his team were excellent Thank you

Michael was extremely helpful and kept us advised during the entire process.

Michael was very eager to help and was quick to get process in motion. It was a pleasure tovwork with such a knowledgeable professional.

Mike is amazing and kept us informed throughout the process!

easy to talk to will explain everything in laymens terms and helps you with all the computer jargin. he also gets back to you quickly.

M. Bonczak was outstanding

It was a good experience but communication was a little delayed.

He was always pleasant and answered all my concerns. He was quick to return my calls.

My experience with Michael and Newez was awesome. He was thorough and took his time to explain everything. Closing was fast. I would recommend Michael and Newez to all my friends and family.

helpful patience professional

Very good. His recommendation concerning what type of refinance to do was excellent.

Mike was quick to help & kept the process moving faster than I could have expected!

First let me thank you all for assisting me in the recent refinance of my home. Thank you Michael Bonczak for your service and professional courtesy I will pass your company name on. God bless you all!

The process was easy and they were knowledgable.

Very Professional JOB THANKS

Great experience Mike was a great help and went out of his way to help me

Michael was very helpful with us patient outstanding employee

Great communication, timely and got me a lower rate than I expected! ????

Absolutely amazing. Easy to deal with and answers any questions going through the process.

He made the whole process go smoothly and efficiently.

Would recommend both Mr Michael Bonczak and Newrez LLC. They are so nice and understanding of your needs. They explain the options and let you decide what you actually need.

Michael was organized and communicated very well.

The process was quick and easy. I was well informed throughout the process and received follow up phone calls to ensure all my questions were answered.

Well Done.

Very easy

It was amazing experience, thank you!

Professional and helpful

Mike has a high level of Professionalism and Knowledge in his field and will get the job done. He made himself available for any questions, kept us informed, and replied promptly. Thank you Mike, James and NEWREZ for your help. R/ Bart & Cindy Wheeler

Kept us informed throughout the whole process. Answered all our questions.

He was truly awesome with his professionalism and communication with me. He was available to answer any questions and made the process very easy.

Very easy, everything went smoothly.

Michael was great at explaining the process to get me out of a bad situation with another company. Michael with great communication and efficiency guided me through the process so I could understand what I needed. His knowledge and quick response via phone and email was appreciated to help me get on a path to success.

he is very good

Michael took time to explain process, made everything a smooth transaction

Great communication and smooth process.

Process was faster than I expected. Very happy with the whole process.

I gave the same information several times. I felt very redundant.

Pople were pleasant the closing cost kept changing and in the end I ended Up paying hundreds more then he said I . The beginning

Great communication

Overall process was thorough and quick. Hardly had to do anything myself!

You were able to match and give me a more reasonable rate so I didn?t have to switch companies

Understanding with my schedule

Open communication

I was kept informed on all procedures and was updated when needed

We had an initial offer from NEWREZ so we started looking into our options. We then received a better offer from another company. NEWREZ was able to beat their offer and we were able to close when we wanted to in order to make the most of the change. Very helpful.

How I was kept updated on all steps being done to get my loan processed. We had a few hurdles that we had to jump over to get it completed but in the long run it all worked out

Mike and Eddie made it easy

Michael's expertise was instrumental in navigating the refinancing process. His quick and clear explanations and proactive communication made everything seamless.

I was kept informed of the entire process

He was very in tune to what I needed and wanted and helped guide my way

Process was quick and simple. All questions were answered appropriately and in a timely manner. Everyone I worked with was knowledgeable and polite.

Jeffrey & Michael were excellent

Everything was fine

Kept me update on the progress of my refi and I received all documents in a timely manner.

The timeliness and ease of getting ahold of the processor.

Always answer my question and pleasant

Good feedback

Being informed

Great communication from start to finish!! Thanks

You catered to our needs.

The easy process and quick response..

I took a long time to answer emails. Mr. Bonczak and Mr. Fuentes-Mendez were patient with me and professionally followed up with me when I didn't get back to them as soon as I should have. I appreciated their patients.

Loan officers' knowledge, professionalism and curtesy.

Michael did a fabulous job. Worked with us. And got the job done.

the whole experience was good

The convenience, and ease of doing it from home. And the helpful explanations!

Great communication

Communication was great!

Overall good experience

Pompt infomation flow though the whole process. Staff was excellent in every department.

Professional, courteous, informative, caring and timely.

Michael did a great job!

Communication and process was great

Michael was proactive, informative, and compassionate. This is not easy for me and he made the process smooth and painless.

Well informed on everything

Prompt and good communication . Friendly and knowledgeable agents.

It was very fast and easy to work with Michael and the team. Thank you for making the process pleasant

Michael and Camille made the experience feel tailored for me and are a fantastic team. First off, Michael was a great advisor from imitation of this process. He was honest and helpful in advising me about how to posture my finances. This was an important step and I appreciate that he worked to make this a very effective and streamlined process. Camille is a plethora of pleasantry. She was extremely knowledgeable and forthcoming making sure the tasks were completed and sufficient. She was the final soothing touch up this process and I appreciate her as well. Thank you.

Friendly service, and it was easy to understand.

The coverall ommunication throughout the entire process. Everyday we received a message down to the closing. Any changes we were notified. The entire team was great and very personable.

communication and responsiveness

Avenue 365 was really bad - they sent several forms in the closing packet that were not completed and then were not available for me to call and ask questions. The notary did not know (nor is it his job to know) how to complete the forms.

The friendly,thorough,responsive actions taken to help me start to finish??THANK YOU!

Great people very nice and they were looking out for my best interest for me

Everyone was knowledgeable and helpful and this made the process go smoothly

Leaving blank

Refinancing is stressful but this time was very seamless, professional and timely

The contact throughout was spot on. Made it easy for me to work and get things done. Super flexible team