Jason & Jessica are excellent to work with! Fully recommended

Jason was great. Very helpful and timely.

Jason and team provided excellent service. They spent time with us several times clarifying what was needed on our end.

Super easy experience, excellent customer service

Jason was professional and knowledgeable about the refinancing process. His guidance and sincerity was the reason I continued the process. If I had to do it again, I’d want to deal only with Jason.

Extremely responsive!!

Jason was great to work with and very thorough.

Jason was great to work with on this loan refinance. He is very knowledgeable and helped assess and determine the best option for me.

I would definitely recommend Jason Bowman, loan officer at NewRez LLC. He is very honest.

Excellent. Even worked on his day off for me

Did all great job explaining everything and being available for questions. More than likely wouldn't have moved forward with this process without Jason at the helm.

Once Mr . Bowman got the necessary information that was required to start the process,, he took the ball and ran without any problems.. Thank you Mr Bowman, job well done.

He was very nice and explain my loan to me. And when I had questions about the loan later on in the process he was asking phone. I'd be thinking that he's not gonna ask the phone but he really did. Answer, the phone is returning my call. I can say he loves his job.Cause he's very patient and he explained everything very clearly to me

Excellent customer service. Answered questions in a timely matter and very knowledgeable. Thank you!!

Jason was great!

Jason was very nice to work with. He informed me of all the steps up front and explained the process to me. Everything went just as he said. It was a great experience.

They were prompt in responding to us and their directions for information were clear.

He was great and made the process so smooth and easy!

Jason was awesome in handling my refinance. Very professional but also very compassionate with my concerns. He explained info that made me make sense of my concerns. If I had a question, he was very accommodating. I just want to say thank you for having Jason Bowman on your team!

Jason was awesome. Very knowledgeable no matter how many times I contacted him he would respond immediately and assist me

Jason & Paulette kept me up to date and if I had any questions they had the answers or would find them out.

Timely responses

We appreciate Jazara and Jason being very responsive when we had questions. They were very prompt on returning our calls and e-mails.

Excellent service and communication through out process!

Very easy process throughtout. Always answered any questions I had promptly and kept me up to date through each step. Very pleased with the over all process.

The experience was overall exceptional. Jason is very friendly and always accessible to every need. Also, very knowledgeable and efficient.

Easy, convenient process and professional friendly service

excellent customer service and communication

The Communication!

Jason exceeded all our expectations. His performance was outstanding from beginning to end.

Not really. Everything was fine

I furnished them with immediate info required for the loan. They equally acted swiftly with response

Jason and Jeff were a pleasure to work. I really appreciate the effort and support they gave me throughout my refinance process.

The loan process was relatively straightforward.

Very quick and easy process

Jason and Trae were responsive when I asked questions and explained everything thoroughly to me throughout the process.

Nothing further

Jason was very helpful and friendly, it was great working with him!

Communication was number 1

Easy and fast experience

Jason & Ms Han were very knowledgeable & made sure we understood the process start to finish.

It worked out well even though it took a long time compared the way it use to be . Thanks so much for your help you and Miles too. Ever up this way stop by by and see me.

At first I was skeptical but Jason assured me that he would guide us every step of the way and he did Sarah was very good at what she does and I'm very appreciative of the time and effort that they gave us an order for us to complete our refinancing around home everything was great and I 100% recommend Newrez to my friends and family.

Jason was an amazingly huge help getting us to where we needed to be. Thank you!

Easy to do. Jason found us the best options and told us to revisit with him in a few years to see if rates have changed enough for us to refi again.

Jason is personable, kind and was super informative along the way! He really saved the whole experience.

Jason was so easy to communicate with all through the process which made things go smoothly. Very down to earth.

Jason always responded promptly to questions. He is an asset to your company

Jason was very communicative. I had applied with 2 banks and went with Newrez because I appreciated his high level of communication

The process took longer than anticipated and the reason given was that new rez was very busy with loans. It was difficult to get a final date on my refinance.

Jason was Great very helpful to me during my experience. He kept me updated every step of the way. Thanks, Jason

Both Jason my Loan Officer and Cynthia the Processor exceeded my expectations with their communications and timeliness. NewRez CAN help. 5 Stars.

Efficient, clear communication, helpful

Jason was a pleasure to work with - great communication and attention to detail! Would highly recommend!

Jason was great every step of the way.

professional

Jason and Miguel were awesome. It got complicated on other ends but Jason went above and beyond to get it done. 10 stars and a great experience

Jason communicated daily with what we needed to do. He was fast and thorough. Even after closing, he took time to verify something for me.

The communication through phone calls and emails. Jason was quick to respond to my questions on email.

Jason and Justin worked with me from start to finish. They kept me updated every step of the way. When we hit a snag, they worked tirelessly to get the situation resolved, without having to involve me much. It just felt smooth and flawless and I am very happy with the whole experience.

Everything went just as expected and we are very happy with the service we received at all levels.

I had little hope I would be able to refinance my house until I spoke with Jason. He gave me confidence and walked me through every step from beginning to end and has helped my family tremendously in a time of need. Thank you Jason!

Jason and Frank were both very patient and understanding when I had questions. They were very easy to talk to and answer questions. I would recommend them to my friends. Thanks so much

Communication & updates

The whole process was easy and in a timely manner. Everyone was very friendly and helpful throughout the entire process

Everything went smooth even during the holiday season

Jason was a great Loan Officer, communicated every step of the way and made the process easy.

Everything was great

Everything went smoothly Thank you

Overall everything went well.

Excellent customer service! Everything was great!

The way everyone computation with me and answer all my questions

The entire process was handled professionally and promptly manner .

Jason was very professional but also compassionate. He took the time to make sure we looked at all the possible options available.

Great and easy!

The process was easy everything was explained & easy to understand. I was kept updated on everything and there were no surprises

When I called I was just inquiring. I have had a two and half year struggle with a death in the family and cleaning out two others houses and then surgery and multiple illnesses for myself. But Jason just told me how easy this all will be.

Jason made this process simple and easy. I was shocked at how quick it closed and he was always available to answer questions. I really appreciate the sound advice and help!

When I needed information, you responded in a timely manner. You, Jason, went above and beyond, working to get this loan approved. You were available when I needed to ask you a question. You encouraged me throughout this process, even though, dealing with all the added information required for a V A loan, seemed very stressful at times. Every one on your team, worked with me, patiently. I am not used to taking care of this kind of business all by myself. I realize that at times, I panicked You, Jason, more or less said, what I have been told by others, in different situations: ?Stop! Take a deep breath. Just listen to me. Be patient . It takes time, but this will come together. I am so glad that you were patient with me, in guiding me through all the challenges and steps to achieve our goal. I can never ?Thank your team enough? for all your efforts and hard work . I am so, so thankful for everyone?s help and support.

Very satisfied with Jason and Treasure. They provided excellent service.

Jason and Eddie were both very pleasant, helpful, and prompt. The loan officer+Processor dream team!

Sometimes the response time was slow.

Jason Bowman was exceptional in every way possible. I told him many times he was my hero. I have never dealt with a person that was so efficient, kind and overall incredibly knowledgeable. Please let Jason know how pleased we were to work with him.

They made it easy

We were able to consolidate our student loans and cards into one lump sum payment which in turn lessens the burden on our shoulders?. Stress free experience beginning to end ?.. thank you for all of your help

Jason was very personal and took the time to answer all my questions.

Jason and team did an amazing job working with me every step of the way. Not only were they incredibly friendly and professional, but they exercised inhuman levels of patience with me and my situation to make sure we were able to ride out these turbulent waters and cross the finish line. Cannot overstate how grateful I am for the help I received from Jason and the NewRez team!

The process was complicated and stressful at times. Jason tried his best to keep the process on task and us informed of what we had to do. Most importantly he assured us that everything would work out and it did! Thanks to the team and most importantly to Jason!

Great communication!

Jason and Eaton did a great job. Very personable, great customer service.

The frequent communication was amazing. I was informed of every step along the way.

Jason was very personable and always responded to all requests for information.

Everything was easy and the team great job and my friend Jennifer processer and Jason thank you so much for your support

Jason is very knowledgeable, easy to talk to and truly cares about his clients. We were having issues with my solar company and if Jason hadn?t come in the save this deal I was ready to walk away. Jason talked me off the edge and made it happen. Personal circumstances surrounding this loan were very difficult for me and Jason really helped with getting this loan approved as well as guide me through the process.

Responsiveness

Everyone so nice and went over to assist me

Process was fast and easy, and eveythung was explained along the way. The electronic documents made it very easy to complete t hff e process.

The process for refinancing was really quick and easy. I was able to close in less than 30 days. Everyone involved was friendly and knowledgeable.

excellent customer service !!!

Very helpful and understanding.

Everyone was super friendly and answered every question we had.

It was easy and fast.

Jason kept me informed every step of the way and explained everything so that i understood and was comfortable with it.

I was hesitant to call and start this process but when Jason called me back and we talked about my options and the process, I was more than comfortable in refinancing. Jason and Katie were so helpful, knowledgeable and kind during the entire process. Thank you all very much for helping a veteran make his life a little more enjoyable and comfortable, James

I was able to close with in a month or so, and I feel that I was able to get what I needed from the refinance.

Jason was on the ball at all times, he always answered my phone and if I left a message I did not wait long for the answers I was looking for. Anything I didn?t understand he explained extremely well! All and all the experience awesome with Jason and the Newrez team!

Thanks Jason!!

Jason is a down to earth, motivated loan officer. He took care of us and made sure whenever we ran into an issue he was there to help, promptly. Jason seems very personable and i would highly recommend working with him and Newrez in the future!

Jason?s communications were always prompt when I reached out to him. Christopher?s sometimes took a couple days and I feel that prolonged the entire process from closing sooner.

Loan officer Jason Bowman and Loan processor Jessica Wagner were very helpful in moving the loan application through the process. I appreciated the step-by-step updates throughout the entire process. The loan process from application to closing date went seamlessly and quicker than I anticipated. I truly appreciate all your help and professionalism during the refi process. NewRez is fortunate to have you as a part of their Organization.

Everything was great, Thank you!

process was very easy,everyone was very helpful

The NewRez team went the extra mile to make sure my family and I got the best deal possible.

We received excellent customer service from both Jason and John Simmons!

Jason was a pleasure to work with kept me informed throughout the entire process

Jason and Justin made the process very smooth. It was stress-free, they were on time, and their communication was galactic! They were great to work with!

Mr Jason keep me inform of everything that was going on and help me to go through the process

Jason was extremely helpful and very a very informative if I ever need anything there were there for me

every one was nice and friendly.

Jason was always available from start to finish to answer any question that we had.

Jason and Jessica made things so easy in the entire process They are both very nice.

Jason walked me through the steps and I was able to ask and have my questions answered.

Jason did a great job keeping the process moving.

What made it great was everything was explained to me and I was made aware of everything and if I did not understand Jason Bowman was there to assist all the time a truly great experience

The 2 guys that helped me thru this process were amazing. This was not a refinance that I was ready to go thru. It was court ordered and super stressful for me. These 2 guys talked to me like they were friends and truly put my anxiety at ease. I am truly thankful for them

Jason is always great to work with. Will continue to get any loans needed in the future with him.

Jason was great to work with, very helpful, efficient and kind. The rest of the team and process at NewRez was very difficult.

Jason and Corrine

Courteous and responsive to my needs and concerns. Thank you and appreciated.

I cannot say enough good things about Jason! He made the process super easy and helped me with every step along the way! Can't wait to work with him again!!! A sincere thank you out to Jason and the entire NewRez Team!!!

Clear and timely communication

Kept us informed all the way thru. Always easy to contact and return information.

Jason and everyone else was great. They took the time to explain the process to me and was extremely polite and very knowledgeable.