Brian was on top of every requirement and step required to complete the loan process. We were informed of everything every step of the way. His pleasant demeanor made everything less stressful. His communication skills are top shelf. We will absolutely be recommending Brian and Wintrust in the future. Thanks to everyone at Wintrust, we have a new loan and less stress every month!
07/13/2026 - David G, IA
, Loan Officer: Brian Houk
Very satisfied with your service
07/09/2026 - Jazmynn H, IA
, Loan Officer: Brian Houk
Brian was the absolute best. I’m a first timer. He made it super easy. He was always available for questions or concerns and made everything easy to understand
07/01/2026 - MAKENZIE O, IA
, Loan Officer: Brian Houk
Brian was seriously amazing to work with. As a first-time homebuyer, I had a ton of questions, and he never once made me feel like I was bothering him. He always took the time to explain everything and made sure I understood each step of the process.
He was also incredibly easy to get ahold of. He answered my calls most of the time, and if he happened to miss one, he would always text or call me back within the hour. That meant a lot because buying a home can be stressful, and knowing he was there whenever I needed him gave me so much peace of mind.
The thing I appreciated most was how genuine he was. He never treated me like just another client or tried to tell me what I wanted to hear. He was honest, realistic, and always looked out for my best interests. That’s hard to find these days. I honestly couldn’t have asked for a better person to help guide me through this process.
06/30/2026 - Suzanne S, IA
, Loan Officer: Brian Houk
Brian Houk was absolutely amazing to work with. He went above and beyond with helping us get our home after we went through a bad deal with another lender a year ago.
06/17/2026 - Dakota B, AZ
, Loan Officer: Brian Houk
We had an excellent experience working with Brian throughout the mortgage process. He was incredibly responsive, patient, and always willing to answer our endless questions. His transparency and clear communication helped us feel informed every step of the way.
What really set him apart was his ability to balance professionalism with a great sense of humor, helping keep us sane during what can be a very stressful process. He knew exactly when to push for urgency, when to escalate issues, and always had our best interests in mind. We couldn't have asked for a better partner during our home purchase and would highly recommend him to anyone looking for a knowledgeable and trustworthy loan officer.
04/25/2026 - Eric R, FL
, Loan Officer: Brian Houk
Brian is the best- We have used him in the past for our financing needs- He was always responsive- and explained everything clearly. We closed earlier than expected. It was the smoothest home purchase we have ever had!
04/22/2026 - SHANNON C, IA
, Loan Officer: Brian Houk
Brian was incredible to work with and made the entire process so easy and seamless.
04/07/2026 - ADAN R, IA
, Loan Officer: Brian Houk
Very professional and made the home buying process super easy for a first home