Timothy Devens was very professional and friendly. I appreciated his expertise in refinancing my mortgage and answering my questions in a clear and concise manner.

Very professional, kept us informed.

My experience was pretty good, I feel like Timothy and his team made the process smooth as they could. He seem to have my best interest and wanted to help

Thank u very much for your help with the application..??

Tim was very helpful and professional in assisting me in this matter.

Very professional.

He was great got things done In timely manner answered all my questions took care of everything I needed to take care of and was always there when I called

Tim patiently listened to what I was looking to do and if I had options. He was kind and had a sense of humor. He returned my call(s) each time and I did not feel rushed. He was knowledgeable and directed me toward the best option. He also outlined the time it would take and the steps. He made sure to follow up as we progressed through the step process. Keeping in mind my goal to restore my credit after my divorce 1 year ago, he explained the benefits this refinance may bring. I was able to obtain enough of a payout to make necessary repairs to both my house and credit!! PS: Sherry my other team member was great as well!!!

He was extremely helpful, and very knowledgeable. He answered all of my questions, with loads of patience.

Timothy was very knowledgeable and handled everything expeditiously. It was a much easier process than I thought it would be. He was also pleasant to talk to and we even talked about other topics like you'd talk to a friend. I highly recommend him!

Tim was great yo work with!

So easy, love the on line signing, and notary that came to house.

He was very understanding and was soi helpful

Extremly helpfull and friendly, made it a pleasant process!

I enjoyed doing business with Mr. Devens. He was very professional and he listen to what my goals were for pursuing the loan. Tim outlined the details for the transaction and I was satisfied with the loan.

Thanks for all of your help Tim.

Timothy was very helpful and answered all of my questions.

I liked working with Timothy

excellent service

He is very experienced and has the knowledge and takes the time to walk you through the steps to be successful.

Quick, very knowledgeable got things done in record time.

Timothy and Newrez are a great choice for home fianacing.

great group to work with

Tim was great to deal with. This wasn't an easy decision for us and we had 4 different options. Part of this being the best option was the customer service since I was able to get the same rate through borrowing from my pension. I would 100% work with Tim and the team again!

He was fine in the initial contact. After that I couldn't get any response when I called and sent texts. I finally called Newrez and Nick was very helpful.

I was very pleased working with Timothy and his ability to process our loan so quickly.

Pleasant and efficient.

Good customer service.

Professional, knowledgeable and friendly. Made the entire process as easy as possible.

Everything on the refinancing went smoothly. Thank you, Timothy and Malissa.

Tim was great. He made everything so quick and easy. Lived working with him and your team.

He’s very professional and detailed. I will recommend him to anyone that needs to refi.

Tim was great throughout the process.

Timothy is consistently professional and reliably delivers on time.

He was very helpful and understanding. He’s a good listener knowledgeable and responsive.

Knowledgeable, gave facts, accruate information, available.

Timothy did an excellent job of stepping through the process of refinancing my home mortgage through Newrez. He was very responsive to any questions I had along the way, ensuring that I understood exactly what would happen, and when.

He was very kind and helpful. He kept in touch every day.

Very helpful

Pleasant and informative

Timothy Devens is very knowledgeable and professional. He graciously answered all my questions, and provided the any information I needed to make an informed decision. I'm thankful for his kindness and professionalism throughout the entire process

Mr. Devens was easy to work with. He answered all our questions and wasn’t pushy about going thru with the refinance.

Mr Devens handled the process of my loan as a true professional…

Tim was awesome I was new to this and he helped me through the process with the up most patience I was calling him back to back and he very kind each time

Extremely helpful and knowledgeable

Very friendly and thorough. Quick follow up

Very helpful with getting everything in motion

He’s amazing and very knowledgeable!

Tim and James were awesome to work with - they both answered any questions that we had throughout the process, in a very timely manner - 10/10 would recommend

He was very helpful and informative

Nothing negative

Very effective and positive

Great communications throughout the process

The professionalism of the loan officers and the closing realtor was above and beyond excellent. They were knowledgeable and caring. They made the process less stressful with much each. They are both truly people persons and care about you as the borrower.

Tim was patient, very thorough and professional

Trusting my mortgage company to just call them directly

The entire process was smooth and

Timothy was the one who made a difference and the reason I closed with Newrez. He could explain and answer all my questions. I asked him to develop some different interest scenarios and he could provide in a very fast pace. He was always available and returned all my messages. He used e-mail to close our conversations and agreements. Timothy could heard me in such a way that trust was developed. In case I need to refinance again I will ask Timothy. He is the one, the best.

Timothy Devens made it great! He is very knowledgeable, kind, helpful, efficient and really good at what he does. And, Paulette Storms is great as well with all the same qualities. They both added a nice touch of a sense of humor which put a delightful touch on the whole process. Thank you so much to both of you.

Timothy Devens was very patient and helped me throughout the process with all the changes and timelines I had.

I appreciate information being shared proactively, rather than reactive to my inquiries. Team was excellent at being reactive and responsive, but would have been better had they provided me information ahead of time.

Great customer service and I was kept informed during the whole process.

Easy and fast

Overall a very easy and relatively painless experience, not usually what you get from a mortgage lender.

There were times I felt my email or phone calls weren't being answered. Overall everything went through and im happy with the results.

Tim knew what he was doing and gave correct answers to our questions. The process was very streamlined and smooth.

I was pleased that Newrez called to inform me that the interest rates had dropped.

Very thorough from start to finish. We were well informed every step of the way. Communication was excellent.

Everything worked out

Timothy went above and beyond answering my questions until I fully understood. My calls were returned promptly, I called often. His patience and knowledge made me feel comfortable and informed throughout the entire process. I am grateful he was assigned to my process. With that being said the best part is I was able to connect with Timothy EVERY time I needed to call, I did not have to talk to random people that try to quickly read my file and figure out answers for me. I would, and will if I need too, use Newrez for my home lona needs again.

Prompt communication and great courtesy Transparency from the initial fo final stages Patience when we did not have everything ready You are a great team

Very transparent

every thing was understandable and easy to complete