He was very kind and helpful. He kept in touch every day.

Very helpful

Pleasant and informative

Timothy Devens is very knowledgeable and professional. He graciously answered all my questions, and provided the any information I needed to make an informed decision. I'm thankful for his kindness and professionalism throughout the entire process

Mr. Devens was easy to work with. He answered all our questions and wasn’t pushy about going thru with the refinance.

Mr Devens handled the process of my loan as a true professional…

Tim was awesome I was new to this and he helped me through the process with the up most patience I was calling him back to back and he very kind each time

Extremely helpful and knowledgeable

Very friendly and thorough. Quick follow up

Very helpful with getting everything in motion

He’s amazing and very knowledgeable!

Tim and James were awesome to work with - they both answered any questions that we had throughout the process, in a very timely manner - 10/10 would recommend

He was very helpful and informative

The professionalism of the loan officers and the closing realtor was above and beyond excellent. They were knowledgeable and caring. They made the process less stressful with much each. They are both truly people persons and care about you as the borrower.

Tim was patient, very thorough and professional

The entire process was smooth and

Timothy was the one who made a difference and the reason I closed with Newrez. He could explain and answer all my questions. I asked him to develop some different interest scenarios and he could provide in a very fast pace. He was always available and returned all my messages. He used e-mail to close our conversations and agreements. Timothy could heard me in such a way that trust was developed. In case I need to refinance again I will ask Timothy. He is the one, the best.

Timothy Devens made it great! He is very knowledgeable, kind, helpful, efficient and really good at what he does. And, Paulette Storms is great as well with all the same qualities. They both added a nice touch of a sense of humor which put a delightful touch on the whole process. Thank you so much to both of you.

Timothy Devens was very patient and helped me throughout the process with all the changes and timelines I had.

Great customer service and I was kept informed during the whole process.

Easy and fast

I was pleased that Newrez called to inform me that the interest rates had dropped.

Very thorough from start to finish. We were well informed every step of the way. Communication was excellent.

Prompt communication and great courtesy Transparency from the initial fo final stages Patience when we did not have everything ready You are a great team