07/06/2025 - SCOTT M MD
, Loan Officer: Timothy Devens
Very friendly and thorough. Quick follow up
06/01/2025 - JOHN M NC
, Loan Officer: Timothy Devens
Very helpful with getting everything in motion
05/30/2025 - MARIA M FL
, Loan Officer: Timothy Devens
He’s amazing and very knowledgeable!
05/28/2025 - Jamie M FL
, Loan Officer: Timothy Devens
Tim and James were awesome to work with - they both answered any questions that we had throughout the process, in a very timely manner - 10/10 would recommend
04/25/2025 - CHERYL D IN
, Loan Officer: Timothy Devens
He was very helpful and informative
04/24/2025 - LANCE M IL
, Loan Officer: Timothy Devens
Nothing negative
04/21/2025 - JOHN M NJ
, Loan Officer: Timothy Devens
Very effective and positive
04/10/2025 - Donald R NJ
, Loan Officer: Timothy Devens
Great communications throughout the process
03/06/2025 - Brenda J FL
, Loan Officer: Timothy Devens
The professionalism of the loan officers and the closing realtor was above and beyond excellent. They were knowledgeable and caring. They made the process less stressful with much each. They are both truly people persons and care about you as the borrower.
02/24/2025 - JOSE V CA
, Loan Officer: Timothy Devens
No Comments Provided.
02/19/2025 - THOMAS G VA
, Loan Officer: Timothy Devens
Tim was patient, very thorough and professional
01/22/2025 - Jean B MI
, Loan Officer: Timothy Devens
Trusting my mortgage company to just call them directly
11/30/2024 -
, Loan Officer: Timothy Devens
The entire process was smooth and
11/28/2024 -
, Loan Officer: Timothy Devens
Timothy was the one who made a difference and the reason I closed with Newrez. He could explain and answer all my questions. I asked him to develop some different interest scenarios and he could provide in a very fast pace. He was always available and returned all my messages. He used e-mail to close our conversations and agreements. Timothy could heard me in such a way that trust was developed. In case I need to refinance again I will ask Timothy. He is the one, the best.
11/19/2024 -
, Loan Officer: Timothy Devens
Timothy Devens made it great! He is very knowledgeable, kind, helpful, efficient and really good at what he does. And, Paulette Storms is great as well with all the same qualities. They both added a nice touch of a sense of humor which put a delightful touch on the whole process. Thank you so much to both of you.
11/18/2024 -
, Loan Officer: Timothy Devens
Timothy Devens was very patient and helped me throughout the process with all the changes and timelines I had.
11/12/2024 -
, Loan Officer: Timothy Devens
I appreciate information being shared proactively, rather than reactive to my inquiries. Team was excellent at being reactive and responsive, but would have been better had they provided me information ahead of time.
10/31/2024 -
, Loan Officer: Timothy Devens
Great customer service and I was kept informed during the whole process.
10/21/2024 -
, Loan Officer: Timothy Devens
Easy and fast
10/20/2024 -
, Loan Officer: Timothy Devens
Overall a very easy and relatively painless experience, not usually what you get from a mortgage lender.
10/07/2024 -
, Loan Officer: Timothy Devens
There were times I felt my email or phone calls weren't being answered. Overall everything went through and im happy with the results.
10/07/2024 -
, Loan Officer: Timothy Devens
Tim knew what he was doing and gave correct answers to our questions. The process was very streamlined and smooth.
09/26/2024 -
, Loan Officer: Timothy Devens
I was pleased that Newrez called to inform me that the interest rates had dropped.
09/20/2024 -
, Loan Officer: Timothy Devens
Very thorough from start to finish. We were well informed every step of the way. Communication was excellent.
08/04/2024 -
, Loan Officer: Timothy Devens
Everything worked out
07/26/2024 -
, Loan Officer: Timothy Devens
Timothy went above and beyond answering my questions until I fully understood. My calls were returned promptly, I called often. His patience and knowledge made me feel comfortable and informed throughout the entire process. I am grateful he was assigned to my process. With that being said the best part is I was able to connect with Timothy EVERY time I needed to call, I did not have to talk to random people that try to quickly read my file and figure out answers for me. I would, and will if I need too, use Newrez for my home lona needs again.
07/20/2024 -
, Loan Officer: Timothy Devens
Prompt communication and great courtesy Transparency from the initial fo final stages Patience when we did not have everything ready You are a great team
07/12/2024 -
, Loan Officer: Timothy Devens
Very transparent
06/28/2024 -
, Loan Officer: Timothy Devens
every thing was understandable and easy to complete