James was great to work with and Tiffany went above and beyond to answer questions and help with small details that really put my husband's mind at ease.

Great Experience workign with Jame and Newrez, process was seamless end to end and great guidance and communications throughout.

Attentive, great customer service, and helped guide us in the direction we needed to go.

Very knowledgeable and easy to deal with.

Everything went so smoothly. Before we knew it, we were finished!

James was very informative and helpful, I had a few issues, with his help I was able to overcome them, made me feel that I was worth his time

knowledgeable, accessible and friendly.

Very knowledgeable and help explain the whole process very clearly

Awesome great at explaining everything very responsive too my emails.

James was excellent. Very helpful and knowledgeable and checked back in to ensure all was going well. Answered questions and walked me though it.

He was fine

James was very thorough and great at explaining the necessary details to move through the process. He was very good at communicating and getting back to me with answers about questions we had.

Very easy to work with. Make everything so smoothly.

Easy to work with and professional.

Good.

James was great to work with. He made the process smooth and was easy to communicate with. He was always prompt with responding.

James was very professional and helpful. He explained everything clearly so I could understand. The process was easy and fast.

Easy to do business with and did not try to load the closing with extra cost.

quick and easy. Answer all your questions and gets it done

Great

Take his time to talk

James was knowledgeable and very responsive to our questions. He helped the transaction go very smoothly!

It was easy. Convenient. Fast. Questions were answered. Community was good, multiple email access and phone calls. App was easy to use and provide information.

The agent was friendly and keep me informed step by step until the loan was closed.

Excellent communication throughout the process and kept it simple, looking forward to future financial support with newrez!

professional service and quite straightforward

James Plunkett and his team made getting my loan efficient. They were easy to work with

James and the team at Newrez made refinancing easy, and were flexible with my work obligations and schedule, which I deeply appreciated

James was very helpful and answered all of our questions.

All went well, except for the fact that it took awhile for New Rez to tell us we could not do a home equity loan because we have a log home. So the long process took longer than expected. Other than that, it was a an easy process.

James was extremely kind and professional. He was happy to answer any questions we had and guide us through the process step by step.

Generally smooth experience with good customer service.

Positive and professional

James was punctual and kept me updated through the loan process.

We had a great experience with James Plunketta at Newrez LLC. From start to finish, he was incredibly helpful, responsive, and made the entire process feel seamless. His professionalism and dedication truly made a difference. We highly recommend James Plunkett.

Very knowledgeable, thorough, and helpful, in explaining our entire process from start to finish.

James is very professional and has a lot of knowledge .

James was very helpful especially since he offered to download my paperwork into my account. That's a tech skill I lack.

Explained the process and the options very clearly. Personable.

I wold say call my man Jim Plunket he can get the job done; he is a professional, he is the man to call. Newrez is the greateat

My loan officer was wonderful and responded in a timely manner

nothing

I apply to have the funds direct deposit now is going on a week after closing and still not deposited!

Very professional and provided updates throughout the process

Great communication always respond the email great customer services

Returning phone calls and emails are very important to a customer and keeping them informed. A lot of duplication of documents. Overall it was good

That you for everything.

The process worked very smoothly. I was informed all the way through. Both men were very personable.

James and his team were, calm, kind, professional and informative. Please keep-up the great work!

Started out great, once passed onto next level it was difficult to get in contact with anyone on my process to get answers to questions I had.

Friendly people, helpful, good communication.

The communication.

They were persistent during the process and helped overcome any obstacles.

The people