James was very helpful especially since he offered to download my paperwork into my account. That's a tech skill I lack.

Explained the process and the options very clearly. Personable.

I wold say call my man Jim Plunket he can get the job done; he is a professional, he is the man to call. Newrez is the greateat

My loan officer was wonderful and responded in a timely manner

nothing

I apply to have the funds direct deposit now is going on a week after closing and still not deposited!

Very professional and provided updates throughout the process

Great communication always respond the email great customer services

Returning phone calls and emails are very important to a customer and keeping them informed. A lot of duplication of documents. Overall it was good

That you for everything.

The process worked very smoothly. I was informed all the way through. Both men were very personable.

James and his team were, calm, kind, professional and informative. Please keep-up the great work!

Started out great, once passed onto next level it was difficult to get in contact with anyone on my process to get answers to questions I had.

Friendly people, helpful, good communication.

The communication.

They were persistent during the process and helped overcome any obstacles.

The people