05/29/2025 - Connor L, TX
, Loan Officer: Amy Jaynes
Very helpful
04/25/2025 - Esperanza A, TX
, Loan Officer: Amy Jaynes
Amy was very professional, knowledgeable and friendly, she went above and beyond to get me the best loan. She was very prompt in answering all my questions, I recommend Amy and Platinum Eagle Mortgage for your loan needs
04/23/2025 - Ronald E, TX
, Loan Officer: Amy Jaynes
Amy James was wonderful
03/30/2025 - Bryan S, TX
, Loan Officer: Amy Jaynes
No Comments Provided.
03/03/2025 - Charles M, TX
, Loan Officer: Amy Jaynes
Amy is very understanding even through all my stress. She was there for me. I appreciated that!
08/11/2024 - Coby K
, Loan Officer: Amy Jaynes
Amy Jaynes was awesome. She helped me understand everything that was confusing.
06/28/2024 - Rachel H
, Loan Officer: Amy Jaynes
Amy was truly amazing. I am so grateful for all of the hard work she put in, she went above and beyond. I would recommend her to anyone looking to purchase a home!
06/03/2024 - John G
, Loan Officer: Amy Jaynes
Amy Jaynes was instrumental in helping us sort through this process. Thank you Amy!
01/12/2024 - Mary Jane C
, Loan Officer: Amy Jaynes
I mean overall easy process.
08/24/2023 - Tab N
, Loan Officer: Amy Jaynes
Very helpful. Good communication timely fresponces. I would use again. Very happy
06/21/2023 - Cyndey and Tamara L
, Loan Officer: Amy Jaynes
Amy made our home buying experience great! She answered our questions with knowledge and efficiency and made things stress free. We HIGHLY recommend using her if looking for a mortgage.
05/23/2023 - James H
, Loan Officer: Amy Jaynes
I got the home and everything's good!!
05/08/2023 - Kelly Poole
, Loan Officer: Amy Jaynes
From start to finish, Joel has been patient and kind. He made the process as stress free as possible. I would definitely recommend him and his team!
02/28/2023 - Ruth R
, Loan Officer: Amy Jaynes
Amy made it great! She answered every question with knowledge and efficiency. I would HIGHLY recommend her to anyone looking for a mortgage.
11/03/2022 - Arpita S
, Loan Officer: Amy Jaynes
Amy and her team made the entire process very smooth. Amy is friendly and very knowledgeable. All my questions were answered quickly. Top notch service!
09/10/2022 - Jennifer G
, Loan Officer: Amy Jaynes
Explained everything thoroughly and was also available.
08/03/2022 - Stuart R
, Loan Officer: Amy Jaynes
Amy has a wealth of knowledge and always made me feel like I was her only client. Appreciate the VIP service!
06/11/2022 - Gabrielle M
, Loan Officer: Amy Jaynes
RECORD TIME CLOSING! Love the hustle :)
05/10/2022 - Mason C
, Loan Officer: Amy Jaynes
Amy and her team made the entire process smooth and stress-free. I could not have asked for a better experience.
05/05/2022 - Bryan J
, Loan Officer: Amy Jaynes
Amy and her team kept us up to date and kept us on track as we moved through the process. Our loan had a lot of moving parts but her constant communication and working all hours of the night to keep us updated got us over the finish line.
05/04/2022 - Steven W
, Loan Officer: Amy Jaynes
Had a amazing experience! Amy was attentive to our needs and was so knowledgeable on how we could accomplish it!
04/05/2022 - Shannon S
, Loan Officer: Amy Jaynes
Amy was so helpful and informative throughout the entire process. It made buying a home enjoyable!
04/01/2022 - Katrina T
, Loan Officer: Amy Jaynes
The communication of the entire team was top notch! Also, incredibly accurate with information. Never forgot any detail.
10/29/2021 - Kimberley R
, Loan Officer: Amy Jaynes
Her continuous support while we were waiting to close on our new home
10/28/2021 - James R
, Loan Officer: Amy Jaynes
Amy went above and beyond helping my wife and I. It was Customer Service at it's highest level. What Amy and her team did, played a major part in Kimberley and I doing what we could to make sure the transaction was completed.
09/30/2021 - Shannon S
, Loan Officer: Amy Jaynes
Excellent communication and supreme attention to detail. Thank you so much.
09/15/2021 - Nader B
, Loan Officer: Amy Jaynes
Amy is RIGHT on top of everything. So professional, but also so very nice. Feel like I've made a friend that I'm proud to recommend to anyone!
08/24/2021 - Nader B
, Loan Officer: Amy Jaynes
This is the third time we have utilized Amy's services. She is thorough, professional and very friendly. We recommend Amy to all our clients.
08/14/2021 - Lloyd C
, Loan Officer: Amy Jaynes
Amy did a great job getting us through the entire process. We were under a time crunch moving between states for new jobs. We had very little flexibility and Amy made all the moving pieces work in our time frame.
06/19/2021 - Brandon G
, Loan Officer: Amy Jaynes
Amy is friendly, easy to work with, attentive, proactive, and extremely knowledgeable.
06/01/2021 - Haydee G
, Loan Officer: Amy Jaynes
Her excellent service and her kind helps. She always was accessible to answer our questions.
06/01/2021 - Ronaldo V
, Loan Officer: Amy Jaynes
Answered all my questions, clarified all my doubts during the process of our VA Mortgage Loan.
05/24/2021 - Andrew H
, Loan Officer: Amy Jaynes
Amy knew us even as we called while she was driving on the highway. She was incredible to work with from day 1 to the day we closed. If Amy isn't in your corner you're missing out.
05/21/2021 - Tiffany H
, Loan Officer: Amy Jaynes
As first time homebuyers we needed a lender who was educated in the field and would be able to guide us on this journey. Amy did just that. She took the time to answer all our questions, made sure we were getting the best rate, and was quick to respond to all our needs.
05/20/2021 - Wendy B
, Loan Officer: Amy Jaynes
Amy was very helpful throughout the process.
04/23/2021 - Donna B
, Loan Officer: Amy Jaynes
This is the second loan we have done with AMY JAYNES. She is just FABULOUS! So appreciate the wonderful communication. My husband and I truly feel like she is our friend making sure everything works out. Will DEFINITELY use AMY JAYNES again, and will recommend her to all our family and friends. Thank you, Amy!
04/08/2021 - Quinton L
, Loan Officer: Amy Jaynes
Easy to contact
03/14/2021 - Nader B
, Loan Officer: Amy Jaynes
Amy is RIGHT on the ball! Her communications are excellent and timely. Would TOTALLY recommend Amy to my friends and colleagues - and I already have!
03/11/2021 - Kevin L
, Loan Officer: Amy Jaynes
Amy is an absolute wizard. She was relentless and over-communicated throughout the process and gave us peace of mind from beginning to end. We couldn?t have gotten our dream house without her.
03/07/2021 - Thomas R
, Loan Officer: Amy Jaynes
Amy was fantastic to work with and helped us achieve our goal of buying our home.
02/07/2021 - Tamara L
, Loan Officer: Amy Jaynes
As a self employed family, there are lots of hurdles to jump over in buying a home, but Amy walked us through what was needed, had solutions when a hurdle was present and we closed on time. Couldn?t have asked for better!
01/03/2021 - Margaret H
, Loan Officer: Amy Jaynes
I really appreciate your patience with Jeffrey, and his many questions, and panic moments.
01/03/2021 - Kenneth G
, Loan Officer: Amy Jaynes
Amy and her team provided instruction and guidance through the qualifying and closing process. Upon completion of qualifying, we had confidence that there would be no surprises at closing and there were none. Thank you
12/30/2020 - Asa L
, Loan Officer: Amy Jaynes
Amy was exceptional! She was always available and answered all of my questions thoroughly. She and her team were wonderful to work with throughout the entire process and I would recommend them to anyone :).
12/19/2020 - Asa L
, Loan Officer: Amy Jaynes
Amy was wonderful! She was patient with me and walked me through all of the steps in purchasing my new home. She answered all of my questions along the way and was always available. She was also just really nice and fun to talk to!
12/10/2020 - Raafae H
, Loan Officer: Amy Jaynes
Amy Amy Amy, I mean she was our Santa for helping us out in this entire process.
12/05/2020 - Shannon S
, Loan Officer: Amy Jaynes
Fantastic service from start to finish!
11/28/2020 - Carleen P
, Loan Officer: Amy Jaynes
She was responsive, detailed, spent time going over options, and Went above and beyond when things started to go in the wrong direction at the last minute. She was amazing!
11/16/2020 - Bruce W
, Loan Officer: Amy Jaynes
Amy made it a GREAT experience!
11/14/2020 - Melody B
, Loan Officer: Amy Jaynes
From start to finish, Amy was incredibly friendly, knowledgeable, and helpful! She was exceptionally attentive and communicative every single day and every step of the way throughout our entire home-buying experience. Anytime I was feeling anxious or nervous about anything, she was steadfast in helping to explain things and to reassure me that everything would work out okay. Amy is absolutely amazing in every way, truly one of a kind, and I would recommend her to anyone and everyone!!!
11/10/2020 - John S
, Loan Officer: Amy Jaynes
Her friendly helpful attitude
11/01/2020 - Mayowa A
, Loan Officer: Amy Jaynes
As a first time home buyer Amy made my experience as stress free as possible. Even with things not going as planned towards the end she did her best to provide me with everything I needed throughout the process.
11/01/2020 - Adrian C
, Loan Officer: Amy Jaynes
Amy?s attention to detail is superb and always on point. She is very experienced in her field and does everything with a smile on her face!
10/20/2020 - David F
, Loan Officer: Amy Jaynes
I have used Amy for both new home purchase and refinancing. She is very responsive, and driven to make the experience easy and painless
10/19/2020 - Jessica M
, Loan Officer: Amy Jaynes
Amy was a pleasure to work with during the whole process, couldn?t have asked for a better experience with purchasing our first home!
10/18/2020 - Danielle P
, Loan Officer: Amy Jaynes
Texted to make sure I got my emails. Answered my questions at a timely manner.
09/24/2020 - Laura B
, Loan Officer: Amy Jaynes
Amy took the time to explain everything to me. She answered emails, even unimportant ones, at all hours of the night. She is so kind and patient, I can't imagine how stressful buying my first house would have been with anyone else.
08/08/2020 - Rhonda J
, Loan Officer: Amy Jaynes
Amy was always available to help and answer questions and even pick up paperwork when necessary. Great person and did a wonderful job.
07/18/2020 - Johnathan T
, Loan Officer: Amy Jaynes
Amy made the homebuying process easy and straight forward. Any questions were answered promptly and communication was clear.
07/17/2020 - Melissa P
, Loan Officer: Amy Jaynes
Amy was always in touch with us regarding updates and assisted us letting us know our options when problems would arise.
06/28/2020 - Melissa S
, Loan Officer: Amy Jaynes
Amy was great and easy to work with !
06/28/2020 - William G
, Loan Officer: Amy Jaynes
Amy was communicating with us the whole time during the whole process. Also she was very knowledgeable she knew all of her stuff and was very experienced and with that it made us very comfortable . Although what made the experience so great is that she made the process non stressful and very smooth all the way to closing .
06/27/2020 - Yukiko I
, Loan Officer: Amy Jaynes
Amy guided us step by step all the way and she responded our concern and question in timely manner. She was on top of everything. We appreciate her diligent work ethic. It was a pleasure working with her.
06/27/2020 - Akio I
, Loan Officer: Amy Jaynes
Always prompt, very professional, and her experience got us through from finding best interest to so many other proofs for underwriter. In COVID-19 situation, without her and fairway team, I don?t think I was able to close in time. Great experience and saved money closing on time.
06/23/2020 - James D
, Loan Officer: Amy Jaynes
Amy made it great. She was just a joy to work with. Thanks Amy, Tanya and I couldn't be happier.
06/20/2020 - Tanya S
, Loan Officer: Amy Jaynes
Great
06/16/2020 - Brienne S
, Loan Officer: Amy Jaynes
Amy was friendly, personable, and always read to listen to and answer any questions or concerns that I had. We made me feel like I was her most important client and was able to remember so much detail with each phone call and interaction! She is just a ray of sunshine and such a joy to work with.
05/13/2020 - Deborah B
, Loan Officer: Amy Jaynes
Amy Jaynes is helpful and knowledgeable and efficient.
05/12/2020 - Matthew S
, Loan Officer: Amy Jaynes
Great tools for taking the application. Amy reviewed my individual situation and gave me options to select.
05/12/2020 - Deborah O
, Loan Officer: Amy Jaynes
Amy Jaynes made financing our new home a positive experience. She is an utmost professional and really knows the lending business. She was extremely kind and spent time explaining the purchase of our new home at anytime of the day or night. We were moving from out of state during COVID 19 pandemic and she made everything less stressful for us. Amy showed through her words and deeds that she is trustworthy of our business. We will be grateful to her forever.
05/02/2020 - Marie C
, Loan Officer: Amy Jaynes
Amy fought for me! She is the warrior of the mortgage field and though things got crazy and stressful she made my dreams a reality!
04/24/2020 - Jesse O
, Loan Officer: Amy Jaynes
Amy was absolutely the best lender to work with! We needed financing quickly and she worked around the clock to get us numbers and guided us all the way to closing. Being first time home buyers and self employed made things a little crazy during the corona virus, but regardless Amy came through for us and we couldn?t be happier!
04/21/2020 - Jodi E
, Loan Officer: Amy Jaynes
Wonderful, pleasant, easy to work with, knowledgeable, etc. Can I even say more?
04/20/2020 - Jodi Easley
, Loan Officer: Amy Jaynes
We have worked with Amy several times but in different situations. Sometimes it was challenging but she gave us great advice and helped us continuously along the way. Always professional and courteous and I would highly recommend her to anyone.
04/18/2020 - Dale E
, Loan Officer: Amy Jaynes
Amy is very efficient with her ability to get the needed paper work together. Also, answers questions quickly.
04/17/2020 - Shirley
, Loan Officer: Amy Jaynes
I have known Amy Jaynes for many years. She is reliable, smart, caring and gets the job done for my clients. I highly recommend Amy Jaynes for your real estate loan.
04/17/2020 - Shirley Parker
, Loan Officer: Amy Jaynes
I have known Amy Jaynes for many years. She is reliable, smart, caring and gets the job done for my clients. I highly recommend Amy Jaynes for your real estate loan.
04/14/2020 - Justin
, Loan Officer: Amy Jaynes
My wife and I worked with Amy on a home purchase a month ago. Wonderful to work with and very responsive and knowledgeable! Highly Recommend!
04/14/2020 - Justin Peterson
, Loan Officer: Amy Jaynes
My wife and I worked with Amy on a home purchase a month ago. Wonderful to work with and very responsive and knowledgeable! Highly Recommend!
04/04/2020 - James O
, Loan Officer: Amy Jaynes
I think the Communication of the Process was some what easy. Amy was really down to earth and not pushy at all, Im surprised It all went thru during the Covid-19 Outbreak. There were so many things that could have just gone sideways at any time and it just never did at all. Our Original Buyers had their home fall-thru from their buyer. The next day we had a Cash Offer at the same price they had Offered. It was a Blessing from above. Thank you Amy for getting it all done for us. God Bless
01/31/2020 - Virgie M
, Loan Officer: Amy Jaynes
We have bought a couple of houses through the years and used Amy's services. Each time Amy has provided the most knowledgeable information and direction without being intrusive. She always takes time to answer any questions we have throughout the purchase process. Besides that Amy has a great personality.
01/10/2020 - deannaturner99
, Loan Officer: Amy Jaynes
We recently worked with Amy Jaynes when we purchased our new home. The customer service she gave us was amazing and she made the process so easy for us. Truly one of the best in the business.
01/02/2020 - Saulius P
, Loan Officer: Amy Jaynes
We closed the purchase of the house and got the loan very quickly. Just in few weeks. Amy helped with all the steps. This was very important as I was out of town for thr most of the time. She is true client advocate. Hihly recomend!!!
01/02/2020 - saulius pavalkis
, Loan Officer: Amy Jaynes
We closed the purchase of the house and got the loan very quickly. Just in few weeks. Amy helped with all the steps. This was very important as I was out of town for thr most of the time. She is true client advocate. Hihly recomend!!!