She was polite, listened and answered to the best of her knowledge all of my questions, and CALLED me back when i left a message in a reasonable amount of time.

Heather was very patient and helpful in collecting data

Ms. Lewis was very professional and patient with tasks for my due outs. She always communicate for completion and when there’s confusion to my end, she will review and provides understanding. Highly commendable!

Is there such a thing higher than Top-notch because that's what Heather is!

I highly recommend Heather Lewis and her team. I was anxious about the process and they were very patient and professional throughout the process which was sometimes stressful. They were very knowledgeable and always available to assist.

Heather Lewis has been very good and very patient with me. Doing this on my phone wasn't easy for me, she always got me through it. A BIG THANK-YOU!!

She was great. Handle everything that popped up.

She was thoughtful and easy to work with. She answered all my questions and made me feel heard when I had waaay too many questions!

Top shelf

Heather was on the ball. She got our loan done fast. The Title Company remarked that she got them paperwork promptly and took care of business. We were happy with the interest rate and appreciate Heather. I would recommend Heather to my close friends and did! Thank you for making this home loan a breeze and providing us updates every step of the way!

As extremely experienced homebuyers who have gone through this process multiple times, we can confidently say that working with Heather Lewis and Veterans First Mortgage has been one of the best experiences we’ve ever had. Heather’s professionalism, attention to detail, and flawless support set a new standard for what home financing should be. From start to finish, Heather made us feel informed, valued, and supported. Every question was answered quickly, every step explained clearly, and every challenge handled with confidence and care. Her expertise and dedication made the entire process seamless, stress-free, and efficient. If you’re looking for someone who truly understands the needs of Veterans and goes above and beyond to deliver exceptional service, Heather Lewis is the one you want in your corner. She doesn’t just process loans, she builds trust, delivers results, and makes the dream of homeownership and refinancing feel effortless. We can’t recommend Heather and the Veterans First Mortgage team highly enough. They’ve earned our trust for life.

Heather was there every step of the way. Keeping me updated on everything. Hopefully I get her on my next purchase.

She was very professional and help through out the whole process. I will definitely refer my family and friends

Great to work with and explained everything to me during each step..very professional and easy to work with.

From the beginning to closing, the experience was seamless, structured and efficient. Heather always kept my Wife and I well informed throughout the process. For the team behind the scenes, they were incredibly helpful, and without them, this would not have been possible. This is our second time working with Heather, and once again, she helped us through the process as we knew she would. We will most definitely recommend her and the Veterans First Organization to our Veterans friends and Family. Thank you all.

Heather was very good at helping me through out the process of getting my new house

Heather was exceptional through the whole exhausting process. I had questions outside business hours and Heather was fully accommodating. I could not have had a better experience for my first time buying process. Heather helped with the typical anxieties I’m sure all first time home buyers have, my questions were answered before asked.

Heather was incredible. She was always available to listen to my concerns and answer my questions. If she didn’t know the answer, she drilled down until she found the answer. She made the entire process painless. Thanks to Heather and her team this refinance is done! Excellent!

Highly recommend her does great work

10

I would let them know that you are the best,I didn’t understand this process to well but you really helped me through it all the way, you so much

Heather was the most helpful and through, and very patient, as well as an Awsome problem solver! The next home purchase, and or any of my friends who are looking for a mortgage I will recommend her .

Heather was a perfect representative for Wintrust mortgage and was great to work with!

Heather Lewis was the best. always checking on us and keeping us up to date on everything. What a wonderful lady Heather is. Could not of had a better experience. Will refer anyone we know in need of a home loan to Heather!!

Heather was recommended by a friend and she is/was awesome every step of the way and always offered assistance if it was needed.

Ms. Heather Lewis and Mr. William Velez, were very professional and helpful with the process and closing the refinancing.

Everyone worked so hard to get my family this beautiful home .. Never gave up no matter the situation..

When my anxiety would get bad Heather was always able to talk me through.

Heather Lewis is a great asset to Veterans first you don't want to loose her.

They took out time to listen an explain the issue at hand. Moments were shared that was above the job. Respect love and patience was so helpful thru the process of life change with a new home.

This has to be one of the best life experiences we've ever had.

Very attentive to my needs.

It got done.

Heather always checked in while we were looking for a home and answered any questions we had.

Their patience because I was new to emails and forwarding

Everyone throughout the process was had a great personality and a joy to work with. As a first time home buyer, that’s very important.

Heather Lewis has been my go to since the beginning with Veterans 1st. If really like to keep it that way. Ayla Farmer, she is also equally as on point. Great team!! Thank y'all for the cash back refi.... pics to follow

Heather Lewis helped me through this whole process and I felt at peace. If it wasn’t for Heather I wouldn’t be able to do this.

One of the key aspects that truly set Veterans First Mortgage apart was the regular check-ins and updates I received from your staff. Alexandria Tarantino, in particular, went above and beyond to ensure I was always well-informed and up-to-date with the current rates and home buyer information relevant to my unique situation. Her thorough knowledge and dedication made me feel confident and supported throughout the entire journey. The struggle of navigating the housing market with specific property requirements was undoubtedly challenging. However, Veterans First Mortgage provided invaluable assistance by tailoring their services to meet my needs. Whether it was understanding my financial military limitations, connecting me with trusted real estate professionals, or finding suitable loan options, your team went the extra mile to accommodate my circumstances. I wholeheartedly recommend Veterans First Mortgage to anyone seeking a mortgage lender that genuinely understands the unique needs and challenges of veterans in the housing market. Thank you for making my dream of home ownership a reality and for being the guiding force behind my successful home search and purchase.

Any of the issues were resolved fast

Heather Lewis was amazing and I can’t thank her enough with just putting up with me! All the calls, text, emails and just her reassurance made it all worth it! No words can say how much I appreciate her patience and understanding! YOU ROCK!

Heather Lewis was very supportive through the tough market.

Everyone will very nice in general and help me find the house I wanted Thank You so much Heather Lewis and Pamela Mason