I had a positive experience working with Dorothy Bump and Veterans First Mortgage on the financing for my new home. The mortgage process can be stressful, particularly when there are a lot of moving pieces and deadlines involved, and there were certainly moments during my transaction when I felt that pressure. However, Dorothy remained engaged throughout the process and ultimately helped get everything across the finish line in time for me to close and move into my new home as planned. What matters most to me is the result: the financing came together, we closed successfully, and I am now a homeowner rather than continuing to pay rent. That is a meaningful outcome, and I appreciate Dorothy's work in helping make it happen. I would recommend Dorothy to veterans and other homebuyers looking for someone who understands the VA loan process and is willing to work through the challenges that can arise during a transaction.

I used Dorothy before and did not disappoint this time always there for us. Thank you

Good service and she was always professional and quick with information that I’ll needed and always help out with everything. She made my experience so easy and she made my family dreams come true. I’ll would recommend her to everyone that’s looking to buy a house.

Dorothy was professional and informative. The process was very simple and efficient

Mrs. Bump was very attentive, professional, and helpful. She kept good communication and was quick to answer questions. She made the process go very smoothly.

Aquiring a mortgage was very stressful but Dorothy was able to apply empathy and determination to guide us to a successful conclusion. .

I would recommend Miss Dorothy to anyone. She is very patient, compassionate and caring.

I cannot have asked for anyone better she was absolutely superb. Made the process so much easier. She did leg work for me as far as contacting with the title company etc, as well as her personality and professional skills were excellent. She was heaven sent and I am so grateful that she was my contact bc she made the process easy and stress free. Very helpful and knowledgeable with perfect customer service.. I can't thank her enough

Truly Dorothy made our home buying journey painless, she was super knowledgeable and really got to know us well. I will recommend her to any veteran home hunters that are looking to buy. You have an all star in Dorothy and the Riley’s are so happy to have worked with her.

Fantastic and on top of everything

It was first rate from the start, I just came from a bad experience Dorothy made me forget that experience. She was incredibly generous with her time

she is the best i like working with her always there for us great job and i thank her foe everything hope to work with her always thanks Charles and linda

Thank you so much for your help

Dorothy is experienced, professional, knowledgeable, and personable. We would highly recommend her.

Dorothy Bump is a wonderful person to deal with when buying a house. She make everything easy to understand.

Easy process

The experience was streamlined and clear. The user interface was easy to use and the loan officer was highly caring and committed. Had an excellent experience.

Really just a good group of people to work with and miss Bump is a sweetheart to work with.

I want to Say that Dorothy Bump, her team and her manager were extremely gracious and helpful throughout the whole process. Dorothy was so pleasant and easy to work with and even handled my stress of purchasing a home and put me at ease. I am so glad that she was my loan officer and will use and recommend Veterans first to all my veteran friends. Thank you for making this a great experience.

It is a very Professional Company to work with and Dorothy Bump was wonderful to talk to she explained everything very well from the start to the finish

Dorothy Bump is awesome. She explained everything and was very kind. If I had any questions I could always text or call her. Dorothy is a true professional that is exceptional at what she does. No detail left uncovered.

Perfection

Dorothy Bump was wonderful to work through through loan process with. She was professional, knowledgeable, friendly and always available to explain things or answer my endless questions. It was Dorothy that made my experience with Veterans First a pleasant and positive one.

I enjoyed working with Dorothy. She always kept me ready for next steps and what was going on in terms of time frames.

Dorothy Bump is AMAZING!! She was patient and kind through the entire process! Her cheerful voice and spirit kept me calm through stressful situations. Thank you for Everything Ms. Dorothy!!

Dorothy Bump was the best loan officer I have ever dealt with over the course of 10+ home purchases and refinancings. She was on top of everything and made me feel assured that the loan and closing would go well. Our realtor also agreed that Dorothy was top-notch, and said that she would recommend Dorothy to all her clients who need VA loans. \ We couldn't have been happier, and things could've have gone smoother. Dorothy is great!

was very good at comnucation and waking me through the process of getting loan

My angle Dorothy.

DOROTHY BUMP WAS INCREDIBLE. SHE WALKED ME THROUGH EVERYTHING. WAS VERY KIND AND UNDERSTANDING EVEN WHEN I ASKED HER THE SAME QUESTIONS. I HAVE NEVER HAD AN EASIER EXPERIENCE WITH A LOAN OFFICER.

Dealing with Dorothy Bump is always a pleasure. She makes the process so simple to understand and she is a wonderful person and lender. Love working with her.

Dorothy Bump did everything she could possibly do to make this an enjoyable experience.