He is very polite, caring, and sound very experienced

Ken was very helpful with the process with my loan. Thanks

Ken was awesome to work with. He kept me informed about how things were progressing and what was needed.

Friendly and efficient!

Extremely helpful and made the process simple and efficient. Thank you Ken for your help.

Everything went smoothly

Great

Couldn’t be any better. Excellent service

Great assist

Ken was very pleasant and attentive to my needs and desires.

Ken was phenomenal, answered all our questions, easy to speak to and even with our busy work schedule he was available via phone/text. Ken made this process so smooth for us. I highly recommend him. Thank you Ken for all of your help we truly appreciate it.

Ken was very proactive & excellent with my queries. Ken Coleman was great and so with Zohara

Ken was easy to work with.

Fue un placer en que me haigas ayudado

Acquiring with the 1st mortgage lender, a 2nd mortgage that will enable me to deduct the interest on the loan.

The response time. If I had a question, I got an answer. That made all the difference. Thank you, Ken and Joe, you're a great team.

He was Great to Work with He a Good Man

Thanks so much!

Ken was absolutely excellent! Kept me informed every step of the way.

Ken Coleman and his staff

Level of communication throughout the entire process was excellent

Good experience

There were a couple issues through the process but overall the service was great .

Ken is great! Super fun and easy to work with. He made the process actually enjoyable and easy. I always felt like I knew what was going on and he was on top of things. Thank you so much!

Ken and everyone that I dealt with was very friendly, professional and clear with everything. It was a pleasant transaction.

Good communication, easy to work with and answered our ton of questions without frustration. Lol. Really good people.

Ken Colmen is a great person/ employee to work with. He was there with us through out the whole process of my loan. I have no hesitation to recommend him to any of my friends and relatives

Professional, great communication throughout the process.

I had a couple of hiccups during the process and the team helped me work them out. Wouldn't have known what to do.

Very professional. Provided and explained all my questions and concerns. They pretty much held my hand from beginning to the very end and that made the transaction really easy for me. Will definitely recommend them to family and friends. Thank you.

personal relationship

Great communication and very knowledgeable about the process; very patient with my numerous questions and concerns; always responded to my emails.

Timely communication

Very easy and simple process. Not a lot of back and forth communication needed. Straight forward and honest.

Ken was very clear in his explanations of the process and invited me to contact him should I have any questions. I did call him and he got answers for me immediately. I appreciated having him available from day one through closing. Other people came and went during this process but Ken was a constant!

Ken was exceptional in returning calls and emails. Always showed patience when I had stupid questions. He was attentive to our needs, never made us feel as though we were a nuisance when we did call. Best customer service person I have ever experience in my lifetime.

They did a amazing job

Great experience.

This has been a roller coaster ride for 4 years with other companies, and Newrez completed the full process in less than 2 months. I am grateful for Rodney, Jessica, and Ken.

The constant communication and keeping me up-to-date and informed of the progress of the loan. Easy to talk to and friendly demeanor. Thanks for all your help!

if it didn't take 5 months to get it taken care of and so much information was not entered correctly missed typed and working to correct it all but the people were very respectful and did there best with Communication the very end was the best because they were on top off it all thank you

From starting the process to the closing everything was seemless and on time. Very helpful.

Kindness, prompt professional services

When Ken and Eddie finally got me to the end game of the process.

You all kept me informed and with understanding and each person was nice and professional. I?m thankful for NEWREZ

Awesome experience. Quick and hassle free.

NEWREZ handled our refi quickly and efficiently. We never felt in the dark or unaware of details. Thanks to Ken, Kristy, and Team!

Everyone involved in the process was courteous, professional, prompt, and extremely efficient!