Andrew and his team are extremely professional and have the experience to anticipate and clear obstacles so things move along as expected. Andrew has gone the extra mile time and time again!
04/10/2025 - Jady L, WA
, Loan Officer: Andrew Austin
Andrew took the time to effectively provide us options to refinance our home. Understanding however never lacked confidence to help us close.
04/09/2025 - Barbara H, WA
, Loan Officer: Andrew Austin
Super easy to work with and consistently followed up.
03/28/2025 - Danna W, WA
, Loan Officer: Andrew Austin
Very pleasant to work with, wealth of knowledge and ability to answer any and all question we threw his way. Always a quick response and flexible with the different properties we considered. Andrew made purchasing our dream home a breeze!
03/19/2025 - Bret D, WA
, Loan Officer: Andrew Austin
This is the second time working with Andrew and we couldn’t be any more happier. His professionalism and he went over and beyond as he always does for us. His team was quick and they made everything as easy as possible. Best experience for sure.
11/13/2024 - LEIGHTON M
, Loan Officer: Andrew Austin
I really appreciated the constant communication and advice that I received throughout the process. It made a huge difference and made the experience great.
11/09/2024 - Tammi H
, Loan Officer: Andrew Austin
Andrew is my go to guy. He is responsive, professional and always helpful. He has a great team as well. I would like to say that the escrow/title team he was required to use were awful. Zero, literally zero, communication from them. They even scheduled the signing appointment without calling me. Had the notary just showed up, I wouldn't have been home. Not impressed at all! Thankfully Andrew communicates well!
10/21/2024 - William B
, Loan Officer: Andrew Austin
Andrew is great to work with! Listens to our concerns and facilitates a smooth refinancing process. We will continue to work with Andrew on any real estate needs.
10/14/2024 - Russell S
, Loan Officer: Andrew Austin
Fantastic service
09/30/2024 - Adam P
, Loan Officer: Andrew Austin
Andrew was amazing to work with. He worked to find what was going to benefit my family the most and then made sure we crossed the finish line in the timeframe we set, with all the agreements kept. Excellent experience.
09/26/2024 - Anthony Gladis
, Loan Officer: Andrew Austin
I am always happy when my clients choose to use Andrew because I know the transaction will be as smooth as possible and the communication will be top notch!
09/26/2024 - Chelsea B
, Loan Officer: Andrew Austin
Andrew and his team made everything about my first home buying experience seamless. Any questions were answered right away and Andrew was available at the last minute on the evening we found the house and wanted to submit an offer. I can?t thank him and his team enough.
09/16/2024 - Kristin W
, Loan Officer: Andrew Austin
Andrew is amazing, he and his staff answered all our curious questions and practical questions, clarified the process for us, and made it relatively stress-free.
08/28/2024 - Kari Hovde
, Loan Officer: Andrew Austin
Andrew was on top of all details, provided fantastic service and explanations to my clients with multiple scenarios in their best interest, and communicated consistently. I'm grateful for Andrew as he did his part within the transaction to make my job easier. He was kind and proactive throughout. He communicated with the listing agent and provided updates along the way. Overall, he did a fabulous job and I look forward to working with him again in the future. Thank you, Andrew!
07/05/2024 - Ann B
, Loan Officer: Andrew Austin
Andrew is incredibly helpful and knowledgeable. He made sure the process was efficient, transparent and provided helpful guidance along the way.
06/16/2024 - Cory S
, Loan Officer: Andrew Austin
Everything... absolutely everything. From start to finish was a wonderful experience. Andrew walked us through the process and made it super easy, if we had questions, when he says, contact me ANYTIME he pretty well meant it... I greatly appreciate him and his help.
06/13/2024 - Emily S
, Loan Officer: Andrew Austin
The level of communication.
05/29/2024 - Kayhan E
, Loan Officer: Andrew Austin
Great support from Andrew Austin in driving this whole thing to the end
05/27/2024 - Lisa Scivally
, Loan Officer: Andrew Austin
Andrew was amazing, making the process so easy for the first-time homebuyer, with documents arriving to escrow early with a 3 week closing! I'm impressed and will definitely refer clients to Andrew.
05/24/2024 - Anthony Gladis
, Loan Officer: Andrew Austin
Andrew and team have been great to work with. Helping through some challenges that arose and still closed smoothly and on time.
05/13/2024 - Gregory W
, Loan Officer: Andrew Austin
Andrew was easy to work with and very communicative. He was easy to reach via email, phone, text at all times. He explained every step of the process and helped me understand the underpinning of monetary policy and how it translates into interest rates. Would definitely recommend to others.
02/06/2024 - Howard C
, Loan Officer: Andrew Austin
Andrew was super knowledgeable and responsive
12/04/2023 - Anil M
, Loan Officer: Andrew Austin
Guidance and quick responses throughout our journey
09/25/2023 - Vesna S
, Loan Officer: Andrew Austin
I had an outstanding experience with my loan consultant, Andrew Austin! From the moment I reached out for assistance, he demonstrated a high level of professionalism and expertise. Andrew patiently guided me through the entire loan process, answering all my questions and addressing any concerns I had. His attention to detail and commitment to finding the best loan option for my needs was truly impressive. Thanks to his diligence and dedication, I secured a loan that exceeded my expectations, and I couldn't be happier with the outcome. I highly recommend Andrew Austin's services to anyone in need of financial guidance and support. He made what could have been a stressful process a smooth and successful one. Kudos to my exceptional loan consultant, Andrew Austin!
09/14/2023 - Russell S
, Loan Officer: Andrew Austin
Knowledgeable and quick
07/10/2023 - Marissa S
, Loan Officer: Andrew Austin
Andrew did a great job of answering all of our questions and clearly communicating
06/29/2023 - Yarelly G
, Loan Officer: Andrew Austin
Andrew and the whole team at Caliber made themselves available at all times to try and resolve any issues that may have come up during the process. They were communicative, efficient and everyone who worked with us on this purchase had nothing but great feedback about the whole team. We are very grateful to you all for our experience and will be recommending you all to anyone who asks.
06/15/2023 - Christine M
, Loan Officer: Andrew Austin
Andrew was super communicative and on top of everything - always gets me the info I need almost instantly. Friendly, professional and highly recommend!
06/14/2023 - Totiana K
, Loan Officer: Andrew Austin
Andrew is professional and communicative. I appreciate when promises are made, and promises are kept. Thank you, Andrew, for listening to us and hearing what we needed.
05/22/2023 - Paul V
, Loan Officer: Andrew Austin
Andrew made the process painless. We were always kept in the loop and he spent as much time as we needed answering all of our questions.
05/04/2023 - Amanda F
, Loan Officer: Andrew Austin
Clear, timely communication, very fast close
03/20/2023 - Peter L
, Loan Officer: Andrew Austin
Andrew was friendly, straightforward, and extremely helpful throughout the entire loan process. His professionalism, honesty, and attention to detail was outstanding!
02/03/2023 - Cody B
, Loan Officer: Andrew Austin
Constant communication with Andrew and his team??
01/09/2023 - Zina F
, Loan Officer: Andrew Austin
Andrew did amazing job informing me steps that will be taking, he made process easy. I will recommend Andrew to friends and family...
11/24/2022 - Wendy D
, Loan Officer: Andrew Austin
Andrew made the process easier then most. He?s clearly knowledgeable, and we trusted his judgment throughout.
09/30/2022 - Ryan D
, Loan Officer: Andrew Austin
Andrew provided us with very good communication, quick service, and we couldn?t be happier with the entire process.
08/23/2022 - James J
, Loan Officer: Andrew Austin
Andrew always stayed in touch with us during loan process.
08/18/2022 - Justin B
, Loan Officer: Andrew Austin
The process went smooth and Andrew and his team kept us informed throughout the process.
07/04/2022 - Tenaya C
, Loan Officer: Andrew Austin
Andrew was very knowledgeable and went above and beyond to get us into our first home.
07/01/2022 - Ryan P
, Loan Officer: Andrew Austin
Too many great things to list
06/23/2022 - Randi D
, Loan Officer: Andrew Austin
Andrew was amazing. He was very responsive and being first time home buyers we had a lot of questions for him.
06/20/2022 - William D
, Loan Officer: Andrew Austin
Andrew and his team stayed in constant contact and very helpful even when they knew I might be using a different lender. This was our first time buying a home and with such a crazy market we couldn?t have done it without such a great team by far the best of many lenders we dealt with I will refer everyone else to Andrew and his team.
06/13/2022 - Michael H
, Loan Officer: Andrew Austin
Andrew and his team were engaged and did a great job moving us through he process. There was a ton of due diligence needed and the team did a good job identifying what was needed and making sure all the I's were dotted and T's crossed to ensure our loan was approved.
05/17/2022 - Samantha S
, Loan Officer: Andrew Austin
Andrew was so helpful and made himself available whenever we had any questions. He was very communicative of what was needed and we felt knowledgeable of what needed to be done at every step of the way and there were no surprises. I would happily work with him again and recommend him to anyone who needs a loan officer as he was always so clear and concise. Thank you so much for helping us get into our dream home!
05/05/2022 - Sean T
, Loan Officer: Andrew Austin
Timely and clear communication
05/05/2022 - Kaitlyn P
, Loan Officer: Andrew Austin
Andrew was always available to clarify information and guide us through our first home buying experience. He and his team were so helpful through every step and we hit few roadblocks.
05/04/2022 - Stuart S
, Loan Officer: Andrew Austin
We felt like Andrew had our back in our transaction. Very communicative and had all the right tricks and tools to get us the loan we needed. Thanks!
04/09/2022 - William B
, Loan Officer: Andrew Austin
Andrew?s communication and help were exceptional.
03/25/2022 - Edrian B
, Loan Officer: Andrew Austin
Seamless, efficient, and quick
03/21/2022 - Chet J
, Loan Officer: Andrew Austin
Review my input
03/16/2022 - Alison M
, Loan Officer: Andrew Austin
Andrew was quick to respond to our questions and inquiries, to Scott and I both. Since we don't do the home buying process very often, it's good to have someone you trust guiding you through it!
03/10/2022 - Suzanna J
, Loan Officer: Andrew Austin
The whole process was done efficiently and in a timely manner.
03/10/2022 - Whitney F
, Loan Officer: Andrew Austin
Andrew was excellent to work with and communication methods met the changes in daily schedules. We look forward to working with him again!
02/23/2022 - Charzette C
, Loan Officer: Andrew Austin
Andrews team is great at communicating where we are in the process. Joan Duce was so great and helpful. We felt comfortable and confident through the entire process.
02/02/2022 - Eric H
, Loan Officer: Andrew Austin
Andrew was very helpful
01/19/2022 - Cheryl R
, Loan Officer: Andrew Austin
The process was very easy and the Caliber team was very responsive.
12/27/2021 - Mark J
, Loan Officer: Andrew Austin
Good overall service
12/26/2021 - Eric N
, Loan Officer: Andrew Austin
Great communication and Joan helped with a lot of the documentation preparation. Really helped as I was super busy with work.
12/14/2021 - Matthew H
, Loan Officer: Andrew Austin
The determination with Andrew and his team to get what I wanted. I have a different situation and he kept working to find a path to get it done. I can't express my satisfaction with him and his team. Thank you from the Hobbs family!
12/13/2021 - Darin S
, Loan Officer: Andrew Austin
Trust, Transparency and Communication
12/13/2021 - Stephen M
, Loan Officer: Andrew Austin
This is my second mortgage loan through Caliber in First American if by chance I have to look for an another loan I will use both of these folks
12/12/2021 - Ryan P
, Loan Officer: Andrew Austin
Andrew and his team made our refi process effortless
12/09/2021 - Charles D
, Loan Officer: Andrew Austin
Extremely good and fast communication. Very fast to answer questions. Made the process extremely time efficient and easy.
11/21/2021 - Lauren F
, Loan Officer: Andrew Austin
Andrew is very knowledgeable and communicates well.
11/07/2021 - Shay S
, Loan Officer: Andrew Austin
Andrew's ability to provide feedback on what we can and cannot due to lower our interest rate/payments. Thank you for the support Andrew and team!
11/04/2021 - Becky T
, Loan Officer: Andrew Austin
The whole transaction was easy and stress free for us.
11/04/2021 - James R
, Loan Officer: Andrew Austin
Caliber Home Loans and Andrew Austin made my buying experience amazing. They were communicating with me 24/7. Andrew and his team did a job well over expectations. Great people and company to work with.
10/29/2021 - Thai U
, Loan Officer: Andrew Austin
The fact that someone called me back and actually made things happened!
10/26/2021 - Jocylin F
, Loan Officer: Andrew Austin
Great communication and everything done in a timely manner. Exceeded expectations!
10/25/2021 - Andrea W
, Loan Officer: Andrew Austin
Andrew, his team and along with Agent Anthony Gladis were fantastic in helping me jump through the hoops, kept me Updated on what was needed and were great about explaining anything I didn?t understand.
10/01/2021 - Kathleen W
, Loan Officer: Andrew Austin
Once we sorted out the names of Andrew?s co workers, we found all were polite and answered all our questions. Felt supported.
09/13/2021 - Michael S
, Loan Officer: Andrew Austin
The team made it super easy for us to navigate through the whole process. If I had to do it again, I would not change a thing.
09/08/2021 - Chelsea S
, Loan Officer: Andrew Austin
Very responsive and easy to work with! He made a usually frustrating situation extremely easy! Thank you for everything you did for us!
09/04/2021 - Rosalina H
, Loan Officer: Andrew Austin
Great customer service
09/01/2021 - Eva-Maria R
, Loan Officer: Andrew Austin
Working with Andrew and his team was an absolute dream! The communication was on point, Andrew was very informative and cut straight to the point in every conversation we had, and somehow he magically took the stress out of the home buying process. Five stars, highly recommend!!!
09/01/2021 - Jeff H
, Loan Officer: Andrew Austin
The great advice given by Andrew and his teams amazing customer service.
09/01/2021 - Christine M
, Loan Officer: Andrew Austin
Great and timely communication and friendly people to work with!
09/01/2021 - Kyla B
, Loan Officer: Andrew Austin
Andrew has always been honest with me when it would be a good time to refi due to rates and fees. I appreciate that.
08/30/2021 - Jonathan S
, Loan Officer: Andrew Austin
Really appreciate all of the help getting through a difficult close. Andrew's expertise was tremendously helpful when the other party was nearly as professional and organized.
08/30/2021 - Tony T
, Loan Officer: Andrew Austin
Easy to work with, clear communication and quick.
08/15/2021 - Walter M
, Loan Officer: Andrew Austin
The Austin team was on top of it!! They were easy to work with. When it comes to marriage they are the only my ones I calll
08/12/2021 - Mary H
, Loan Officer: Andrew Austin
Didn?t know or respond quickly with info while we were both on leave
08/12/2021 - Jessica M
, Loan Officer: Andrew Austin
Andrew and his team were quick to respond to our questions. The process went smoothly and fairly quickly.
08/07/2021 - Daniel M
, Loan Officer: Andrew Austin
We were able to do all of it from our home.... it was quick & painless!
08/02/2021 - Naudia B
, Loan Officer: Andrew Austin
Andrew, his team and the folks at PummaProperties went above and beyond all expectations that we had!! The communication was outstanding! All of our questions were answered promptly and respectfully!! We will definitely use Andrew and Caliber for our next homebuying adventure! THANK YOU!!!
08/02/2021 - Corine H
, Loan Officer: Andrew Austin
Andrew and Joan were very personable and very patient with all of my questions! They were always kind, quick to respond, and helped ease the stress! They feel like part of the family now! ??
08/01/2021 - Todd H
, Loan Officer: Andrew Austin
We had a lot of complications with the seller on the transaction, and Andrew was really helpful in explaining things and helping the process move forward
07/31/2021 - Felege W
, Loan Officer: Andrew Austin
They made the process very simple and explain in details in the terms I understood. They are very easy to get hold of and responds to questions and concerns very rapidly. Very knowledgeable of the process and very accommodating.
07/31/2021 - Cameron R
, Loan Officer: Andrew Austin
The whole process was fast and painless. Caliber and Andrew make things so easy! Andrew is Helpful in every way and makes the whole process easy, quick and goes out his way to help in all ways!! Thanks!!
07/28/2021 - Tiffany L
, Loan Officer: Andrew Austin
Great, friendly service as always! Thanks!
07/19/2021 - Julia B
, Loan Officer: Andrew Austin
The communication was spot on, there were no situations, to delay anything. The staff working on my loan, all did a wonderful job, it was much appreciated!
07/13/2021 - Lauren L
, Loan Officer: Andrew Austin
I knew me buying a second home wouldn't be easy and Andrew stuck with me the whole process.
07/12/2021 - Robert C
, Loan Officer: Andrew Austin
Andrew Austin is extremely knowledgeable and a fantastic problem solver. He is super patient and kept me updated every step of the way. He clearly knows his business inside and out and was even ready to close a couple weeks early. He exceeded my expectations every step of the way. This was by far the best experience I?ve ever had with a lender. Well done Andrew!
07/09/2021 - Michael T
, Loan Officer: Andrew Austin
Andrew?s team was on it, let us know exactly what we needed and the process was unbelievably easy from there. They took care of everything! Thank You!
07/08/2021 - Kahlil N
, Loan Officer: Andrew Austin
They kept us up to date and always responded quickly to questions.
07/01/2021 - Justin B
, Loan Officer: Andrew Austin
This was a quick and painless refi. Andrew and his team walked us thru the steps and answered any questions.
06/30/2021 - Emmarae H
, Loan Officer: Andrew Austin
Always answered the phone and any questions we had! Very professional and kind! Was always on top of everything!
06/25/2021 - Eric R
, Loan Officer: Andrew Austin
Excellent communication throughout the whole process, Andrew is great!
06/17/2021 - Savanah L
, Loan Officer: Andrew Austin
Andrew was amazing. He explained everything along the way, reassured us when we were unsure of things and was just a pleasure to work with.
06/10/2021 - Shintaro I
, Loan Officer: Andrew Austin
Very nice people and knowledgeable. Great communication
06/04/2021 - James J
, Loan Officer: Andrew Austin
Andrew helped to coordinate response from my ex-wife regarding divorce settlement in 2017. Clear title to home, and proceed to refinance through Caliber Home Loans. Blessed to have his assistance. Sincerely, James W. Johnson
05/17/2021 - Chet J
, Loan Officer: Andrew Austin
Awesome experience! Highly recommend Andrew and his team.
05/04/2021 - Amy B
, Loan Officer: Andrew Austin
Always great and helpful! Highly recommend Andrew and team.
04/27/2021 - Kenneth M
, Loan Officer: Andrew Austin
Great Job
04/25/2021 - Steven B
, Loan Officer: Andrew Austin
Andrew and team always let us know where we were in the process. They were completely transparent and explained every detail that we had questions with. I will be doing business with them again.
04/22/2021 - Stephanie B
, Loan Officer: Andrew Austin
Setting our mind at ease with every question answered that we had and even when the timing wasn?t right with COVID last year we still had peace of mind that our best interests were in good hands so that the process could happen this year.
04/20/2021 - Paige T
, Loan Officer: Andrew Austin
I came to Andrew looking for a solution to an issue I was having. He was helpful, positive, and was able to solve my problem. Andrew is great with his communication, which we need during the process, and is upfront and honest with you. Recommending Andrew and Caliber Homes to all of my friends and family!
04/19/2021 - Andrew H
, Loan Officer: Andrew Austin
I kept having to produce something else and explain something every time I turned around. I understand some of the questions but take a look and ask them all at once.
04/18/2021 - Marla B
, Loan Officer: Andrew Austin
I am a first time (on my own) home buyer and Andrew and his team made the whole process so easy and walked me through it step by step!
04/13/2021 - Monica S
, Loan Officer: Andrew Austin
Andrew was available to answer all questions we hd and his team were very responsive to my concerns. Being a first time home buyer is stressful, and he treated us with kindness and respect through the entire process.
04/04/2021 - Vesna S
, Loan Officer: Andrew Austin
Austin and his staff made my re-fi process effortless. All the information and available options were given up front and quick. Communication was pleasant and professional! Will definitely do business again! Thank you!
03/31/2021 - Joshua A
, Loan Officer: Andrew Austin
Andrew was very responsive and fully engaged through the whole loan process. thanks Andrew!
03/22/2021 - Jhanell M
, Loan Officer: Andrew Austin
Open communication and guidance was always available. Very happy with our decisions with them.
03/19/2021 - Jonathan M
, Loan Officer: Andrew Austin
Andrew and Joan both treated me great. They blew my expectations out of the water. There were many bumps along the way and they went above and beyond to make sure I was taken care of and informed along the whole process. I really appreciated the dedication and kindness. Will refer them to everyone I know.
03/14/2021 - Jocylin F
, Loan Officer: Andrew Austin
The communication was great. He helped us figure out what we needed to do to get the best rate.
03/14/2021 - Robert F
, Loan Officer: Andrew Austin
Super quick and easy everyone we worked with was great and we got the results we wanted without a lot of hassle
03/01/2021 - Jessica G
, Loan Officer: Andrew Austin
Answered all questions, very helpful with everything.
03/01/2021 - Miller S
, Loan Officer: Andrew Austin
Andrew Austin and his team were fantastic - helpful, supportive, smart. I definitely shopped around with other companies but couldn't find anything that matched the quality of service at Caliber. Anyone I know mentions buying a house, I'll be sending them to Andrew Austin and his team.
02/28/2021 - Dana A
, Loan Officer: Andrew Austin
Great experience thanks!
02/27/2021 - Dara O
, Loan Officer: Andrew Austin
He?s so nice, friendly and so helpful. Thank Andrew!!
02/23/2021 - Chantevy U
, Loan Officer: Andrew Austin
You?re friendly and explain clearly what I ask the question.
02/22/2021 - Lamin C
, Loan Officer: Andrew Austin
Timely response to your questions, clear explanation of the terms and conditions and overall help throughout the process. My wife and I were first time buyers so the help and guidance from Caliber was immense.
02/21/2021 - Sopheary C
, Loan Officer: Andrew Austin
I had to explain my gift money situations to Joan again, which was ok but took more of my time, energy and stress. I expected that she had been already informed by Andrew about my gift money situations already, but she was not. It would be better if the person that pre-approved my loan and the person that collected my docs was the same person so that it would take out much of my stress.
02/18/2021 - Linda V
, Loan Officer: Andrew Austin
I?ve been working with Caliber for many years. Great team to work with. Kept me informed of all transactions through-out the process. Highly recommend!
02/14/2021 - Jacqueline L
, Loan Officer: Andrew Austin
Andrew was very helpful and informative. I appreciate how readily available he was too.
02/14/2021 - Toby N
, Loan Officer: Andrew Austin
Andrew took care of everything in my difficult situation, it was great!
02/12/2021 - Andrew W
, Loan Officer: Andrew Austin
Andrew and his team were great to work with and made the process of getting approved for a loan and closing on my new home as easy as it gets. I definitely plan on using Andrew again on any future home purchases.
02/10/2021 - Jessica W
, Loan Officer: Andrew Austin
It was so fast and easy. Loved the constant communication and hand-holding throughout the process.
02/05/2021 - Basilio B
, Loan Officer: Andrew Austin
Excellent service.
02/04/2021 - Marshall B
, Loan Officer: Andrew Austin
Andrew Austin and his team of top shelf professionals were truly exceptional. Made the process easy and kept the lines of communication open and prompt. Will definitely be doing more business in the future with them!
02/03/2021 - Duane O
, Loan Officer: Andrew Austin
Once again Andrew made it painless and easy. He was there to answer any questions. Pleasure to work with. I will be sending as many people as I can to him.
01/25/2021 - Jeff H
, Loan Officer: Andrew Austin
honest information and help understanding
01/25/2021 - Ann B
, Loan Officer: Andrew Austin
Familiarity, ability to tie to my other accounts and it means I no longer have to deal with the previous mortgage holder.
01/15/2021 - David B
, Loan Officer: Andrew Austin
Andrew did a great job and always answered our questions. He explained everything and gave us good advise. I would definitely recommend Andrew to my friends.
01/14/2021 - Laura K
, Loan Officer: Andrew Austin
We really appreciate the time and care that Andrew and his team took to help us with this process especially during this pandemic. We recommend him to anyone that is looking to refinance or is going to buy a home. Great service every time.
01/14/2021 - Don P
, Loan Officer: Andrew Austin
Quick, efficient, and easy online application process with excellent follow-up from all personnel!
01/14/2021 - Michelle G
, Loan Officer: Andrew Austin
Andrew responds quickly to email and texts. Any questions we had were answered fully and staff were able to help us complete paperwork and close on our refi with very little effort on our part. It was easy and fast! Thank you!
01/09/2021 - Kevin V
, Loan Officer: Andrew Austin
Communication was spotty and sometimes difficult.
01/04/2021 - Patricia M
, Loan Officer: Andrew Austin
Andrew was great
01/02/2021 - Noelle P
, Loan Officer: Andrew Austin
Andrew was a huge help in the purchase of our new home! He provided amazing communication, knowledgeable, personable, was fast moving with our documents and very easy to work with. I would definitely recommend him and his team!
01/01/2021 - Olivier M
, Loan Officer: Andrew Austin
Good rates, mostly speedy turnaround,
12/29/2020 - Robert P
, Loan Officer: Andrew Austin
Andrew and his team did a great job of helping us through our home buying process and giving us great advice. We were able to get into an amazing house at a great rate. We have used them to buy two houses now and will keep using them in the future.
12/28/2020 - Jason W
, Loan Officer: Andrew Austin
Andrew is always helpful and his production assistant Joan is great! I would highly recommend them to friends and family.
12/22/2020 - Susan L
, Loan Officer: Andrew Austin
Everything went smoothly, from downloading documentation to arranging closing at our home. All involved were professional and pleasant to work with.
12/21/2020 - Shane J
, Loan Officer: Andrew Austin
Outstanding customer service.
12/20/2020 - Christopher C
, Loan Officer: Andrew Austin
Flawless process, clear communication with an optimal result achieved.
12/09/2020 - Essaw T
, Loan Officer: Andrew Austin
We started working with Team Andrew based on excellent neighborhood review. Andrew provided us different loan scenarios for us to choose from, responded to all our inquires and question. We felt at ease and comfortable working with him.
12/08/2020 - Jason O
, Loan Officer: Andrew Austin
All of our questions and concerns were addressed quickly and thoroughly.
12/06/2020 - Rina R
, Loan Officer: Andrew Austin
Great communication from Andrew and Joan!
12/06/2020 - Rosalyn A
, Loan Officer: Andrew Austin
Awesome team. Very helpful. Smooth transaction. Would definitely recommend.
12/04/2020 - Deborah J
, Loan Officer: Andrew Austin
Great service and personal attention! We've worked with Andrew several times before and continue to be impressed with his attention and his care for us and our experience.
12/02/2020 - Katie S
, Loan Officer: Andrew Austin
Joan and Andrew made the process completely seamless. I have purchased a handful of homes and this was by far the smoothest. In fact they asked if I wanted to move my closing date up! I had a great experience and will recommend Andrew to any of my WA friends thinking of buying in AZ.
11/30/2020 - Cesar A
, Loan Officer: Andrew Austin
Pretty flawless transaction with Andrew. We felt very well taken care off. This is our 2nd engagement with Caliber will definitely use them again in the future.
11/23/2020 - Logan P
, Loan Officer: Andrew Austin
Andrew was always quick to respond to my wife and I and was extremely professional. Would work with him in the future for sure!!
11/05/2020 - Justin J
, Loan Officer: Andrew Austin
W
11/05/2020 - Rona T
, Loan Officer: Andrew Austin
Thank you for another smooth transaction!!
11/03/2020 - Jodi D
, Loan Officer: Andrew Austin
This is the third time we have used Caliber for our loans. Each time Andrew was extremely professional in all aspects of getting our loan to completion. He takes care of answering our questions and getting us the best outcome on our interest rates. I also would like to thank Joan Duce for being available for all of our questions during the online signing of our documents.
10/30/2020 - Geraline S
, Loan Officer: Andrew Austin
Andrew went over and above to help me through the whole process. Stayed in contact with me with any questions or concerns.
10/22/2020 - James S
, Loan Officer: Andrew Austin
Whatever we had a question about Andrew knew the answer or was very quick to find it out and let us know .we had some ups and downs and Andrew was calm throughout it was great thank you.
10/02/2020 - Tammi H
, Loan Officer: Andrew Austin
Andrew and Joan are an amazing team!
09/25/2020 - Deanna M
, Loan Officer: Andrew Austin
Andrew and team made the mortgage process a lovely experience. We would definitely recommend them to anyone looking for a seamless mortgage experience!
09/24/2020 - Diana D
, Loan Officer: Andrew Austin
The Caliber Home Loan employees are very pleasant and competent. They proactively requested all the information to set up our loan and made the process easy. I especially am thankful for the remote signing. Thank you for all your help!
09/15/2020 - Justin R
, Loan Officer: Andrew Austin
Andrew and his team were great to work with! Andrew if very professional, answered all our questions and helped educate us throughout the process. He will be my go to lender for years to come, I have already referred him to multiple friends.
09/06/2020 - Brandy W
, Loan Officer: Andrew Austin
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09/03/2020 - Chris C
, Loan Officer: Andrew Austin
Thanks, Andrew for your great service.
08/28/2020 - Chet J
, Loan Officer: Andrew Austin
No additional comments
08/27/2020 - Steve A
, Loan Officer: Andrew Austin
Andrew and his team handled our loan quickly and with constant communication throughout the process from start to finish. Andrew and his assistant are very friendly and easy to work with, and very professional, accessible, and attentive to us as clients.
08/25/2020 - Danielle M
, Loan Officer: Andrew Austin
This was my first time buying a home. Andrew and his team were so communicative and helped me get preapproved right away by telling me exactly what they needed from me- by when. They were so patient, but definitely helped keep me on schedule! There were a lot of moving parts here, but Andrew expertly guided me throughout the home buying process!
08/24/2020 - Kristine H
, Loan Officer: Andrew Austin
You were there to answer any of our questions. People we worked with were friendly, professional all in all a great experience.
08/21/2020 - Angela J
, Loan Officer: Andrew Austin
Always willing to work hard for you and listens to his clients.
08/19/2020 - Gary S
, Loan Officer: Andrew Austin
Andrew was easy to get in touch with, easy to talk to, and was very helpful in explaining our options and then making our choice happen in a good timeframe.
08/13/2020 - Alec A
, Loan Officer: Andrew Austin
Andrew and his team were constantly available and in contact with us in whatever way we needed. We were able to acquire special financing and close in a timely manner. Thank you for all your help.
08/06/2020 - Kevin B
, Loan Officer: Andrew Austin
This is the second time I've chosen to work with Andrew and I would highly recommend him. Hes a consumate professional, that takes the time to thoroughly go through all options and details with his clients. He works hard to get you the best offer possible and jumps through hoops to accommodate personal needs, especially through this pandemic. Thank you again for the exceptional service you provide.
08/06/2020 - Amelia A
, Loan Officer: Andrew Austin
There was no BS, the process moved along quickly and smoothly.
08/02/2020 - James H
, Loan Officer: Andrew Austin
The best experience we have ever had with a home loan!
08/01/2020 - Judy H
, Loan Officer: Andrew Austin
Andrew is the ultimate professional and never disappoints.He is such a pleasure to work with and everyone that I have referred to him feels the same. Thank you Andrew.
07/27/2020 - Kimberly N
, Loan Officer: Andrew Austin
Andrew and team are super helpful. They made the refinance process very easy by communicating often, explaining everything clearly and responded quickly anytime I had any questions.
07/16/2020 - Sara C
, Loan Officer: Andrew Austin
Andrew is TheBomb.com and Joan is awesome, too! Great communication especially considering the incredible volume of loans right now-thank you TeamAustin!!
07/04/2020 - Cameron R
, Loan Officer: Andrew Austin
Andrew always kept in touch with updates and was very helpful in all ways. Never a moment where I wasn?t clear on what we where doing from the initial loan to the refinance. Andrew always took time to communicate at all hours day and night. Caliber has been a great experience all around. Very happy to have our home loan with caliber.
06/27/2020 - John S
, Loan Officer: Andrew Austin
Andrew was always upbeat, positive, realistic and honest throughout the entire process even though it was slowed with many hurdles to jump due to the Corona Virus. He was able to lock in a great rate and keep our line of credit open for us to use for future projects!
06/27/2020 - Anne N
, Loan Officer: Andrew Austin
Andrew did a great job overseeing our mortgage refinance despite numerous challenges including slowed rate lock and increased requirements and processing due to COVID-19 and complications with a loan subordination. He and his team were always available to answer our questions and we greatly appreciate his professionalism and diligence. We are glad to be continued Caliber customers and would gladly recommend Caliber and specifically Andrew and his team!
06/26/2020 - Edrian B
, Loan Officer: Andrew Austin
Andrew and his team clearly communicated and responded to my questions or concerns in a timely manner. I appreciated their expertise in guiding me through the process especially when a process was not entirely clear to me and why.
06/19/2020 - Dorothy G
, Loan Officer: Andrew Austin
This is my first house so not sure about much but Andrew makes it all so easy and he answers any questions that i may have even if it's over and over again...He has a great staff.
06/19/2020 - Bryan L
, Loan Officer: Andrew Austin
Really good guy. Easy to work with. He cares about getting you the best deal.
06/18/2020 - Jaime C
, Loan Officer: Andrew Austin
We?ve worked with Andrew on a handful of financing transactions and he?s always been quick to help with the answers & advice we need. He even looks out for better rate options on our behalf without us asking! We?ve really appreciated working with Andrew and his team.
06/16/2020 - Christina H
, Loan Officer: Andrew Austin
Andrew explained the options in a very professional manner. We were able to choose the best option for the refinance. Andrew helped us refinance the house and we were able to lower the interest rate on the mortgage by an entire percentage point.
06/10/2020 - Alisa M
, Loan Officer: Andrew Austin
Austin was textable! Got back to me quickly and answered my dumb questions without judgement. A sincerity kind, helpful and professional person!
06/08/2020 - Matthew S
, Loan Officer: Andrew Austin
We are very happy with Andrew and the Caliber team! We highly recommend using Andrew.
06/08/2020 - Ithamar G
, Loan Officer: Andrew Austin
Great info, good communication, would recommend.
05/28/2020 - Dominic B
, Loan Officer: Andrew Austin
Andrew was a great help throughout the entire first time home buyer process.
05/20/2020 - Elizabeth B
, Loan Officer: Andrew Austin
Andrew always does an amazing job. He helps me to understand and make good decisions about my mortgage choices. Thanks again Andrew!
05/18/2020 - Keshav T
, Loan Officer: Andrew Austin
Communication and detail was spot-on. I had the information I needed to make informed decisions, and received responses in a timely manner.
05/11/2020 - Tony T
, Loan Officer: Andrew Austin
Easy to work with and great communication.
05/07/2020 - Kresta B
, Loan Officer: Andrew Austin
Completely hassle-free and answered every question I had to learn (first time homeowner & refinance). OUTSTANDING service by Austin & his team! Top Notch!!
05/06/2020 - Caryn F
, Loan Officer: Andrew Austin
Great service, seamless transaction, Andrew and team were a pleasure to work with!
05/06/2020 - Wes F
, Loan Officer: Andrew Austin
Andrew and his whole team are great to work with.
05/03/2020 - Amanda F
, Loan Officer: Andrew Austin
We have worked with Andrew on several loans for our home. We have never been disappointed. He provides EXCELLENT service and always answers any questions we have. We have had nothing but pleasant experiences with Andrew and highly recommend his services.
04/27/2020 - Christopher L
, Loan Officer: Andrew Austin
Andrew is professional, knowledgeable and honest. Whenever I had a question or concern, he addressed the issue promptly. Andrew has helped me with a mortgage and a refinance, and I would use his services again. Thanks Andrew!
04/19/2020 - Bun C
, Loan Officer: Andrew Austin
He did a good job doing Covit-19 , job well done!
04/15/2020 - John F
, Loan Officer: Andrew Austin
Andrew was knowledgable, and communicated with us well. He worked hard to make our very difficult rehab loan work.
04/14/2020 - Valerie H
, Loan Officer: Andrew Austin
We've completed multiple refinances and a new home purchase with Andrew and his team and they've always exceeded expectations.
04/05/2020 - Stacey K
, Loan Officer: Andrew Austin
Andrew and team were professional and the ease of E signing made the process even easier.
04/04/2020 - Stevan K
, Loan Officer: Andrew Austin
Very courteous and professional and helpful
04/02/2020 - John P
, Loan Officer: Andrew Austin
Andrew is readily available to talk to. He explains things really well and provides you with different options to suit your needs
02/03/2020 - Susan K
, Loan Officer: Andrew Austin
Andrew was full of knowledge. The team as a whole was easy to work with on this loan and made it an easy process.