06/19/2025 - Jennifer S CO
, Loan Officer: Brian Nickel
No Comments Provided.
05/29/2025 - DONALD S SC
, Loan Officer: Brian Nickel
No Comments Provided.
05/22/2025 - MICHAEL B NY
, Loan Officer: Brian Nickel
No Comments Provided.
04/10/2025 - DAVID S MI
, Loan Officer: Brian Nickel
Brian made the process as smooth as possible
04/04/2025 - KAGE H IL
, Loan Officer: Brian Nickel
Brian was very friendly, knowledgeable, honest, eager, and willing to help! Brian answered all of our questions and made the whole thing super easy and stress free. He was very communicative and is really what made the whole experience amazing. Thank you Brian!
03/27/2025 - JENNIFER M NY
, Loan Officer: Brian Nickel
Brian made the process easy to understand and walked me through step by step.
03/25/2025 - Nicholas B WV
, Loan Officer: Brian Nickel
Very professional and responsive. Made it very easy
03/23/2025 - MARSHA S NC
, Loan Officer: Brian Nickel
Brian was professional and responsive in a timely way to questions I posed to him.
03/18/2025 - VANCE M WA
, Loan Officer: Brian Nickel
Maggie was great and answered all our questions through email, text and phone calls, she was great.
03/12/2025 - Paul S NY
, Loan Officer: Brian Nickel
They made it very easy
03/03/2025 - Thomas M NJ
, Loan Officer: Brian Nickel
Great communication, very informative, I would do it all over again
03/01/2025 - WILLIAM L NY
, Loan Officer: Brian Nickel
Never did a home equity loan before so I had no clue what I was doing it was nice having someone explain it to me
11/20/2024 -
, Loan Officer: Brian Nickel
thanks for all your help
11/15/2024 -
, Loan Officer: Brian Nickel
Communication was very good and proactive throughout the process.
11/06/2024 -
, Loan Officer: Brian Nickel
Communication and timeliness was perfect.
10/31/2024 -
, Loan Officer: Brian Nickel
Refinancing was helpful with lowering my monthly payments and with having extra money in my account.
10/30/2024 -
, Loan Officer: Brian Nickel
Process was slow and there was a hiccup at the end. But Brian Nickles stepped up and took the lead and solved all the issue. Brain is a Great Employee!!!
10/22/2024 -
, Loan Officer: Brian Nickel
Brian and Jennifer were very professional throughout the process. They provided excellent communication and explained everything in ways that my husband and I could easily understand.
10/20/2024 -
, Loan Officer: Brian Nickel
Good job no complaints
10/19/2024 -
, Loan Officer: Brian Nickel
Clear and open communication. Brian answered all of my questions, even when some of them were repetitive. A pleasure to work with.
10/17/2024 -
, Loan Officer: Brian Nickel
Quick and easy
10/08/2024 -
, Loan Officer: Brian Nickel
Very organized process
10/07/2024 -
, Loan Officer: Brian Nickel
Brian was amazing really helpful explained everything to where it made sense and was extremely helpful threw this entire process he was smart and knowledgeable threw out the process I personally couldn't have worked with a better loan officer
10/04/2024 -
, Loan Officer: Brian Nickel
Everything!
10/01/2024 -
, Loan Officer: Brian Nickel
From start to finish easy process!
09/30/2024 -
, Loan Officer: Brian Nickel
Good communication!
09/13/2024 -
, Loan Officer: Brian Nickel
The transparency. All my questions were answered with in reasonable time frames. The individuals work on my file had the knowledge and experience to give me accurate information and time tables upon request witch the process smooth and pain-free.
09/13/2024 -
, Loan Officer: Brian Nickel
They did their job well
09/04/2024 -
, Loan Officer: Brian Nickel
Notary came to the house with closing documents. But it took way too long to complete the paperwork because they kept asking for documents every day instead of asking for everything up front.
08/29/2024 -
, Loan Officer: Brian Nickel
Process was easy. Brian and Sarah were very helpful.
08/28/2024 -
, Loan Officer: Brian Nickel
Process is made fairly simple and easy to understand, however, closing costs were never verbally mentioned.
08/24/2024 -
, Loan Officer: Brian Nickel
Easy process from start to finish with all the details up front and explained at every step
08/20/2024 -
, Loan Officer: Brian Nickel
Everybody was very responsive to questions and kept me informed at every stage.
08/19/2024 -
, Loan Officer: Brian Nickel
Trea and Brian were both easy to work with and very informative. They are part of the reason why Newrez is such a great company.
08/15/2024 -
, Loan Officer: Brian Nickel
Everything was processed smoothly, they answered all my questions and were very helpful
08/14/2024 -
, Loan Officer: Brian Nickel
The whole process from start to finish was smooth and informative
08/11/2024 -
, Loan Officer: Brian Nickel
Communication, ability to answer any question with accurate information and overall amazing job by the team.
07/19/2024 -
, Loan Officer: Brian Nickel
Every thing went very smoothly????? Thenk You All?
07/19/2024 -
, Loan Officer: Brian Nickel
The process was super simple and extremely convenient.
07/17/2024 -
, Loan Officer: Brian Nickel
Regular communication to provide updates. Easily reachable and responsive. Professional and patient. Great experience!
07/15/2024 -
, Loan Officer: Brian Nickel
The whole process took twice as long as we were originally told. Had to sign and resign the same paperwork multiple times. Once we were past the loan officer updates could have been a little better. Both the loan officer and the processor were extremely nice people to deal with however.
06/28/2024 -
, Loan Officer: Brian Nickel
The entire process was smooth and uncomplicated. Any questions we had were quickly.
06/26/2024 -
, Loan Officer: Brian Nickel
He was very thorough throughout the application process, easy to contact and communicate with.
06/26/2024 -
, Loan Officer: Brian Nickel
The lawyer who did the closing was terrific The loan officer was very informative
06/25/2024 -
, Loan Officer: Brian Nickel
When I needed questions answered they were answered in a timely manner.
06/24/2024 -
, Loan Officer: Brian Nickel
I did not appreciate my information being provided to other mortgage companies. I realized I gave my permission but this was immediate and an awful experience. I have refinanced with another broker in the past and they never threw me to the wolves!
06/21/2024 -
, Loan Officer: Brian Nickel
The loan officer answered all of my questions and was very helpful and polite.
06/12/2024 -
, Loan Officer: Brian Nickel
Thanks for all of the help.
05/31/2024 -
, Loan Officer: Brian Nickel
It was all an easy process.
05/20/2024 -
, Loan Officer: Brian Nickel
The process was smooth and completed with no problems.
05/09/2024 -
, Loan Officer: Brian Nickel
fast and a smooth transaction.
05/03/2024 -
, Loan Officer: Brian Nickel
Appreciate how quickly the process went.
05/01/2024 -
, Loan Officer: Brian Nickel
It was a great financial blessing.
05/01/2024 -
, Loan Officer: Brian Nickel
Mr. Nickel?s professionalism made the process easy
04/15/2024 -
, Loan Officer: Brian Nickel
Easy process , efficient, friendly.
04/05/2024 -
, Loan Officer: Brian Nickel
Brian was a there to answer any questions we had and made the process flow smoothly.
04/04/2024 -
, Loan Officer: Brian Nickel
Very pleasant and easy to talk to. Everyone was responsive. to my calls and always answered my questions and I had a lot. Appreciate everyone's assistance and patience..
04/01/2024 -
, Loan Officer: Brian Nickel
The ease of uploading documents and docu signing make everything so easy.
03/26/2024 -
, Loan Officer: Brian Nickel
Fast and efficient great service
03/09/2024 -
, Loan Officer: Brian Nickel
Simple, stress free process
03/05/2024 -
, Loan Officer: Brian Nickel
This process was relatively quick and easy. Eveyone we dealth with was professional, knowledgable and helpful. Thanks to all.
03/01/2024 -
, Loan Officer: Brian Nickel
The loan officer answered all of my questions and concerns.
02/24/2024 -
, Loan Officer: Brian Nickel
Brian was very thoughtful & professional throughout the entire process - thank you!
02/23/2024 -
, Loan Officer: Brian Nickel
Brian was very thorough and helpful!
02/05/2024 -
, Loan Officer: Brian Nickel
Quick responses and a quick finalization if the application. Pleasant to deal with. Very professional.
01/21/2024 -
, Loan Officer: Brian Nickel
There were last minute snags in the process. I got denied for something I know was not totally my issue thank goodness my bank backed me up
12/28/2023 -
, Loan Officer: Brian Nickel
Great communication. Went out of his way to be helpful at every bump along the way... and there were a few!!!
12/21/2023 -
, Loan Officer: Brian Nickel
Very disappointing in the appraisal
12/18/2023 -
, Loan Officer: Brian Nickel
Information was clear
12/09/2023 -
, Loan Officer: Brian Nickel
Everything.
12/04/2023 -
, Loan Officer: Brian Nickel
The entire team was friendly and knowledgable. The communication was excellent and the process was smooth. NewRez has been a great lender to work with.
11/11/2023 -
, Loan Officer: Brian Nickel
Friendly agents
10/02/2023 -
, Loan Officer: Brian Nickel
The Newrez team kept be informed thru the whole process.Thank you to Brian Nickel and Maverick Burnett you both did a Great job!
09/29/2023 -
, Loan Officer: Brian Nickel
Brian was great at walking through each step of the process.
08/29/2023 -
, Loan Officer: Brian Nickel
Friendly, caring, clear staff! Very good communication through the entire process! The ability to digitally sign needed documents online and upload to website was very easy. Very pleased!
08/23/2023 -
, Loan Officer: Brian Nickel
Everything about the process. It was timely and professional and surprisingly quick in getting everything accomplished. We really appreciate the work and time both Mr. Nickel and Mr. Neilson put in helping put everything together. Excellent Job.
07/31/2023 -
, Loan Officer: Brian Nickel
Everyone was always available when I needed information
07/25/2023 -
, Loan Officer: Brian Nickel
Great communication, competitive rates -honest information
07/14/2023 -
, Loan Officer: Brian Nickel
Good communication
07/04/2023 -
, Loan Officer: Brian Nickel
the constant communications with Brian very patience with us.
06/26/2023 -
, Loan Officer: Brian Nickel
Everything was great from start to finish. Brian Nickel & Justin Miller work well together to relay information needed to quicken the process. Only thing that was tedious and overtop the top was Newrez themself asking for more documents than which I think was required. Overall the experience of working with Newrez was pretty good, smooth and on point. I would like thank Brian Nickel and Justin Miller for the fast and professional process. I would recommend this company. Thank you.
06/20/2023 -
, Loan Officer: Brian Nickel
Friendly and informative
06/01/2023 -
, Loan Officer: Brian Nickel
Brian was great, when working with the loan processor Hayle Kluesner, I could never get her on the phone and she did not listen to me when reporting information. When trying to correct her she sent in incorrect information to underwriting, instead of listening to me. I was the customer and she seemed to think she new it all. Which held our refinance up, never did a refinance that took almost two months.
05/23/2023 -
, Loan Officer: Brian Nickel
Brian is a very competent and knowledgeable loan officer who guided us every step of the way and made the whole loan re-finance process super stress free!
04/20/2023 -
, Loan Officer: Brian Nickel
No Hassel ,quick and easy
04/19/2023 -
, Loan Officer: Brian Nickel
The original loan had all of my info. - I've been ill with Covid so was not feeling well and my late husband handled all of our affairs, I'm not good with facts or figures. Why Did newrez need all of our info. all over again? I had already confirmed to them who I was ...
03/14/2023 -
, Loan Officer: Brian Nickel
Since we were existing customers, we thought our refinance would proceed smoother. We were asked a couple of times for documents which should have already been in our files. Sometimes responses to either emails or phone calls were slow. Jessica Wagner was very responsive and helpful.
02/28/2023 -
, Loan Officer: Brian Nickel
Plenty of communication
02/22/2023 -
, Loan Officer: Brian Nickel
Supportive throughout the process
02/20/2023 -
, Loan Officer: Brian Nickel
Team was very responsive to emails. Always answered questions the same day.
02/08/2023 -
, Loan Officer: Brian Nickel
Loan officer very knowledgeable, made me aware of steps taken until loan was funded.
01/24/2023 -
, Loan Officer: Brian Nickel
Very responsive. Followed through on everything we discussed.
12/31/2022 -
, Loan Officer: Brian Nickel
The process ran smoothly and I felt well informed. This is my second mortgage with NewRez and I hope to be a continued Customer.
12/01/2022 -
, Loan Officer: Brian Nickel
Brian was very informative and knowledgeable.
09/19/2022 -
, Loan Officer: Brian Nickel
Fairly simple process. Communication was easy and thorough . Everything went fairly smooth.