Quick and easy to upload needed docs

Very knowledgeable, responds to questions in a timely manner. He also worked to ensure a positive and mostly seamless loan process. Would recommend and would work with him again for any home loan in the future.

Richard Graeff is the best loan officer we have ever had.

He was very easy to work with.

working with Richard made our home buying experience painless. He went the extra mile to make sure all the details were covered. His dedication to service and communication were fantastic!

It was quite efficient and Richard was quite adept at answering any and all questions. Overall, it was a great experience.

It so incredibly fast and easy. Totally stress free

Richard is very professional and great at communication. Purchasing property is a very stressful time, but Richard never added to that stressl. He was always on top of the loan processing and never did last minute needs. He was always staying informed and passing that on to me. I won't hesitate to refer and rely on Richard in any future loans. I'm very pleased. Best Pamela Stutler

Very gooood Great

Good communication. Patience with new home buyers. Always available to talk and give advice. Look forward to refinancing.

Richard and his team were responsive and attentive throughout the process. They were about to move up my close by a couple weeks once my old home was in contract too. Exceptional experience again.

The entire process went so smoothly, I was astonished. I was extremely satisfied with the service

Great communication and made the process incredibly easy and smooth

Constant communication. Felt like Richard had our best interests at heart.

Richard was awesome. He was very upfront and honest as well as patient with us being first time home buyers.

A very generic, Vanilla experience. You need a loan. A loan is provided. A straight forward business transaction with no frills, no contact other than to obtain the required financials and move forward with funding.

Richard was highly responsive, made process very easy! Good communication! Just a great process! Thank you!

I appreciate the guidance received through the entire process. It has been since 2007 that I have owned a residence. I have rented since 2008, so a little scary taking out a loan in retirement. But Richard and his staff were great in guiding me through the process. I am confident this "new rez" is a good move for me and hopefully my forever home! Thank you!

Richard was very knowledgeable about all my options and explained them to where I could make my own decisions as to what was best for me. He worked very hard to get this process done in a timely manner. There were many bumps in the road but none were due to Richard and the NewRez team. Couldn't have had a better team working for me.

Richard worked to find us options for our refinance and is a great communicator. Every part of the process moved along quickly as well. Thank you!

Richard answered all my questions as they came up. I was very happy with all that he did to insure I got the best interest rate I could in this volatile market.

Richard is very personable and listens to my concerns and wishes. He also guides me along the process and offers me the best options.

I really appreciate how Richard walked me through the whole process of obtaining this loan and making it a very good experience.

Very thorough and prompt communication at every step of the way, and good coordination with us and our real estate agent.

Always a smooth transaction. Thank you!

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Richard was wonderful to work with. We followed his directions and supplied him with the documents needed. The whole experience went smoothly. Thanks

Thanks for all your help!

The process was fast and easy and Richard was very knowledgeable.

Communication was spot on

Richard was always available to help us through the process. He wide knowledge of the industry and good humor made the whole thing easier to navigate.

Richard took a situation that seemed impossible and made it happen. I can't say enough good things about Richard and his team. Thank You Richard for the Awesome Job, it wouldn't have happened without you and your dedication.

Richard is a pleasure to work with, I asked a lot of questions and he always got back to me quickly.

Richard was easy to work with and very quick to communicate.

Richard answered all my questions, worked diligently to meet all the deadlines. Had a great experience.

Richard Graeff was a blessing to work with our cousin referred him and she was correct he knows what he is dong! We will refer him also. Thank God there is good people still.

This was my first purchase since 1997, it was out of town, involved wire transfer and each time I had a redundant question or confusion over process Richard and Team responded promptly and professionally to answer my questions and assist. Thank you for your assistance in everything.

Richard was great to work with. He was very professional and knowledgeable.

Very easy-to-use

Richard, and Ava were great to work with!! When we first reached out to Richard, he laid things out in a manner which allowed us to set realistic financial boundaries. We could not have bought our house if it weren?t for Ava?s daily emails! Thank you SO much!! With Richard?s help, we were able to buy our dream home.

It has been over 5 years since my last loan. I was not experienced with the docusign and other online updates to secure a loan. The experience and availability of Richard was outstanding, I can't express how much this helped us as we made multiple inquiries for budget reasons and made multiple offers. I would check with Richard for a refi in a heartbeat.

Richard was fantastic to deal with! He was very friendly and patient. Super quick and professional. The entire experience was very pleasant and as stress free as getting a home loan can be! I will be recommending him to anyone needing a loan!

Richard Graeff made it happen. His advice and professional approach was fantastic ??

What made this a great experience for me was the ease of communication with Richard. I appreciated the responsiveness to my questions. I also appreciated the professionalism and proactive approach. I would recommend Richard and Caliber to friends and family pursuing a home loan. Thank you for making my first home purchase a great experience!

Easy process

Richard was so kind and patient with us, also he was very fast and he took us on last minute and got a great deal done in a short amount of time.

I was informed of during the loan process!

The communication was great.

The whole experience was so great especially with my husband being in hospital.