Very thorough and always available to answer questions

I would highly recommend, Jill was very thorough and knowledgeable at her job. She always was one call away and helped us out when we needed her.

Jill is the best in the business! Communicates so well, is consistent and repetitious (this helps remember everything) & genuinely likes to help.

Jill is wonderful!! She is very detailed and thorough when it comes to explaining the home buying process to a new buyer! She’s helped my parents and now just helped me with home financing!

Jill was amazing. Anytime I had a question or concern, she was able to answer the question within minutes. I joked multiple times to my friends and family that I didn't think Jill had a voicemail because she always answered the phone. Jill was extremely knowledgable about the process and educated and informed me every step of the way, to the point where at closing, I could recite some of the expectations and timelines of the documents I was signing. I never felt overwhelmed, confused, or panicked when working with Jill. If I had to do this process again, I would 100% go with Jill again. I have been telling my friends who are currently on the fence about home owning to trust the process and if they need someone, Jill is their lady.

Extremely knowledgeable, patience, and sweet!

Always a great experience working with Jill! She really makes it easy, and takes a lot of pressure off! We can’t imagine going through a process like this without Jill. Thank you, Jill!

Jill was an outstanding mortgage lender to work with. Our move was complex and time sensitive, and she handled everything with professionalism and clarity. She answered all of our questions promptly and helped guide us through the process with confidence. We felt supported every step of the way and would highly recommend her.

Great service! Always a pro from buying a first time home to sales and buying a new home Jill is the best!

Excellent service. Kept us updated on the progress of our loan. Very good at communicating what we needed to do.

Jill was very helpful, led us through the whole process and was always available when we had any questions.

Jill Diethelm at Wintrust Mortgage made our first time home buying experience smooth and stress free. She's incredibly detailed, ensuring every step of the process was explained thoroughly without overwhelming us. Her knowledge of the mortgage industry is exceptional. She answered all our questions with clear, expert insights and helped us navigate all of our options. What stood out most was her patience. As newcomers to this, we had a lot of back and forth, but Jill was always calm, supportive, and willing to go over things multiple times. Highly recommend her for anyone, especially first-time buyers!

Jill Diethelm made our first time home buying experience smooth and stress free. She's incredibly detailed, ensuring every step of the process was explained thoroughly without overwhelming us. Her knowledge of the mortgage industry is top notch. She answered all our questions with clear insights and helped us navigate our options. What stood out most was her patience; as newcomers to this, we had a lot of back and forth, but Jill was always calm, supportive, and willing to go over things multiple times. Highly recommend her for anyone, especially first-time buyers!

Jill is great at what she does. She communicates very clearly in multiple platforms.

Jill was very communicative and responsive throughout the buying process. She took the time to explain the process and ensured we stayed on schedule.

Jill is experienced and led us well thru the lending process and all that it requires. I would highly recommend her for consideration. She is very responsive and sleeved in all aspects.

Jill is an absolute rockstar. As someone who’s dreamed of buying a home for the last 5 years but scared of the process, Jill did an incredible job guiding me through the whole process. She was timely, always responsive to email, calls and texts, and truly is just a great person. She even showed up to my closing! Can’t imagine going with anyone else, and will be recommending her to friends, family or really anyone looking for a home loan. Thanks Jill, you made my dreams a reality!

Jill is awesome at what she does. She’s thorough, patient and ensured I understood every step of the process. I went into my closing completely informed and knew what to expect.

Jill was amazing! She walked me through every detail of the home buying process and made everything easy to understand. I’m so grateful for her support and patience throughout the process.

Jill is knowledgeable, kind, efficient and amazing. Anyone that does their mortgage with anyone other than Jill is doing it wrong.

Jill has been extremely helpful every step of the way through our house purchase journey. She is extremely knowledgeable and very responsive to our inquiries day or night. I would recommend her for everyone on any step of their house mortgage journey.

Jill was extremely helpful from the beginning to the end. I couldn't have asked for a better lender agent. She was a true professional. Very organized and thorough, she led me carefully through the process of gathering the necessary information needed for submittal. Much more than that, she was kind, compassionate, understanding and genuinely cared that I would have a good experience. She definitely went extra mile!

Jill has been extremely helpful and patient throughout the entire process. She answered all our questions in ungodly hours of the day and laid out what we need to prepare and what we can expect through every step of the way. I cannot emphasize how helpful and pivotal to our house purchase journey. I recommend her for buyers of all stages/experience level.

Jill has been nothing but amazing throughout the entire process! She explained the process every step of the way to ensure my wife and I feels comfortable moving forward. She is also able to accommodate our busy schedule in order to have productive conversation over the phone. I cannot recommend Jill enough for any buyers, novice or veteran.

Jill was suportive and incredibly knowledgeable for all questions that we had as first time homebuyers.

Jill covers all the bases, you go into your closing knowing that everything is shipshape

Jill was an amazing partner in our home buying process. She was detailed, clear, and so lovely. Jill addressed all of our questions and sent as gentle reminders so we were able to close on time. Thank you Jill!

She made me so comfortable with so much info!

Jill was amazing to work with. As first time home buyers we were nervous about the process and missing details. Her communications were crystal-clear and gave us step-by-step instructions for everything that was needed. She was (and still is) readily available to answer questions. We can't recommend her enough!

I would highly recommend Jill Diethem, she was very knowledgeable, she wen t above and beyond in helping me.

Great experience. We had zero bumps in road. We closed on time. She is very detailed so nothing will slip past her. She always responds quick and communicates with the realtor and everyone involved so we are all on the same page. Thank you jill

Always available and helpful.

Jill was absolutely amazing! She was always quick to reply to our emails, even at 8pm. Jill is such a hard worker. She explains every detail of the process in ways we would understand.

Jill is THE BEST! She was so thorough and kept us informed and organized from start to finish. She was extremely communicative and always available to answer any of our questions. I would highly recommend all of my friends and family to use Jill for any of their mortgage needs.

Jill's timeliness and attention to detail was impeccable. She's awesome

She was always incredibly responsive and took the time to answer all of my questions, no matter how big or small. Her knowledge of the home buying process was invaluable and made the entire experience much smoother.

Jill Diethelm was excellent. Jill guided me through the entire process and taught everything I needed to know. Jill was extremely supportive and made me feel safe in this time. Everything ran smoothly and efficiently. She was always there to answer all my questions.

The team I had for the closing Nick Kirkeles, Jill Diethelm and Georgia Kass were professional and made me very comfortable.

Jill is amazing! Professional and knowledgeable! Helped us secure a low interest rate one our mortage and a first time home buyer grant of $7000. We would recommend Jill to everyone looking to buy a home.

Jill was terrific. She truly made the first time home buying experience a breeze. It was so easy I found myself often asking myself, "can it really be this easy?" She was communicative and always available via phone, email, or text. I can't recommend her services enough!

The process could not have been easier with Jill on our side. She made the first time home buying process easy and straight forward. I found myself asking myself if it was "really this easy to buy a house?" She is communicative, task oriented and available 24/7. We cannot recommend Jill enough!

Jill was wonderful to work with. She is very patient, knowledgeable, and very thorough. She walked us through the process and made sure we understood everything. She was very easy to contact and responsive when we had questions.

Jill explained everything clearly, she was patient answering our question, she was very responsive any time I reached out by phone, email and text. She took some of the stress out of this process.

Jill was excellent at keeping me in the loop on everything that was going on. She also answered all my questions and put me at ease with the whole process. She was always there when I needed her.

Jill was so easy to work with. Being a first time buyer she answered all my questions and really put me at ease through the entire process. She was always there when I needed her.

Very friendly and helpful loan lender, excellent service

Jill was amazing!! She made the process so easy for us! She was quick to answer any questions we had. We were first time home buyers and Jill made all my worries go away! Thank you!

Jill Diethelm was amazing!!! As first time home buyers, we were nervous about the process but Jill took all of our worries away! She made everything so smooth and easy for us and answered any and all questions for us! She was always available if we texted, called or emailed! She’s amazing and we will definitely refer her to any family and friends! ??

Quick response time when we had questions and the being available outside of normal day hours since we both work during the day

Joe was fantastic and felt like she was a true partner in the process

Jill was amazing! She explained everything to us so we knew what to expect every step of the way. She communicated everything to us on the phone and then also in email so we could reference it back again. Her emails were so easy to read and she highlighted everything that was important. She took the stress out of getting a loan. We could not be more thankful!

Jill was extremely thorough and supportive. She answered every question promptly and made the whole process very easy.

Jill made the process very easy by explaining things in a clear step by step manner. She was available whenever I had a question or needed clarification throughout the process.

Jill was awesome to work with. She made it so easy for us by being so thorough with all the information she provided.

Jill is the best! Easy to work with!

Jill was extremely knowledgeable, kind, patient, and professional. This was the first time I went through the loan process on my own and I know next to nothing, however, Jill guided me through the process and is absolute expert at her job! Jill was recommended to me by my realtor who I respect very much, and I knew that I would be in good hands. But I was still blown away by Jill! She is the very best and I am so glad that I got to work with her!

Jill was amazing, prompt answers to all my questions. Did her best to find whatever Finacial assistance that was available.

Jill D. was outstanding. She was very knowledgeable and professional. She explained everything to me every step of the way. She always let me know what the next steps were and when there were items for me to view, sign, or provide. She was always available and very personable and helpful. I will recommend her and your company to anyone in the future.

Jill was very informative with helping us work through the process of buying a home.

We are so glad that Jill Diethelm was recommended to us by our real estate agent, Lindsey Paulus, and we highly recommend Jill for anyone looking for a mortgage or in a position to refinance. We were told that Jill was detail-oriented and she sure did deliver! When buying a house, we recognize that time is a factor and because of Jill’s efficiency and precision, we secured our mortgage in record time - 11 days! We also appreciated Jill’s advice when locking in the interest rate and felt confident with the mortgage we secured to purchase our home.

We felt 100% confident about every step of the way from making our initial offer with our agent, Lindsey, to the pre-approval process with Jill Diethelm. Both Lindsey and Jill were available via text, phone call, and email 24/7 from the minute we began working with them through the successful (and quick) closing and we know we can continue to contact them if/when we have any questions in the future. We are absolutely impressed and beyond satisfied with this experience. This is how home buying should be.

Jill is great to work with! This is the second time around for us working with Jill. She is profesional, courteous, attentive, and just a pleasure to work with. She is always quick to respond to our emails/questions, and is always there when we need her. We highly recommend working with Jill, you will not be disappointed! It’s a shame we can only rate her 5 stars and not 100 stars, as Jill is 100% amazing!!!

Jocelyn Trausch worked with me throughout the process and was fantastic. She guided me through the initial application process, was available regularly for questions, and connected me with Jill as necessary. As we moved from the "waiting" to figure out the end date of construction to the "let's close now" - Jocelyn and Jill were terrific at pulling the pieces together and keeping me on track. Really appreciate the support from both of them, their patience in explaining nuances, and their thoroughness in helping me get over the last few hoops. Jocelyn was great at making those steps easier.

Jill was very knowledgeable and helpful throughout the process. She helped me understand what to expect and answered all the questions that I had.

Jill is extremely knowledgeable in the mortgage field. She will walk you through every step of the process with careful explanation and guidance. I have done a number of personal transactions with Jill, and I recommend my real estate clients to work with Jill, as well.

Jill is the absolute best! So patient and helpful. Our first house and we bought without a realtor. she was amazing and so supportive. Well above and beyond!

Jill was great to work with. She was always readily available via email to answer all my questions and helped guide me every step of the way. Would 100% recommend her to all friends.

Jill is amazing, as always.

Jill was always available and was very thorough with all the information she provided. She helped us understand the process as new home buyers and we are greatful to have been referred to her.

Jill Diethelm is an amazing person to work with. She's available, succinct, informative, proactive. . .all those things you would want. She has my highest recommendation, and I hope Wintrust recognizes how great she is!

I’m very likely to use Jill for my next home purchase or refi need. Jill helped me and walked me through the process so thoroughly. I am going to recommend her to everyone I know.

Jill Diethelm and her team, I will like to Thank you so much for all of your help! I am so grateful for all of the hard work you've done to help me buy a home. I am endlessly grateful to have you as my agent and couldn't be happier with the way everything worked out. I want to thank you for your excellent service and the constant “can do” approach to satisfying customer needs. Your professionalism , experiences and knowledge, and your consistently pleasant and positive attitude. Those qualities make it an absolute pleasure to work with you. Again, thanks! Marilyn

Working with Jill.

Where do I begin.? Jill was completely awesome to work with. She died at me through the process and was clear and confident through the entire process. I genuinely mean it was a pleasure to work with her.

The only way I would be more happy with Jill is if she adopted me to continue guiding me in life.

Jill is so awesome. She is knowledgeable, process-driven, and patient. We couldn't have asked for a better person to help us buy our first home. She is the best!

Great to work with!

I enjoyed working with you. You were always helpful. I did encounter one issue. I received a yellow uncovered card from a mortgage Co.(MMSI). It showed a mortgage ID, Address of the property, amount of the loan and date filed. I regard this as personal not public info.

Jill was very pleasant to work with. A home sale/purchase can be stressful no matter what, but she reduced my stress level by clearly explaining each step in the process beforehand and we were in process.

Jill was very professional and knowledgeable and was a pleasure doing business with her.

Jill was amazing and very knowledgeable and made this whole process smooth as a butter. Everything was nice and organized. There were no surprises and we closed on time. Extremely easy to work with and always available. Thank You

Jill was GREAT to work with. She was extremely thorough and patient with us through the entire process.

Very detail oriented person. Most importantly,the loan officer walk me through each process and was flexible at all hours of the day. I felt confident and highly recommend the person to my follow family and friends

Jill handled an extremely difficult short sale deal with experience that made the difference. Outstanding in every way.

Jill was very helpful with all my questions and needs. She went the extra mile to help me with the loan process and was available whenever I needed help. I would definitely recommend her to anyone looking for a loan. Excellent service!!!!

Jill, You are an outstanding and a wonderful person. I thank you very much for everything. You'e level of knowledge is mind blowing. Thank you for helping me understand every step. For always being available for any questions. Thanks for your continuous help. I appreciate every piece of advice you have given me. I endorse you 100%. Thank you!

Jill you're an amazing person. Knowledgeable, reliable, always available, patient, extremely helpful, and so many other qualities. I am so thankful for all you did and continue to do. Thank you !

Jill answered all of our questions and guided us through the application process.

Excellence through and through!

Jill is great. Easy to work with and has ALL the answers.

Jill was amazing! I highly recommend her! As new home owners, my spouse and I had so many questions and Jill explained everything to us! She really took the time to make sure we understood what she was saying and put gave us great advice! With Jill's help, we were able to secure our dream home! The housing market is crazy right now, make your life easier and choose Jill!

Jill helped every step along the way. She answered all our questions and made sure we understood everything that needed to be done. At closing everything went smoothly. I whole heartedly would recommend Jill to anyone seeking a mortgage.

Jill was absolutely wonderful to work with! As a first time home buyer, she made the process straightforward and easy. Jill takes lots of care to explain everything clearly, provide step by step directions, and makes sure that you as the buyer are informed and that all of your questions have been thoroughly answered before proceeding. She also always makes herself readily available to discuss any questions or concerns, and always gives you her undivided time and attention when speaking together. I had a great experience and would 100% recommend Jill to anyone trying to purchase a home!

Jill is absolutely the best she is extremely knowledgeable with answer to all our questions pertaining our mortgage she made everything with our transaction extremely smooth, she was truly amazing and will always have our business and highest recommendation

Made the experience of buying a new house

Jill is exceptional in all ways! This is the second time we have worked with her and she was the consummate professional in both cases. Her response time is incredible and her answers thorough for a novice. She made the whole refinance process an enjoyable experience.

Pretty good. Quite a bit of confusion initially.

As always, Jill has been incredibility thorough. She is very knowledgable and pays attention to detail. She is quick to respond to any question too. Satisfied repeat customer here.

Very professional helpful wonderful Human being get out of their way helping a lot make it easy for the buyer I recommend same highly Over satisfied

Jill and team are amazing to work with. If you get stuck is any step they will walk you through it. I will GLADLY refer anybody to Jill!

Thank you Jill Diethelm for the great work you did for me. Working with you was fabulous and I will certainly recommend your services to anyone I know who needs a loan mortgage. I appreciate everything you did! Elizabeth??

Jill was amazing to work with and answered all of our questions in a timely matter! I wouldn’t have wanted to work with anyone else to be honest!

Jill and her team made the mortgage process beyond easy. Buying and selling a home is the most stressful thing you can do, but the team made it stress-free. They worked hand-in-hand with our realtor and attorney to make it such a smooth process. Communication is key during the process, and they took everything off of our shoulders by communicating seamlessly with each other. Jill and team were available at all times to answer any questions and were extremely knowledgable. We felt like we were in great hands the entire time.

As always, Jill was a pleasure to work with

Working with Jill from Wintrust was an absolute pleasure ! As a first time home buyer, I was nervous and uneasy as to the steps of the buying process. Jill answered my questions with courtesy, professionalism & honesty. I was able to close on my house on time even with the pandemic ongoing. I will definitely recommend her to my friends and family.

The whole refinancing process was handled very professionally, in a timely manner, and in a way that kept the client up to date and involved! Thank you for a painless and profitable experience.

Great rate and efficient easy service

Jill was completely helpful and explained everything, being a first time home owner I was in great hands !! Thanks again Jill

Jill Diethelm is an asset to Wintrust Mortgage. She is the best loan officer I have ever worked with.

Jill is amazing! She walked us through the entire experience. She is so knowledgeable, kind and patient. She is reliable and always available for any questions you may have. I have recommended her to family and friends looking to buy a home or refinance. It would be the wrong choice to work with anyone else except Jill!!

it just could not have been a better experience from start to finish. Left me relaxed and assured that all would be well.

Service Service Service! Jill was most excellent across the board in helping us navigate the process seamlessly from start to finish. .Anyone looking for a loan would be in great hands with Jill and team.

Jill continues to provide exceptional customer service, transparency and attention to detail. This is our second time working with Jill on a purchase or refinance and she was the sole reason we went with Wintrust over our previous brokerage.

Very professional Dedicated Makes everything very simple and organized.

Had a really positive experience working with Jill D. at Wintrust for my real estate transaction. She was trustworthy and communicated extremely well. I felt perfectly informed every step of the way with no surprises. I highly recommend working with her for your real estate loan needs.